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	Benefits Of Electric Utilities Customer  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Increasing Competitiveness and Reducing Costs in Today &apos; s Economy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141306?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5141306&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.]]>				
					</description>
					<author>
						<![CDATA[Microsoft Corporation India Pvt Ltd]]>				
					</author>
					<pubDate>
						Tue, 24 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[9 Critical Steps in Designing Enterprise-Wide Feedback Systems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141336?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5141336&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper summarizes the benefits of the MarketTools CustomerSat Design Methodology, a proven approach to designing enterprise-wide feedback systems that MarketTools CustomerSat professionals have developed, refined, and perfected over nearly a decade.]]>				
					</description>
					<author>
						<![CDATA[MarketTools, Inc.]]>				
					</author>
					<pubDate>
						Tue, 24 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Podcast: Server Virtualization: The Complete Story]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141133?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5141133&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this podcast to learn about the little-known benefits of server virtualisation. Discover the critical role virtualisation plays in the security of your customers&apos; data centre upgrades. Gain insight into different virtualisation technology you can provide to end-users.]]>				
					</description>
					<author>
						<![CDATA[Intel Technology Provider]]>				
					</author>
					<pubDate>
						Thu, 19 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Solutions for High-Density Environments]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140328?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5140328&amp;c=CORE</link>
					<description>
						<![CDATA[ High-density (HD) zones enable new technologies and unlock the doors to data center efficiency. APC&amp;#174; by Schneider Electric lets you deploy an HD environment anytime, anywhere. Learn how you can achieve this with APC&apos;s HD solutions.]]>				
					</description>
					<author>
						<![CDATA[APC]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Solutions For Server Rooms]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140333?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5140333&amp;c=CORE</link>
					<description>
						<![CDATA[ The modular, easy-to-install solutions from APC by Schneider Electric allow you to implement an appropriate IT environment that meets your current and future needs, without breaking the bank in the process.]]>				
					</description>
					<author>
						<![CDATA[APC]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Solutions for Small to Medium Data Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140331?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5140331&amp;c=CORE</link>
					<description>
						<![CDATA[ APC&amp;#174; by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure&amp;#174; HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.]]>				
					</description>
					<author>
						<![CDATA[APC]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Greening Up Your Network with SolarWinds &amp; Cisco Energywise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140251?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5140251&amp;c=CORE</link>
					<description>
						<![CDATA[ The Cisco® EnergyWise initiative focuses on reducing the energy consumption of all devices connected to a Cisco network ranging from Power over Ethernet (PoE) devices to IP-enabled building and lighting controllers. It gives you a powerful, network-based framework to manage the energy needs for your business.]]>				
					</description>
					<author>
						<![CDATA[SolarWinds, Inc.]]>				
					</author>
					<pubDate>
						Tue, 20 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[NERC: What You Need to Know]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140159?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5140159&amp;c=CORE</link>
					<description>
						<![CDATA[ The North American Electric Reliability Corporation&apos;s regulations aim to protect the nation&apos;s vulnerable critical infrastructure. Read this E-Book to find out what responsible entities need to do to comply with the NERC.]]>				
					</description>
					<author>
						<![CDATA[SearchSecurity.com &amp; SearchCompliance.com]]>				
					</author>
					<pubDate>
						Fri, 16 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Reality Check: The New End-to-end Application Performance Management Imperative Virtual Seminar]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138672?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5138672&amp;c=CORE</link>
					<description>
						<![CDATA[ What Application Performance Management tactics and best practices can you apply to ensure a good end-user experience? What process and strategy can you institute to enable your IT organization to align with the business? What can you do to prepare for the additional complexities that virtualization, cloud and SOA can bring to your environment?]]>				
					</description>
					<author>
						<![CDATA[Compuware Corporation]]>				
					</author>
					<pubDate>
						Thu, 15 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139218?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5139218&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper features real-world examples from US enterprises on how the benefits
of keeping mobile devices functioning without interruption are felt on every
level of business.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5139075&amp;c=CORE</link>
					<description>
						<![CDATA[ Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Microsoft Dynamics CRM Online Case Study: High Five Sportswear]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138995?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5138995&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138985?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5138985&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[P2V Benefits: Moving Servers From the Physical to the Virtual World Cuts Costs, Saves Space ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138910?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5138910&amp;c=CORE</link>
					<description>
						<![CDATA[ Virtualization basically means inserting a software layer between your hardware and your operating system. This decouples the operating system from the hardware and allows you to run many operating systems at the same time on top of that same physical piece of hardware. Read this short paper to learn about the benefits of using virtual servers.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Dell Virtualization Consulting Services Video]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138800?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5138800&amp;c=CORE</link>
					<description>
						<![CDATA[ Virtualization is a rapidly evolving technology with many moving parts, making increasingly difficult for customers to develop an effective strategy. Every organization moves at a different pace. Dell delivers tailored solutions for every customer.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Thu, 03 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Wealth Management Firms Choose CRM to Improve Productivity and Client Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138491?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5138491&amp;c=CORE</link>
					<description>
						<![CDATA[ To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 25 Aug 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Microsoft Dynamics CRM - Sports Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137717?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5137717&amp;c=CORE</link>
					<description>
						<![CDATA[ For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to enhance business decisions. Watch this video case study to hear about the benefits of Microsoft Dynamics CRM from real customers.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 30 Jul 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Infor CRM Interaction Advisor]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137516?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5137516&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
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					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Infor Permission-based Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137517?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5137517&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Making Interactions More Intelligent Across All Channels in the Retail Finance Industry]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137514?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5137514&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Schneider Electric - Bringing Facts to the Table]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137346?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5137346&amp;c=CORE</link>
					<description>
						<![CDATA[ Dave Patzwald of Schneider North America talks about how he responded to a direct challenge from his executive team to &quot;fix the systems availability issue.&quot;]]>				
					</description>
					<author>
						<![CDATA[Compuware Corporation]]>				
					</author>
					<pubDate>
						Thu, 16 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How SAP Customers Quit Paper: Keeping Inbound Documents Electronic]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137206?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5137206&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to learn about the advantages of an electronic lifecycle for inbound documents, as well as the benefits of quitting paper and going green.  Along with efficiencies and cost-savings results achieved by Esker customers who have quit paper, the web seminar will demonstrate automation of two inbound document processes as examples.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Fri, 10 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Retaining Customers in Today &apos; s Economic Landscape: Improving SAP Order Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137213?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5137213&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Fri, 10 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Infor CRM Epiphany for Hospitality]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137657?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5137657&amp;c=CORE</link>
					<description>
						<![CDATA[ Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136326?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5136326&amp;c=CORE</link>
					<description>
						<![CDATA[ There are many elements that impact a company&apos;s brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 05 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Understanding the Business Benefits of an Open Source SOA Platform]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136202?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5136202&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform.]]>				
					</description>
					<author>
						<![CDATA[JBoss, a Division of Red Hat]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Energizing Utilities For The Economic Stimulus Plan: Strategies For Greater Energy  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136254?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5136254&amp;c=CORE</link>
					<description>
						<![CDATA[ This SAP Executive Insight examines specific concerns that confront utility executives in today&amp;#39;s economy. Further, it describes how gaining greater business visibility and transparency can enable organizations to execute decisively and effectively in this challenging climate.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Priceline.com Capitalizes on Lean Economic Times]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136050?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5136050&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this videocast to learn how virtualization has been a major key to the success of everyone&apos;s favorite discount travel site as Priceline.com has continued to grow its competitive edge in the face of lean economic times.]]>				
					</description>
					<author>
						<![CDATA[3PAR]]>				
					</author>
					<pubDate>
						Wed, 27 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Relationship Management: The Winning Strategy in a Challenging Economy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139167?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5139167&amp;c=CORE</link>
					<description>
						<![CDATA[ In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 08 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Maximize Business Results Online: How Web Content Management Technology is Transforming  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137428?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5137428&amp;c=CORE</link>
					<description>
						<![CDATA[ This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.]]>				
					</description>
					<author>
						<![CDATA[SDL Tridion]]>				
					</author>
					<pubDate>
						Mon, 02 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieving North American Electric Reliability Corporation (NERC) Cyber Security Standards]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134791?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5134791&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn about NERC compliance challenges and how to ensure audit-readiness by delivering end-to-end vulnerability management, endpoint protection and data protection solutions.]]>				
					</description>
					<author>
						<![CDATA[Lumension]]>				
					</author>
					<pubDate>
						Mon, 02 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The HIPAA Solution: Meeting the Security Standards Set Forth in Section 164]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134609?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5134609&amp;c=CORE</link>
					<description>
						<![CDATA[ Meeting the requirements of HIPAA requires most businesses to set up strong process, methods and controls to assure auditors that security and integrity of Protected Health Information is assured. This whitepaper outlines solutions that support secure processes as dictated by HIPAA.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Simplify Oracle CRM On Demand Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133581?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5133581&amp;c=CORE</link>
					<description>
						<![CDATA[ Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution.  Read this paper for more.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Mon, 23 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133534?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5133534&amp;c=CORE</link>
					<description>
						<![CDATA[ This IDC Buyer Case Study describes the adoption&amp;#44; deployment&amp;#44; and utilization of business analytics software at the cable operator Cablecom.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133538?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5133538&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper makes the case for using predictive analytics to drive organic growth&amp;#44; and gives two different methods for measuring financial return.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Ensure That Your Employees Will Want to Use CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133571?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5133571&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[NEMA Electrical Enclosures &amp; Industrial Cabinets]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96432?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=96432&amp;c=CORE</link>
					<description>
						<![CDATA[ AutomationDirect offers hundreds of non-metallic fiberglass enclosures from Hubbell-Wiegmann. These electric enclosures are designed for harsh outdoor environments requiring NEMA 3R or 4X ratings.]]>				
					</description>
					<author>
						<![CDATA[AutomationDirect]]>				
					</author>
					<pubDate>
						Fri, 13 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135514?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5135514&amp;c=CORE</link>
					<description>
						<![CDATA[ Maximize survey research value with open text responses. If you&apos;ve limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization&apos;s first step toward maximizing the value of your survey data.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Thu, 12 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Intelligence - Now More Than Ever]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136782?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5136782&amp;c=CORE</link>
					<description>
						<![CDATA[ The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make, especially now. Budgets are tighter and demands from executives to see immediate results from IT implementations are increasing. This paper outlines the benefits of a BI solution and its impact on a company. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[SAP BusinessObjects]]>				
					</author>
					<pubDate>
						Fri, 19 Dec 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Practical Steps to Achieve and Maintain NERC Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137754?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5137754&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Mon, 08 Dec 2008 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[TAC Prepared for Aggressive Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139312?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5139312&amp;c=CORE</link>
					<description>
						<![CDATA[ In the face of aggressive growth, TAC Americas found it increasingly difficult to conduct month-end financial closing and report results.  This case study examines how they addressed this problem by implementing a solution that incorporated Microsoft Office PerformancePoint Server 2007.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 12 Sep 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Infor &amp; #45; ERP LX]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99773?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=99773&amp;c=CORE</link>
					<description>
						<![CDATA[ Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes.]]>				
					</description>
					<author>
						<![CDATA[Infor]]>				
					</author>
					<pubDate>
						Thu, 04 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[The ROI and TCO Benefits of Data Deduplication for Data Protection in the Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99519?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=99519&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper examines and quantifies the costs and benefits of backup with deduplication storage as strategic assets for data protection. Three organizations in different industries are discussed as case studies.]]>				
					</description>
					<author>
						<![CDATA[Data Domain]]>				
					</author>
					<pubDate>
						Tue, 26 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Simplify Software as a Service (SaaS) Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95283?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=95283&amp;c=CORE</link>
					<description>
						<![CDATA[ Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Fri, 18 Jan 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138224?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=5138224&amp;c=CORE</link>
					<description>
						<![CDATA[ Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics&amp;trade; CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 01 Jan 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[CRM Your Salespeople Will Love]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98728?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=98728&amp;c=CORE</link>
					<description>
						<![CDATA[ Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Benefits%20Of%20Electric%20Utilities%20Customer/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Benefits Of Electric Utilities Customer&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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