<?xml version="1.0" encoding="UTF-8" ?>
			<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"
						xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
			<channel>
			<title>
	CRM Software Operations  - KnowledgeStorm
			</title>
			<link>http://www.knowledgestorm.com</link>
			<description>
	KnowledgeStorm
			</description>
			<language>
	en-us			
			</language>
			<copyright>
	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
			</copyright>
	<generator><![CDATA[KnowledgeStorm proprietary,
serverName = 'rsssearch.knowledgestorm.com'
hostName = (appatl2)
classLoader.hashCode = (154207216)
]]></generator>		
			<lastBuildDate>
	Mon, 08 Sep 2008 00:00:00 EDT				
			</lastBuildDate>
			<ttl>
	60				
			</ttl>
	
			<item>					
					<title>
					<![CDATA[Cisco Unified CRM Connector 3.0.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99388?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=99388&amp;c=CORE</link>
					<description>
						<![CDATA[ The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Thu, 21 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[BPM Enabled by SOA: End to End Process Visibility with Business Activity Monitoring]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99285?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=99285&amp;c=CORE</link>
					<description>
						<![CDATA[ In this whitepaper learn how Business Process Management (BPM) enabled by Service orientated Architecture (SOA) is a discipline combining software capabilities and business expertise to accelerate process improvement and facilitate business innovation.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98791?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=98791&amp;c=CORE</link>
					<description>
						<![CDATA[ Your company’s ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Jumpstarting BI in the midmarket]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98722?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=98722&amp;c=CORE</link>
					<description>
						<![CDATA[ This Webcast will examine those tools and explore the myriad of BI options available to CIOs.]]>				
					</description>
					<author>
						<![CDATA[Cognos Incorporated]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Extraprise CRM Support Survey Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98908?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=98908&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Your Salespeople Will Love]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98728?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=98728&amp;c=CORE</link>
					<description>
						<![CDATA[ CRM can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Life after QuickBooks: Graduating from from QuickBooks to On-demand Financial Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98584?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=98584&amp;c=CORE</link>
					<description>
						<![CDATA[ New Software-as-a-Service (SaaS) solutions have begun to emerge. Many companies are migrating to Intacct on-demand financial management solutions because of its accelerated deployment, greater ease-of-use and added functionality.]]>				
					</description>
					<author>
						<![CDATA[Intacct]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CA IT Process Automation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98496?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=98496&amp;c=CORE</link>
					<description>
						<![CDATA[ IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company.]]>				
					</description>
					<author>
						<![CDATA[Computer Associates (CA)]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Datex Corporation &amp; Best Software MAS 500: MAS 500 Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98128?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=98128&amp;c=CORE</link>
					<description>
						<![CDATA[ The MAS 500 is a powerful solution for Enterprise Resource Planning.  If your company is experiencing increased transaction volume and disjointed business functions, implementing the MAS 500 can streamline efforts and help achieve customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[Datex Corporation.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Advent Portfolio Exchange Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98243?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=98243&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.]]>				
					</description>
					<author>
						<![CDATA[Advent Software,  Inc]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98424?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=98424&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT Briefing: Making the Most of OSS and Service Provider CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97802?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=97802&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieve Unlimited Growth and Acquisition Capabilities with IBM applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97972?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=97972&amp;c=CORE</link>
					<description>
						<![CDATA[ Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.]]>				
					</description>
					<author>
						<![CDATA[Xperia]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Making the most of OSS and service provider CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96970?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=96970&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98004?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=98004&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Commerzbank: Managing Credit Risk and Increasing Operational Efficiency]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97502?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=97502&amp;c=CORE</link>
					<description>
						<![CDATA[ For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Take Sales to the Next Level with Information OnDemand]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96876?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=96876&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities.]]>				
					</description>
					<author>
						<![CDATA[Business Objects]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[10 Reasons to Get Your Support Software as a Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96618?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=96618&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95818?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=95818&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses the seven best practices in contract management. It’s time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.]]>				
					</description>
					<author>
						<![CDATA[SpringCM]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Accelerating Enterprise Application ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95930?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=95930&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper identifies the most important capabilities of an effective enterprise application training platform.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ERP for Service Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=95262&amp;c=CORE</link>
					<description>
						<![CDATA[ Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations.  It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sales and Operations Planning: The Key to Continuous Demand Satisfaction]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95279?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=95279&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how leading companies are designing their sales and operations planning (S&amp;OP) processes to continuously monitor and meet customer demand.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices for a Successful Accelerated ERP Implementation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94943?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=94943&amp;c=CORE</link>
					<description>
						<![CDATA[ Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Retail Today: Understand. Anticipate. Inspire]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95280?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=95280&amp;c=CORE</link>
					<description>
						<![CDATA[ Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Key Considerations When Mobilizing Small or Medium Sized Business]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94668?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=94668&amp;c=CORE</link>
					<description>
						<![CDATA[ Download this white paper to learn about the key issues that small and medium-sized companies need to consider when evaluating a wireless solution, discover ways in which the BlackBerry solution can maximize business and ROI.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Serena Mariner On Demand 2008]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95350?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=95350&amp;c=CORE</link>
					<description>
						<![CDATA[ Serena Mariner is a highly functional on demand Project Portfolio Management Solution.  It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities.]]>				
					</description>
					<author>
						<![CDATA[SERENA Software, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ServicePower - Strengthening the Service Chain]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94219?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=94219&amp;c=CORE</link>
					<description>
						<![CDATA[ ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.]]>				
					</description>
					<author>
						<![CDATA[SERVICEPower.]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Winning Strategies for Customer Responsiveness - An Article from IQ Magazine]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94228?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=94228&amp;c=CORE</link>
					<description>
						<![CDATA[ A basic platform for successful customer responsiveness is an IP-based call center, also known as a customer contact center.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94082?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=94082&amp;c=CORE</link>
					<description>
						<![CDATA[ Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers.  It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 26 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Epicor Vantage for Discrete Manufacturers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93921?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=93921&amp;c=CORE</link>
					<description>
						<![CDATA[ Vantage works the way you think a powerful manufacturing software system should. We’ve designed Vantage to closely match the way you operate, which makes it easier to learn and use. Vantage’s interface, with its point-and-click simplicity, gives you straightforward operation.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Fri, 22 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Eight Strategies for First Rate Customer Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93920?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=93920&amp;c=CORE</link>
					<description>
						<![CDATA[ In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 22 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Delivering Customer Value: Innovative Approaches to Maintain Competitive Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93355?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=93355&amp;c=CORE</link>
					<description>
						<![CDATA[ Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Visual Grasp Accounting for Manufacturing &amp; Distribution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91429?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=91429&amp;c=CORE</link>
					<description>
						<![CDATA[ We take the time to be sure to qualify that our accounting products will solve your problems by working with you to develop a needs and features comparison list, training and conversion requirements and a guaranteed implementation plan.]]>				
					</description>
					<author>
						<![CDATA[Grasp Software Corporation]]>				
					</author>
					<pubDate>
						Fri, 12 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Forum Management for Complex Business Requirements]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91065?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=91065&amp;c=CORE</link>
					<description>
						<![CDATA[ The FORUM Management Series is program management software for organizations offering program services, including training and education, events, publications, and membership management. These highly specialized program services provide companies with completely integrated marketing, sales, operations, e-commerce, and accounting solutions.]]>				
					</description>
					<author>
						<![CDATA[Gurango Software Corporation]]>				
					</author>
					<pubDate>
						Tue, 02 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88671?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=88671&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Business Solutions–AX is a customizable, scalable &amp; global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing &amp; e-business, &amp; provides functionality in wholesale distribution &amp; business services environments.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Vis.align]]>				
					</author>
					<pubDate>
						Wed, 09 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86933?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=86933&amp;c=CORE</link>
					<description>
						<![CDATA[ Most CRM vendors claim their solution is customizable. Understanding what &quot;customizable&quot; really means, however, can make the difference between attaining your organization&apos;s goals and implementation disaster.  

CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Thu, 30 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Top 5 Ways to Identify Sales and Marketing Misalignment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85574?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=85574&amp;c=CORE</link>
					<description>
						<![CDATA[ As a manager faced with misaligned marketing and sales operations, what can you do? CRM-based dashboards and campaign management solutions can help bridge the gap and provide a more integrated view of sales and marketing activities. This paper explains some things you can do before major campaigns to ensure cohesion between sales and marketing.]]>				
					</description>
					<author>
						<![CDATA[The Content Factor]]>				
					</author>
					<pubDate>
						Fri, 10 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84548?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=84548&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 08 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85204?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=85204&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Emerging Media Series: How Blogs &amp; Real Simple Syndication (RSS) Impact B2B Technology  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85214?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=85214&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84803?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=84803&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Advent Portfolio Exchange Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/80841?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=80841&amp;c=CORE</link>
					<description>
						<![CDATA[ Advent Portfolio Exchange represents Advent&apos;s next generation in portfolio management technology.  Advent Portfolio Exchange is the first solution to combine the front office CRM functions of client servicing and marketing with the back office operations of portfolio accounting and reporting into a single platform. View the product demonstration.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 01 Jun 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/82409?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=82409&amp;c=CORE</link>
					<description>
						<![CDATA[ Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses.  You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow.  With our full range of applications, you have the ability to streamline your entire enterprise.]]>				
					</description>
					<author>
						<![CDATA[Sage Software Inc.]]>				
					</author>
					<pubDate>
						Tue, 16 May 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[TechExcel DevTrack / Perforce Integration -- Integrate Two Essential Development Tools]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77107?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=77107&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will give a brief overview of both DevTrack and Perforce followed by an in-depth description of how to integrate the two systems. While no prior software usage experience is necessary, it is assumed the reader has a basic understanding of what issue-tracking software and SCM tools are.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Apr 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leadership and Corporate Culture]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/70458?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=70458&amp;c=CORE</link>
					<description>
						<![CDATA[ A key function of support leadership is creating and maintaining a successful corporate culture - and the process is much more specific and practical than defining missions and visions. This white paper examines what drives the corporate cultures of successful support operations, and seven roles that leaders play in managing these cultures.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2004 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25251?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=25251&amp;c=CORE</link>
					<description>
						<![CDATA[ TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform.  TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Wed, 03 Jul 2002 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25250?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=25250&amp;c=CORE</link>
					<description>
						<![CDATA[ CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Wed, 03 Jul 2002 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=2763&amp;c=CORE</link>
					<description>
						<![CDATA[ Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers.  If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Tue, 14 May 2002 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[DevTrack 6.2 – Enterprise Project and Defect Tracking Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/19918?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Operations&amp;n=19918&amp;c=CORE</link>
					<description>
						<![CDATA[ DevTrack comprehensively tracks and manages all product defects, change requests, and all other development issues. DevTrack facilitates teamwork between different users, teams, and even customers. DevTrack also provides powerful workflow and process automation, robust searching and reporting, and comprehensive point-and-click customization.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Fri, 06 Jul 2001 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Operations/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
					
			</channel>
		</rss>
	