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	Call Accounting White Paper  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<![CDATA[Understanding Alternative Compute Models]]>				
					</title>
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					<description>
						<![CDATA[ Thanks to recent advances in technology, IT has a range of centrally-managed
compute models from which to choose. This white paper describes the variety of compute models available, how each works, and the advantages and limitations of each model for key vectors such as security, manageability, and power consumption.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Wed, 25 Nov 2009 00:00:00 EST				
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					<![CDATA[Thriving in the Ecosystem: How Web Application Interdependencies are Transforming the  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141348?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5141348&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper, based on unique, primary research, will provide you with a window into these new Web ecosystem dynamics - what they are, what are the trends, who is impacted most, and what strategies are most likely to help to minimize business risk and optimize growth opportunities.]]>				
					</description>
					<author>
						<![CDATA[Webmetrics, a Neustar service]]>				
					</author>
					<pubDate>
						Wed, 25 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[9 Critical Steps in Designing Enterprise-Wide Feedback Systems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141336?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5141336&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper summarizes the benefits of the MarketTools CustomerSat Design Methodology, a proven approach to designing enterprise-wide feedback systems that MarketTools CustomerSat professionals have developed, refined, and perfected over nearly a decade.]]>				
					</description>
					<author>
						<![CDATA[MarketTools, Inc.]]>				
					</author>
					<pubDate>
						Tue, 24 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Measuring Return on Investment of Real-time Feedback Analytics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141339?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5141339&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper demonstrates how even under conservative assumptions, Real-time Feedback Analytics (RFA) have very high ROIs, both in absolute terms and relative to the many productivity and infrastructure investments.]]>				
					</description>
					<author>
						<![CDATA[MarketTools, Inc.]]>				
					</author>
					<pubDate>
						Tue, 24 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Video Whitepaper: Managing Risk and Uncertainty - An Executive &apos; s Guide to Integrated  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140645?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5140645&amp;c=CORE</link>
					<description>
						<![CDATA[ A time of unprecedented market volatility and competition calls for a new business strategy. View this video white paper to learn how integrated business planning can help your company align strategic, operational, and financial plans.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Webcast: Emerging Opportunities for Accounting Firms in a Changing Economy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140602?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5140602&amp;c=CORE</link>
					<description>
						<![CDATA[ The global economy has gone through a painful restructuring in the last year. The economic downturn has however presented many opportunities for firms to cut costs and enhance their productivity. In this webcast you&apos;ll learn how to leverage those opportunities using Blackberry&amp;reg; solutions for accounting firms.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Mon, 02 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[A Process-based Approach to Protecting Privileged Accounts &amp; Meeting Regulatory Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140266?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5140266&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper outlines a sound, process-based approach to protecting the critical privileged accounts found in most applications, databases, and infrastructure devices throughout the enterprise. This approach integrates features like automated password resets and management workflows, secure storage of credentials, and a sealed operating system.]]>				
					</description>
					<author>
						<![CDATA[BeyondTrust Corporation]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[A Practitioner’s Guide to More Efficient Network Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140996?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5140996&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Fri, 25 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Communications Skills for Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139215?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5139215&amp;c=CORE</link>
					<description>
						<![CDATA[ A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you&apos;ll learn from an experienced communications skills expert,  4 specific steps to help supercharge your customer relationships in an era of remote support.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Managing Risk and Uncertainty - An Executive &apos; s Guide to Integrated Business Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139156?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5139156&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how Integrated business planning can help your company align strategic, operational, and financial plans.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5139075&amp;c=CORE</link>
					<description>
						<![CDATA[ Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5139077&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Four Key Ingredients for Successful Mobile Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139175?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5139175&amp;c=CORE</link>
					<description>
						<![CDATA[ To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers.  In this white paper, we present four key ingredients for making this approach work.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139222?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5139222&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses the role of user profile management. SPs’ efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel applications-led service initiatives.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Integrating the Cisco &amp; #174; Unified Presence Server in Your Unified Communications Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138566?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5138566&amp;c=CORE</link>
					<description>
						<![CDATA[ Presence can be defined as the indication, based on user-provided information, on whether co&amp;#45;workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Thu, 27 Aug 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Automated Requisition Verification and Handling in SAP &amp; reg; ERP]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138361?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5138361&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper presents how to implement a simple automated requisition solution in a SAP ERP system, and what you need to know before doing so. Read this paper to learn the benefits of this solution that will compliment the invoice verification process.]]>				
					</description>
					<author>
						<![CDATA[ReadSoft]]>				
					</author>
					<pubDate>
						Thu, 20 Aug 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Capturing the Essence of Accounts Payable Automation for SAP &amp; reg;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138365?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5138365&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP&amp;reg; ERP environment and it&apos;s built in workflows.]]>				
					</description>
					<author>
						<![CDATA[ReadSoft]]>				
					</author>
					<pubDate>
						Thu, 20 Aug 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Automating Invoice Processing and Approval Workflows]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138319?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5138319&amp;c=CORE</link>
					<description>
						<![CDATA[ Document automation speeds up the accounts payable processes which can greatly add to a company&apos;s bottom line and result in better business processes and increased control. Read this white paper to learn how to automate the AP process and what kind of investments and benefits can be expected.]]>				
					</description>
					<author>
						<![CDATA[ReadSoft]]>				
					</author>
					<pubDate>
						Wed, 19 Aug 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Fundamentals of a Well-Built SAN]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138141?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5138141&amp;c=CORE</link>
					<description>
						<![CDATA[ The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Wed, 12 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Managing Windows Server 2008 R2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141227?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5141227&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft&amp;reg; Windows Server&amp;reg; 2008 R2 represents a significant milestone in Microsoft&apos;s ongoing efforts to help customers streamline the management of their unique IT infrastructures. Read this white paper to learn how to manage Windows Server 2008 R2.]]>				
					</description>
					<author>
						<![CDATA[Microsoft Corporation India Pvt Ltd]]>				
					</author>
					<pubDate>
						Sat, 01 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
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					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increase Your Returns Using Event-Based Marketing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137509?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5137509&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
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			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141102?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5141102&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Going Independent-- A Technology Survival Guide: How to Evaluate and Select the Right  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138126?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5138126&amp;c=CORE</link>
					<description>
						<![CDATA[ This guide is intended to help advisors who are considering going independent or who have already struck out on their own to better understand and navigate their technology options.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Designing Compelling Business Intelligence Business Cases for an SAP &amp; #174; Software  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136768?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5136768&amp;c=CORE</link>
					<description>
						<![CDATA[ A recent worldwide survey listed business intelligence (BI) as CIOs&amp;#39; number one priority for 2008, the third consecutive year BI topped the list. From a business user perspective, this translates into more interactive and pervasive BI, both creating a richer user experience and reaching every place where work is done.]]>				
					</description>
					<author>
						<![CDATA[SAP BusinessObjects]]>				
					</author>
					<pubDate>
						Fri, 19 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Online Dating: Keeping Your Members Safe from Online Scams and Predators]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136394?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5136394&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper will help you understand what new and innovative techniques can be used to protect the reputation of your business, keep your members in a safe and trusted environment, while keeping the fraudsters out. Device fingerprinting helps identify the bad guys so sites can eliminate their accounts from the network once and for all.]]>				
					</description>
					<author>
						<![CDATA[iovation, Inc.]]>				
					</author>
					<pubDate>
						Tue, 09 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Secure Internet Single Sign-On (SSO) 101]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136315?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5136315&amp;c=CORE</link>
					<description>
						<![CDATA[ Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.]]>				
					</description>
					<author>
						<![CDATA[Ping Identity Corporation]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[The Financial Close: Optimizing Performance and Driving Financial Excellence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136322?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5136322&amp;c=CORE</link>
					<description>
						<![CDATA[ The term &quot;financial close&quot; describes a corporation&amp;#39;s ability to complete its
accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Applying Knowledge Management to Project Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136939?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5136939&amp;c=CORE</link>
					<description>
						<![CDATA[ There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Windows 7 Review Guide]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135773?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5135773&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you&apos;ll need to focus on if you&apos;re thinking of moving to Windows 7, either from Vista or from XP.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 13 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Earned Value Lite: Making Earned Value Management Work for Every Project]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138006?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5138006&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Password Self-Service Version 4.1.1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134890?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5134890&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop Authority&amp;#174; Password Self-Service&amp;#153; provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieving lean success - A Holistic Approach]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134765?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5134765&amp;c=CORE</link>
					<description>
						<![CDATA[ Recently lean manufacturing has gone from an obscure and isolated practice to a mainstream, extensively publicized methodology that is well known throughout the manufacturing and supply chain industry.  However, this does not mean it is entirely understood as a business practice, nor does it mean that it has been implemented to any large extent.]]>				
					</description>
					<author>
						<![CDATA[Infor]]>				
					</author>
					<pubDate>
						Fri, 03 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Application Grid: Ideal Platform for IT Consolidation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139335?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5139335&amp;c=CORE</link>
					<description>
						<![CDATA[ Application grid brings the same type of efficiency, scalability, and quality of service to the application layer that database clusters brings to the database layer.  With an application grid you get greater efficiency, exceptional agility, and superior quality of service. Download this free white paper now.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135216?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5135216&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is intended to help support center managers self-assess their center&apos;s primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Thu, 05 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Deliver Application Integration Projects in Days]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133580?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5133580&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Mon, 23 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Top Ten Problems Network Technicians Encounter]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141121?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5141121&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses ten common problems encountered by network technicians today and their symptoms, causes, and resolutions.]]>				
					</description>
					<author>
						<![CDATA[Fluke Networks EMEA]]>				
					</author>
					<pubDate>
						Sun, 01 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134920?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5134920&amp;c=CORE</link>
					<description>
						<![CDATA[ This document examines the current state of Order Management Systems  (OMS) portfolio management capabilities, identifies major challenges and &quot;pain points&quot; that firms encounter, and outlines seven system attributes needed to overcome them.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 05 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieving Business Agility with Application Grid]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138877?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5138877&amp;c=CORE</link>
					<description>
						<![CDATA[ Application grid brings the same type of efficiency, scalability, and quality of service to the application layer. Discover how to get greater efficiency, exceptional agility, and superior quality of service with an application grid.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 19 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SharePoint Customization Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102258?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=102258&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional &amp;#34;out of the box&amp;#34; customization elements are available.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Dealing with Chaos: 4 Steps to Manufacturing Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99764?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=99764&amp;c=CORE</link>
					<description>
						<![CDATA[ Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you&apos;ll learn 4 steps toward developing chaos-tolerant business processes.]]>				
					</description>
					<author>
						<![CDATA[Infor]]>				
					</author>
					<pubDate>
						Thu, 04 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Optimizing Agile for Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139393?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5139393&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will outline the major organizational, cultural, and project considerations that are critical to a successful Agile adoption.]]>				
					</description>
					<author>
						<![CDATA[Construx Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
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					<![CDATA[SEC Exam Survival Guide: Prepare in 12 Steps]]>				
					</title>
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					<description>
						<![CDATA[ This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Managing the Transition to International Financial Reporting Standards]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139160?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5139160&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper identifies the many challenges companies face when implementing International Financial Reporting Standards (IFRS) in corporate reporting and explores tightly integrated solutions that together centrally manage data and metadata on a unified platform--the first step in implementing a complete performance management solution.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=94401&amp;c=CORE</link>
					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
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					<![CDATA[Integrating Microsoft Office SharePoint Server 2007 and SAP]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141322?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5141322&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the innovations in Microsoft&amp;reg; Office SharePoint&amp;reg; Server 2007 that make interoperability with SAP easier than ever.]]>				
					</description>
					<author>
						<![CDATA[Microsoft Corporation India Pvt Ltd]]>				
					</author>
					<pubDate>
						Sat, 01 Dec 2007 00:00:00 EST				
					</pubDate>
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					<![CDATA[Empowerment as a Growth Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies are using technology and other tools to help employees deliver an organization&apos;s best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[How CIOs can drive growth, business flexibility and innovation in a flex-pon-sive* company]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139881?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=5139881&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is a study on the business value of service-oriented  architecture (SOA). What they found was that those companies moving to what we would call the flex-pon-sive* world were seeing the results in flexibility from SOA.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/78307?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Accounting White Paper&amp;n=78307&amp;c=CORE</link>
					<description>
						<![CDATA[ The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Oct 2005 00:00:00 EDT				
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