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	Bpt Partners CRM Certification  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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			<item>					
					<title>
					<![CDATA[Cisco Unified CRM Connector 3.0.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99388?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=99388&amp;c=CORE</link>
					<description>
						<![CDATA[ The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Thu, 21 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Essential ITIL: What You Need to Exceed]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99470?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=99470&amp;c=CORE</link>
					<description>
						<![CDATA[ ITIL starts with a commitment to the people of IT, because it consists of a series of individual IT practitioner certifications.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Scribe Adapter for Microsoft Dynamics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99314?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=99314&amp;c=CORE</link>
					<description>
						<![CDATA[ Scribe makes it extremely easy for you to integrate to and migrate from virtually any business application with Microsoft Dynamics CRM by providing a full set of essential building blocks - with no need for you to write a single line of code.]]>				
					</description>
					<author>
						<![CDATA[Scribe Software]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Optimizing Today &apos; s CRM Business Processes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99258?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=99258&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper learn how TechExcel, Inc has pioneered a new Active-Customer model. With this model every person involved in a business process is treated as a truly active player, and given the appropriate level of visibility, authority, and control.]]>				
					</description>
					<author>
						<![CDATA[TechExcel]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Bridging the Gap in CRM Application Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98907?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=98907&amp;c=CORE</link>
					<description>
						<![CDATA[ The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Blackberry Certification Program: Understanding IT Certifications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99447?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=99447&amp;c=CORE</link>
					<description>
						<![CDATA[ In this session, Esper Chawah explains the fundamentals of high stakes certification programs as well as the IT certification exam process.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Motorola Authorized Channel Partner Program: Wireless Broadband Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99210?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=99210&amp;c=CORE</link>
					<description>
						<![CDATA[ Motorola is introducing the Wireless Broadband Channel Partner Program, a plan that offers the successful ingredients for greater profits and true customer loyalty for your business.]]>				
					</description>
					<author>
						<![CDATA[Motorola Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Business Agility in a World of Brick and Mortar]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98492?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=98492&amp;c=CORE</link>
					<description>
						<![CDATA[ Being agile in business means having the ability to react quickly to a constantly changing landscape of customer demands, financial climates, competitors, and technologies.]]>				
					</description>
					<author>
						<![CDATA[CMiC.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[ShopVue - Paperless Dispatch with Graphical Sequencer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96648?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=96648&amp;c=CORE</link>
					<description>
						<![CDATA[ Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard.  The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.]]>				
					</description>
					<author>
						<![CDATA[CASCO]]>				
					</author>
					<pubDate>
						Fri, 16 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Sales Order Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Get the Facts on Information Availability: Essential Data Protection, Recovery and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96697?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=96697&amp;c=CORE</link>
					<description>
						<![CDATA[ The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[OnDemand Professional]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95931?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=95931&amp;c=CORE</link>
					<description>
						<![CDATA[ OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Mon, 21 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Simplify the business of doing business: IBS Integrator]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95522?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=95522&amp;c=CORE</link>
					<description>
						<![CDATA[ IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.]]>				
					</description>
					<author>
						<![CDATA[IBS,  International Business Systems]]>				
					</author>
					<pubDate>
						Thu, 03 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SAP Paybacks and Chargebacks by Vistex]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95281?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=95281&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how you can strengthen your ability to compete and grow profitably in today&apos;s consumer products industry by managing trade spending, providing a key service to channel partners and strengthening your ability to compete and grow profitably.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95030?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=95030&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
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			<item>					
					<title>
					<![CDATA[Optim™ Data Privacy Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94854?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=94854&amp;c=CORE</link>
					<description>
						<![CDATA[ The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Optim™ Data Growth Solution for Oracle &apos; s Siebel® CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94851?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=94851&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM&apos;s Optim™ Data Growth Management Solution for Oracle&apos;s Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim Data Growth Solution for Oracle &apos; s PeopleSoft Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94853?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=94853&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM&apos;s Optim™Data Growth Solution for Oracle&apos;s PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expensewatch.com: T &amp; E Expense Reports, A/P Invoice Management &amp; Purchasing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94812?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=94812&amp;c=CORE</link>
					<description>
						<![CDATA[ Expensewatch.com offers best-of-breed modules for Travel &amp; Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.]]>				
					</description>
					<author>
						<![CDATA[ExpenseWatch.com.]]>				
					</author>
					<pubDate>
						Fri, 14 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Captaris RightFax - Enterprise Fax and Document Delivery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94598?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=94598&amp;c=CORE</link>
					<description>
						<![CDATA[ RightFax is the clear leader in enterprise fax server and electronic document  delivery software. Integrates with email, CRM, ERP and related applications means  secure sending &amp; receiving of documents from applications in the enterprise via  fax, email, MFPs or the Internet.]]>				
					</description>
					<author>
						<![CDATA[Captaris]]>				
					</author>
					<pubDate>
						Tue, 11 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Rapid E-Learning: Maturing Technology Brings Balance and Possibilities]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94894?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=94894&amp;c=CORE</link>
					<description>
						<![CDATA[ Rapid e-learning tools have become more robust and are no longer considered a simplified tool for small to medium sized businesses. Learn how rapid e-learning can make a significant contribution to the training efforts in your organization.]]>				
					</description>
					<author>
						<![CDATA[Adobe Systems, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
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			<item>					
					<title>
					<![CDATA[Cisco 850 Series Integrated Services Routers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94265?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=94265&amp;c=CORE</link>
					<description>
						<![CDATA[ The Cisco® 850 Series of secure broadband and wireless routers is part of the Cisco Integrated Services Router portfolio.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ServicePower - Strengthening the Service Chain]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94219?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=94219&amp;c=CORE</link>
					<description>
						<![CDATA[ ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.]]>				
					</description>
					<author>
						<![CDATA[SERVICEPower.]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Parature &apos; s Online Customer Service Software &amp; Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94063?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=94063&amp;c=CORE</link>
					<description>
						<![CDATA[ Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Tue, 26 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM  Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cameleon Commerce Suite - E-commerce and Configurator Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93871?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=93871&amp;c=CORE</link>
					<description>
						<![CDATA[ Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog &amp; guided selling, product information management, product configuration, pricing &amp; promotions, quote &amp; proposal generation, &amp; order management.]]>				
					</description>
					<author>
						<![CDATA[Access  Commerce]]>				
					</author>
					<pubDate>
						Wed, 20 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Ten Tips for Increasing Operational Efficiency]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94005?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=94005&amp;c=CORE</link>
					<description>
						<![CDATA[ This document explains the 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM TOOLKIT]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93478?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=93478&amp;c=CORE</link>
					<description>
						<![CDATA[ Creating a business case for CRM solutions is one part art and one part science. We&apos;ve developed our CRM toolkit to help you navigate both.]]>				
					</description>
					<author>
						<![CDATA[Mainstay Partners.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[A New Approach to IT Governance - IT Portfolio Management Positions the CIO as a Powerful  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94316?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=94316&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how the IT Governance process described in this informative whitepaper can transform the CIO&apos;s role and the role IT plays in the organization.]]>				
					</description>
					<author>
						<![CDATA[Primavera Systems Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SAP CRM Webcast -- Stronger Partnerships for Stronger Profits]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93599?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=93599&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this Webcast to learn how companies are using the SAP Customer Relationship Management (SAP CRM) application to build a partner channel network that reduces costs, boosts sales, and enhances processes up and down the value chain.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Mon, 14 Jan 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Forum Management for Complex Business Requirements]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91065?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=91065&amp;c=CORE</link>
					<description>
						<![CDATA[ The FORUM Management Series is program management software for organizations offering program services, including training and education, events, publications, and membership management. These highly specialized program services provide companies with completely integrated marketing, sales, operations, e-commerce, and accounting solutions.]]>				
					</description>
					<author>
						<![CDATA[Gurango Software Corporation]]>				
					</author>
					<pubDate>
						Tue, 02 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88671?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=88671&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Business Solutions–AX is a customizable, scalable &amp; global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing &amp; e-business, &amp; provides functionality in wholesale distribution &amp; business services environments.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Vis.align]]>				
					</author>
					<pubDate>
						Wed, 09 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86918?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=86918&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO and, finally, investigates the necessary components of an effective enterprise software training solution.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Accelerating Enterprise Application ROI - Five Factors That Determine The Success Or  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86921?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=86921&amp;c=CORE</link>
					<description>
						<![CDATA[ The discussion includes a close look at the five factors that determine the success or failure of enterprise application implementations &amp; upgrades. It also examines the complete life cycle of an enterprise application project: design &amp; requirements; implementation, quality assurance &amp; testing; pre-go live pilot; go-live; &amp; support &amp; upgrades.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[OnDemand Professional - Documentation, Training, and Support for Rollouts]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86922?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=86922&amp;c=CORE</link>
					<description>
						<![CDATA[ OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Thu, 08 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85731?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=85731&amp;c=CORE</link>
					<description>
						<![CDATA[ This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Wed, 01 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[RealDialog - Knowledge Management, Web Self-Service and Search Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84215?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=84215&amp;c=CORE</link>
					<description>
						<![CDATA[ RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point.  It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Mon, 30 Oct 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/82409?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=82409&amp;c=CORE</link>
					<description>
						<![CDATA[ Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses.  You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow.  With our full range of applications, you have the ability to streamline your entire enterprise.]]>				
					</description>
					<author>
						<![CDATA[Sage Software Inc.]]>				
					</author>
					<pubDate>
						Tue, 16 May 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Control the Customer Experience - Improve Marketing, Sales, and Service Processes with  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/59844?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=59844&amp;c=CORE</link>
					<description>
						<![CDATA[ In today&apos;s extremely competitive Internet economy it is more important than ever for companies to fully embrace new technology to optimize their business processes. Find out how TechExcel&apos;s CRM incorporates The Active Customer model for the three core business groups - employees, customers, and partners.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 May 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ePowerCenter - Customer Relationship Management and Interaction Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72594?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=72594&amp;c=CORE</link>
					<description>
						<![CDATA[ ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers.  It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Fri, 04 Feb 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Bpt Partners CRM Certification/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[DevTest - Comprehensive Test Coverage Management for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/71228?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=71228&amp;c=CORE</link>
					<description>
						<![CDATA[ DevTest manages the entire software test lifecycle. Gain total control from planning and team management to analyzing results. Create &amp; manage release &amp; test cycles, plan &amp; assign tasks to testing teams, execute coverage, &amp; submit product defects; all from a single application.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Tue, 07 Dec 2004 00:00:00 EST				
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					<title>
					<![CDATA[Prosperity Learning Management System (LMS)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/60088?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=60088&amp;c=CORE</link>
					<description>
						<![CDATA[ Prosperity Learning Management System delivers, tracks, coordinates, and manages all training, education, and certification. Our month to month subscription makes a Learning Management System affordable for any organization. Prosperity can be delivered as a hosted or in house solution.]]>				
					</description>
					<author>
						<![CDATA[Ziiva]]>				
					</author>
					<pubDate>
						Thu, 16 Oct 2003 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Astea Alliance - Service Lifecycle Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25292?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=25292&amp;c=CORE</link>
					<description>
						<![CDATA[ Astea Alliance -supports the complete service lifecycle, and enables you to manage staff 
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions &amp; gives you a wealth of decision support tools to continuously refine the quality of your service process.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Fri, 25 Oct 2002 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25251?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=25251&amp;c=CORE</link>
					<description>
						<![CDATA[ TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform.  TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Wed, 03 Jul 2002 00:00:00 EDT				
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					<title>
					<![CDATA[TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25250?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=25250&amp;c=CORE</link>
					<description>
						<![CDATA[ CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Wed, 03 Jul 2002 00:00:00 EDT				
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					<title>
					<![CDATA[DevTrack 6.2 – Enterprise Project and Defect Tracking Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/19918?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Bpt Partners CRM Certification&amp;n=19918&amp;c=CORE</link>
					<description>
						<![CDATA[ DevTrack comprehensively tracks and manages all product defects, change requests, and all other development issues. DevTrack facilitates teamwork between different users, teams, and even customers. DevTrack also provides powerful workflow and process automation, robust searching and reporting, and comprehensive point-and-click customization.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Fri, 06 Jul 2001 00:00:00 EDT				
					</pubDate>
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