Auto Insurance Underwriters Looking For Agents - KnowledgeStorm

Clinical Financial Services Uses i365 to Reduce Its DR Risk and Reassure Clients

i365, A Seagate Company — Fri, 13 Nov 2009 00:00:00 EST

When Clinical Financial Services, LLC needed to reduce its disaster recovery risk and reassure their clients, they turned to i365. Their solution was EVault SaaS plus Agent plug-ins for Microsoft Exchange and SQL Servers and Open Transaction Manager working in conjunction with EVault Remote Disaster Recovery service.

Hitachi IT Operations Analyzer Software

Hitachi Data Systems — Thu, 12 Nov 2009 00:00:00 EST

Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.

How to " MAP " Your Infrastructure for Windows 7 and Server 2008

Global Knowledge — Thu, 05 Nov 2009 00:00:00 EST

The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.

Data Modeling Tools Compared: Embarcadero ER/Studio v. CA Erwin

Embarcadero Technologies, Inc. — Thu, 05 Nov 2009 00:00:00 EST

In this podcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.

Don ' t Fight Your Data Modeling Tool: Migrate from CA Erwin to Embarcadero ER/Studio

Embarcadero Technologies, Inc. — Thu, 05 Nov 2009 00:00:00 EST

In this webcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.

Security Event Monitoring for IBM System i/i-series/AS400 Systems

SecureWorks — Mon, 02 Nov 2009 00:00:00 EST

The purpose of this whitepaper is to describe best practices for securing IBM System i/i-Series/AS400 systems and detail the AS400 monitoring service provided by SecureWorks.

Driving Costs Out and Efficiency In with Enterprise Barcode and Radio-Frequency ...

TAKE Supply Chain — Wed, 14 Oct 2009 00:00:00 EDT

In this paper you will learn how TAKE Supply Chain has developed a scalable, rules-based barcode label and RFID print management platform that allows business users — not IT programmers — to effectively administer tagging output and compliance programs, which can increase efficiency while decreasing costs with RFID label management.

Optimize your VMware protection strategy Leveraging Quantum Technology in a VMware Environment

Quantum Corporation — Thu, 08 Oct 2009 00:00:00 EDT

Organizations are often challenged by the need for a “mixed” data protection strategy that includes VCB or esXpress, agent-based backups of VMs, and backups of non-VMware systems. Quantum provides a broad portfolio of highly scalable disk and tape solutions designed to meet the data protection needs of any VMware environment.

Smarter Products for a Smarter Planet

IBM — Tue, 06 Oct 2009 00:00:00 EDT

Join us to learn how to leverage IBM’s software, hardware and services to achieve competitive advantage.

Overcoming the challenges of fax orders to drive customer satisfaction

Esker Inc. — Fri, 02 Oct 2009 00:00:00 EDT

This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to streamline to help eliminate the challenges associated with manual data entry and paper routing.

EVault Software rids East Coast law firm of tape “evils”

i365, A Seagate Company — Fri, 02 Oct 2009 00:00:00 EDT

Soon after installing EVault Software, Womble Carlyle, a top-100 law firm, realized significant reliability improvement both in its nightly backup jobs and its file and folder restores. EVault Software Agents, which are installed on the servers requiring backup, “wake up” at administrator-set times.

Avatars Proven to Increase Advertising Effectiveness

Humanity Interactive — Wed, 30 Sep 2009 00:00:00 EDT

Blue Rain commissioned Humanity Online to create an avatar for their character "Marcus OneNote" that could act, react, and interact with visitors to the OneNote Ad and landing page of the community site for OneNote. Read on to learn how avatars are increasing advertising effectiveness.

Comprehensive Data Protection for Microsoft Exchange Quick Recovery and Advanced Data ...

Dell, Inc. — Wed, 23 Sep 2009 00:00:00 EDT

Auto-Snapshot Manager extends the intelligence of Dell EqualLogic SAN and enables Administrators to create and manage Smart Copy snapshots, clones, or replicas for point-in-time copies of Exchange Storage Groups that can be instantly restored.

VI Service Desk Version 4.0.1 - Free 30 Day Trial!

Velocity Integrations Software, Inc. — Fri, 18 Sep 2009 00:00:00 EDT

VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.

Communications Skills for Remote Support

LogMeIn, Inc. — Wed, 16 Sep 2009 00:00:00 EDT

A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.

Bad Actors-- The 3FN Takedown

FireEye — Wed, 02 Sep 2009 00:00:00 EDT

Hear some of the facts behind 3FN, one of the most high profile rogue ISP takedowns. FireEye's global malware analysis & exchange network distributed and shared FireEye auto-generated security intelligence about Web malware and its unauthorized outbound destinations to help the FTC track them down.

SearchDataBackup VMware Backup Tutorial

Quantum Corporation — Sat, 01 Aug 2009 00:00:00 EDT

Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more.

Innovative Marketing Strategies for Individual and Personal Lines Insurers

Infor CRM — Wed, 22 Jul 2009 00:00:00 EDT

In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.

Designing Artificial Intelligence for Games - Part 3

Intel — Tue, 21 Jul 2009 00:00:00 EDT

In this 3rd part of the Designing Artificial Intelligence for Games series, you'll learn how to give your agents higher orders of intelligence. The agents can already deal with the immediate situation they find themselves in; now you are working toward artificial intelligence (AI) that deals with broader goals and the bigger picture.

Presentation Transcript: Don & #39;t Fight Your Data Modeling Tool & #45; Migrate from CA ...

Embarcadero Technologies, Inc. — Mon, 20 Jul 2009 00:00:00 EDT

This presentation transcript compares two leading data modeling tools and demonstrates how advanced data modeling improves productivity, standards compliance and knowledge sharing.

Ethernet 10/100/1000 Copper Taps, Passive or Active?

Gigamon — Wed, 01 Jul 2009 00:00:00 EDT

This article presents an overview of the various Ethernet 10/100/1000 physical layer technologies for the copper medium. It discusses the pros and cons of active versus passive tapping and why active tapping is preferred for Gigabit Ethernet running over the copper medium. The switch-over behavior of active relay-based tapping is also presented.

Service Desk Consolidation Cuts Costs and Increases Service Quality

BMC Software, Inc — Mon, 15 Jun 2009 00:00:00 EDT

The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.

CRM and Social Networking: Engaging the Social Customer

Microsoft — Tue, 09 Jun 2009 00:00:00 EDT

As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.

Protecting a Paperless Office

Dell, Inc. — Fri, 05 Jun 2009 00:00:00 EDT

Peterson Sullivan PLLC needed a consolidated yet scalable IT infrastructure. They created just that with VMware software, Dell PowerEdge servers, and Dell EqualLogic storage while enhancing data protection with Auto-Snapshot Manager/VMware Edition software for automated, integrated, and scalable protection of virtual machines.

Comprehensive Data Protection and Disaster Recovery for VMware Virtual Infrastructure

Dell, Inc. — Wed, 13 May 2009 00:00:00 EDT

Read this solution brief to learn how the Dell EqualLogic PS Series' bundled Auto-Snapshot Manager and Auto-Replication features are used to effectively integrate with VMware for scalable online data protection of the complete virtual infrastructure. This paper also discusses protection and simplification for the virtual environment.

Faster, Cheaper, Safer: Improving Agility, TCO, and Security with Agentless Job Scheduling

BMC Software, Inc — Fri, 17 Apr 2009 00:00:00 EDT

Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling.

INERGY Automotive Systems Increases Network Performance and Enterprise Security while ...

Blue Coat — Thu, 16 Apr 2009 00:00:00 EDT

Read this case study to discover how INERGY Automotive Systems enhanced overall security, protected business-critical applications, diminished need to expand WAN bandwidth, and optimized access to centralized systems and applications by implementing successful data and network convergence using Blue Coat Intelligence solutions.

Enterprise Security Reporter Version 3.6.3

ScriptLogic Corporation — Fri, 10 Apr 2009 00:00:00 EDT

In large networks, the sheer number of permission settings makes it almost impossible to gain a clear overview of overall security, and checking that all those permission are in compliance with corporate and regulatory standards is a Herculean task.

ACO Pager & #45; Systems Management Solution for your iSeries (AS/400)

DDL Systems, Inc. — Wed, 08 Apr 2009 00:00:00 EDT

Managing the complexities of today's operating systems, business applications, and networks challenges even the most knowledgeable IT professionals. ACO PAGER is proven technology, capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, and greatly improves staff efficiency.

Lumension Vulnerability Scanner Offer

Lumension — Wed, 11 Mar 2009 00:00:00 EDT

This network-based scanning utility provides comprehensive visibility into the IT environment through in-depth scans and the automated discovery of all assets, both managed and unmanaged. Scan up to 25 nodes.

Adoption of Mobile Devices in the Workplace: Striking the Right Balance

Lumension — Wed, 11 Mar 2009 00:00:00 EDT

Whether the economy is doing well or not, business leaders are always looking for the technological edge to bump up productivity and get more out of their workers. But new innovations always introduce new risks. The hallmark of a good C-level executive is the ability to balance the benefit of innovation with solid risk mitigation.

Virtually Effortless Backup for VMware Environments

FalconStor Software — Mon, 09 Mar 2009 00:00:00 EDT

VMware Consolidated Backup (VCB) improves virtual server backup, but there are a number of limitations. FalconStor Software has a solution that works with VCB while overcoming these limitations. Using this solution, you can quickly and efficiently back up virtual machines and retain transactional consistency, without management complexity.

Configuration Management: Creating a functional CMDB is achievable in your lifetime

Numara Software — Thu, 19 Feb 2009 00:00:00 EST

In this webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara FootPrints Configuration Management takes the pain and time out of creating and maintaining a functional CMDB.

Human Machine Interface (HMI)

AutomationDirect — Fri, 13 Feb 2009 00:00:00 EST

C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.

Optimizing Backup and Data Protection in Virtualized Environments

ExaGrid Systems, Inc. — Fri, 30 Jan 2009 00:00:00 EST

Server virtualization increases storage utilization, as moving from physical to virtual servers and often results in a larger number of combined physical and virtual servers in the environment.

Best Practices in the Call Center: A Customer Touch & #45;Point Methodology

Oracle Corporation — Mon, 26 Jan 2009 00:00:00 EST

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

Why Install IPv6 instead Of IPv4 & #63;

Global Knowledge — Fri, 23 Jan 2009 00:00:00 EST

IPv6 satisfies the increasingly complex requirements of hierarchical addressing that IPv4 does not provide.

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, ...

IQMS — Wed, 24 Dec 2008 00:00:00 EST

This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future.

Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity

CSSI — Mon, 15 Dec 2008 00:00:00 EST

Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.

How Dell EqualLogic Auto & #45;Snapshot Manager/VMware Edition Helps Protect Virtual ...

Dell, Inc. — Tue, 02 Dec 2008 00:00:00 EST

Dell™ EqualLogic™ Auto-Snapshot Manager/VMware Edition enables administrators to quickly and easily create hypervisor-aware snapshots of VMs--helping simplify data management, and increase application performance.

Protecting the Virtual Environment Using Auto-Snapshot Manager/VMware Edition

Dell, Inc. — Wed, 01 Oct 2008 00:00:00 EDT

This Technical Report focuses on the installation, configuration and usage of Auto-Snapshot Manager/VMware™ Edition to obtain hypervisor aware snapshots and provide an additional layer of data protection for the Virtual Environment.

Road Map for Delivering BI Publisher Documents from Oracle EBS: A Guide to the Automated ...

STR Software — Tue, 09 Sep 2008 00:00:00 EDT

This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution

Microsoft — Fri, 25 Jul 2008 00:00:00 EDT

After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

Inside the Dell Equallogic & trade; PS Series iSCSI Storage Arrays

Dell, Inc. — Wed, 09 Jul 2008 00:00:00 EDT

Built on patented peer storage architecture, the Dell EqualLogic PS Series of Internet SCSI (iSCSI) storage arrays offer high performance, reliability, intelligent automation, and seamless virtualization of storage to enable simplified enterprise storage deployment and management, and comprehensive data protection.

VUE Software: Enterprise Incentive Management

CSSI — Fri, 16 May 2008 00:00:00 EDT

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.

VUE Software: Insurance Commission & Incentive Compensation Management

CSSI — Fri, 16 May 2008 00:00:00 EDT

VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.

Managing Assets with Numara & #174; Track-It! (including Bar Code)

Numara Software — Sat, 01 Mar 2008 00:00:00 EST

Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.

Assess Your Computer ' s Risks with Sophos

Sophos Inc. — Fri, 29 Feb 2008 00:00:00 EST

The Endpoint Assessment Test is a free tool that scans a computer and assesses whether it is a security risk to your organization. Download it and discover the risks that your company's endpoints are hiding.

Enterprise Performance Management & #45; Financial Excellence and Beyond

SAP America Inc — Fri, 01 Feb 2008 00:00:00 EST

Read why top CFOs are shifting from their traditional financial role dealing with standardized business processes and systems to that of change agent and strategic advisor to the CEO.

Still Struggling to Reduce Call Center Costs without Losing Customers & #63;

SAP America Inc — Fri, 01 Feb 2008 00:00:00 EST

Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.