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	Airline Alaska Self Service Software  - KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Do-It-Yourself BI Done Right: The Secret Sauce is SaaS]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140768?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5140768&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.]]>				
					</description>
					<author>
						<![CDATA[myDIALS Inc.]]>				
					</author>
					<pubDate>
						Thu, 19 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Top 10 Most Overlooked Causes of Trouble in a Cisco Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140735?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5140735&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139410?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5139410&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Self-Service is Coming to IT Service Delivery…What You Need to Know]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140474?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5140474&amp;c=CORE</link>
					<description>
						<![CDATA[ User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient&apos;s self-service platform can bridge that gap.]]>				
					</description>
					<author>
						<![CDATA[Surgient]]>				
					</author>
					<pubDate>
						Wed, 28 Oct 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Top 10 Reasons to Add Surgient Self-Service to VMware Virtual Infrastructure]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140437?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5140437&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn the top 10 reasons to add Surgient&apos;s self-service provisioning and management to help you get even more from your VMware investment.]]>				
					</description>
					<author>
						<![CDATA[Surgient]]>				
					</author>
					<pubDate>
						Wed, 28 Oct 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Self-Service Provisioning for Dynamic Data Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140411?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5140411&amp;c=CORE</link>
					<description>
						<![CDATA[ Despite flat and even shrinking IT budgets, the demand for complex services and
infrastructure to support business initiatives continues to increase. The Surgient Virtual Automation Platform&amp;#153; streamlines the administration of infrastructure delivery.]]>				
					</description>
					<author>
						<![CDATA[Surgient]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Scandinavian Airlines Modernize Business Intelligence Capabilities While Lowering Costs by  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140416?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5140416&amp;c=CORE</link>
					<description>
						<![CDATA[ Headquartered in Stockholm, Sweden, Scandinavian Airlines (SAS) is the largest airline in Scandinavia. SAS need to provide better business intelligence reporting and improved adhoc analysis capabilities by providing real time data access while reducing costs.]]>				
					</description>
					<author>
						<![CDATA[Micro Focus, Ltd]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Presentation Transcript: Buying Your BI Solution from Your ERP Vendor: Strategic Business  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140227?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5140227&amp;c=CORE</link>
					<description>
						<![CDATA[ This presentation transcript explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Tue, 20 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[IDC White Paper By Carl W. Olofson. IBM &apos; s Secret Weapon: The Power, Flexibility, and Self ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140194?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5140194&amp;c=CORE</link>
					<description>
						<![CDATA[ Informix Dynamic Server (IDS) represents a technology that is too significant to compromise or to try to blend into a more general product line. That is why IBM decided to boost investment in IDS development and promote it as a premier relational database management system (RDBMS) for high-volume transaction applications.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139957?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5139957&amp;c=CORE</link>
					<description>
						<![CDATA[ This Podcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139242?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5139242&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Wed, 30 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Offering the Cloud to your Clients]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139580?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5139580&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.]]>				
					</description>
					<author>
						<![CDATA[Google Apps Authorized Reseller Program]]>				
					</author>
					<pubDate>
						Fri, 25 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Podcast- Offering the Cloud to your Clients]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139581?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5139581&amp;c=CORE</link>
					<description>
						<![CDATA[ In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.]]>				
					</description>
					<author>
						<![CDATA[Google Apps Authorized Reseller Program]]>				
					</author>
					<pubDate>
						Fri, 25 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139404?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5139404&amp;c=CORE</link>
					<description>
						<![CDATA[ VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.]]>				
					</description>
					<author>
						<![CDATA[Velocity Integrations Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How to Cost Effectively Deploy Open Source Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138962?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5138962&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is intended for IT managers, project leads, and developers who must implement open source business intelligence (BI) to support the ever growing business user needs. You will learn how to add new reporting features and functions to your applications without any scalability issues and more.]]>				
					</description>
					<author>
						<![CDATA[Actuate]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CloudBurst Marketing Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138851?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5138851&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM CloudBurst is a quick-start to cloud computing. Simply roll it into your data center to quickly see the benefits of cloud computing.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[IBM CloudBurst™: Making Rain in an Economic Dry Spell]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138857?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5138857&amp;c=CORE</link>
					<description>
						<![CDATA[ A complement to your existing IT infrastructure, IBM CloudBurst™ includes hardware, software and services, and provides secure, reliable, private cloud computing. Fit-for-purpose and self-contained, IBM CloudBurst dramatically reduces capital and operational costs, accelerating investment payback.  Read on to learn more . . .]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[CloudBurst Technical Demonstration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138852?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5138852&amp;c=CORE</link>
					<description>
						<![CDATA[ The IBM CloudBurst Family is a line of pre-integrated service delivery platforms including hardware, storage, networking, virtualization, and service management software, which will enable you to create a private cloud environment.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Help Desk Authority Professional Edition &amp; #45; &lt; i/ &gt; 30 Day Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138861?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5138861&amp;c=CORE</link>
					<description>
						<![CDATA[ How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Self-Defending Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138128?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5138128&amp;c=CORE</link>
					<description>
						<![CDATA[ Your network is one of your most important business assets, and you need to protect this valuable resource from hackers, viruses, spyware, and other threats. Your business needs security that&apos;s built into every part of your network to proactively spot suspicious activity, identify threats, and adapt to new challenges quickly.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Thu, 13 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Pivotal CRM: Built For Sales]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137564?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5137564&amp;c=CORE</link>
					<description>
						<![CDATA[ In this multimedia demo, learn how Pivotal CRM&apos;s flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Thu, 23 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VKernel Chargeback &amp; #45; Automated Chargeback Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137147?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5137147&amp;c=CORE</link>
					<description>
						<![CDATA[ Many organizations understand they need cost-visibility or a more formal chargeback process in order to further expand their virtual data centers.  The challenge is where to begin and how to implement an  automated solution.]]>				
					</description>
					<author>
						<![CDATA[VKernel]]>				
					</author>
					<pubDate>
						Wed, 08 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Making Business Relevant Information Instantly Available to More Users]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136790?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5136790&amp;c=CORE</link>
					<description>
						<![CDATA[ Executives, managers, and business users need the ability to quickly discover, collect, analyze, and share relevant information and they need to be able to answer their own questions as they have them. Read this quick report to learn more about a solution that addresses just these needs.]]>				
					</description>
					<author>
						<![CDATA[SAP BusinessObjects]]>				
					</author>
					<pubDate>
						Fri, 19 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Self-Service That Really Serves]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136445?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5136445&amp;c=CORE</link>
					<description>
						<![CDATA[ To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[&lt; i &gt; Storage &lt; /i &gt; magazine Online June 2009: Heal Thyself]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136113?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5136113&amp;c=CORE</link>
					<description>
						<![CDATA[ A trend in storage product messaging these days is the theme of self-healing storage - the ability of a system to detect and repair hard disk problems automatically. In this month&apos;s cover story, independent storage expert Marc Staimer explains how and how well they work. This electronic issue also includes features on storage efficiency...]]>				
					</description>
					<author>
						<![CDATA[SearchStorage.com]]>				
					</author>
					<pubDate>
						Thu, 28 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optimize Your Software Processes with CodePro AnalytiX &amp; trade;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135505?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5135505&amp;c=CORE</link>
					<description>
						<![CDATA[ CodePro AnalytiX provides you with the metrics you need to incorporate self-improvement and optimization into the software process. Thus, CodePro AnalytiX is a full set of tools to support your organization in its quest for sustainable high levels of software quality, security and productivity]]>				
					</description>
					<author>
						<![CDATA[Instantiations]]>				
					</author>
					<pubDate>
						Mon, 04 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Empower Your Consumer Research Department with Predictive Analytics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135471?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5135471&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information.  Read on to see how an intensely competitive marketplace led American to chose SPSS.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Active Administrator Version 5.0.1 &amp; #45; Active Directory Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134966?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5134966&amp;c=CORE</link>
					<description>
						<![CDATA[ Active Directory becomes very complex to manage in Windows networks. Administrators leave, users are given elevated privileges, applications require special accounts &amp;#45; very soon you have an Active Directory full of security weaknesses.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Password Self-Service Version 4.1.1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134890?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5134890&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop Authority&amp;#174; Password Self-Service&amp;#153; provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ActiveRoles Server &amp; #45; Active Directory Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134971?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5134971&amp;c=CORE</link>
					<description>
						<![CDATA[ Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Analyzing the Total Cost of a Global Service Desk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136809?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5136809&amp;c=CORE</link>
					<description>
						<![CDATA[ Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom&apos;s Service Desk solution.]]>				
					</description>
					<author>
						<![CDATA[CompuCom Systems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: Continental Airlines Streamlines Operations, Cuts Costs with Virtualization  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140086?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5140086&amp;c=CORE</link>
					<description>
						<![CDATA[ To expand its virtualized server and desktop infrastructure, Continental Airlines deployed a beta release of Windows Server 2008 R2 Datacenter. By using improved Hyper-V&amp;trade; technology and Remote Desktop Services, Continental expects to increase system uptime, implement new services in minutes, and save up to U.S. $1.5 million a year.]]>				
					</description>
					<author>
						<![CDATA[Dell and Microsoft]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle eAM &apos; s Best Friend - Automated Work Order Attachment Printing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133965?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5133965&amp;c=CORE</link>
					<description>
						<![CDATA[ Check out this paper to learn how Oracle Enterprise Asset Management (eAM) successfully automates the printing of Oracle eAM documents such as work orders and accompanying attachments into company business processes.]]>				
					</description>
					<author>
						<![CDATA[STR Software]]>				
					</author>
					<pubDate>
						Mon, 09 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135216?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5135216&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is intended to help support center managers self-assess their center&apos;s primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Thu, 05 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133536?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5133536&amp;c=CORE</link>
					<description>
						<![CDATA[ To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system&amp;#44; increasing productivity of its customer research team and improving decision making while reducing ongoing costs.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[AC Drives and Industrial AC Motors]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96431?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=96431&amp;c=CORE</link>
					<description>
						<![CDATA[ AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications.]]>				
					</description>
					<author>
						<![CDATA[AutomationDirect]]>				
					</author>
					<pubDate>
						Fri, 13 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Open Source in the Next Computing Wave]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136733?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5136733&amp;c=CORE</link>
					<description>
						<![CDATA[ The current economic climate is forcing more systematic thinking about costs in general, including those associated with overall complexity and the security and resiliency of large distributed infrastructures. These trends intersect in powerful ways; a new wave of computing is gathering momentum as a result. And open source is playing a major role.]]>				
					</description>
					<author>
						<![CDATA[Red Hat]]>				
					</author>
					<pubDate>
						Fri, 09 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Addressing the challenges of implementing a customer-centric strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5137365&amp;c=CORE</link>
					<description>
						<![CDATA[ The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi&amp;#45;channel touchpoints.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[LSI SafeStore &amp; trade; Encryption Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139301?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5139301&amp;c=CORE</link>
					<description>
						<![CDATA[ The emergence of self-encrypting drives is timely in mitigating the security vulnerabilities of data-at-rest. LSI is pleased to offer SafeStore&amp;trade; encryption services which combine local key management with self-encrypting drives.]]>				
					</description>
					<author>
						<![CDATA[LSI Corporation.]]>				
					</author>
					<pubDate>
						Thu, 18 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Airline%20Alaska%20Self%20Service%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136813?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5136813&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes.]]>				
					</description>
					<author>
						<![CDATA[Information Builders]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95965?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=95965&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Virtualization For Better, Faster, More Cost-Effective Quality Assurance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140946?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5140946&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how adding Surgient VQMS to HP Quality Center
helps you centrally manage and allocate test lab resources from HP Quality Center across multiple and distributed teams according to business policies and quotas, and more.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Essential Guide: Streamline Your Storage Usage: 4 Straightforward Ways to True NAS Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97164?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=97164&amp;c=CORE</link>
					<description>
						<![CDATA[ This White Paper will show how a NAS&amp;#45;based SRM solution can enable administrators to consolidate their NAS &amp;#34;holdings&amp;#34; with advanced quota management&amp;#44; automation in the form of &amp;#34;actionable reporting&amp;#34;.]]>				
					</description>
					<author>
						<![CDATA[Northern Parklife]]>				
					</author>
					<pubDate>
						Thu, 20 Mar 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Syberworks Learning Management System Product Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94867?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=94867&amp;c=CORE</link>
					<description>
						<![CDATA[ This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.]]>				
					</description>
					<author>
						<![CDATA[SyberWorks, Inc.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Oracle Business Intelligence Suite Enterprise Edition Plus ---Technical Overview]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131685?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5131685&amp;c=CORE</link>
					<description>
						<![CDATA[ Business intelligence (BI) needs to evolve such that it is no longer about reporting results but driving business processes. Learn how BI can bring you greater business visibility and insight to improve business performance.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91608?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=91608&amp;c=CORE</link>
					<description>
						<![CDATA[ Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Oct 2007 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Solutions Provider Improves Productivity with Flexible Implementation Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138487?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=5138487&amp;c=CORE</link>
					<description>
						<![CDATA[ Stanley Stuart Yoffee &amp; Hendrix, Inc. (SSYH), a Microsoft&amp;reg; Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics&amp;trade; Sure Step Methodology to help communicate with customers...]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 29 Jun 2007 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[WebFOCUS Operational Enterprise Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25808?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Airline Alaska Self Service Software&amp;n=25808&amp;c=CORE</link>
					<description>
						<![CDATA[ WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, &amp; operational – and make data available, accessible, and meaningful to every person or application that needs it.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Tue, 25 Sep 2001 00:00:00 EDT				
					</pubDate>
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