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Tue, 18 Nov 2008 00:00:00 EST 60 <![CDATA[E-Book: Capitalizing on Unified Communications in the Call Center]]> http://www.knowledgestorm.com/search/index/sol_summary/101369?pos=36&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Application Of Call Distribution&n=101369&c=CORE Sat, 01 Nov 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Application Of Call Distribution/ds,CORE/oe,utf8/rss.xml <![CDATA[Fraud Detection: The First Line of Defense in the Battle Against Fraud]]> http://www.knowledgestorm.com/search/index/sol_summary/101605?pos=30&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Application Of Call Distribution&n=101605&c=CORE Sat, 01 Nov 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Application Of Call Distribution/ds,CORE/oe,utf8/rss.xml <![CDATA[E-Book: From Web to Phone: Using Interactive Speech Applications to Automate Business Processes]]> http://www.knowledgestorm.com/search/index/sol_summary/101414?pos=16&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Application Of Call Distribution&n=101414&c=CORE Sat, 01 Nov 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Application Of Call Distribution/ds,CORE/oe,utf8/rss.xml <![CDATA[Virtual Call Center - 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