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	KnowledgeStorm
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	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Data quality best practices: How to get started, build a business case and structure programs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100254?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=100254&amp;c=CORE</link>
					<description>
						<![CDATA[ Get updated information and data quality best practices, from expert Larry English. Find out how to get started, build a business case and structure program teams for data quality success.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Hot Storage Skills]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99936?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=99936&amp;c=CORE</link>
					<description>
						<![CDATA[ 2008 will be an exciting, competitive and sometimes confusing time to be a storage professional. It won&apos;t be enough to be a great storage tech.]]>				
					</description>
					<author>
						<![CDATA[Storage Magazine]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Perspectives: Shine Those Skills]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100056?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=100056&amp;c=CORE</link>
					<description>
						<![CDATA[ Being a figurehead in operations isn&apos;t enough; CISOs need risk management know-how.]]>				
					</description>
					<author>
						<![CDATA[Information Security Magazine]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Case Study - Global Advertising Agency Improves &quot; Thought Capital &quot;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99687?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=99687&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study, Wunderman needed to provide employees with global, consistent access to an e-learning program. Learn how they found their solution by using SkillSoft’s SkillPort as their learning management platform.]]>				
					</description>
					<author>
						<![CDATA[SkillSoft Corporation]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Effective Data Quality Program Management: Tips and advice]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100582?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=100582&amp;c=CORE</link>
					<description>
						<![CDATA[ In this 12-minute podcast, appropriate for both business and IT professionals, hear advice and tips for effective data quality program management from industry expert Evan Levy, partner and co-founder of Baseline Consulting.]]>				
					</description>
					<author>
						<![CDATA[Informatica Corp.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Is iSCSI Good Enough?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99872?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=99872&amp;c=CORE</link>
					<description>
						<![CDATA[ IP SAN adoption is growing among users who want storage that&apos;s easy to install, configure and manage, and also comes at a price considerably less than that of Fibre Channel (FC) SANs.]]>				
					</description>
					<author>
						<![CDATA[Storage Magazine]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[eGuide: Guide to Network Security]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99723?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=99723&amp;c=CORE</link>
					<description>
						<![CDATA[ There are many components when it comes to whole network security. Read this Expert E-Guide to learn how having a well-written security policy and a reliable network security checklist will help your organization ensure a more secure network.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Essential ITIL: What You Need to Exceed]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99470?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=99470&amp;c=CORE</link>
					<description>
						<![CDATA[ ITIL starts with a commitment to the people of IT, because it consists of a series of individual IT practitioner certifications.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Ten Key Steps to Effective Succession Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99393?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=99393&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.]]>				
					</description>
					<author>
						<![CDATA[Halogen Software]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Jobfox Stays ahead of Brisk Growth with Customer Self-Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99577?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=99577&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting. Learn how Parature Customer Service software was the solution with its ease of use and maintenance, and rapid deployment.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Telelogic Tau® Model-Driven Development Environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98292?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=98292&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Tau® provides standards-based Model-Driven Development for complex systems and software including distributed applications and Service Oriented Architectures.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Sat, 12 Jul 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Visibility and Control to Monitor and Measure Project Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98294?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=98294&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Dashboard™, a decision-making dashboard for project management, gives project managers quick insight into project risk, status, and trends by automating the collection, analysis, and reporting of measurement data from Telelogic Change™ and Telelogic DOORS®.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Sat, 12 Jul 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Model-Driven Development with UML 2.0, SysML and Beyond]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98281?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=98281&amp;c=CORE</link>
					<description>
						<![CDATA[ Rhapsody enables systems engineers and software developers to achieve unparalleled productivity gains over traditional document driven approaches by enabling the user to specify systems and software design graphically, simulate and automatically validate the system as it is being built.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Requirements Management and Traceability for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98283?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=98283&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic DOORS®, the market and technology leader in Requirements Management, increases the quality of systems engineering, business-critical IT and software development projects by improving requirements communication and collaboration.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Simplify Document Management: Software Documentation Tool]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98286?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=98286&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic DocExpress® is a software documentation tool that simplifies documentation management by enabling users to interactively collect, format, and publish project documentation and technical documentation from multiple Telelogic and popular third-party development tools.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Telelogic Focal Point: Product Portfolio Management Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98289?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=98289&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Focal Point offers the only product portfolio management solution with the unique perspective of improving product value and increasing agility from idea conception through the product lifecycle with a continual focus on customer needs.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Telelogic System Architect for Enterprise Architecture]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98291?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=98291&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic System Architect enables you to build an Enterprise Architecture - a fully integrated collection of models and documents across four key architecture domains: Business, Information, Systems, and Technology.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Software Quality Assessment Solution for the Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98288?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=98288&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Logiscope™ is a software quality assurance (QA) tool that helps increase test coverage by automating code reviews and the identification and detection of error-prone modules for quality assurance and software testing. Customizable software testing features help you identify bugs early in the software development process.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Presentation Transcript: The Strategy of Success: Best Practices in Building Your SAP  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98172?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=98172&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper discusses best practices for building and running a successful SAP consulting
Business. It also explores the steps and skills necessary for succeeding as A SAP consultant.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[eLearning for Storage Professionals – Course Catalogue]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98676?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=98676&amp;c=CORE</link>
					<description>
						<![CDATA[ The eLearning Series online classes are designed to provide you with up-to-date information regarding the latest requirements, standards and technologies in storage. Explore this white paper for an outline on the course offerings for the…]]>				
					</description>
					<author>
						<![CDATA[Evaluator Group]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[e-Learning Survey: Bridging the gap between HR and employee training]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93268?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=93268&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper details the results of a survey of more than 200 employees from a wide range of organizations, aimed to discover if there is a disconnect between employer&apos;s training opportunities and employee&apos;s learning needs.]]>				
					</description>
					<author>
						<![CDATA[SkillSoft Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Network Infrastructure Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97912?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=97912&amp;c=CORE</link>
					<description>
						<![CDATA[ Accenture helps clients leverage next generation networks to achieve high performance. It has the experience, assets, wisdom and proven offerings to mitigate the risks associated with their roll out.]]>				
					</description>
					<author>
						<![CDATA[Accenture.]]>				
					</author>
					<pubDate>
						Fri, 27 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[ExtraView IT HelpDesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95023?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=95023&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Tue, 20 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Detailed and Standardized Work Instructions Made Easy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96342?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=96342&amp;c=CORE</link>
					<description>
						<![CDATA[ Sequence now makes it easier than ever to create, manage and deploy Detailed and Standardized Work Instructions. Following streamlined knowledge capture, information can be exported to pre-formatted Standardized or Detailed Work Instruction Sheets, all with the click of the mouse!!]]>				
					</description>
					<author>
						<![CDATA[Sequence.]]>				
					</author>
					<pubDate>
						Mon, 05 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Dialogue]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96153?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=96153&amp;c=CORE</link>
					<description>
						<![CDATA[ Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.]]>				
					</description>
					<author>
						<![CDATA[Exstream Software.]]>				
					</author>
					<pubDate>
						Sat, 26 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ID3 -- A Complete Insurance Administration Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96100?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=96100&amp;c=CORE</link>
					<description>
						<![CDATA[ ID3 is a complete life, health and annuity policy administration system fully integrated to support every step of the insurance value chain in a straight through processing environment.]]>				
					</description>
					<author>
						<![CDATA[Fiserv Insurance Solutions.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Dispatch Direct: Concrete Cutting Service Provider]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95822?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=95822&amp;c=CORE</link>
					<description>
						<![CDATA[ By partnering with Dispatch Direct, Cobra Concrete Cutting proactively handled their growth and is primed for continued expansion.]]>				
					</description>
					<author>
						<![CDATA[Dispatch Direct]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95030?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=95030&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Syberworks Learning Management System Product Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94867?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=94867&amp;c=CORE</link>
					<description>
						<![CDATA[ This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.]]>				
					</description>
					<author>
						<![CDATA[SyberWorks, Inc.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Forecast, Schedule, and Optimize Labor Development with Infor HCM Workforce Scheduling]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95047?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=95047&amp;c=CORE</link>
					<description>
						<![CDATA[ Join this Webcast for an overview of the labor scheduling process and how an automated scheduling solution has been successfully adopted in industries such as manufacturing, retail, healthcare, transportation and law enforcement.]]>				
					</description>
					<author>
						<![CDATA[Infor.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[To Get Promoted in Customer Support, Do These Five Things]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94592?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=94592&amp;c=CORE</link>
					<description>
						<![CDATA[ Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Visiprise Quality Management Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94220?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=94220&amp;c=CORE</link>
					<description>
						<![CDATA[ Visiprise Quality Management expedites the disposition of incoming and in-process nonconforming materials, documents the process, and manages the corrective and preventive action process to ensure that appropriate analysis and actions are taken. Visiprise Quality Management is designed for manufacturing shop floor staff and receiving inspectors.]]>				
					</description>
					<author>
						<![CDATA[Visiprise]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Visiprise Manufacturing Operations Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94224?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=94224&amp;c=CORE</link>
					<description>
						<![CDATA[ Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.]]>				
					</description>
					<author>
						<![CDATA[Visiprise]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Visiprise Process Planning Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94225?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=94225&amp;c=CORE</link>
					<description>
						<![CDATA[ Visiprise Computer-Aided Process Planning (Visiprise CAPP), part of the Visiprise Process Planning solution, defines the manufacturing or assembly plan for the machining or fabrication of parts, sub-assemblies, final assemblies, and tooling, as well as the definition of the quality assurance process.]]>				
					</description>
					<author>
						<![CDATA[Visiprise]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco 2800 Series]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94263?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=94263&amp;c=CORE</link>
					<description>
						<![CDATA[ The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Secure Network Gateway]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93901?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=93901&amp;c=CORE</link>
					<description>
						<![CDATA[ Secure Network Gateway provides managed file transfer software that automates the exchange of files between an organization&apos;s business processes and its customers. It establishes an easily scalable automated file transmission gateway, automating file flow for organizations in a variety of industries, including banking, health care and insurance.]]>				
					</description>
					<author>
						<![CDATA[Momentum  Systems]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IFS Applications - Supply Chain Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93539?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=93539&amp;c=CORE</link>
					<description>
						<![CDATA[ Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Tue, 12 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93111?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=93111&amp;c=CORE</link>
					<description>
						<![CDATA[ Providing quality helpdesk, desktop, and networking support and services is the heart of ABS&apos; business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.]]>				
					</description>
					<author>
						<![CDATA[ABS Associates Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[WebFOCUS Business Intelligence Application Development &amp; Deployment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/12665?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=12665&amp;c=CORE</link>
					<description>
						<![CDATA[ WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Mon, 30 Jul 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Astute Solutions and AberdeenGroup Benchmark Report: The Multi-Channel Call Center Agent -  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/89796?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=89796&amp;c=CORE</link>
					<description>
						<![CDATA[ The traditional call center supports four separate channels; web self-service, email, chat and voice. Aberdeen research shows that companies evaluating methods to reduce costs recognized the efficiencies of utilizing a single agent across all of the traditional channels.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Sun, 01 Jul 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Fully-Automated Human Resources Management with HarrisData &apos; s HRIS]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/12793?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=12793&amp;c=CORE</link>
					<description>
						<![CDATA[ HarrisData&apos;s Human Resource Information System (HRIS) provides comprehensive management of employee information.  Traditional HRIS solutions offer management of payroll, human resources, applicant tracking, and time &amp; attendance data. Newer HRIS offerings deliver employee and manager self-service - fully automating the processing of employee info.]]>				
					</description>
					<author>
						<![CDATA[HarrisData]]>				
					</author>
					<pubDate>
						Mon, 06 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Astea Alliance Service Management Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77202?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=77202&amp;c=CORE</link>
					<description>
						<![CDATA[ Astea Alliance service management suite integrates &amp; optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, &amp; Sales &amp; Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Wed, 07 Sep 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Real-Time Field Force Optimization: Dynamic Scheduling &amp; Dispatch as SLM Best Practice]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77213?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=77213&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores how the use of scheduling technology can help companies attain and extend the benefits of SLM by providing service-aware dispatching tools that can greatly improve the efficiency of technicians and dispatchers alike--simultaneously improving service levels and reducing cost.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Sep 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT HelpDesk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72166?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=72166&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72163?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=72163&amp;c=CORE</link>
					<description>
						<![CDATA[ For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls Skills/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Prosperity Learning Management System (LMS)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/60088?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=60088&amp;c=CORE</link>
					<description>
						<![CDATA[ Prosperity Learning Management System delivers, tracks, coordinates, and manages all training, education, and certification. Our month to month subscription makes a Learning Management System affordable for any organization. Prosperity can be delivered as a hosted or in house solution.]]>				
					</description>
					<author>
						<![CDATA[Ziiva]]>				
					</author>
					<pubDate>
						Thu, 16 Oct 2003 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Advanced Professional Services Automation / Project Portfolio Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/55724?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=55724&amp;c=CORE</link>
					<description>
						<![CDATA[ Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.]]>				
					</description>
					<author>
						<![CDATA[Unanet Technologies]]>				
					</author>
					<pubDate>
						Tue, 06 May 2003 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[MicroMain XM Enterprise™ - Enterprise Asset Management (EAM) Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/21835?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls Skills&amp;n=21835&amp;c=CORE</link>
					<description>
						<![CDATA[ MicroMain XM Enterprise™ enables your enterprise to conserve resources through strategic, comprehensive asset management. This enterprise asset management (EAM) system enables you to optimize your plant or industry assets and generate higher profits, reduce equipment downtime, increase asset availability, and make cost-effective purchases.]]>				
					</description>
					<author>
						<![CDATA[MicroMain Corporation]]>				
					</author>
					<pubDate>
						Wed, 20 Mar 2002 00:00:00 EST				
					</pubDate>
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