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	Benchmarks Key Performance Indicators Customer Service Wireless Mobile  - KnowledgeStorm
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	KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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			<item>					
					<title>
					<![CDATA[What &apos; s new with Windows Phones]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141174?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5141174&amp;c=CORE</link>
					<description>
						<![CDATA[ In this three-part series podcast, hear from an industry expert as he discusses what&apos;s new with Windows Phones.  Uncover why Windows Phones on Exchange server is the best mix for your enterprise and key advantages of leveraging business applications through Windows Phones.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Efficient Mobile Messaging: Why Windows Phones on Exchange Server is the Best Mix for Your  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141175?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5141175&amp;c=CORE</link>
					<description>
						<![CDATA[ In this second podcast in a series of three, Augusto Valdez of Microsoft discusses the new mobile messaging features of Exchange 2010.  Specifically, Valdez highlights the ease of implementing mobile messaging with Exchange 2010 and how to secure and manage devices once they are deployed in an organization.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Key Advantages of Leveraging Business Applications through Windows Phones and How to Secure ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141176?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5141176&amp;c=CORE</link>
					<description>
						<![CDATA[ In this third podcast in a series of three, Augusto Valdez of Microsoft discusses the application advantages of Windows Mobile.  Specifically, Valdez reviews what makes Windows phones a good platform for developing mobile applications, how to go about gaining access to applications for Windows phones and how to secure applications on mobile phones.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Windows Phones and Unified Communications: How Windows Phones Combine, Email, Messaging,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141171?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5141171&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains why unified communications is essential and why Windows&amp;reg; Phones are ideally suited to serve as the &quot;mobile connection&quot; in a unified communication environment.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 19 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Providing CFOs Unprecedented Views of Hospital-Wide Data Converged Financial, Clinical, and ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141167?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5141167&amp;c=CORE</link>
					<description>
						<![CDATA[ CFOs at large hospitals must process enormous amounts of information to make quick strategic decisions. This paper will explore the decision-making challenges faced by CFOs and examine the many benefits of solutions that accelerate insight.]]>				
					</description>
					<author>
						<![CDATA[SAP BusinessObjects]]>				
					</author>
					<pubDate>
						Thu, 19 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141125?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5141125&amp;c=CORE</link>
					<description>
						<![CDATA[ This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.]]>				
					</description>
					<author>
						<![CDATA[Akorri]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[SUN SYSTEMS FOR ORACLE COHERENCE: An optimal in-memory data grid architecture]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140894?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140894&amp;c=CORE</link>
					<description>
						<![CDATA[ Optimizing the benefits of a data grid built with Oracle Coherence relies upon creating a modular, balanced architecture. Matching the number of application servers, memory capacity, and quantity of processing nodes to the target workload characteristics is important to achieving the best performance.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140688?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140688&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.]]>				
					</description>
					<author>
						<![CDATA[myDIALS Inc.]]>				
					</author>
					<pubDate>
						Wed, 04 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics:  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140689?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140689&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.]]>				
					</description>
					<author>
						<![CDATA[myDIALS Inc.]]>				
					</author>
					<pubDate>
						Wed, 04 Nov 2009 00:00:00 EST				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices: Effectively Protect Your Mobile Devices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140631?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140631&amp;c=CORE</link>
					<description>
						<![CDATA[ ESET Mobile Antivirus has low CPU, memory requirements and compact updates which minimize data bandwidth usage. It will protect email attachments and other files being transferred or accessed without impacting performance and will keep your mobile phone safe -- even between signature updates.]]>				
					</description>
					<author>
						<![CDATA[ESET]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[The Secret to Maximizing Virtualization ROI in the Dynamic Data Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140635?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140635&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.]]>				
					</description>
					<author>
						<![CDATA[Akorri]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast- The Secret to Maximizing Virtualization ROI in the Dynamic Data Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140638?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140638&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast details a strategy to optimize your virtualized infrastructure performance. Get answers on how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.]]>				
					</description>
					<author>
						<![CDATA[Akorri]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Driving Better, Faster Decision Making through Finance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140536?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140536&amp;c=CORE</link>
					<description>
						<![CDATA[ In order to work effectively, the CFO needs a single unified view that integrates data from multiple data sources and key performance indicators (KPIs), and places them in the context of strategic goals and financial plans.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Fri, 30 Oct 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[New Wave of Mobile Development Innovation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140447?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140447&amp;c=CORE</link>
					<description>
						<![CDATA[ This article provides an overview of Moblin v2, its new SDK and details key features, including social networking integration, a new user-interface framework, a fast-boot environment, and graphics performance enhancements. Learn why Moblin v2 will accelerate the next rush of mobile innovation.]]>				
					</description>
					<author>
						<![CDATA[Intel]]>				
					</author>
					<pubDate>
						Wed, 28 Oct 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Which Off-line CRM solution for Field Force?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140287?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140287&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA&apos;s, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Presentation Transcript: Strategic Steps for Moving to LTE]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140140?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140140&amp;c=CORE</link>
					<description>
						<![CDATA[ The growing success of mobile data services and of end user devices, such as the iPhone, are causing performance bottlenecks into our next generation mobile networks. This presentation transcript takes a look at how LTE, the next generation of wireless network, is dealing with these challenges while taking the user experience to the next level.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Thu, 15 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[eBook: Building Effective Dashboards and Scorecards]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140015?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140015&amp;c=CORE</link>
					<description>
						<![CDATA[ In this eBook, learn advanced strategies for creating actionable, interactive and user-friendly dashboards that will help your organization track key performance indicators (KPIs).]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Fri, 09 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Aberdeen Report: Five-Step Mobility Management Plan for Lowering TCO per Mobile Employee,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140000?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140000&amp;c=CORE</link>
					<description>
						<![CDATA[ This complimentary Aberdeen report details how best-in-class companies are using a 5-Step Mobility Management approach to take control of their burgeoning mobile infrastructures. A must read for IT executives looking to cut mobility TCO and support costs, reduce security risks and increase mobile user productivity.]]>				
					</description>
					<author>
						<![CDATA[BoxTone]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Strategic Steps for Moving to LTE]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139552?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5139552&amp;c=CORE</link>
					<description>
						<![CDATA[ The growing success of mobile data services and the success of end user devices, such as the iPhone, are causing performance bottlenecks into our next generation mobile networks. This videocast takes a look at how LTE, the next generation of wireless networking, is dealing with these challenges while taking the user experience to the next level.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[eBook - The Mobile Enterprise: Taking Wireless Networking to the Next Level]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139037?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5139037&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this eBook to learn how faster, more robust 802.11n WLANs can help your business offer new mobility services to improve mobility and reduce cost through fixed-mobile convergence. Discover how unified communications applications can exploit wireless mobile connectivity to facilitate workforce collaboration and enhance productivity.]]>				
					</description>
					<author>
						<![CDATA[SearchMobileComputing]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How To Ensure &quot; Always-on &quot; Blackberry High Availability &amp; Disaster Recovery with Marathon ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139067?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5139067&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will discuss why common practices for protecting the Blackberry environment are not the most effective, and how Marathon&apos;s everRun&amp;#174; software works as the better solution for achieving high availability for both physical and virtual environments.]]>				
					</description>
					<author>
						<![CDATA[Marathon Technologies]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Drive Real-World Business Processes with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138989?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5138989&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139221?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5139221&amp;c=CORE</link>
					<description>
						<![CDATA[ Mobile communication technologies are evolving quickly and new customer demands arise almost every day.  At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Intercepting Interference]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139529?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5139529&amp;c=CORE</link>
					<description>
						<![CDATA[ Motorola’s industry leading wireless broadband expertise helps to substantially reduce the effects of interference for point-to-multipoint wireless access and distribution networks in both licensed and unlicensed frequencies.   This solution paper gives the details.]]>				
					</description>
					<author>
						<![CDATA[Motorola, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Four Key Ingredients for Successful Mobile Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139175?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5139175&amp;c=CORE</link>
					<description>
						<![CDATA[ To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers.  In this white paper, we present four key ingredients for making this approach work.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices for Building a Reliable Wireless Network on an Unlicensed Spectrum]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138396?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5138396&amp;c=CORE</link>
					<description>
						<![CDATA[ For many wireless broadband network operators, the term &quot;unlicensed reliability&quot; is seen as an oxymoron. For many, the idea of building a high-speed network in the unlicensed band doesn&apos;t sound like a good one. Read this whitepaper to get the other side of the story.]]>				
					</description>
					<author>
						<![CDATA[Motorola, Inc.]]>				
					</author>
					<pubDate>
						Fri, 21 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[American Recovery and Reinvestment Act - Broadband - Notice of Funds Availability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138376?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5138376&amp;c=CORE</link>
					<description>
						<![CDATA[ The USDA Rural Utilities Service and NTIA jointly announced the availability of funding and application requirements for the broadband initiatives contained in the American Recovery and Reinvestment Act (ARRA) of 2009. Read on to learn about the RUS grant program, its requirements, and how Motorola can work with you toward an RUS approved grant.]]>				
					</description>
					<author>
						<![CDATA[Motorola, Inc.]]>				
					</author>
					<pubDate>
						Thu, 20 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Guide to Deploying 802.11n Wireless LANs: Nine Key Recommendations for Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141123?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5141123&amp;c=CORE</link>
					<description>
						<![CDATA[ This comprehensive guide covers the fundamentals of 802.11n – what you need to know when planning or preparing for an 802.11n deployment or migration. Download the guide now and learn the nine key recommendations for successful 802.11n deployment.]]>				
					</description>
					<author>
						<![CDATA[Fluke Networks EMEA]]>				
					</author>
					<pubDate>
						Sat, 01 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Top 5 Challenges in Processing Customer Orders And How To Solve Them]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137202?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5137202&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them.  Host Greg Collins also gives an actual industry example and sets some key performance indicators for success.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Fri, 10 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enabling the Profitable Evolution of Mobile Transport to All-IP]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136399?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5136399&amp;c=CORE</link>
					<description>
						<![CDATA[ As demand for mobile multimedia services increase and average revenue per user
declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services.  This paper outlines the challenges associated with transforming the mobile transport network.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Tue, 09 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Introduction to Evolved Packet Core]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136406?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5136406&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides a brief introduction to Evolved Packet Core - a new mobile core for LTE. Key concepts and functional elements are outlined, as well as key changes in LTE requirements imposed on the Evolved Packet Core, and the deployment challenges one can expect to encounter.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Tue, 09 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT Briefing: Managing the Mobile User -- Best Practices for Technology and People]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135236?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5135236&amp;c=CORE</link>
					<description>
						<![CDATA[ The purpose of this IT Briefing is to help you overcome some of the common hurdles of mobile management and implement a mobile strategy that will put your company where it needs to be, a mobile strategy that will follow all the issues that relate to IT going forward.]]>				
					</description>
					<author>
						<![CDATA[Orange Business Services]]>				
					</author>
					<pubDate>
						Wed, 22 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Network Boost: control all data in your network and accelerate your data exchanges]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134833?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5134833&amp;c=CORE</link>
					<description>
						<![CDATA[ This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives.]]>				
					</description>
					<author>
						<![CDATA[Orange Business Services]]>				
					</author>
					<pubDate>
						Tue, 07 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Adoption of Mobile Devices in the Workplace: Striking the Right Balance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134013?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5134013&amp;c=CORE</link>
					<description>
						<![CDATA[ Whether the economy is doing well or not, business leaders are always looking for the technological edge to bump up productivity and get more out of their workers. But new innovations always introduce new risks. The hallmark of a good C-level executive is the ability to balance the benefit of innovation with solid risk mitigation.]]>				
					</description>
					<author>
						<![CDATA[Lumension]]>				
					</author>
					<pubDate>
						Wed, 11 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Wireless Broadband: A Versatile and Reliable Network Alternative]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133747?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5133747&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this brochure to learn why Motorola fixed wireless broadband solutions are a smart investment when balancing business needs with network performance and budget reality.]]>				
					</description>
					<author>
						<![CDATA[Motorola, Inc.]]>				
					</author>
					<pubDate>
						Mon, 02 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cross-Channel Campaign Management - Next Generation Multichannel Marketing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137366?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5137366&amp;c=CORE</link>
					<description>
						<![CDATA[ This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Mon, 02 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Integrating IP Address Management for Real-time Data and Services Delivery with Central  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133750?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5133750&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.]]>				
					</description>
					<author>
						<![CDATA[Infoblox]]>				
					</author>
					<pubDate>
						Mon, 02 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Importance of Measuring ROI: The Indicator of Business and IT Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140402?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140402&amp;c=CORE</link>
					<description>
						<![CDATA[ A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company&apos;s business processes.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Mon, 29 Dec 2008 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Addressing the challenges of implementing a customer-centric strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5137365&amp;c=CORE</link>
					<description>
						<![CDATA[ The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi&amp;#45;channel touchpoints.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Enable Your Workforce with True Anytime, Anywhere Connectivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140968?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140968&amp;c=CORE</link>
					<description>
						<![CDATA[ In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you&apos;ll hear what IT and telecom/network decision-makers had to say.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle Hyperion Performance Scorecard]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139143?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5139143&amp;c=CORE</link>
					<description>
						<![CDATA[ To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Options for Mobile Security]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138842?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5138842&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this brief paper to learn about the security risks of mobility and what CDW has to offer.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 04 Nov 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Role of ERP in Globalization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132034?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5132034&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper examines the role of ERP in Globalization in detail, outlining steps to improve current strategies to meet the changing face of the global business of today &amp;#46;&amp;#46;&amp;#46;and tomorrow.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Thu, 18 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[There Is No Execution without Integration: MES Adoption Drives Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140403?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5140403&amp;c=CORE</link>
					<description>
						<![CDATA[ Many manufacturers today are getting caught on the wrong side of a technology  adoption wave that is quickly gaining momentum. This benchmark study is a roadmap for reducing overall manufacturing costs through the utilization of manufacturing technologies.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Thu, 18 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Hidden Dangers in the Mobile Worker Jungle]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94628?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=94628&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper&amp;#44; offers a number of scalable solutions that are easy for IT to install and maintain&amp;#44; while providing a reliable&amp;#44; faster&amp;#44; and more secure experience for all of the company&amp;#39;s mobile and remote workers.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Mon, 10 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Securing Laptops with Full Disk Encryption]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139295?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5139295&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn about the driving factors behind the increasing use of laptops in business activities, the data and information security issues associated with laptop systems, the overall benefits and challenges of encryption, the overall benefits of full disk encryption, and PGP Corporation&apos;s highly effective approach.]]>				
					</description>
					<author>
						<![CDATA[PGP Corporation]]>				
					</author>
					<pubDate>
						Sat, 16 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Assess Your Enterprise Agility]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136321?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5136321&amp;c=CORE</link>
					<description>
						<![CDATA[ Forrester reports that CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Mon, 12 Nov 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[The Alignment &amp; #45;Focused Organization: Bridging the Gap between Strategy and Execution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95277?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=95277&amp;c=CORE</link>
					<description>
						<![CDATA[ Take a look at how organizations are taking strides to align business strategy with actual initiatives&amp;#44; projects&amp;#44; and daily activities &amp;#45; in short&amp;#44; to close the gap between strategy and execution.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Thu, 01 Nov 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benchmarks%20Key%20Performance%20Indicators%20Customer%20Service%20Wireless%20Mobile/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Drive Business Processes: Achieving the &quot; Last Mile &quot; of Business Productivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137482?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benchmarks Key Performance Indicators Customer Service Wireless Mobile&amp;n=5137482&amp;c=CORE</link>
					<description>
						<![CDATA[ Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
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