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	CRM Software Webcasts  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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					<title>
					<![CDATA[Enterprise Performance Management: The Next Generation of Performance Management and BI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98269?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=98269&amp;c=CORE</link>
					<description>
						<![CDATA[ Through a series of online presentations, industry experts will offer advice on how to standardize and automate management processes and integrate performance management and BI solutions to optimize enterprise-wide performance.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
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					<title>
					<![CDATA[How to develop a desktop virtualization strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98349?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=98349&amp;c=CORE</link>
					<description>
						<![CDATA[ In this entry in the series of SearchWinIT webcasts, independent industry expert Brian Madden will discuss how you can incorporate  various desktop virtualization components into your environment today.]]>				
					</description>
					<author>
						<![CDATA[NetApp]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98424?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=98424&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Software as a Service Dramatically Improves CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97042?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=97042&amp;c=CORE</link>
					<description>
						<![CDATA[ This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Taking On-Demand CRM Integration to the Next Level]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97041?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=97041&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore current CRM on-demand integration challenges facing businesses with mixed deployments and learn how you can guarantee sales effectiveness, business productivity, and reduce costs.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Impact TV]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97330?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=97330&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore an online portal that gives users access to Impact 2008, the industry’s largest SOA conference, and practical technical content regarding the SOA industry.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Commerzbank: Managing Credit Risk and Increasing Operational Efficiency]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97502?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=97502&amp;c=CORE</link>
					<description>
						<![CDATA[ For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98004?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=98004&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Salesforce.com™ CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96711?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=96711&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the Salesforce.com CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from…]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[SAP™ CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96712?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=96712&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the SAP CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The CRM Value Proposition]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96644?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=96644&amp;c=CORE</link>
					<description>
						<![CDATA[ Why should a company implement a CRM application when it already has contact management software? This paper examines the advantages of a CRM system over simple Contact management, and shows how CRM can contribute to a company’s profitability.]]>				
					</description>
					<author>
						<![CDATA[Touchtone  Corporation]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Lean MRO Processes for Aerospace and Defense Organisations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96887?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=96887&amp;c=CORE</link>
					<description>
						<![CDATA[ Join representatives of SAP and its partners in this series of three Webcasts focused on production; manufacturing; and maintenance, repair, and overhaul issues in the A&amp;D industry - as they relate to becoming a lean extended enter...]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Take Sales to the Next Level with Information OnDemand]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96876?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=96876&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities.]]>				
					</description>
					<author>
						<![CDATA[Business Objects]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[10 Reasons to Get Your Support Software as a Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96618?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=96618&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CS-ENTERPRISE--Complete Enterprise Configuration Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96119?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=96119&amp;c=CORE</link>
					<description>
						<![CDATA[ Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95928?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=95928&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Accelerating Enterprise Application ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95930?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=95930&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper identifies the most important capabilities of an effective enterprise application training platform.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[DebtXs: Empowering Consumers with Honorable Alternatives to Bancruptcy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96219?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=96219&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study, learn how one company easily integrated an e-signature service into its existing CRM system. Explore how to improve your customer conversion rate and reduce spending on paper-based processes.]]>				
					</description>
					<author>
						<![CDATA[DocuSign Inc]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Microsoft ERP and CRM Resource DVD]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94546?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=94546&amp;c=CORE</link>
					<description>
						<![CDATA[ Take advantage of this complimentary DVD offering in-depth information on Microsoft ERP (enterprise resource planning) and CRM (customer relationship management) solutions.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM for the Professional on the Go]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94688?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=94688&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to find out what your customers are looking for from you, what mobile CRM really is, and steps and consideration for deployment.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[To Get Promoted in Customer Support, Do These Five Things]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94592?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=94592&amp;c=CORE</link>
					<description>
						<![CDATA[ Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Key Considerations When Mobilizing Small or Medium Sized Business]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94668?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=94668&amp;c=CORE</link>
					<description>
						<![CDATA[ Download this white paper to learn about the key issues that small and medium-sized companies need to consider when evaluating a wireless solution, discover ways in which the BlackBerry solution can maximize business and ROI.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Serena Mariner On Demand 2008]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95350?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=95350&amp;c=CORE</link>
					<description>
						<![CDATA[ Serena Mariner is a highly functional on demand Project Portfolio Management Solution.  It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities.]]>				
					</description>
					<author>
						<![CDATA[SERENA Software, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Winning Strategies for Customer Responsiveness - An Article from IQ Magazine]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94228?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=94228&amp;c=CORE</link>
					<description>
						<![CDATA[ A basic platform for successful customer responsiveness is an IP-based call center, also known as a customer contact center.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Eight Strategies for First Rate Customer Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93920?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=93920&amp;c=CORE</link>
					<description>
						<![CDATA[ In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 22 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Now You Can Unleash the Power of Mobility]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94315?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=94315&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Ellen Daley, Vice President and Research Director of Forrester Research as she discusses trends in the mobility market and provides insights into how to avoid common pitfalls when deploying wireless solutions.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Data Center Evolution: Survival of the Fittest]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93163?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=93163&amp;c=CORE</link>
					<description>
						<![CDATA[ You&apos;ll hear from experts about key strategies for surviving some of the toughest data center challenges you face today. And you can experience all the interaction of the event and gather valuable information from the convenience of your desktop.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Introducing System Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93742?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=93742&amp;c=CORE</link>
					<description>
						<![CDATA[ This resource center gives complete access to white papers, webcasts, demos, case studies and audiocasts on System Center.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Delivering Customer Value: Innovative Approaches to Maintain Competitive Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93355?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=93355&amp;c=CORE</link>
					<description>
						<![CDATA[ Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM: The Essential Guide - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92211?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=92211&amp;c=CORE</link>
					<description>
						<![CDATA[ This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Tue, 11 Dec 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Visual Grasp Accounting for Manufacturing &amp; Distribution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91429?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=91429&amp;c=CORE</link>
					<description>
						<![CDATA[ We take the time to be sure to qualify that our accounting products will solve your problems by working with you to develop a needs and features comparison list, training and conversion requirements and a guaranteed implementation plan.]]>				
					</description>
					<author>
						<![CDATA[Grasp Software Corporation]]>				
					</author>
					<pubDate>
						Fri, 12 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Forum Management for Complex Business Requirements]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91065?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=91065&amp;c=CORE</link>
					<description>
						<![CDATA[ The FORUM Management Series is program management software for organizations offering program services, including training and education, events, publications, and membership management. These highly specialized program services provide companies with completely integrated marketing, sales, operations, e-commerce, and accounting solutions.]]>				
					</description>
					<author>
						<![CDATA[Gurango Software Corporation]]>				
					</author>
					<pubDate>
						Tue, 02 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Learn More About KnowledgeStorm]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/71180?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=71180&amp;c=CORE</link>
					<description>
						<![CDATA[ KnowledgeStorm is the Internet&apos;s top-ranked search resource for technology solutions and information. With our premier network, search expertise and performance tools and services, KnowledgeStorm provides technology vendors the most opportunities to reach buyers on the Internet and convert them into Web leads.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Jun 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Connecting Through Content, Issue Two]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77699?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=77699&amp;c=CORE</link>
					<description>
						<![CDATA[ Connecting Through Content, Issue Two examines how technology buyers search for content and how marketers deliver content to them. Content distribution channels, user search techniques, content registration behavior and other aspects of content distribution and syndication are evaluated.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Mon, 21 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88610?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=88610&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Research Note: A Closer Look at Satuit CRM: Vertical Expertise, Fixed-Price Implementations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86549?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=86549&amp;c=CORE</link>
					<description>
						<![CDATA[ Satuit’s CRM solution for financial services enables firms to reduce costs, improve sales and marketing productivity, manage large amounts of information, and maintain positive business relationships. Available both as an on-premise and hosted basis, Satuit differentiates itself by its deep vertical process knowledge and fixed-cost implementations.]]>				
					</description>
					<author>
						<![CDATA[Nucleus Research]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86933?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=86933&amp;c=CORE</link>
					<description>
						<![CDATA[ Most CRM vendors claim their solution is customizable. Understanding what &quot;customizable&quot; really means, however, can make the difference between attaining your organization&apos;s goals and implementation disaster.  

CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Thu, 30 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84548?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=84548&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 08 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85204?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=85204&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Emerging Media Series: How Blogs &amp; Real Simple Syndication (RSS) Impact B2B Technology  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85214?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=85214&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84803?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=84803&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84002?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=84002&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Invite your entire team to view this free Webcast and learn about business-to-business email and search engine marketing strategies.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Tue, 29 Aug 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Technology Marketing Benchmarks: 2006-2007 Data and Trends]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84366?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=84366&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Supplement this report with the webinar titled &quot;KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends&quot; and learn about B2B e-mail and search engine marketing strategies.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Tue, 29 Aug 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,CRM Software Webcasts/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Control the Customer Experience - Improve Marketing, Sales, and Service Processes with  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/59844?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=59844&amp;c=CORE</link>
					<description>
						<![CDATA[ In today&apos;s extremely competitive Internet economy it is more important than ever for companies to fully embrace new technology to optimize their business processes. Find out how TechExcel&apos;s CRM incorporates The Active Customer model for the three core business groups - employees, customers, and partners.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 May 2006 00:00:00 EDT				
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					<title>
					<![CDATA[TechExcel DevTrack / Perforce Integration -- Integrate Two Essential Development Tools]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77107?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=77107&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will give a brief overview of both DevTrack and Perforce followed by an in-depth description of how to integrate the two systems. While no prior software usage experience is necessary, it is assumed the reader has a basic understanding of what issue-tracking software and SCM tools are.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Apr 2006 00:00:00 EST				
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					<title>
					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[CRM from the Inside Out]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/69403?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=69403&amp;c=CORE</link>
					<description>
						<![CDATA[ Before you impress your customers with the capabilities in new CRM apps, you better convince your employees.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sun, 01 Aug 2004 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25250?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=25250&amp;c=CORE</link>
					<description>
						<![CDATA[ CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Wed, 03 Jul 2002 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=CRM Software Webcasts&amp;n=2763&amp;c=CORE</link>
					<description>
						<![CDATA[ Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers.  If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Tue, 14 May 2002 00:00:00 EDT				
					</pubDate>
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