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	Call Management Phone Solution Software  - KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[How You Can Tame the Smartphone Monster]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141179?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5141179&amp;c=CORE</link>
					<description>
						<![CDATA[ This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[What &apos; s new with Windows Phones]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141174?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5141174&amp;c=CORE</link>
					<description>
						<![CDATA[ In this three-part series podcast, hear from an industry expert as he discusses what&apos;s new with Windows Phones.  Uncover why Windows Phones on Exchange server is the best mix for your enterprise and key advantages of leveraging business applications through Windows Phones.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Efficient Mobile Messaging: Why Windows Phones on Exchange Server is the Best Mix for Your  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141175?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5141175&amp;c=CORE</link>
					<description>
						<![CDATA[ In this second podcast in a series of three, Augusto Valdez of Microsoft discusses the new mobile messaging features of Exchange 2010.  Specifically, Valdez highlights the ease of implementing mobile messaging with Exchange 2010 and how to secure and manage devices once they are deployed in an organization.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Key Advantages of Leveraging Business Applications through Windows Phones and How to Secure ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141176?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5141176&amp;c=CORE</link>
					<description>
						<![CDATA[ In this third podcast in a series of three, Augusto Valdez of Microsoft discusses the application advantages of Windows Mobile.  Specifically, Valdez reviews what makes Windows phones a good platform for developing mobile applications, how to go about gaining access to applications for Windows phones and how to secure applications on mobile phones.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Windows Phones and Unified Communications: How Windows Phones Combine, Email, Messaging,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141171?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5141171&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains why unified communications is essential and why Windows&amp;reg; Phones are ideally suited to serve as the &quot;mobile connection&quot; in a unified communication environment.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 19 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Workforce Freedom: Strong Authentication for PC and Mobile Devices.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141081?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5141081&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will discuss what strong authentication is and why it is important. Doron will examine who needs strong authentication and which types of users will benefit from a more secure solution.]]>				
					</description>
					<author>
						<![CDATA[SafeNet, Inc.]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[South Jersey Healthcare Simplifies Backups, Speeds Disaster Recovery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140985?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5140985&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study examines South Jersey Healthcare’s use of EVault Software to streamline their backups and speed up their disaster recovery process.]]>				
					</description>
					<author>
						<![CDATA[i365, A Seagate Company]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Microsoft Business Productivity Online Suite: Highly Secure &amp; Reliable Cloud Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140920?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5140920&amp;c=CORE</link>
					<description>
						<![CDATA[ Where can you find one complete and highly secure suite of productivity tools that all work together? With cloud services, you can deliver fully hosted online productivity tools for real-time communication and collaboration that are all designed to work together. The Microsoft Business Productivity Online Suite is one stop shopping in the cloud.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Mobile Workforce Productivity: Securing Mobile Connectivity with Two-Factor Authentication]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140799?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5140799&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations must now implement a secure user authentication system, which includes two-factor authentication, as a means to secure these remote connections to sensitive network resources and applications.]]>				
					</description>
					<author>
						<![CDATA[SafeNet, Inc.]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Best Practices: Effectively Protect Your Mobile Devices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140631?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5140631&amp;c=CORE</link>
					<description>
						<![CDATA[ ESET Mobile Antivirus has low CPU, memory requirements and compact updates which minimize data bandwidth usage. It will protect email attachments and other files being transferred or accessed without impacting performance and will keep your mobile phone safe -- even between signature updates.]]>				
					</description>
					<author>
						<![CDATA[ESET]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Solutions for Small to Medium Data Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140331?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5140331&amp;c=CORE</link>
					<description>
						<![CDATA[ APC&amp;#174; by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure&amp;#174; HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.]]>				
					</description>
					<author>
						<![CDATA[APC]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Impact of Carrier Ethernet on Service Providers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139457?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5139457&amp;c=CORE</link>
					<description>
						<![CDATA[ Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up.]]>				
					</description>
					<author>
						<![CDATA[Dorado Software]]>				
					</author>
					<pubDate>
						Mon, 21 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Giving Nurses More Time to Care]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5139225&amp;c=CORE</link>
					<description>
						<![CDATA[ The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[eBook - The Mobile Enterprise: Taking Wireless Networking to the Next Level]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139037?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5139037&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this eBook to learn how faster, more robust 802.11n WLANs can help your business offer new mobility services to improve mobility and reduce cost through fixed-mobile convergence. Discover how unified communications applications can exploit wireless mobile connectivity to facilitate workforce collaboration and enhance productivity.]]>				
					</description>
					<author>
						<![CDATA[SearchMobileComputing]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Audio Conferencing 2.0: Control Costs &amp; Simplify Administration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139015?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5139015&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, we&apos;re taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5139071&amp;c=CORE</link>
					<description>
						<![CDATA[ Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Top IT Security Threats: How to Protect Your Users from Increasingly Sophisticated Attacks]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139017?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5139017&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast explores the top security threats that users face, including phishing, malware, and man-in-the-middle attacks.  Discover how out of band, two-factor authentication protects proprietary corporate and customer data.  Also learn about a phone-based service that leverages an out-of-band phone call as a second factor of authentication.]]>				
					</description>
					<author>
						<![CDATA[PhoneFactor, Inc.]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Reduce Risk &amp; Save Money with Tokenless Two-Factor Authentication]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139013?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5139013&amp;c=CORE</link>
					<description>
						<![CDATA[ Threats continue to increase in frequency and many industry regulations require two-factor authentication. However, security tokens and other forms of authentication are inconvenient for employees and expensive. View this webcast to discover how phone-based authentication differs from security tokens and other methods of authentication.]]>				
					</description>
					<author>
						<![CDATA[PhoneFactor, Inc.]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5139075&amp;c=CORE</link>
					<description>
						<![CDATA[ Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Get More Value from Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139009?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5139009&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this podcast to hear how all-new HiDef Corporate&amp;#153; leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Smart Decisions for Extraordinary Times]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138881?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5138881&amp;c=CORE</link>
					<description>
						<![CDATA[ With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138988?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5138988&amp;c=CORE</link>
					<description>
						<![CDATA[ In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140905?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5140905&amp;c=CORE</link>
					<description>
						<![CDATA[ REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft&amp;reg; Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: Manchester College Replaces a Failing Voicemail and Phone System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138849?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5138849&amp;c=CORE</link>
					<description>
						<![CDATA[ Manchester College had phone and voicemail systems that had outlived their life expectancy.  CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improving Employee Productivity with Cisco &amp; #174; Unified Mobility]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138561?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5138561&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will focus on discovering and implementing Cisco&apos;s Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Thu, 27 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Integrating the Cisco &amp; #174; Unified Presence Server in Your Unified Communications Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138566?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5138566&amp;c=CORE</link>
					<description>
						<![CDATA[ Presence can be defined as the indication, based on user-provided information, on whether co&amp;#45;workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Thu, 27 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Capturing the Essence of Accounts Payable Automation for SAP &amp; reg;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138365?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5138365&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP&amp;reg; ERP environment and it&apos;s built in workflows.]]>				
					</description>
					<author>
						<![CDATA[ReadSoft]]>				
					</author>
					<pubDate>
						Thu, 20 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Get Ahead with a Business Communications Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138154?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5138154&amp;c=CORE</link>
					<description>
						<![CDATA[ Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 14 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increase Your Returns Using Event-Based Marketing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137509?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5137509&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Protecting Data on the Edge]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141287?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5141287&amp;c=CORE</link>
					<description>
						<![CDATA[ According to industry statistics, the majority of a typical company&apos;s data doesn&apos;t reside on data center storage -- it lives on the &quot;edge.&quot; The edge may be desktop PCs, laptops or even smart phones and PDAs. In this videocast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.]]>				
					</description>
					<author>
						<![CDATA[Zenith Infotech]]>				
					</author>
					<pubDate>
						Wed, 08 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Protecting Data on the Edge]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141063?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5141063&amp;c=CORE</link>
					<description>
						<![CDATA[ In this expert podcast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.]]>				
					</description>
					<author>
						<![CDATA[Zenith Infotech]]>				
					</author>
					<pubDate>
						Wed, 08 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Presentation Transcript: Protecting Data on the Edge]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141289?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5141289&amp;c=CORE</link>
					<description>
						<![CDATA[ According to industry statistics, the majority of a typical company&apos;s data doesn&apos;t reside on data center storage -- it lives on the &quot;edge.&quot; The edge may be desktop PCs, laptops or even smart phones and PDAs. In this transcript, W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.]]>				
					</description>
					<author>
						<![CDATA[Zenith Infotech]]>				
					</author>
					<pubDate>
						Fri, 19 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Voice over Internet Protocol (VoIP) Phone Hardening-- Part I]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135470?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5135470&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136988?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5136988&amp;c=CORE</link>
					<description>
						<![CDATA[ As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies&apos; current systems are not equipped with the necessary tools to manage and control such transactions.]]>				
					</description>
					<author>
						<![CDATA[Progress Software, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Integrating IP Address Management for Real-time Data and Services Delivery with Central  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133750?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5133750&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.]]>				
					</description>
					<author>
						<![CDATA[Infoblox]]>				
					</author>
					<pubDate>
						Mon, 02 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[AC Drives and Industrial AC Motors]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96431?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=96431&amp;c=CORE</link>
					<description>
						<![CDATA[ AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications.]]>				
					</description>
					<author>
						<![CDATA[AutomationDirect]]>				
					</author>
					<pubDate>
						Fri, 13 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[NEMA Electrical Enclosures &amp; Industrial Cabinets]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96432?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=96432&amp;c=CORE</link>
					<description>
						<![CDATA[ AutomationDirect offers hundreds of non-metallic fiberglass enclosures from Hubbell-Wiegmann. These electric enclosures are designed for harsh outdoor environments requiring NEMA 3R or 4X ratings.]]>				
					</description>
					<author>
						<![CDATA[AutomationDirect]]>				
					</author>
					<pubDate>
						Fri, 13 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Programmable Logic Controller Product Lines (PLCs)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96433?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=96433&amp;c=CORE</link>
					<description>
						<![CDATA[ Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.]]>				
					</description>
					<author>
						<![CDATA[AutomationDirect]]>				
					</author>
					<pubDate>
						Fri, 13 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Human Machine Interface (HMI)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96430?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=96430&amp;c=CORE</link>
					<description>
						<![CDATA[ C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.]]>				
					</description>
					<author>
						<![CDATA[AutomationDirect]]>				
					</author>
					<pubDate>
						Fri, 13 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Building a Home Lab Environment for Cisco Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133221?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5133221&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains the need to select Cisco IP Phones&amp;#44; switches&amp;#44; routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Tue, 10 Feb 2009 00:00:00 EST				
					</pubDate>
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					<![CDATA[Cisco IP Phone Features]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133219?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5133219&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains various features (Softkeys) available to the phone while in a call state.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Tue, 10 Feb 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Five Truths About Enterprise Data Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139286?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5139286&amp;c=CORE</link>
					<description>
						<![CDATA[ How can your business secure data that is always on the move? Read this paper to learn valuable information for securing your data with an enterprise-wide data encryption strategy.]]>				
					</description>
					<author>
						<![CDATA[PGP Corporation]]>				
					</author>
					<pubDate>
						Mon, 22 Dec 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Switching Essentials: An Introduction to Network Switching]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100936?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=100936&amp;c=CORE</link>
					<description>
						<![CDATA[ In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco&apos;s 2950 switch.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Sat, 11 Oct 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Demystifying Network Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96253?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=96253&amp;c=CORE</link>
					<description>
						<![CDATA[ For many&amp;#44; the world of communications is mystifying&amp;#44; shrouded in complexity and unknowns with equal parts science and magic&amp;#44; and 100% scary.  This article demystifies what a network is, breaking it down into human terms.]]>				
					</description>
					<author>
						<![CDATA[AutomationDirect]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
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					<title>
					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=94401&amp;c=CORE</link>
					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
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			<item>					
					<title>
					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Call%20Management%20Phone%20Solution%20Software/ds,CORE/oe,utf8/rss.xml">
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			<item>					
					<title>
					<![CDATA[Web Lead Evaluation and Scoring Study]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/81879?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Call Management Phone Solution Software&amp;n=81879&amp;c=CORE</link>
					<description>
						<![CDATA[ KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Thu, 06 Apr 2006 00:00:00 EDT				
					</pubDate>
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