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	CRM Key Performance Indicators  - KnowledgeStorm
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	KnowledgeStorm
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					<title>
					<![CDATA[ACTUATE PERFORMANCESOFT SUITE]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94373?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=94373&amp;c=CORE</link>
					<description>
						<![CDATA[ Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.]]>				
					</description>
					<author>
						<![CDATA[Actuate Corporation.]]>				
					</author>
					<pubDate>
						Tue, 02 Sep 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Do More with Less: The Five Strategies used by Successful SMB Manufacturers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99762?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=99762&amp;c=CORE</link>
					<description>
						<![CDATA[ Most entrepreneurial or start-up manufacturers seek to grow within their means, avoiding the temptation of leveraging venture funding at the risk of losing control of their business.]]>				
					</description>
					<author>
						<![CDATA[Infor.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Quest MessageStats™]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95669?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=95669&amp;c=CORE</link>
					<description>
						<![CDATA[ Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.]]>				
					</description>
					<author>
						<![CDATA[Quest Software, Inc]]>				
					</author>
					<pubDate>
						Tue, 12 Aug 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Achieving Management Excellence: The Next Boardroom Discussion]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98758?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=98758&amp;c=CORE</link>
					<description>
						<![CDATA[ View this videocast and gain exclusive insight into the launch of a major new release of Oracle&apos;s Enterprise Performance Management System (EPM).]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Strategies for Supporting Next-generation Networks: Proactive, Predictive &amp; Preventive]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98889?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=98889&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper dimensions the two-stage evolution from today’s prevalent product level support model to network-level support and ultimately to service-level support.]]>				
					</description>
					<author>
						<![CDATA[Alcatel Lucent]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[BI Reporting: Improving decision-making abilities for midsize organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99203?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=99203&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how business intelligence is helping US Lumber Group manage rapid growth.]]>				
					</description>
					<author>
						<![CDATA[Cognos Incorporated]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Visibility and Control to Monitor and Measure Project Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98294?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=98294&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Dashboard™, a decision-making dashboard for project management, gives project managers quick insight into project risk, status, and trends by automating the collection, analysis, and reporting of measurement data from Telelogic Change™ and Telelogic DOORS®.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Sat, 12 Jul 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Increase First Contact Resolution: The Key to Superior Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98146?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=98146&amp;c=CORE</link>
					<description>
						<![CDATA[ John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online-GotoAssist]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Calculating Utilization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97655?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=97655&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper reviews existing TPSA benchmark data regarding utilization targets and services mix.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online-GotoAssist]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Noetix: Getting Analytics to Business Users in an Oracle Applications Environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97944?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=97944&amp;c=CORE</link>
					<description>
						<![CDATA[ This IDC Vendor Profile highlights the solution offerings and market strategy of Noetix, a business intelligence software vendor.]]>				
					</description>
					<author>
						<![CDATA[Noetix Corp.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Marcus &amp; Millichap Sharpens Reporting with Business Objects Edge]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97062?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=97062&amp;c=CORE</link>
					<description>
						<![CDATA[ Marcus &amp; Millichap needed to provide its agents and their clients with timely and accurate data on market trends. In this case study learn how Business Objects Edge Premium was their solution.]]>				
					</description>
					<author>
						<![CDATA[Business Objects]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[There Is No Execution without Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97596?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=97596&amp;c=CORE</link>
					<description>
						<![CDATA[ This benchmark is a roadmap for reducing overall manufacturing costs through the utilization of manufacturing technologies.]]>				
					</description>
					<author>
						<![CDATA[Apriso Corporation]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Accelerating ERP Visibility down to the Plant Floor]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97601?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=97601&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise Resource Planning (ERP) systems have been implemented to best leverage distributed operations, providing a view of the business through financial and other senior management reporting.]]>				
					</description>
					<author>
						<![CDATA[Apriso Corporation]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[7 Leading Applications of Business Intelligence Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97516?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=97516&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices.]]>				
					</description>
					<author>
						<![CDATA[MicroStrategy]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[BAM: Smart Decisions with Real-Time Visibility]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97329?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=97329&amp;c=CORE</link>
					<description>
						<![CDATA[ This Webcast discusses how Business Activity Monitoring (BAM) can be used to enhance visibility and insight into core business processes to improve overall business operations.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Empowering Store Managers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97959?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=97959&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses about the tool that enables the convergence of the results from various systems across the value chain and provides a simplistic but holistic view that will empower the Store Managers in proactive decision making.]]>				
					</description>
					<author>
						<![CDATA[WiPro]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Inventory, Warehouse and Supply Chain Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96413?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=96413&amp;c=CORE</link>
					<description>
						<![CDATA[ Inventory, warehouse and supply chain management is as much an art as it is a science. Slingshot’s web based applications provide you with the tools that enable you to take your craft further than ever before.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Advanced Financial Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96407?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=96407&amp;c=CORE</link>
					<description>
						<![CDATA[ Know your exact cash position. Report quickly and with confidence to your management and regulators. Speed processing and lower administrative overheads with Slingshot&apos;s Advanced Financial Management modules.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Purchasing, Procurement and Requisition Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96411?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=96411&amp;c=CORE</link>
					<description>
						<![CDATA[ Using familiar internet purchasing conventions, empower your procurement team to buy capital, service and hard goods within a secure, auditable and workflow controlled environment.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Sales Order Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Creating the Perfect Plant: Aerospace and Defense]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96889?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=96889&amp;c=CORE</link>
					<description>
						<![CDATA[ If you are an Aerospace and Defense industry executive involved in plant or corporate performance, and you want to align and improve key performance indicators across manufacturing processes to reduce costs, you won&apos;t want to miss this...]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Metastorm BPM® Integration with Microsoft SharePoint Webcast]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96741?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=96741&amp;c=CORE</link>
					<description>
						<![CDATA[ During this webinar you will see how sets of portal pages can be designed for different groups of users so that each group has an interface appropriate to their role.]]>				
					</description>
					<author>
						<![CDATA[Metastorm]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Customer Information Quality Protection and Assessment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96085?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=96085&amp;c=CORE</link>
					<description>
						<![CDATA[ A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.]]>				
					</description>
					<author>
						<![CDATA[Datanomic.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[dn:Director Data Quality and Customer Data Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96088?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=96088&amp;c=CORE</link>
					<description>
						<![CDATA[ dn:Director is designed to be easy to integrate, to provide a fast return on investment, and to enable the ongoing success of all types of data-centric projects and implementations.]]>				
					</description>
					<author>
						<![CDATA[Datanomic.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Datanomic Master Data Management: CDI, PIM and Supply Chain Data]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96089?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=96089&amp;c=CORE</link>
					<description>
						<![CDATA[ Master Data Management (MDM) is the critical process of sharing data elements across a variety of IT systems.]]>				
					</description>
					<author>
						<![CDATA[Datanomic.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[9 Indicators It &apos; s Time to Replace Your Commission System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96400?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=96400&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn about a commission and compensation system that will drive ROI by supporting unlimited payment schedules and providing comprehensive reporting of all results delivered over the Web.]]>				
					</description>
					<author>
						<![CDATA[AcTEK]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Why Business Rules: A Case for Business Consumers of Information Technology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95845?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=95845&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups to find common ground.]]>				
					</description>
					<author>
						<![CDATA[ILOG Inc]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Akamai Electronic Software Delivery Best Practices: Improving Download Completion Rates to  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95847?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=95847&amp;c=CORE</link>
					<description>
						<![CDATA[ The Akamai Electronic Software Delivery solution enables software vendors to drastically improve their download completion rates by offering superior user download experience through increased speed, reliability, visibility and control.]]>				
					</description>
					<author>
						<![CDATA[Akamai Technologies.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Infrastructure Performance Management Empowers You and Your Company]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96164?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=96164&amp;c=CORE</link>
					<description>
						<![CDATA[ This report introduces IPM, offers tips for successful IPM implementation, and explores how IPM can benefit your enterprise as well as your career.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Alignment-Focused Organization: Bridging the Gap between Strategy and Execution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95277?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=95277&amp;c=CORE</link>
					<description>
						<![CDATA[ Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ERP for Service Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=95262&amp;c=CORE</link>
					<description>
						<![CDATA[ Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations.  It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The EMA All-Stars in Enterprise Systems Management for 2008]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94398?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=94398&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise Management Associates (EMA), a leading analyst and consulting firm dedicated to the IT management market, reports on what it considers to be the best available software solutions in 18 specific enterprise systems management areas, in order to form a &quot;Systems Management All-Star&quot; team.  Learn who EMA selected as the &quot;best of the best&quot;.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Role of ERP in Globalization: A low-cost Approach to Reaching New Markets]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94694?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=94694&amp;c=CORE</link>
					<description>
						<![CDATA[ Globalization is driven by the desire to exploit new markets and lower manufacturing costs, but it comes with many challenges. Learn how a standardized ERP implementation will help you streamline and automate business processes during globalization.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expert Executive Office]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94154?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=94154&amp;c=CORE</link>
					<description>
						<![CDATA[ Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.]]>				
					</description>
					<author>
						<![CDATA[Aderant]]>				
					</author>
					<pubDate>
						Wed, 27 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Got Traffic? Strategies to Survive Peak Demand in a Web 2.0 World]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93966?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=93966&amp;c=CORE</link>
					<description>
						<![CDATA[ This Webcast highlights the growing impact of Web 2.0 technology on performance and the end user experience. Gain insight into the top ten errors made during performance testing.]]>				
					</description>
					<author>
						<![CDATA[Keynote  Systems]]>				
					</author>
					<pubDate>
						Mon, 25 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Managing Today &apos; s Professional Service Organization - How to Improve Efficiency and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93885?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=93885&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IFS Applications - Supply Chain Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93539?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=93539&amp;c=CORE</link>
					<description>
						<![CDATA[ Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Tue, 12 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, &amp; ERP]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92538?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=92538&amp;c=CORE</link>
					<description>
						<![CDATA[ BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks]]>				
					</author>
					<pubDate>
						Fri, 08 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Instant Benchmark - Pathways to Improvement for Aerospace, Automotive and High-Tech  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94326?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=94326&amp;c=CORE</link>
					<description>
						<![CDATA[ This Instant Benchmark, sponsored by Visiprise, Inc., reviews Key performance measures and practices at facilities that participate in aerospace, automotive or high tech value chains.]]>				
					</description>
					<author>
						<![CDATA[Visiprise]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM TOOLKIT]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93478?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=93478&amp;c=CORE</link>
					<description>
						<![CDATA[ Creating a business case for CRM solutions is one part art and one part science. We&apos;ve developed our CRM toolkit to help you navigate both.]]>				
					</description>
					<author>
						<![CDATA[Mainstay Partners.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Astute Solutions and AberdeenGroup Benchmark Report: The Multi-Channel Call Center Agent -  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/89796?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=89796&amp;c=CORE</link>
					<description>
						<![CDATA[ The traditional call center supports four separate channels; web self-service, email, chat and voice. Aberdeen research shows that companies evaluating methods to reduce costs recognized the efficiencies of utilizing a single agent across all of the traditional channels.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Sun, 01 Jul 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88671?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=88671&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Business Solutions–AX is a customizable, scalable &amp; global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing &amp; e-business, &amp; provides functionality in wholesale distribution &amp; business services environments.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Vis.align]]>				
					</author>
					<pubDate>
						Wed, 09 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[OnePlan Production Scheduler: Update Schedules to Match Speed of Business]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84124?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=84124&amp;c=CORE</link>
					<description>
						<![CDATA[ OnePlan addresses the Finite Scheduling needs of demand driven process and consumer products manufacturers with a strong emphasis on ease of use, visibility &amp; collaborative planning. This application enables plant plans and schedules to be quickly updated to match the speed of the business.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Thu, 26 Apr 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Multi-Channel Call Center Agent - Reality or Myth? - an AberdeenGroup Report sponsored  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/89897?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=89897&amp;c=CORE</link>
					<description>
						<![CDATA[ Read how AberdeenGroup&apos;s research, which represents a strong cross-section of industry, clearly shows that Best-in-Class companies are moving to multiple channel agent support. To achieve this, companies should look at implementing the recommendations found in this white paper.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Key Performance Indicators/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
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					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
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					<![CDATA[Understanding Business Intelligence and Your Bottom Line]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/82424?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=82424&amp;c=CORE</link>
					<description>
						<![CDATA[ While many BI vendors want you to think that their pricey, industrial-strength solutions are absolutely necessary for the small and midsized business (SMB) sector, our research shows otherwise.  Since all SMBs can benefit from BI tools, this paper provides a way for them to determine what tools they really need to make bottom line improvements.]]>				
					</description>
					<author>
						<![CDATA[Sage Software Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
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					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86933?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=86933&amp;c=CORE</link>
					<description>
						<![CDATA[ Most CRM vendors claim their solution is customizable. Understanding what &quot;customizable&quot; really means, however, can make the difference between attaining your organization&apos;s goals and implementation disaster.  

CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Thu, 30 Nov 2006 00:00:00 EST				
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					<title>
					<![CDATA[A Solution for Manufacturing Excellence in the Global Marketplace]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84038?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=84038&amp;c=CORE</link>
					<description>
						<![CDATA[ The move to global manufacturing is now a stark reality for enterprises. Companies are shifting their supply chains and moving manufacturing plants to seize advantages in costs or to drive faster production. The problem is a disconnect between ERP and the various factory floors that are distributed across countries and continents.]]>				
					</description>
					<author>
						<![CDATA[Apriso® Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Aug 2006 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Astea Alliance Application Extensions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77214?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=77214&amp;c=CORE</link>
					<description>
						<![CDATA[ Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely &amp; accurate data about customer account or service orders; &amp; Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization &amp; customer retention.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Wed, 07 Sep 2005 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Key Performance Indicators&amp;n=2763&amp;c=CORE</link>
					<description>
						<![CDATA[ Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers.  If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Tue, 14 May 2002 00:00:00 EDT				
					</pubDate>
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