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					<title>
					<![CDATA[Top 10 Most Overlooked Causes of Trouble in a Cisco Network]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140735?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=null&amp;n=5140735&amp;c=CORE</link>
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						<![CDATA[ This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.]]>				
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						<![CDATA[Global Knowledge]]>				
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						Thu, 05 Nov 2009 00:00:00 EST				
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					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
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						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
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						<![CDATA[NTR Global]]>				
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						Thu, 29 Oct 2009 00:00:00 EDT				
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					<![CDATA[Offering the Cloud to your Clients]]>				
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						<![CDATA[ In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.]]>				
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						<![CDATA[Google Apps Authorized Reseller Program]]>				
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					<pubDate>
						Fri, 25 Sep 2009 00:00:00 EDT				
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					<![CDATA[Podcast- Offering the Cloud to your Clients]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139581?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=null&amp;n=5139581&amp;c=CORE</link>
					<description>
						<![CDATA[ In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.]]>				
					</description>
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						<![CDATA[Google Apps Authorized Reseller Program]]>				
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					<pubDate>
						Fri, 25 Sep 2009 00:00:00 EDT				
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					<![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139404?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=null&amp;n=5139404&amp;c=CORE</link>
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						<![CDATA[ VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.]]>				
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						<![CDATA[Velocity Integrations Software, Inc.]]>				
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					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
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					<![CDATA[Help Desk Authority Professional Edition &amp; #45; &lt; i/ &gt; 30 Day Free Trial!]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138861?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=null&amp;n=5138861&amp;c=CORE</link>
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						<![CDATA[ How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.]]>				
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					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
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					<![CDATA[Pivotal CRM: Built For Sales]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137564?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=null&amp;n=5137564&amp;c=CORE</link>
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						<![CDATA[ In this multimedia demo, learn how Pivotal CRM&apos;s flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.]]>				
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						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
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					<pubDate>
						Thu, 23 Jul 2009 00:00:00 EDT				
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					<![CDATA[The Dynamic Infrastructure Worldwide Forum]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139894?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=null&amp;n=5139894&amp;c=CORE</link>
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						<![CDATA[ View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today&apos;s IT challenges.]]>				
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						<![CDATA[IBM]]>				
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					<pubDate>
						Wed, 17 Jun 2009 00:00:00 EDT				
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					<![CDATA[Analyzing the Total Cost of a Global Service Desk]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136809?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=null&amp;n=5136809&amp;c=CORE</link>
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						<![CDATA[ Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom&apos;s Service Desk solution.]]>				
					</description>
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						<![CDATA[CompuCom Systems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
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					<![CDATA[Solutions Provider Improves Productivity with Flexible Implementation Methodology]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138487?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=null&amp;n=5138487&amp;c=CORE</link>
					<description>
						<![CDATA[ Stanley Stuart Yoffee &amp; Hendrix, Inc. (SSYH), a Microsoft&amp;reg; Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics&amp;trade; Sure Step Methodology to help communicate with customers...]]>				
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						<![CDATA[Microsoft]]>				
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					<pubDate>
						Fri, 29 Jun 2007 00:00:00 EDT				
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