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	KnowledgeStorm
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	en-us			
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					<![CDATA[Application Delivery Controller Performance Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99769?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=99769&amp;c=CORE</link>
					<description>
						<![CDATA[ This report documents the performance of the top Application Delivery Controllers offered by F5 Networks, Cisco Systems, and Citrix Netscaler. Through the development and implementation of robust and reproducible testing methods, F5 demonst...]]>				
					</description>
					<author>
						<![CDATA[F5 Networks.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Agile Software Lifecycle Management on Demand]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99055?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=99055&amp;c=CORE</link>
					<description>
						<![CDATA[ From an Agile pilot project to enterprise-wide deployment, Rally&apos;s Agile lifecycle management helps thousands of software professionals respond faster to changing customer need by shortening their development cycles. Find out more in this paper.]]>				
					</description>
					<author>
						<![CDATA[Rally Software Development Corp.]]>				
					</author>
					<pubDate>
						Thu, 14 Aug 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Quest MessageStats™]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95669?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=95669&amp;c=CORE</link>
					<description>
						<![CDATA[ Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.]]>				
					</description>
					<author>
						<![CDATA[Quest Software, Inc]]>				
					</author>
					<pubDate>
						Tue, 12 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99286?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=99286&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains how organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile reusable business services that are intended to help them respond to rapid changes and business opportunities.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Extraprise CRM Support Survey Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98908?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=98908&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Customer Satisfaction with Email Archiving Systems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98808?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=98808&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings.]]>				
					</description>
					<author>
						<![CDATA[Sunbelt Software.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Technology Strategies for Integrated Business Planning Benchmark Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98794?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=98794&amp;c=CORE</link>
					<description>
						<![CDATA[ Aberdeen research finds that the top 5 pressures for improving S&amp;OP processes are rising customer order fill rate expectations, better return on net assets, shrinking profit margins, customer retention pressures and extended lead-times.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<![CDATA[Using Technologies to Increase Perfect Order Metrics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98954?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=98954&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies are continually finding new ways to get the right goods to the right customers on time. This white paper explains how each aspect of perfect order performance can be improved through enhancements to data collection processes and technologies.]]>				
					</description>
					<author>
						<![CDATA[Intermec]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Bridging the Gap in CRM Application Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98907?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=98907&amp;c=CORE</link>
					<description>
						<![CDATA[ The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How Do You Score? Silverpop &apos; s Benchmark Study of B2B Lead Management Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99331?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=99331&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this webinar and learn how to grab a peek at your competitors marketing results. 
It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices.]]>				
					</description>
					<author>
						<![CDATA[Vtrenz, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Global ALM Podcast]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99592?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=99592&amp;c=CORE</link>
					<description>
						<![CDATA[ Application Lifecycle Management (ALM) coordinates people, process and tools in an iterative cycle of inter-related activities, including definition, design, development, testing, deployment and management.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Visibility and Control to Monitor and Measure Project Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98294?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=98294&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Dashboard™, a decision-making dashboard for project management, gives project managers quick insight into project risk, status, and trends by automating the collection, analysis, and reporting of measurement data from Telelogic Change™ and Telelogic DOORS®.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Sat, 12 Jul 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Change and Configuration Management for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98278?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=98278&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Synergy™ is the award-winning tool suite for task-based Change Management and Configuration Management. Synergy provides lifecycle control for your company&apos;s digital assets, enabling you to assess and authorize change requests, from both internal and external sources, using a change control workflow customized to your needs.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Software Quality Assessment Solution for the Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98288?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=98288&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Logiscope™ is a software quality assurance (QA) tool that helps increase test coverage by automating code reviews and the identification and detection of error-prone modules for quality assurance and software testing. Customizable software testing features help you identify bugs early in the software development process.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Outsourcing Systems Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98218?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=98218&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper is based on an OnForce/TechTarget webcast entitled “Outsourcing Systems Management.” The demand for outsourcing is discussed from the perspective of a business but not from a technology perspective.]]>				
					</description>
					<author>
						<![CDATA[OnForce, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Are you ready for outsourced systems management?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98116?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=98116&amp;c=CORE</link>
					<description>
						<![CDATA[ In a Webcast presentation, Noel, Ptak &amp; Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.]]>				
					</description>
					<author>
						<![CDATA[OnForce, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Making the most of OSS and service provider CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96970?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=96970&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Run Away to Join the New Circus - Sales 2.0 Whitepaper Part 1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97352?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=97352&amp;c=CORE</link>
					<description>
						<![CDATA[ In this first of a two-part white paper, we present an overview of the state of sales today, supported by metrics from our 2007 Sales Performance Optimization survey.]]>				
					</description>
					<author>
						<![CDATA[Landslide Technologies, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The ROI of Data Governance: A Revenue Generation Perspective]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97331?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=97331&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Best Practices for Pipeline Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97410?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=97410&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will discuss some common factors that impact a company’s ability to effectively manage the pipeline and focus on the process and organizational best practices that can help companies overcome their challenges.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Optimizing Web-to-Mainframe Performance of Critical Business Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97640?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=97640&amp;c=CORE</link>
					<description>
						<![CDATA[ Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Developing reliable metrics for comparison of energy-efficiency performance is the first  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98558?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=98558&amp;c=CORE</link>
					<description>
						<![CDATA[ For improving energy efficiency in the data center is the development of reliable metrics for comparison of energy-efficiency performance.]]>				
					</description>
					<author>
						<![CDATA[Intel Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Sales Order Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96781?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=96781&amp;c=CORE</link>
					<description>
						<![CDATA[ Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Aldon Community Manager - Requirements Management &amp; Incident]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96082?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=96082&amp;c=CORE</link>
					<description>
						<![CDATA[ Aldon Community Manager is a Web-based requirements and incident management solution. Aldon Community Manager monitors change requests, manages approvals, associates requirements and projects, and provides workflow templates and essential infrastructure.]]>				
					</description>
					<author>
						<![CDATA[Aldon.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Information Quality Protection and Assessment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96085?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=96085&amp;c=CORE</link>
					<description>
						<![CDATA[ A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.]]>				
					</description>
					<author>
						<![CDATA[Datanomic.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95928?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=95928&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Application Delivery Controller: Performance Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95696?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=95696&amp;c=CORE</link>
					<description>
						<![CDATA[ This report documents the performance of the top Application Delivery Controllers offered by F5 Networks, Cisco Systems, and Citrix Netscaler. Through the development and implementation of robust and reproducible testing methods, F5 demonstrates a significant performance advantage over the competition in a comprehensive set of tests.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sales and Operations Planning: The Key to Continuous Demand Satisfaction]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95279?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=95279&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how leading companies are designing their sales and operations planning (S&amp;OP) processes to continuously monitor and meet customer demand.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Keep Your Web Customers Coming Back: Three Improvements to Enhance Your Customer &apos; s Experience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93938?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=93938&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this whitepaper to learn how to ensure a positive Web experience for your customers. Discover three steps you can take right now to enhance your customer&apos;s experience.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 22 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cameleon Commerce Suite - E-commerce and Configurator Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93871?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=93871&amp;c=CORE</link>
					<description>
						<![CDATA[ Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog &amp; guided selling, product information management, product configuration, pricing &amp; promotions, quote &amp; proposal generation, &amp; order management.]]>				
					</description>
					<author>
						<![CDATA[Access  Commerce]]>				
					</author>
					<pubDate>
						Wed, 20 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Selecting an Industry-Standard Metric for Data Center Efficiency]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93798?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=93798&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper discusses the standards for measurement of data center efficiency. It explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective.]]>				
					</description>
					<author>
						<![CDATA[APC]]>				
					</author>
					<pubDate>
						Tue, 19 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM TOOLKIT]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93478?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=93478&amp;c=CORE</link>
					<description>
						<![CDATA[ Creating a business case for CRM solutions is one part art and one part science. We&apos;ve developed our CRM toolkit to help you navigate both.]]>				
					</description>
					<author>
						<![CDATA[Mainstay Partners.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[5 Best Practices for Telling Great Stories with Data and Why It Will Make You a Better Analyst]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93855?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=93855&amp;c=CORE</link>
					<description>
						<![CDATA[ Data doesn&apos;t have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Aberdeen Group Reports on Workforce Analytics - Business Intelligence Meets Human  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92749?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=92749&amp;c=CORE</link>
					<description>
						<![CDATA[ Adopting a sophisticated workforce performance measure allows human capital practitioners to more accurately target needed solutions and play a more strategic role in overall business development. This report is a roadmap for the Human Capital Management community that desires to achieve those goals through the Best-in-Class workforce analytics.]]>				
					</description>
					<author>
						<![CDATA[Taleo]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Profitable Product Development for SME]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93438?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=93438&amp;c=CORE</link>
					<description>
						<![CDATA[ This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers.]]>				
					</description>
					<author>
						<![CDATA[PTC]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Zero to Five: A Stepwise Progression for MDM and Data Governance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92518?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=92518&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast will describe the evolution of Master Data Management (MDM). Explore the various levels of MDM functionality, how they build on one another, and how MDM maturity accelerates data governance maturity.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Dec 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Devshop Project Management for Software Development Teams]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91415?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=91415&amp;c=CORE</link>
					<description>
						<![CDATA[ Devshop has been designed from the ground up just for software projects. It helps insulate your schedule from the most common risks found in software projects. Devshop helps you continually quantify and articulate the accuracy of the schedule. Equally as important, Devshop tells when you shouldn&apos;t be confident about your project plan, and why.]]>				
					</description>
					<author>
						<![CDATA[Devshop, Inc.]]>				
					</author>
					<pubDate>
						Thu, 11 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Forum Management for Complex Business Requirements]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91065?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=91065&amp;c=CORE</link>
					<description>
						<![CDATA[ The FORUM Management Series is program management software for organizations offering program services, including training and education, events, publications, and membership management. These highly specialized program services provide companies with completely integrated marketing, sales, operations, e-commerce, and accounting solutions.]]>				
					</description>
					<author>
						<![CDATA[Gurango Software Corporation]]>				
					</author>
					<pubDate>
						Tue, 02 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Mitigating Risk in Offshore Software Development]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91170?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=91170&amp;c=CORE</link>
					<description>
						<![CDATA[ In the last ten years, the world has seen an exponential rise in offshore development. While larger businesses have embraced offshoring in a big way, smaller businesses still shy away from it. They associate several risks with the process. This paper discusses real and perceived risks in the offshoring process along with ways to minimize them.]]>				
					</description>
					<author>
						<![CDATA[Trigent Software]]>				
					</author>
					<pubDate>
						Mon, 01 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Application Delivery Controller Performance Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91051?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=91051&amp;c=CORE</link>
					<description>
						<![CDATA[ The market for Application Delivery Controllers is very competitive, with nearly every vendor claiming a performance advantage in one scenario or another. Unfortunately, the claims from each vendor rest on differing definitions of performance criteria. This document details the results of comprehensive performance testing of F5, Cisco, and Citrix.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88610?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=88610&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in Lead Development]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/74112?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=74112&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Wed, 11 May 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[2005 Service and Support Metrics Survey]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/74058?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=74058&amp;c=CORE</link>
					<description>
						<![CDATA[ Support is undergoing a quiet revolution. During the recent technology downturn, it was service and support revenue that sustained many companies. This report presents top level benchmarks of the key metrics used in determining support success.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Tue, 01 Mar 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Development Metrics/ds,CORE/oe,utf8/rss.xml">
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					<![CDATA[Hosted CRM vs. In-House: Which Direction Should Your Company Take?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/71991?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=71991&amp;c=CORE</link>
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						<![CDATA[ One of the most animated arguments over the last couple of years has centered on whether to deploy CRM technologies in-house or &quot;rent&quot; them, outsourcing their implementation to an application service provider. Whatever options customers choose, CRM deployments are moving beyond the less-than-stellar early years to deliver some real, provable ROI.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
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					<pubDate>
						Sat, 01 Jan 2005 00:00:00 EST				
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					<![CDATA[DevTest - Comprehensive Test Coverage Management for Enterprises]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/71228?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=71228&amp;c=CORE</link>
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						<![CDATA[ DevTest manages the entire software test lifecycle. Gain total control from planning and team management to analyzing results. Create &amp; manage release &amp; test cycles, plan &amp; assign tasks to testing teams, execute coverage, &amp; submit product defects; all from a single application.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
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					<pubDate>
						Tue, 07 Dec 2004 00:00:00 EST				
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					<![CDATA[Lead Generation and Management: Online Strategies and Best Practices]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/66002?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=66002&amp;c=CORE</link>
					<description>
						<![CDATA[ Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you&apos;re like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you&apos;re looking for.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
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					<pubDate>
						Tue, 15 Jun 2004 00:00:00 EDT				
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					<![CDATA[Justifying Your Technology Investments Through ROI]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/64797?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=64797&amp;c=CORE</link>
					<description>
						<![CDATA[ As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
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					<pubDate>
						Tue, 27 Apr 2004 00:00:00 EDT				
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					<title>
					<![CDATA[TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/25250?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Development Metrics&amp;n=25250&amp;c=CORE</link>
					<description>
						<![CDATA[ CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Wed, 03 Jul 2002 00:00:00 EDT				
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