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	KnowledgeStorm
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			<item>					
					<title>
					<![CDATA[Creating Business Value with Communication-Enabled CRM Processes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100233?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=100233&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Collaborative Efforts: Survey Revealse Clear Business Acceleration Using On-Demand  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99797?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=99797&amp;c=CORE</link>
					<description>
						<![CDATA[ In the new global economy, a company’s competitive edge is intrinsically tied to the ability to quickly collaborate with co-workers, partners and customers. This summary report explores different market trends with commentary from industry experts.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Warranty Management as Your Competitive Differentiator: How to Reduce Costs and Improve  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99859?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=99859&amp;c=CORE</link>
					<description>
						<![CDATA[ Read on for a discussion of ten business realities constraining today’s warranty management programs - and what progressive companies should be doing about them.]]>				
					</description>
					<author>
						<![CDATA[SAS Institute Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Drive Sales Performance: Keys to preparing your reps for today &apos; s sale environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100598?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=100598&amp;c=CORE</link>
					<description>
						<![CDATA[ View this Webcast and learn how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep.]]>				
					</description>
					<author>
						<![CDATA[SAVO Group]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Sales Performance Optimization: 2007 Survey Results and Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99805?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=99805&amp;c=CORE</link>
					<description>
						<![CDATA[ This report represents input from professionals directly involved in the management of their organizations sales forces.  Professionals were questioned regarding their sales teams performance across 100+ different metrics. Read now to learn more.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Data Governance Strategies: Helping Your Organization Comply, Transform, and Integrate]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100559?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=100559&amp;c=CORE</link>
					<description>
						<![CDATA[ Data governance establishes policies and procedures for sharing data, as well as improving data’s quality, structure, and auditability.]]>				
					</description>
					<author>
						<![CDATA[Informatica Corp.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Whirlpool: Quality Means Loyalty]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99858?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=99858&amp;c=CORE</link>
					<description>
						<![CDATA[ Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool&apos;s investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues.]]>				
					</description>
					<author>
						<![CDATA[SAS Institute Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[It’s All about the Salesperson: Taking Advantage of Web 2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100382?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=100382&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[The Third Stakeholder: The End-User’s Impact on CRM ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99952?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=99952&amp;c=CORE</link>
					<description>
						<![CDATA[ CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.]]>				
					</description>
					<author>
						<![CDATA[Knoa Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[SOA: A Midsized Manufacturer &apos; s Framework for Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100040?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=100040&amp;c=CORE</link>
					<description>
						<![CDATA[ When Joshua Dees became the head of IT at Black Diamond Equipment Ltd., a storied maker of rock and ice climbing gear, he spent much of his first year figuring out how to take the company to the next level.]]>				
					</description>
					<author>
						<![CDATA[CIO Decisions]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Thriving in an Economic Downturn]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99400?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=99400&amp;c=CORE</link>
					<description>
						<![CDATA[ This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets.]]>				
					</description>
					<author>
						<![CDATA[Avaya, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Your Salespeople Will Love]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98728?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=98728&amp;c=CORE</link>
					<description>
						<![CDATA[ Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Marketing Transformation- How to Lead the Revolution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98910?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=98910&amp;c=CORE</link>
					<description>
						<![CDATA[ This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[The CMO Survival Guide: Four Steps to Marketing Optimization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98912?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=98912&amp;c=CORE</link>
					<description>
						<![CDATA[ This report offers a four step approach that can help arm CMO’s with the tools necessary to learn from prior practices, prove ROI, embrace accountability, and create and implement programs necessary.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[The Technology Strategies for Integrated Business Planning Benchmark Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98794?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=98794&amp;c=CORE</link>
					<description>
						<![CDATA[ Aberdeen research finds that the top 5 pressures for improving S&amp;OP processes are rising customer order fill rate expectations, better return on net assets, shrinking profit margins, customer retention pressures and extended lead-times.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Extraprise Siebel CRM Support Case Study]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98909?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=98909&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study Extraprise Siebel On Shore Services provided management structure, experienced resources, extended production support and competitive pricing to Cumis Mutual Group which provides a high level of support and service to the end-user.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99027?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=99027&amp;c=CORE</link>
					<description>
						<![CDATA[ This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Extraprise CRM Support Survey Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98908?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=98908&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[GPS Receiver Testing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98432?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=98432&amp;c=CORE</link>
					<description>
						<![CDATA[ Today, the power of software enables you to create GPS waveforms that accurately emulate the real word signal. In addition, advances in instrument bus technology enable record and playback of live GPS signals with PXI instrumentation.]]>				
					</description>
					<author>
						<![CDATA[National  Instruments]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Gartner &apos; s Magic Quadrant for Marketing Resource Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97821?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=97821&amp;c=CORE</link>
					<description>
						<![CDATA[ MRM is a set of processes and capabilities designed to enhance a company’s ability to orchestrate and optimize internal and external marketing resources.]]>				
					</description>
					<author>
						<![CDATA[Aprimo, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98004?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=98004&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Sales Order Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Customer Information Quality Protection and Assessment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96085?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=96085&amp;c=CORE</link>
					<description>
						<![CDATA[ A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.]]>				
					</description>
					<author>
						<![CDATA[Datanomic.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Epicor for Distribution - Enterprise and Mid-Market Distribution Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95263?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=95263&amp;c=CORE</link>
					<description>
						<![CDATA[ Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ERP for Service Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=95262&amp;c=CORE</link>
					<description>
						<![CDATA[ Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations.  It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95030?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=95030&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView Bug Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95033?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=95033&amp;c=CORE</link>
					<description>
						<![CDATA[ The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim Data Growth Solution for Oracle E-Business Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94852?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=94852&amp;c=CORE</link>
					<description>
						<![CDATA[ Align continuous control of your E-Business Suite data with business objectives. Optim&apos;s proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim Data Growth Solution for Oracle &apos; s PeopleSoft Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94853?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=94853&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM&apos;s Optim™Data Growth Solution for Oracle&apos;s PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim™ Data Growth Solution for Oracle &apos; s Siebel® CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94851?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=94851&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM&apos;s Optim™ Data Growth Management Solution for Oracle&apos;s Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expensewatch.com: T &amp; E Expense Reports, A/P Invoice Management &amp; Purchasing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94812?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=94812&amp;c=CORE</link>
					<description>
						<![CDATA[ Expensewatch.com offers best-of-breed modules for Travel &amp; Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.]]>				
					</description>
					<author>
						<![CDATA[ExpenseWatch.com.]]>				
					</author>
					<pubDate>
						Fri, 14 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Captaris RightFax - Enterprise Fax and Document Delivery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94598?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=94598&amp;c=CORE</link>
					<description>
						<![CDATA[ RightFax is the clear leader in enterprise fax server and electronic document  delivery software. Integrates with email, CRM, ERP and related applications means  secure sending &amp; receiving of documents from applications in the enterprise via  fax, email, MFPs or the Internet.]]>				
					</description>
					<author>
						<![CDATA[Captaris]]>				
					</author>
					<pubDate>
						Tue, 11 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enhancing SQL Reporting Services with Double-Take]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93093?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=93093&amp;c=CORE</link>
					<description>
						<![CDATA[ Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HelpConnection.NET - .NET Help Desk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91493?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=91493&amp;c=CORE</link>
					<description>
						<![CDATA[ The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.]]>				
					</description>
					<author>
						<![CDATA[Expinion.net]]>				
					</author>
					<pubDate>
						Tue, 16 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HereWare On-Demand Sales, CRM, Project &amp; Document Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91121?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=91121&amp;c=CORE</link>
					<description>
						<![CDATA[ HereWare is an On-Demand and all-in-One sales, CRM, project, and document management system, integrated for your business. Now your team can work together, and you can manage their efforts, to increase sales and productivity. It doesn’t matter if they are spread around your office, or around the globe, HereWare brings them all together.]]>				
					</description>
					<author>
						<![CDATA[HereWare LLC]]>				
					</author>
					<pubDate>
						Tue, 09 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85731?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=85731&amp;c=CORE</link>
					<description>
						<![CDATA[ This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Wed, 01 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[RealDialog - Knowledge Management, Web Self-Service and Search Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84215?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=84215&amp;c=CORE</link>
					<description>
						<![CDATA[ RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point.  It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Mon, 30 Oct 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84548?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=84548&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 08 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Emerging Media Series: How Blogs &amp; Real Simple Syndication (RSS) Impact B2B Technology  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85214?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=85214&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85204?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=85204&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84803?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=84803&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Advent Portfolio Exchange Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/80841?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=80841&amp;c=CORE</link>
					<description>
						<![CDATA[ Advent Portfolio Exchange represents Advent&apos;s next generation in portfolio management technology.  Advent Portfolio Exchange is the first solution to combine the front office CRM functions of client servicing and marketing with the back office operations of portfolio accounting and reporting into a single platform. View the product demonstration.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 01 Jun 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Boeing S CRM Report/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ePowerCenter - Customer Relationship Management and Interaction Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72594?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=72594&amp;c=CORE</link>
					<description>
						<![CDATA[ ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers.  It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
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					<pubDate>
						Fri, 04 Feb 2005 00:00:00 EST				
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					<![CDATA[IT HelpDesk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72166?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=72166&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
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					<![CDATA[Bug Tracker Solution - Comprehensive Bug Tracking and Change Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72162?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=72162&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading Bug Tracking Solution for small companies to the world&apos;s largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
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					<![CDATA[Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72163?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=72163&amp;c=CORE</link>
					<description>
						<![CDATA[ For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
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					<title>
					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
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					<title>
					<![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Boeing S CRM Report&amp;n=2763&amp;c=CORE</link>
					<description>
						<![CDATA[ Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers.  If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Tue, 14 May 2002 00:00:00 EDT				
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