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	KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Targeted Interactive Advertising: A Killer Revenue App]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141192?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5141192&amp;c=CORE</link>
					<description>
						<![CDATA[ Marcio Nespatti, Alcatel-Lucent, discusses the latest research on next generation advertising.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[From Here to There, You Can Find it Anywhere: Building Local/Geo-Search with Apache Lucene  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140730?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5140730&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Grant Ingersoll, co-founder of Lucid Imagination and chairman of the Apache Lucene PMC, and Ryan McKinley, co-founder of Voyager GIS and Apache Lucene PMC member, and Sameer Maggon of AT&amp;amp;T Interactive for an in-depth technical workshop on the potential and application of the newly released Lucene Spatial libraries.]]>				
					</description>
					<author>
						<![CDATA[Lucid Imagination]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[WebUI Studio Premier 2009 R1 SP1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140646?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5140646&amp;c=CORE</link>
					<description>
						<![CDATA[ WebUI Studio 2009 R1 Premier&amp;reg; edition is expertly designed to solve the most complex enterprise-level web development requirements. It offers the ultimate toolset for building dynamic and powerful next-generation Rich Internet Applications.]]>				
					</description>
					<author>
						<![CDATA[Intersoft Solutions]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[SAP Solutions for Small Businesses and Midsize Companies: Improve Efficiency, Grow  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140546?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5140546&amp;c=CORE</link>
					<description>
						<![CDATA[ This interactive guide presents an overview of several SAP business solutions specifically designed to help small businesses and midsize companies improve operational efficiency and grow profitability.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Fri, 30 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139410?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139410&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Lance Armstrong Foundation : Email Archiving with Professional Archive Manager for Exchange]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139482?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139482&amp;c=CORE</link>
					<description>
						<![CDATA[ See why the Lance Armstrong Foundation chose Metalogix&apos;s Professional Archive Manager for Exchange to centrally manage email archives and allow for reliable remote access to them.]]>				
					</description>
					<author>
						<![CDATA[Metalogix]]>				
					</author>
					<pubDate>
						Thu, 22 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Which Off-line CRM solution for Field Force?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140287?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5140287&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA&apos;s, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Google Web Toolkit: An Introduction]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135782?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5135782&amp;c=CORE</link>
					<description>
						<![CDATA[ In the early days of Java, application development with the Abstract
Window Toolkit (AWT) was relatively simple.]]>				
					</description>
					<author>
						<![CDATA[TheServerSide.com]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[eBook: Building Effective Dashboards and Scorecards]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140015?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5140015&amp;c=CORE</link>
					<description>
						<![CDATA[ In this eBook, learn advanced strategies for creating actionable, interactive and user-friendly dashboards that will help your organization track key performance indicators (KPIs).]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Fri, 09 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Dashboards: the New Face of Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139984?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139984&amp;c=CORE</link>
					<description>
						<![CDATA[ Today&apos;s Dashboards can deliver what users and the organization as a whole need to know so as to understand their current business and even conduct informed forecasts.]]>				
					</description>
					<author>
						<![CDATA[LogiXML]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Which UPS is Right for the Job? &lt; br &gt; Considerations in Choosing Standby, Line &amp; #45; ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139726?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139726&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes how various UPS topologies work and looks at the impact of operating mode on five key factors of UPS performance]]>				
					</description>
					<author>
						<![CDATA[Eaton Corporation]]>				
					</author>
					<pubDate>
						Thu, 01 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Avatars Proven to Increase Advertising Effectiveness]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139713?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139713&amp;c=CORE</link>
					<description>
						<![CDATA[ Blue Rain commissioned Humanity Online to create an avatar for their character &quot;Marcus OneNote&quot; that could act, react, and interact with visitors to the OneNote Ad and landing page of the community site for OneNote. Read on to learn how avatars are increasing advertising effectiveness.]]>				
					</description>
					<author>
						<![CDATA[Humanity Interactive]]>				
					</author>
					<pubDate>
						Wed, 30 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Best Practices: Protect Your Online Revenue Through Web Performance Testing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138803?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5138803&amp;c=CORE</link>
					<description>
						<![CDATA[ Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today&apos;s rich and complex applications.]]>				
					</description>
					<author>
						<![CDATA[Gomez]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139223?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139223&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Smarter Development Environments: A Conversation with Grady Booch]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139106?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139106&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Grady Booch in a freewheeling, interactive conversation on the future of software delivery in the current internet culture and new social media vehicles.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Working Smarter: Enriching the Jazz environment with Lotus social software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139108?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139108&amp;c=CORE</link>
					<description>
						<![CDATA[ This interactive teleconference will answer your questions about combining social software (instant messaging, team wikis, blogs, and professional networks) with software delivery tools.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Realize effective distributed development via a virtual software factory]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139094?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139094&amp;c=CORE</link>
					<description>
						<![CDATA[ This one minute flash video and accompanying interactive pdf will introduce you to the concept of a virtual software factory.  Check out the interactive pdf for information and links to the solutions behind the factory, including links to some of our newest ROI calculators.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139075&amp;c=CORE</link>
					<description>
						<![CDATA[ Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Get More Value from Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139009?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139009&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this podcast to hear how all-new HiDef Corporate&amp;#153; leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Audio Conferencing 2.0: Control Costs &amp; Simplify Administration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139015?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139015&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, we&apos;re taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Technology Overview: Board 7]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139061?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139061&amp;c=CORE</link>
					<description>
						<![CDATA[ Within one single product, BOARD offers all the functionalities needed to build any Business Intelligence and Corporate Performance Management application without the use of any programming. Its revolutionary toolkit approach provides end-users with an advanced interactive interface.]]>				
					</description>
					<author>
						<![CDATA[Board International]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139071&amp;c=CORE</link>
					<description>
						<![CDATA[ Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Reduce Eclipse BIRT Development Effort for Data Visualizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138970?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5138970&amp;c=CORE</link>
					<description>
						<![CDATA[ Actuate BIRT Interactive Viewer is a web-based tool for the interactive analysis and modification of reports. Download this white paper to learn how with Actuate BIRT Interactive Viewer end users can change formatting, hide, add or move data, create charts, sort data and apply functions to data.]]>				
					</description>
					<author>
						<![CDATA[Actuate]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Disaster Got You Down?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138856?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5138856&amp;c=CORE</link>
					<description>
						<![CDATA[ While trying to predict an outage is impossible, being prepared for one is not. Having the right tools in place to respond to a &quot;disaster&quot; is essential to sustaining a successful organization. A business-continuity / disaster-recovery plan can help you cut costs by avoiding downtime, lost revenue and dissatisfied customers.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: Unified Communications and Indiana University Medical Group]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138844?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5138844&amp;c=CORE</link>
					<description>
						<![CDATA[ When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution.  This case study gives details on the benefits they gained.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Crystal Reports - The Affordable, Trusted Solution that Just Works]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138435?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5138435&amp;c=CORE</link>
					<description>
						<![CDATA[ With Crystal Reports - solve report design and information sharing issues through: powerful report and dashboard mashups, secure report sharing, management, scheduling and publishing - an affordable, cross-platform solution, that just works.]]>				
					</description>
					<author>
						<![CDATA[SAP BusinessObjects]]>				
					</author>
					<pubDate>
						Mon, 24 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Analyst paper: Mobile Banking Creates a Bright Spot Within the Struggling Financial  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137624?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5137624&amp;c=CORE</link>
					<description>
						<![CDATA[ Mobile banking is quickly growing in popularity among young, affluent, tech-savvy smartphone users in America and Canada.  As a result, financial institutions will have a highly interactive and expandable line of services and devices they can use to engage their customers.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Mon, 27 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[McAfee Buyer &apos; s Guide to Data Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138635?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5138635&amp;c=CORE</link>
					<description>
						<![CDATA[ Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings.]]>				
					</description>
					<author>
						<![CDATA[McAfee, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Designing Compelling Business Intelligence Business Cases for an SAP &amp; #174; Software  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136768?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5136768&amp;c=CORE</link>
					<description>
						<![CDATA[ A recent worldwide survey listed business intelligence (BI) as CIOs&amp;#39; number one priority for 2008, the third consecutive year BI topped the list. From a business user perspective, this translates into more interactive and pervasive BI, both creating a richer user experience and reaching every place where work is done.]]>				
					</description>
					<author>
						<![CDATA[SAP BusinessObjects]]>				
					</author>
					<pubDate>
						Fri, 19 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[STR Software Webcasts]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135629?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5135629&amp;c=CORE</link>
					<description>
						<![CDATA[ STR Software frequently delivers informative webcasts to help you learn more about our AventX Product Suite. These webcasts usually include a live product demonstration or PowerPoint presentation, and an interactive question and answer period. Please click through to see our schedule of upcoming webcasts.]]>				
					</description>
					<author>
						<![CDATA[STR Software]]>				
					</author>
					<pubDate>
						Fri, 08 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Try BIRT Report Designer Today to design Rich interactive content]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135554?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5135554&amp;c=CORE</link>
					<description>
						<![CDATA[ BIRT Report Designers are easy-to-use, visual report development tools that offer programmatic control, extensibility and a component-based model for reuse.]]>				
					</description>
					<author>
						<![CDATA[Actuate]]>				
					</author>
					<pubDate>
						Tue, 05 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Selecting a Visual Analytics Application]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135118?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5135118&amp;c=CORE</link>
					<description>
						<![CDATA[ Visual analytics is the process of analytical reasoning facilitated by interactive visual interfaces. Its becoming the fastest way for people to explore and understand Business Intelligence data of any size. This paper will introduce you to the seven essential elements of true visual analytics applications.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Mon, 20 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Web 2.0 at Work]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140023?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5140023&amp;c=CORE</link>
					<description>
						<![CDATA[ When offered a list of Web 2.0 types of site, only 17% of global IT managers in large companies identified correctly that all of them would come under the banner of Web 2.0. Learn more about Web 2.0 in this report.]]>				
					</description>
					<author>
						<![CDATA[Patriot Technologies, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: Grey Healthcare Group leverages FalconStor VTL with deduplication to improve  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134632?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5134632&amp;c=CORE</link>
					<description>
						<![CDATA[ Grey Healthcare Group is one of the world&apos;s top five healthcare communications companies. Read this case study to learn how Grey Healthcare Group leveraged FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security.]]>				
					</description>
					<author>
						<![CDATA[FalconStor Software]]>				
					</author>
					<pubDate>
						Tue, 31 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco IP Phone Features]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133219?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5133219&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains various features (Softkeys) available to the phone while in a call state.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Tue, 10 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Voice Architectures and Deployment Models]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102279?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=102279&amp;c=CORE</link>
					<description>
						<![CDATA[ Telephony design requires a solid understanding of the drivers for Voice over IP&amp;#44; corporate policies for infrastructure design&amp;#44; and telephone components.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Delivering Quality Leads, Not Just Quantity: The Interactive Value of Webinars]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138334?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5138334&amp;c=CORE</link>
					<description>
						<![CDATA[ Using interactive media such as Webinars can help marketers effectively balance quality with quantity when it comes to lead generation. Download the white paper to learn more.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Top 5 Best Practices for Creating Effective Campaign Dashboards]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97039?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=97039&amp;c=CORE</link>
					<description>
						<![CDATA[ We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign&amp;#44; customer&amp;#44; advertising and/or branding information needed to achieve marketing objectives.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices for Deploying Collaborative BI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96934?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=96934&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will show you how to navigate around the usual hurdles and deliver collaborative BI that works.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Sun, 04 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SUN SPARC &amp; reg; ENTERPRISE T5120, T5220, T5140, AND T5240 SERVER ARCHITECTURE]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136255?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5136255&amp;c=CORE</link>
					<description>
						<![CDATA[ Employing the UltraSPARC&amp;reg; T2 and UltraSPARC T2 Plus processors - the industry&apos;s first massively threaded Systems on a Chip (SoC) - Sun SPARC&amp;reg;
Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=94401&amp;c=CORE</link>
					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[ROI Case Study: Crest Animation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139247?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=5139247&amp;c=CORE</link>
					<description>
						<![CDATA[ Download this case study and read how Crest Animation eliminated storage bottlenecks, improved productivity, and gained more than $19 Million in benefits with HP StorageWorks Solution.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Fri, 23 Nov 2007 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Podcast--Connecting Through Content Issue One: How Technology Marketers Meet Buyers &apos;  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/87982?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=87982&amp;c=CORE</link>
					<description>
						<![CDATA[ This report discusses content strategies and preferences from the unique perspectives of both the B2B technology buyers and marketers.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Connecting Through Content: Issue One]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/87939?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=87939&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, Issue One: How Technology Marketers Meet Buyers&apos; Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers&apos; and technology buyers&apos; perspectives.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Improve Your Vision and Grow your Career with Visual Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94085?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=94085&amp;c=CORE</link>
					<description>
						<![CDATA[ Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with&amp;#44; visualize and navigate your data.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Lead Generation and Management: Online Strategies and Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/66002?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls interactive&amp;n=66002&amp;c=CORE</link>
					<description>
						<![CDATA[ Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you&apos;re like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you&apos;re looking for.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Tue, 15 Jun 2004 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20interactive/ds,CORE/oe,utf8/rss.xml						
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