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	KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[CA ARCserve® Backup r12.5 ROI Calculator]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141215?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5141215&amp;c=CORE</link>
					<description>
						<![CDATA[ CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures. Use this ROI calculator to find out how much your organization can save with ARCserve.]]>				
					</description>
					<author>
						<![CDATA[CA]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Routers are Dead; Long Live the Router]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141184?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5141184&amp;c=CORE</link>
					<description>
						<![CDATA[ Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Lawyer in the Lab: Dealing with the Legal Implications of Classifying Malware]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140851?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5140851&amp;c=CORE</link>
					<description>
						<![CDATA[ This presentation by the Head of ESET&apos;s Virus Laboratory explores the complex legal problems generated by applications that can&apos;t be called out-and-out malware, but are nevertheless potentially unsafe or unwanted.]]>				
					</description>
					<author>
						<![CDATA[ESET]]>				
					</author>
					<pubDate>
						Tue, 10 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Selling to the C-Level: How to Convince Company Leaders to Buy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140793?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5140793&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.]]>				
					</description>
					<author>
						<![CDATA[ZoomInfo]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Desperate Times Call for Strategic Measures, Part II]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140678?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5140678&amp;c=CORE</link>
					<description>
						<![CDATA[ This is a follow up to &quot;Desperate Times Call for Strategic Measures&quot; which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0.]]>				
					</description>
					<author>
						<![CDATA[Atos Origin]]>				
					</author>
					<pubDate>
						Wed, 04 Nov 2009 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Remote Backup for SMBs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140160?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5140160&amp;c=CORE</link>
					<description>
						<![CDATA[ In this videocast, W. Curtis Preston provides an overview of remote backup.  He discusses the challenges related to backing up remote sites, as well as the role of replication and deduplication.  He also discusses cloud storage as it relates to remote backup.]]>				
					</description>
					<author>
						<![CDATA[3X Systems]]>				
					</author>
					<pubDate>
						Fri, 16 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Importance of a Cloud Storage API - New Information Management Capabilities and Revenue ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140147?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5140147&amp;c=CORE</link>
					<description>
						<![CDATA[ As Storage Switzerland writes, APIs such as Iron Mountain’s Archive Services Platform API allow ISVs greater control than do cloud NAS gateways over how and where data is stored. Read this Technology Brief from Storage Switzerland to learn more.]]>				
					</description>
					<author>
						<![CDATA[Iron Mountain Digital]]>				
					</author>
					<pubDate>
						Thu, 15 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Chapter 2: Re-make or Re-model – Cloud Developer Strategies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139943?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139943&amp;c=CORE</link>
					<description>
						<![CDATA[ Read the second chapter of the Cloud Computing E-Book and learn what developers should consider before moving applications to the cloud and to what extent they will have to re-think familiar go-to languages to make apps work in the cloud.]]>				
					</description>
					<author>
						<![CDATA[SearchSOA.com]]>				
					</author>
					<pubDate>
						Wed, 07 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Delivering Identity Management Results in 30 Days]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139654?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139654&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Tue, 29 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[IBM Eye: Security Detective for Hire]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139584?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139584&amp;c=CORE</link>
					<description>
						<![CDATA[ This article will give step-by-step overview of how to deal with some of the most pervasive security threats currently facing IBM Power Systems.  It&apos;ll help organizations that are struggling to get started with security and act as a &apos;wake-up call&apos; for those who think that “powering the server on” is all the security they need.]]>				
					</description>
					<author>
						<![CDATA[PowerTech]]>				
					</author>
					<pubDate>
						Fri, 25 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[MS SQL Server 2008]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139524?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139524&amp;c=CORE</link>
					<description>
						<![CDATA[ Solid state drives (SSD) are going to play everywhere in the enterprise—at the storage array level, at the server level and in users’ notebook computers. This webcast discusses the issues involved in integrating SSDs at these three junctions in enterprise storage environments.]]>				
					</description>
					<author>
						<![CDATA[Fusion-IO]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[PODCAST: MS SQL Server 2008]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139531?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139531&amp;c=CORE</link>
					<description>
						<![CDATA[ Solid state drives (SSD) are going to play everywhere in the enterprise—at the storage array level, at the server level and in users’ notebook computers. This podcast discusses the issues involved in integrating SSDs at these three junctions in enterprise storage environments.]]>				
					</description>
					<author>
						<![CDATA[Fusion-IO]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139224&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC&apos;s, Macs and smartphones.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Giving Nurses More Time to Care]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139225&amp;c=CORE</link>
					<description>
						<![CDATA[ The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139223?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139223&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Managing Risk and Uncertainty - An Executive &apos; s Guide to Integrated Business Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139156?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139156&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how Integrated business planning can help your company align strategic, operational, and financial plans.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139075&amp;c=CORE</link>
					<description>
						<![CDATA[ Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Get More Value from Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139009?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139009&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this podcast to hear how all-new HiDef Corporate&amp;#153; leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Audio Conferencing 2.0: Control Costs &amp; Simplify Administration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139015?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139015&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, we&apos;re taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139071&amp;c=CORE</link>
					<description>
						<![CDATA[ Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
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					<title>
					<![CDATA[Controlling the Cost of Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139011?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139011&amp;c=CORE</link>
					<description>
						<![CDATA[ This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they&apos;re doing to control it.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The New Data Imperative: Managing Real-Time Risk in Capital Markets]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138827?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5138827&amp;c=CORE</link>
					<description>
						<![CDATA[ The senior technology executives at Sybase have written a new book that analyzes how risk management systems built on 20th Century architectures failed which caused the worst financial crisis in decades. This paper condenses the key analysis and strategies of the book and explains how to rebuild and fortify them to prevent future crises.]]>				
					</description>
					<author>
						<![CDATA[Sybase, Inc.]]>				
					</author>
					<pubDate>
						Fri, 04 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Presentation Transcript: The Future of Information-Centric Security]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139120?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5139120&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this presentation transcript to learn what speaker Rich Mogull has to say about the importance of data protection and the future of security in terms of the way security decisions and security breaches affect business.]]>				
					</description>
					<author>
						<![CDATA[Palisade Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 04 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances &amp; #153;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138517?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5138517&amp;c=CORE</link>
					<description>
						<![CDATA[ PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.]]>				
					</description>
					<author>
						<![CDATA[PistolStar, Inc.]]>				
					</author>
					<pubDate>
						Wed, 26 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Brown &amp; Brown Protector Plans: E-Discovery Results 5X Faster &amp; #45; Data Integrity Ensured ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137923?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5137923&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study, we&apos;ll see why Brown &amp; Brown Protector Plans turned to Mimecast&amp;#39;s SaaS&amp;#45;based, &quot;always available&quot; enterprise email management in the cloud for their archiving, discovery, continuity, security and policy needs.]]>				
					</description>
					<author>
						<![CDATA[Mimecast]]>				
					</author>
					<pubDate>
						Thu, 06 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Together with Microsoft: the unified communications and collaboration solution of  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137447?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5137447&amp;c=CORE</link>
					<description>
						<![CDATA[ With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[Orange Business Services]]>				
					</author>
					<pubDate>
						Mon, 20 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ESG report, Iron Mountain Simplifies the New E-mail Archive Decision]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137510?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5137510&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations that have yet to implement an e-mail archiving solution have a new decision: use an on-premises or cloud-based (sometimes referred to as Software as a Service or SaaS) solution? The latter is more viable when the archive service is delivered by a reputable, well-established provider such as Iron Mountain.]]>				
					</description>
					<author>
						<![CDATA[Iron Mountain Digital]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141102?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5141102&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Ethernet 10/100/1000 Copper Taps, Passive or Active?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137009?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5137009&amp;c=CORE</link>
					<description>
						<![CDATA[ This article presents an overview of the various Ethernet 10/100/1000 physical layer technologies for the copper medium. It discusses the pros and cons of active versus passive tapping and why active tapping is preferred for Gigabit Ethernet running over the copper medium. The switch-over behavior of active relay-based tapping is also presented.]]>				
					</description>
					<author>
						<![CDATA[Gigamon]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Secure Internet Single Sign-On (SSO) 101]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136315?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5136315&amp;c=CORE</link>
					<description>
						<![CDATA[ Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.]]>				
					</description>
					<author>
						<![CDATA[Ping Identity Corporation]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Windows 7 Review Guide]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135773?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5135773&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you&apos;ll need to focus on if you&apos;re thinking of moving to Windows 7, either from Vista or from XP.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 13 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Voice over Internet Protocol (VoIP) Phone Hardening-- Part I]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135470?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5135470&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[BMC SQL Performance for DB2: Two Minute Explainer Video]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135309?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5135309&amp;c=CORE</link>
					<description>
						<![CDATA[ Inefficient DB2 applications can waste MIPS and cost an organization thousands while mainframe application demand continually grows. Learn how BMC&amp;#39;s SQL Performance solution for DB2 can reduce CPU MIPS, improve DB2 application performance, correct problems before they occur, and enable staff to work on more productive tasks.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 24 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[eBook: Best Practices for DB2 on z/OS Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135104?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5135104&amp;c=CORE</link>
					<description>
						<![CDATA[ This book contains general information about improving performance for DB2 on
z/OS and specific information about how BMC products help improve performance.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 17 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140888?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5140888&amp;c=CORE</link>
					<description>
						<![CDATA[ Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Thu, 16 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expand Your Reach: Mastering Multi-Modal Survey Research]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135523?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5135523&amp;c=CORE</link>
					<description>
						<![CDATA[ Whether it&apos;s in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Tue, 14 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Password Self-Service Version 4.1.1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134890?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5134890&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop Authority&amp;#174; Password Self-Service&amp;#153; provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Tiens Group: growing and cutting costs with a single, integrated, secure, and cost  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134801?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5134801&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this quick case study to see how Tiens Group - a Chinese enterprise that does business internationally - was able to build a single network that handles all of their communications needs all over the globe and allows them greater growth potential while simultaneously reducing overheads.]]>				
					</description>
					<author>
						<![CDATA[Orange Business Services]]>				
					</author>
					<pubDate>
						Mon, 06 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Understanding the Basic Configuration of the Adaptive Security Appliance (ASA)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133220?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5133220&amp;c=CORE</link>
					<description>
						<![CDATA[ The Adaptive Security Appliance is the latest firewall appliance in the Cisco security arsenal and provides a number of services to protect your &amp;#34;trusted&amp;#34; network users from &amp;#34;untrusted&amp;#34; users.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Tue, 10 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco IP Phone Features]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133219?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5133219&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains various features (Softkeys) available to the phone while in a call state.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Tue, 10 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Key to Optimizing VoIP Deployments]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135066?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=5135066&amp;c=CORE</link>
					<description>
						<![CDATA[ To optimize VoIP deployments, Blue Coat is driving a new generation of solutions designed to accelerate converged IP voice and data networks. With Blue Coat&apos;s Application Delivery Network (ADN), IT can deploy comprehensive application visibility, security and acceleration technologies to deliver the highest quality VoIP transactions possible.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Tue, 02 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20Security/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SEC Exam Survival Guide: Prepare in 12 Steps]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98821?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=98821&amp;c=CORE</link>
					<description>
						<![CDATA[ This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
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						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
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						<![CDATA[Microsoft]]>				
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					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
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					<![CDATA[Achieving Rapid Data Recovery for IBM AIX Environments: An Executive Overview of EchoStream ...]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/96692?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=96692&amp;c=CORE</link>
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						<![CDATA[ This podcast looks closely at a unique data recovery solution for IBM AIX Environments called EchoStream for AIX.]]>				
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					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Fri, 09 May 2008 00:00:00 EDT				
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					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=94401&amp;c=CORE</link>
					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
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					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
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					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
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					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
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					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Security&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
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