KnowledgeStorm

Whitepaper-- IBM InfoSphere Software: Trusted Information

IBM — Wed, 11 Nov 2009 00:00:00 EST

Read this paper to learn how you can use IBM's InfoSphere software, and integrated platform for trusted information, to align business and IT, accelerate your projects for faster time to value, leverage your existing infrastructire, and adapt to the changing needs of your business.

Business Intelligence Solution for Web Infrastructure Open the Door to Better Decisions

Sun Microsystems, Inc. — Thu, 22 Oct 2009 00:00:00 EDT

Composed of Sun hardware systems and commercial open-source solutions Pentaho for BI and data integration, and Infobright, built on MySQL, for data warehousing, this solution comes in two customizable recommended configurations to fit your data requirements and budget -- and ease deployment.

Acxiom Deploys Business Intelligence for Best-of-Breed Solutions

SAP America Inc — Tue, 13 Oct 2009 00:00:00 EDT

Find out how Acxiom, specializing in providing customer and information management solutions for companies around the world, uses SAP BusinessObjects Business Intelligence (BI) solutions to transform consumer data into actionable BI.

Picis Transforms Healthcare Processes with Business Intelligence from Business Objects

SAP America Inc — Tue, 13 Oct 2009 00:00:00 EDT

Find out how Picis incorporated business intelligence (BI) reporting and analysis technology from SAP BusinessObjects in the development of the Picis CareSuite family of products. You'll also learn how they comprise best practice applications for automating and documenting their business and clinical processes in their acute care departments.

CA Standardizes Business Intelligence and Reporting Infrastructure with BusinessObjects ...

SAP America Inc — Tue, 13 Oct 2009 00:00:00 EDT

Find out how CA used the same SAP BusinessObjects tool across multiple products to reduce their customers' costs and reduce the time it takes them to create their own customized reports.

OEM Program eBook

SAP America Inc — Tue, 13 Oct 2009 00:00:00 EDT

Find out how to tap into a long-running program with over 750 OEM partners worldwide, and make SAP BusinessObjects market leading BI platform your own.

How to Embrace CRM and Make it Succeed in Your Organization

SYSPRO — Mon, 12 Oct 2009 00:00:00 EDT

This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.

Make CRM Work the Way Salespeople Do

Oracle Corporation — Thu, 08 Oct 2009 00:00:00 EDT

This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace?

Oracle Corporation — Fri, 02 Oct 2009 00:00:00 EDT

According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle.

The Flawed Vision of Customer Data Integration – How to Get it Right the First Time

Siperian, Inc. — Wed, 16 Sep 2009 00:00:00 EDT

The initial goal of Customer Data Integration (CDI) was to create the most reliable customer data for the entire company. We now know that the golden opportunity for CDI lies within Master Data Management and the ability to uncover interactions and understand the relationships that companies have with their customers.

Critical Technologies for Compliance and Risk Management

Siperian, Inc. — Wed, 16 Sep 2009 00:00:00 EDT

Smart decision-makers are seeking technology investments -- such as Master Data Management -- to help establish good governance models that will help with regulatory compliance and lower their operational risk.

CRM Strategy Guide: Leveraging your customers

Sun Microsystems, Inc. — Tue, 15 Sep 2009 00:00:00 EDT

Learn how innovative companies are turning CRM challenges into an opportunity for business advantage and cost reduction.

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success

Microsoft — Mon, 14 Sep 2009 00:00:00 EDT

This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.

The Power of Universal Patterns and Models for Master Data Management

Embarcadero Technologies, Inc. — Fri, 11 Sep 2009 00:00:00 EDT

In this webcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns.

The Semantic Dialogues

Progress Software — Fri, 28 Aug 2009 00:00:00 EDT

The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.

Video White Paper: Seven Tips for Profiting from Lean Times with CRM

Oracle Corporation — Wed, 10 Jun 2009 00:00:00 EDT

The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.

The Top 3 Reasons CRM Initiatives (Still) Fail & #45; And How To Avoid Them

Pivotal CRM, a CDC Software solution — Tue, 09 Jun 2009 00:00:00 EDT

This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.

ONE Oracle News for Midsize Organizations - Issue 05

Oracle Corporation — Thu, 04 Jun 2009 00:00:00 EDT

In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.

Data Integration: Creating a Trustworthy Data Foundation for Business Intelligence

SAP America Inc — Tue, 02 Jun 2009 00:00:00 EDT

This white paper discusses the importance of data integration and help you identify the key challenges of integrating data. It also provides you with an overview of data warehousing and its variations, as well as summarizes the benefits and approaches to integrating data.

Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining

SPSS Inc. Worldwide Headquarters — Mon, 04 May 2009 00:00:00 EDT

This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.

Furniture Manufacturer Improves Customer Satisfaction through Customer Analysis with SPSS

SPSS Inc. Worldwide Headquarters — Mon, 04 May 2009 00:00:00 EDT

Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it.

Publisher Targets Most Profitable Subscribers with SPSS

SPSS Inc. Worldwide Headquarters — Mon, 04 May 2009 00:00:00 EDT

To improve the profitability of its subscriptions and increase the value it provides to its advertisers, The Miami Herald Publishing Company used PASW Statistics to find and target new subscribers likely to be stable, profitable customers. Read this case study for more.

Coinstar Selects the Most Profitable Machine Locations

SPSS Inc. Worldwide Headquarters — Mon, 04 May 2009 00:00:00 EDT

Coinstar, a coin conversion company, needed to identify new and profitable locations for their coin conversion machines. They turned to SPSS Inc.'s data integration and analysis capabilities with various demographic and geography-based variables. Read this case study for more details.

10 Ways Predictive Analytics Can Really Help You

SPSS Inc. Worldwide Headquarters — Fri, 01 May 2009 00:00:00 EDT

This whitepaper details how predictive analysis can help your business. We give you 10 really good reasons on how predictive analytics help you make better, faster decisions, giving your organization a significant competitive advantage in the technology sector.

SPSS’ Solution for Surveys saves publisher $20,000 annually without consultants

SPSS Inc. Worldwide Headquarters — Fri, 01 May 2009 00:00:00 EDT

Aspen Publishers Inc. was able to complete two benchmarking surveys more efficiently and save $20,000 per year without the help of outside consultants by using SPSS for Windows, SPSS Data Entry Builder, and SPSS Data Entry Station. Read this case study and find out how they did it.

Expand Your Reach: Mastering Multi-Modal Survey Research

SPSS Inc. Worldwide Headquarters — Tue, 14 Apr 2009 00:00:00 EDT

Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.

Enhance Customer Loyalty through Higher Responsiveness

Oracle Corporation — Wed, 01 Apr 2009 00:00:00 EDT

The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.

The Risks of Using Spreadsheets for Statistical Analysis

SPSS Inc. Worldwide Headquarters — Thu, 19 Mar 2009 00:00:00 EDT

Are spreadsheets a help or a hindrance when performing data analysis? Get the real story from the author of SPSS for Dummies, Arthur Griffith. In this informative and entertaining webcast, you'll receive expert guidance on the proper uses and limitations of spreadsheets, as well as the strengths and benefits of SPSS Statistics.

Effective Strategies for Capturing the Voice of the Customer

SPSS Inc. Worldwide Headquarters — Thu, 12 Mar 2009 00:00:00 EDT

This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.

Intelligent Decisions: Enhancing Processes with Business Rules and Predictive Models

SPSS Inc. Worldwide Headquarters — Thu, 05 Mar 2009 00:00:00 EST

Learn how your organization can integrate analytics with business processes to become a Predictive Enterprise that employs insights to make intelligent decisions. This webinar will show you the fundamentals of combining industry knowledge and business rules with powerful analytics to improve revenue generation and business performance.

Turning Results into Rewards: Survey Analysis and Reporting

SPSS Inc. Worldwide Headquarters — Thu, 26 Feb 2009 00:00:00 EST

Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.

Annual Fund Growth When You Need it Most

SPSS Inc. Worldwide Headquarters — Wed, 25 Feb 2009 00:00:00 EST

Join William Jewell College and SPSS Inc. to learn how you can be incorporating data mining into your annual fund operations and focusing your limited resources on those most likely to give. This presentation is designed to give you a roadmap for getting started with data mining.

Boost ROI with Faster, Easier, VISUAL Analytics

SPSS Inc. Worldwide Headquarters — Tue, 24 Feb 2009 00:00:00 EST

Join us at this live webcast and learn how you can:

Use RFM analysis to quickly rank customers for high-return marketing
Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning
and more

American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics

SPSS Inc. Worldwide Headquarters — Fri, 20 Feb 2009 00:00:00 EST

To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs.

Who Are My Best Customers & #63;

SPSS Inc. Worldwide Headquarters — Fri, 20 Feb 2009 00:00:00 EST

Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.

SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses

SPSS Inc. Worldwide Headquarters — Thu, 12 Feb 2009 00:00:00 EST

Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.

A Smarter Start: Preparing Data with SPSS Statistics Base

SPSS Inc. Worldwide Headquarters — Thu, 12 Feb 2009 00:00:00 EST

Before you can analyze your data, you must prepare it for analysis. SPSS Statistics Base offers an array of techniques and features to help users validate data in order to ensure complete, effective, and accurate analysis. This webinar will show you some of these techniques so you can be certain you are getting the best information from your data.

Leading Bank Chooses DataFlux to Create More Accurate & #44; Complete Risk Reports

DataFlux Corporation — Wed, 14 Jan 2009 00:00:00 EST

Read how one of the largest banks in the southeast chose DataFlux dfPower® Studio to review and compare multiple data sources simultaneously through data quality and data integration workflows.

Mortgage Company Uses DataFlux Technology to Improve Reporting & #44; Manage Compliance

DataFlux Corporation — Wed, 14 Jan 2009 00:00:00 EST

Read how using DataFlux technology, this financial company implemented a data governance program, creating more complete and accurate data and drastically reducing the time needed to comply with Federal reporting regulations.

Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI

SPSS Inc. Worldwide Headquarters — Wed, 31 Dec 2008 00:00:00 EST

This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data.

Getting Started with Master Data Management

DataFlux Corporation — Wed, 24 Dec 2008 00:00:00 EST

This paper focuses on what is master data, why it is needed, how to get started in managing it, and methodologies for implementing master data management.

State of the Data Integration Market

Oracle Corporation — Thu, 20 Nov 2008 00:00:00 EST

This white paper reviews the state of the market for data integration for 2008 and 2009. It defines data integration, discusses the trends in the data integration market, and provides lessons learned from real implementations.

It & #39;s All about the Salesperson: Taking Advantage of Web 2.0

Oracle Corporation — Fri, 19 Sep 2008 00:00:00 EDT

This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

Surviving and Thriving in the Customer-Driven Age

Oracle Corporation — Fri, 19 Sep 2008 00:00:00 EDT

The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.

The Total Economic Impact Of DMExpress

Syncsort — Mon, 25 Aug 2008 00:00:00 EDT

The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.

Building a Data Quality Scorecard for Operational Data Governance

DataFlux Corporation — Fri, 06 Jun 2008 00:00:00 EDT

Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance.

Simplify Software as a Service (SaaS) Integration

Cast Iron Systems — Fri, 18 Jan 2008 00:00:00 EST

Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.

The Customer & #45;Driven Innovation Series: The Predictive Enterprise

SPSS Inc. Worldwide Headquarters — Sat, 01 Dec 2007 00:00:00 EST

Customer data mining and predictive analytics helps achieve customer innovation, strengthen brand and lift sales. Gain further customer insight with four attributes of a predictive enterprise so you can start putting customer innovation to work.

How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid

Siperian, Inc. — Sat, 01 Sep 2007 00:00:00 EDT

Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP.

Let Customer Feedback Do the Driving

SPSS Inc. Worldwide Headquarters — Thu, 31 May 2007 00:00:00 EDT

As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.