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Tue, 07 Oct 2008 00:00:00 EDT 60 <![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]> http://www.knowledgestorm.com/search/index/sol_summary/100523?pos=44&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=100523&c=CORE Mon, 01 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[The Green Data Center - A Symantec Green IT Guide for Government Agencies]]> http://www.knowledgestorm.com/search/index/sol_summary/99367?pos=33&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=99367&c=CORE Mon, 01 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center]]> http://www.knowledgestorm.com/search/index/sol_summary/99759?pos=28&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=99759&c=CORE Mon, 01 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Improve Customer Service, Call Metrics and Reduce Support Costs Using a Remote Technical ...]]> http://www.knowledgestorm.com/search/index/sol_summary/100524?pos=20&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=100524&c=CORE Mon, 01 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Integrating Unified Communications into Business Applications to Improve Customer Service]]> http://www.knowledgestorm.com/search/index/sol_summary/100429?pos=19&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=100429&c=CORE Mon, 01 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Security Implications of the Virtualized DataCenter]]> http://www.knowledgestorm.com/search/index/sol_summary/99817?pos=18&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=99817&c=CORE Mon, 01 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[eCity Receivables - Accounts Receivable & Collections for .Net2.0]]> http://www.knowledgestorm.com/search/index/sol_summary/96415?pos=12&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96415&c=CORE Tue, 26 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[North Shore Medical Center Provides Better Support with AMD Processor-based Solutions]]> http://www.knowledgestorm.com/search/index/sol_summary/98836?pos=49&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=98836&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[What ' s the problem with hand-coding scripts for data integration?]]> http://www.knowledgestorm.com/search/index/sol_summary/96001?pos=37&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96001&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Jobfox Stays ahead of Brisk Growth with Customer Self-Service]]> http://www.knowledgestorm.com/search/index/sol_summary/99577?pos=14&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=99577&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[CMiC Enterprise - ERP For Construction and Engineering]]> http://www.knowledgestorm.com/search/index/sol_summary/98491?pos=23&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=98491&c=CORE Tue, 22 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[The Call for More Progressive Self-Service]]> http://www.knowledgestorm.com/search/index/sol_summary/98173?pos=41&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=98173&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Best Practices for Remote Support and Services]]> http://www.knowledgestorm.com/search/index/sol_summary/98141?pos=34&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=98141&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Software Compliance Management: Automating License Compliance in the New, Mixed-IP ...]]> http://www.knowledgestorm.com/search/index/sol_summary/98489?pos=30&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=98489&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience]]> http://www.knowledgestorm.com/search/index/sol_summary/93668?pos=4&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=93668&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[64-bit technology: What it means for your favorite apps]]> http://www.knowledgestorm.com/search/index/sol_summary/97721?pos=50&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=97721&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Best Practices for Home Agents]]> http://www.knowledgestorm.com/search/index/sol_summary/96992?pos=48&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96992&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement?]]> http://www.knowledgestorm.com/search/index/sol_summary/96958?pos=7&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96958&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Go Green and Increase Profitability with Virtual Contact Centers]]> http://www.knowledgestorm.com/search/index/sol_summary/96997?pos=6&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96997&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Implementing a Telecommuting Program]]> http://www.knowledgestorm.com/search/index/sol_summary/96998?pos=5&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96998&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[ExtraView IT HelpDesk]]> http://www.knowledgestorm.com/search/index/sol_summary/95023?pos=39&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=95023&c=CORE Tue, 20 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[StatCom ' s Patient Flow Logistics and Tracking Software]]> http://www.knowledgestorm.com/search/index/sol_summary/96468?pos=35&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96468&c=CORE Thu, 08 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Vision to Support IBM ' s HASM Technology in Clustering Software]]> http://www.knowledgestorm.com/search/index/sol_summary/96902?pos=46&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96902&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Success Story: Communications - AT & T]]> http://www.knowledgestorm.com/search/index/sol_summary/96885?pos=22&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96885&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Roadmap for Implementing a Multi-Site IP Contact Center]]> http://www.knowledgestorm.com/search/index/sol_summary/96838?pos=2&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96838&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Dialogue]]> http://www.knowledgestorm.com/search/index/sol_summary/96153?pos=36&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96153&c=CORE Sat, 26 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Dispatch Direct: Service Call Dispatching]]> http://www.knowledgestorm.com/search/index/sol_summary/95824?pos=10&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=95824&c=CORE Thu, 17 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[The Forrester Wave: Service Desk Management Tools, Q2 2008]]> http://www.knowledgestorm.com/search/index/sol_summary/96144?pos=42&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96144&c=CORE Mon, 07 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Mobile Inventory Control & Management: IRMS Go-Kit]]> http://www.knowledgestorm.com/search/index/sol_summary/96213?pos=45&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=96213&c=CORE Tue, 01 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Dispatch Direct for Field Service Automation]]> http://www.knowledgestorm.com/search/index/sol_summary/95820?pos=24&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=95820&c=CORE Tue, 01 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[GFI FAXmaker]]> http://www.knowledgestorm.com/search/index/sol_summary/95343?pos=17&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=95343&c=CORE Fri, 28 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[EasySpooler]]> http://www.knowledgestorm.com/search/index/sol_summary/95250?pos=47&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=95250&c=CORE Tue, 25 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Epicor for Distribution - Enterprise and Mid-Market Distribution Management]]> http://www.knowledgestorm.com/search/index/sol_summary/95263?pos=9&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=95263&c=CORE Tue, 25 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[ERP for Service Organizations]]> http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=8&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=95262&c=CORE Tue, 25 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Defect Tracker]]> http://www.knowledgestorm.com/search/index/sol_summary/95030?pos=27&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=95030&c=CORE Wed, 19 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer Support solution]]> http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=21&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=95018&c=CORE Wed, 19 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Akamai Services for the High Tech Industry]]> http://www.knowledgestorm.com/search/index/sol_summary/94494?pos=25&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=94494&c=CORE Thu, 06 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Improving Productivity with Maintenance Management Software, A Case Study]]> http://www.knowledgestorm.com/search/index/sol_summary/95340?pos=38&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=95340&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[The Next Generation of ERP Software: Technology as a Means for Thriving in the New ...]]> http://www.knowledgestorm.com/search/index/sol_summary/94692?pos=32&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=94692&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Cisco 2800 Series]]> http://www.knowledgestorm.com/search/index/sol_summary/94263?pos=40&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=94263&c=CORE Thu, 28 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Intelligent Call Handling - Optio Improves Customer Responsiveness]]> http://www.knowledgestorm.com/search/index/sol_summary/93935?pos=16&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=93935&c=CORE Fri, 22 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[HEALTHsuite® - Claims Processing Software]]> http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=31&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=93897&c=CORE Thu, 21 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Secure Network Gateway]]> http://www.knowledgestorm.com/search/index/sol_summary/93901?pos=15&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=93901&c=CORE Thu, 21 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises]]> http://www.knowledgestorm.com/search/index/sol_summary/93111?pos=3&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=93111&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[HelpConnection.NET - .NET Help Desk Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/91493?pos=43&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=91493&c=CORE Tue, 16 Oct 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Astute Solutions and AberdeenGroup Benchmark Report: The Multi-Channel Call Center Agent - ...]]> http://www.knowledgestorm.com/search/index/sol_summary/89796?pos=1&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=89796&c=CORE Sun, 01 Jul 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Akamai Services for the High Tech Industry]]> http://www.knowledgestorm.com/search/index/sol_summary/86990?pos=26&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=86990&c=CORE Thu, 08 Mar 2007 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[ePowerCenter - Customer Relationship Management and Interaction Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/72594?pos=13&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=72594&c=CORE Fri, 04 Feb 2005 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer Support Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=29&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=72165&c=CORE Fri, 21 Jan 2005 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml <![CDATA[M1 - ERP Software for the Small to Medium Manufacturer]]> http://www.knowledgestorm.com/search/index/sol_summary/59609?pos=11&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Call Distribution Software&n=59609&c=CORE Thu, 02 Oct 2003 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call Distribution Software/ds,CORE/oe,utf8/rss.xml