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Thu, 26 Nov 2009 00:00:00 EST 60 <![CDATA[Driving Effective Software Quality to Address Application Complexity]]> http://www.knowledgestorm.com/search/index/sol_summary/5140553?pos=37&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5140553&c=CORE Wed, 02 Dec 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Software Reliability: Building Security In]]> http://www.knowledgestorm.com/search/index/sol_summary/5141137?pos=50&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5141137&c=CORE Thu, 19 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=23&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5140499&c=CORE Thu, 29 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Video Whitepaper: Rapid Bottleneck Identification: A Better Way to do Load Testing]]> http://www.knowledgestorm.com/search/index/sol_summary/5140429?pos=33&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5140429&c=CORE Wed, 28 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Solutions for Small to Medium Data Centers]]> http://www.knowledgestorm.com/search/index/sol_summary/5140331?pos=34&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5140331&c=CORE Fri, 23 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Clusters vs. Grids for Windows High Availability]]> http://www.knowledgestorm.com/search/index/sol_summary/5140047?pos=46&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5140047&c=CORE Fri, 09 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Enterprise, Back-Office Applications Propel our Business: An order management system, ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5139757?pos=17&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139757&c=CORE Thu, 01 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]> http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=4&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139509&c=CORE Fri, 18 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=25&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139224&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Communications Skills for Remote Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5139215?pos=22&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139215&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5139223?pos=19&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139223&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Giving Nurses More Time to Care]]> http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=10&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139225&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Controlling the Cost of Audio Conferencing]]> http://www.knowledgestorm.com/search/index/sol_summary/5139011?pos=18&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139011&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Get More Value from Audio Conferencing]]> http://www.knowledgestorm.com/search/index/sol_summary/5139009?pos=14&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139009&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Audio Conferencing 2.0: Control Costs & Simplify Administration]]> http://www.knowledgestorm.com/search/index/sol_summary/5139015?pos=13&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139015&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]> http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=12&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139077&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]> http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=5&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139075&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]> http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=3&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139071&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[IT Quality Health Assessment Tool]]> http://www.knowledgestorm.com/search/index/sol_summary/5138927?pos=31&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5138927&c=CORE Wed, 09 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Remote Support Center Solution - < b > < i > 30 Day Free Trial! < /i > < /b >]]> http://www.knowledgestorm.com/search/index/sol_summary/5138863?pos=44&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5138863&c=CORE Tue, 08 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Software Quality is Not Just a Checkbox: Automate Java Software Quality and Security ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5138625?pos=49&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5138625&c=CORE Tue, 01 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Case Study: Unified Communications and Indiana University Medical Group]]> http://www.knowledgestorm.com/search/index/sol_summary/5138844?pos=43&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5138844&c=CORE Tue, 01 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Green IT Matters at Wipro LTD]]> http://www.knowledgestorm.com/search/index/sol_summary/5140285?pos=38&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5140285&c=CORE Tue, 01 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[SAP & #174; Support of the Healthecare Supply Chain & #39;s Ongoing Effort to Ensure ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5136305?pos=45&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5136305&c=CORE Tue, 02 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Rapid Bottleneck Identification - A Better Way to do Load Testing]]> http://www.knowledgestorm.com/search/index/sol_summary/5140076?pos=27&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5140076&c=CORE Mon, 01 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Expand Your Reach: Mastering Multi-Modal Survey Research]]> http://www.knowledgestorm.com/search/index/sol_summary/5135523?pos=9&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5135523&c=CORE Tue, 14 Apr 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Application Grid: Ideal Platform for IT Consolidation]]> http://www.knowledgestorm.com/search/index/sol_summary/5139335?pos=41&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139335&c=CORE Wed, 01 Apr 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]> http://www.knowledgestorm.com/search/index/sol_summary/5135216?pos=42&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5135216&c=CORE Thu, 05 Mar 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[eBook: Building A Center Of Excellence]]> http://www.knowledgestorm.com/search/index/sol_summary/5133461?pos=30&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5133461&c=CORE Wed, 18 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Automated testing ROI: fact or fiction? A customer ' s perspective: What real QA ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5133394?pos=29&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5133394&c=CORE Fri, 13 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Cisco IP Phone Features]]> http://www.knowledgestorm.com/search/index/sol_summary/5133219?pos=47&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5133219&c=CORE Tue, 10 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Making Quality a Deliverable in Eclipse & #45;Based Java Development]]> http://www.knowledgestorm.com/search/index/sol_summary/5133070?pos=36&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5133070&c=CORE Wed, 04 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Best Practices in the Call Center: A Customer Touch & #45;Point Methodology]]> http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=6&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5132112&c=CORE Mon, 26 Jan 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Cisco Unified Communications: Unifying Communications Infrastructure]]> http://www.knowledgestorm.com/search/index/sol_summary/102275?pos=21&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=102275&c=CORE Wed, 10 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Online Training Case Study]]> http://www.knowledgestorm.com/search/index/sol_summary/102178?pos=39&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=102178&c=CORE Mon, 08 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Increase Profits and Customer Satisfaction in the Communications Industry]]> http://www.knowledgestorm.com/search/index/sol_summary/5137368?pos=24&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5137368&c=CORE Fri, 05 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Addressing the challenges of implementing a customer-centric strategy]]> http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=11&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5137365&c=CORE Fri, 05 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Working Smart in IT Operations: The Case for Consolidated Operations]]> http://www.knowledgestorm.com/search/index/sol_summary/5136894?pos=35&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5136894&c=CORE Wed, 01 Oct 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Agile Development: A Manager & #39;s Roadmap for Success]]> http://www.knowledgestorm.com/search/index/sol_summary/100942?pos=48&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=100942&c=CORE Fri, 26 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability]]> http://www.knowledgestorm.com/search/index/sol_summary/100297?pos=15&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=100297&c=CORE Wed, 17 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=7&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5138486&c=CORE Fri, 25 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[North Shore Medical Center Provides Better Support with AMD Processor & #45;based Solutions]]> http://www.knowledgestorm.com/search/index/sol_summary/5139200?pos=32&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5139200&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Virtualization For Better, Faster, More Cost-Effective Quality Assurance]]> http://www.knowledgestorm.com/search/index/sol_summary/5140946?pos=20&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5140946&c=CORE Tue, 01 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]> http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=1&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=94401&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers & #63;]]> http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=2&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=93294&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Application Quality Lifecycle: Security, Functional and Performance Testing]]> http://www.knowledgestorm.com/search/index/sol_summary/94272?pos=28&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=94272&c=CORE Sat, 01 Dec 2007 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Empowerment as a Growth Strategy]]> http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=16&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=98731&c=CORE Sat, 01 Sep 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Improved Manageability and Availability Spur Move to Virtualize Desktops]]> http://www.knowledgestorm.com/search/index/sol_summary/94405?pos=40&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=94405&c=CORE Sun, 01 Jul 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[Strategic QA: Steps to Effective Software Quality Assurance]]> http://www.knowledgestorm.com/search/index/sol_summary/5136098?pos=26&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=5136098&c=CORE Sun, 01 Jul 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml <![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]> http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=8&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Center Qa&n=93607&c=CORE Sun, 01 Apr 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Center%20Qa/ds,CORE/oe,utf8/rss.xml