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	Applications Of CRM Software  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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					<title>
					<![CDATA[PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98424?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=98424&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Making the most of OSS and service provider CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96970?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96970&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Achieve Unlimited Growth and Acquisition Capabilities with IBM applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97972?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=97972&amp;c=CORE</link>
					<description>
						<![CDATA[ Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.]]>				
					</description>
					<author>
						<![CDATA[Xperia]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Software as a Service Dramatically Improves CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97042?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=97042&amp;c=CORE</link>
					<description>
						<![CDATA[ This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Taking On-Demand CRM Integration to the Next Level]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97041?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=97041&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore current CRM on-demand integration challenges facing businesses with mixed deployments and learn how you can guarantee sales effectiveness, business productivity, and reduce costs.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Commerzbank: Managing Credit Risk and Increasing Operational Efficiency]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97502?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=97502&amp;c=CORE</link>
					<description>
						<![CDATA[ For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98004?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=98004&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[eCity Sell - Sales Order Management for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ eCity Sell forms an integral part of the sales order and CRM capabilities of the eCity Enterprise Suite.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[The Case for Customer Relationship Management (CRM) on IBM System i, iSeries or AS/400]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96318?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96318&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the options you have when picking a CRM application.  It discusses the different options – hosted or Software-as-a-Service, or an in-house, Windows-based solution.  It pays particular attention to IBM business application users.]]>				
					</description>
					<author>
						<![CDATA[Touchtone  Corporation]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[The CRM Value Proposition]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96644?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96644&amp;c=CORE</link>
					<description>
						<![CDATA[ Why should a company implement a CRM application when it already has contact management software? This paper examines the advantages of a CRM system over simple Contact management, and shows how CRM can contribute to a company’s profitability.]]>				
					</description>
					<author>
						<![CDATA[Touchtone  Corporation]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Microsoft Dynamics™ CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96709?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96709&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the Microsoft Dynamics CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software f…]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Oracle PeopleSoft CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96710?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96710&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Salesforce.com™ CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96711?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96711&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the Salesforce.com CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from…]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[SAP™ CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96712?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96712&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the SAP CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Take Sales to the Next Level with Information OnDemand]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96876?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96876&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities.]]>				
					</description>
					<author>
						<![CDATA[Business Objects]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[10 Reasons to Get Your Support Software as a Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96618?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96618&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CS-ENTERPRISE--Complete Enterprise Configuration Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96119?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96119&amp;c=CORE</link>
					<description>
						<![CDATA[ Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[DebtXs: Empowering Consumers with Honorable Alternatives to Bancruptcy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96219?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=96219&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study, learn how one company easily integrated an e-signature service into its existing CRM system. Explore how to improve your customer conversion rate and reduce spending on paper-based processes.]]>				
					</description>
					<author>
						<![CDATA[DocuSign Inc]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Accelerating Enterprise Application ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95930?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=95930&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper identifies the most important capabilities of an effective enterprise application training platform.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
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			<item>					
					<title>
					<![CDATA[Captaris RightFax - Enterprise Fax and Document Delivery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94598?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=94598&amp;c=CORE</link>
					<description>
						<![CDATA[ RightFax is the clear leader in enterprise fax server and electronic document  delivery software. Integrates with email, CRM, ERP and related applications means  secure sending &amp; receiving of documents from applications in the enterprise via  fax, email, MFPs or the Internet.]]>				
					</description>
					<author>
						<![CDATA[Captaris]]>				
					</author>
					<pubDate>
						Tue, 11 Mar 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[To Get Promoted in Customer Support, Do These Five Things]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94592?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=94592&amp;c=CORE</link>
					<description>
						<![CDATA[ Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Serena Mariner On Demand 2008]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95350?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=95350&amp;c=CORE</link>
					<description>
						<![CDATA[ Serena Mariner is a highly functional on demand Project Portfolio Management Solution.  It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities.]]>				
					</description>
					<author>
						<![CDATA[SERENA Software, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Key Considerations When Mobilizing Small or Medium Sized Business]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94668?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=94668&amp;c=CORE</link>
					<description>
						<![CDATA[ Download this white paper to learn about the key issues that small and medium-sized companies need to consider when evaluating a wireless solution, discover ways in which the BlackBerry solution can maximize business and ROI.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Integration Appliances - Simplify Software as a Service (SaaS) Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95283?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=95283&amp;c=CORE</link>
					<description>
						<![CDATA[ Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Winning Strategies for Customer Responsiveness - An Article from IQ Magazine]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94228?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=94228&amp;c=CORE</link>
					<description>
						<![CDATA[ A basic platform for successful customer responsiveness is an IP-based call center, also known as a customer contact center.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Eight Strategies for First Rate Customer Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93920?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=93920&amp;c=CORE</link>
					<description>
						<![CDATA[ In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 22 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enhancing SQL Reporting Services with Double-Take]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93093?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=93093&amp;c=CORE</link>
					<description>
						<![CDATA[ Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Delivering Customer Value: Innovative Approaches to Maintain Competitive Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93355?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=93355&amp;c=CORE</link>
					<description>
						<![CDATA[ Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM: The Essential Guide - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92211?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=92211&amp;c=CORE</link>
					<description>
						<![CDATA[ This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Tue, 11 Dec 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Integration Appliances: Finally an Integration Solution for Midsized Companies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92381?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=92381&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations often face the challenge of integrating applications while keeping risks low, costs down and schedules short. Learn about three integration approaches and how integration appliances can quickly deliver integration projects without coding.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Sat, 01 Dec 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HelpConnection.NET - .NET Help Desk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91493?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=91493&amp;c=CORE</link>
					<description>
						<![CDATA[ The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.]]>				
					</description>
					<author>
						<![CDATA[Expinion.net]]>				
					</author>
					<pubDate>
						Tue, 16 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Visual Grasp Accounting for Manufacturing &amp; Distribution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91429?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=91429&amp;c=CORE</link>
					<description>
						<![CDATA[ We take the time to be sure to qualify that our accounting products will solve your problems by working with you to develop a needs and features comparison list, training and conversion requirements and a guaranteed implementation plan.]]>				
					</description>
					<author>
						<![CDATA[Grasp Software Corporation]]>				
					</author>
					<pubDate>
						Fri, 12 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Forum Management for Complex Business Requirements]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91065?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=91065&amp;c=CORE</link>
					<description>
						<![CDATA[ The FORUM Management Series is program management software for organizations offering program services, including training and education, events, publications, and membership management. These highly specialized program services provide companies with completely integrated marketing, sales, operations, e-commerce, and accounting solutions.]]>				
					</description>
					<author>
						<![CDATA[Gurango Software Corporation]]>				
					</author>
					<pubDate>
						Tue, 02 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88610?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=88610&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Research Note: A Closer Look at Satuit CRM: Vertical Expertise, Fixed-Price Implementations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86549?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=86549&amp;c=CORE</link>
					<description>
						<![CDATA[ Satuit’s CRM solution for financial services enables firms to reduce costs, improve sales and marketing productivity, manage large amounts of information, and maintain positive business relationships. Available both as an on-premise and hosted basis, Satuit differentiates itself by its deep vertical process knowledge and fixed-cost implementations.]]>				
					</description>
					<author>
						<![CDATA[Nucleus Research]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86933?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=86933&amp;c=CORE</link>
					<description>
						<![CDATA[ Most CRM vendors claim their solution is customizable. Understanding what &quot;customizable&quot; really means, however, can make the difference between attaining your organization&apos;s goals and implementation disaster.  

CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Thu, 30 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84548?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=84548&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 08 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85204?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=85204&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84803?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=84803&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Emerging Media Series: How Blogs &amp; Real Simple Syndication (RSS) Impact B2B Technology  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85214?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=85214&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/82409?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=82409&amp;c=CORE</link>
					<description>
						<![CDATA[ Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses.  You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow.  With our full range of applications, you have the ability to streamline your entire enterprise.]]>				
					</description>
					<author>
						<![CDATA[Sage Software Inc.]]>				
					</author>
					<pubDate>
						Tue, 16 May 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Control the Customer Experience - Improve Marketing, Sales, and Service Processes with  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/59844?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=59844&amp;c=CORE</link>
					<description>
						<![CDATA[ In today&apos;s extremely competitive Internet economy it is more important than ever for companies to fully embrace new technology to optimize their business processes. Find out how TechExcel&apos;s CRM incorporates The Active Customer model for the three core business groups - employees, customers, and partners.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 May 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Applications Of CRM Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[TechExcel DevTrack / Perforce Integration -- Integrate Two Essential Development Tools]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77107?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=77107&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will give a brief overview of both DevTrack and Perforce followed by an in-depth description of how to integrate the two systems. While no prior software usage experience is necessary, it is assumed the reader has a basic understanding of what issue-tracking software and SCM tools are.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Apr 2006 00:00:00 EST				
					</pubDate>
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					<![CDATA[Customer Support Solution]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=72165&amp;c=CORE</link>
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						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
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						<![CDATA[Extraview Corporation]]>				
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						Fri, 21 Jan 2005 00:00:00 EST				
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					<![CDATA[CRM from the Inside Out]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/69403?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=69403&amp;c=CORE</link>
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						<![CDATA[ Before you impress your customers with the capabilities in new CRM apps, you better convince your employees.]]>				
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					<author>
						<![CDATA[CRMindustry.com]]>				
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						Sun, 01 Aug 2004 00:00:00 EDT				
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					<![CDATA[CMiC Enterprise - ERP For Construction and Engineering]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/51058?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=51058&amp;c=CORE</link>
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						<![CDATA[ CMiC Enterprise provides the operational backbone for your business, seamlessly integrating all departments and functions. CMiC Enterprise’s exceptional integration capability provides a robust end-to-end platform that delivers additional flexibility, giving your construction or engineering company multi-channel access across your organization.]]>				
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						<![CDATA[CMiC]]>				
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						Thu, 03 Oct 2002 00:00:00 EDT				
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					<![CDATA[TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/25250?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=25250&amp;c=CORE</link>
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						<![CDATA[ CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.]]>				
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					<author>
						<![CDATA[TechExcel, Inc.]]>				
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					<pubDate>
						Wed, 03 Jul 2002 00:00:00 EDT				
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					<![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Applications Of CRM Software&amp;n=2763&amp;c=CORE</link>
					<description>
						<![CDATA[ Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers.  If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.]]>				
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					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
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					<pubDate>
						Tue, 14 May 2002 00:00:00 EDT				
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