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	Calls stress  - KnowledgeStorm
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	KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[EnterpriseDB Evaluation Guide]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140990?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5140990&amp;c=CORE</link>
					<description>
						<![CDATA[ This guide will walk you through evaluating EnterpriseDB&apos;s products, Postgres Plus Standard Server and Postgres Plus Advanced Server, to help you decide which product is right for you. This evaluation guide will also help with installation and testing and provide additional information on how to use the product.]]>				
					</description>
					<author>
						<![CDATA[EnterpriseDB Corporation]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Selling to the C-Level: How to Convince Company Leaders to Buy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140793?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5140793&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.]]>				
					</description>
					<author>
						<![CDATA[ZoomInfo]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[The Top 5 Server Monitoring Battles and How You Can Win Them]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140670?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5140670&amp;c=CORE</link>
					<description>
						<![CDATA[ The uses, requirements, and complexity of servers have all increased dramatically. Consequently, server monitoring has more importance in today&apos;s environments. This guide looks at some of the most pressing challenges you might face in ensuring optimal server performance. It offers insights into the tools and strategies for addressing these demands.]]>				
					</description>
					<author>
						<![CDATA[Nimsoft, Inc.]]>				
					</author>
					<pubDate>
						Wed, 04 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Desperate Times Call for Strategic Measures, Part II]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140678?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5140678&amp;c=CORE</link>
					<description>
						<![CDATA[ This is a follow up to &quot;Desperate Times Call for Strategic Measures&quot; which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0.]]>				
					</description>
					<author>
						<![CDATA[Atos Origin]]>				
					</author>
					<pubDate>
						Wed, 04 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Podcast- The Secret to Maximizing Virtualization ROI in the Dynamic Data Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140638?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5140638&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast details a strategy to optimize your virtualized infrastructure performance. Get answers on how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.]]>				
					</description>
					<author>
						<![CDATA[Akorri]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Presentation Transcript: Competing on Innovation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140649?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5140649&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this transcript to learn how to get all the speed, flexibility and processing power of a custom-built data warehouse.]]>				
					</description>
					<author>
						<![CDATA[Sybase, Inc.]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Addressing the Destructive Business Impact of Data Performance Problems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140431?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5140431&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper details non-disruptive strategies for eliminating performance problems in existing data integration environments.]]>				
					</description>
					<author>
						<![CDATA[Syncsort]]>				
					</author>
					<pubDate>
						Wed, 28 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Performance First: Performance &amp; #45;based Network Management Keeps Organizations  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140291?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5140291&amp;c=CORE</link>
					<description>
						<![CDATA[ In this whitepaper, you will learn about the current shift in focus from network availability to application performance and how a new management model, what NetQoS calls Performance First&amp;trade;, will empower you to advance to the next level in managing your network for application performance.]]>				
					</description>
					<author>
						<![CDATA[NetQoS, Inc.]]>				
					</author>
					<pubDate>
						Thu, 22 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Competing on Innovation... Next-Generation BI Appliances]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139671?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139671&amp;c=CORE</link>
					<description>
						<![CDATA[ View this Webcast and learn to get all the speed, flexibility and processing power of a custom-built data warehouse.]]>				
					</description>
					<author>
						<![CDATA[Sybase, Inc.]]>				
					</author>
					<pubDate>
						Thu, 15 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Web Compatibility and Performance Testing in a Multi-Browser World]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140017?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5140017&amp;c=CORE</link>
					<description>
						<![CDATA[ The browser wars bring fresh challenges for web designers and developers. This session enables you to understand JavaScript behavior and performance across browsers, as well as consider object load order differences.]]>				
					</description>
					<author>
						<![CDATA[Gomez]]>				
					</author>
					<pubDate>
						Fri, 09 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Best Practices: Protect Your Online Revenue Through Web Performance Testing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138803?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5138803&amp;c=CORE</link>
					<description>
						<![CDATA[ Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today&apos;s rich and complex applications.]]>				
					</description>
					<author>
						<![CDATA[Gomez]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Best Practices: Real-World Performance Testing and the “aha” Moment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139523?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139523&amp;c=CORE</link>
					<description>
						<![CDATA[ Tune in to this podcast now for expert insight on the connection between web performance testing and the bottom line, and pointers and best practices for ensuring the success of your critical eBusiness initiatives.]]>				
					</description>
					<author>
						<![CDATA[Gomez]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Taking IT to the Next Level]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141291?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5141291&amp;c=CORE</link>
					<description>
						<![CDATA[ When a major acquisition made Layered Tech a larger company with new goals and an opportunity to expand its customer base, the IT team had to revamp its infrastructure to match. Read this case study to learn about the solutions they use to provide the technology and infrastructure that best meets the needs of their customers.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Plain Talk About Training Payment Options: The IT Professional &apos; s Guide to Making Smart  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139464?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139464&amp;c=CORE</link>
					<description>
						<![CDATA[ Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Mon, 21 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Giving Nurses More Time to Care]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139225&amp;c=CORE</link>
					<description>
						<![CDATA[ The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139223?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139223&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Achieving Breakthrough Performance in Analytics and Reporting]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139081?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139081&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast discusses how you can accelerate your data analysis, reporting and business intelligence (BI) applications with the help of a column-based analytics server.]]>				
					</description>
					<author>
						<![CDATA[Sybase, Inc.]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Controlling the Cost of Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139011?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139011&amp;c=CORE</link>
					<description>
						<![CDATA[ This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they&apos;re doing to control it.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139075&amp;c=CORE</link>
					<description>
						<![CDATA[ Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Get More Value from Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139009?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139009&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this podcast to hear how all-new HiDef Corporate&amp;#153; leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Audio Conferencing 2.0: Control Costs &amp; Simplify Administration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139015?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139015&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, we&apos;re taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139071&amp;c=CORE</link>
					<description>
						<![CDATA[ Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[PostgreSQL Performance Tuning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138576?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5138576&amp;c=CORE</link>
					<description>
						<![CDATA[ This presentation covers every aspect of performance: server settings, caching, sizing operating system resources, optimizer processing, problem queries, storage efficiency, and some hardware selection details.]]>				
					</description>
					<author>
						<![CDATA[EnterpriseDB Corporation]]>				
					</author>
					<pubDate>
						Fri, 28 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Software Testing Vol.3: This Issue of Software Testing Delves Into Mobile Application and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137626?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5137626&amp;c=CORE</link>
					<description>
						<![CDATA[ This ezine covers the topic of testing and retesting defects and cites the Blackberry blackouts of 2007 and 2008 as examples of issues that could have been detected by regressing testing.]]>				
					</description>
					<author>
						<![CDATA[SearchSoftwareQuality.com]]>				
					</author>
					<pubDate>
						Mon, 27 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Ready Solutions for Virtual Infrastructure Availability Using Dell™ Poweredge™  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141290?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5141290&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper presents an example configuration and best practices for deploying and configuring a highly available architecture using an example solution configuration and then discussing how the configuration helps in maximizing uptime.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Fri, 24 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Transfer Volumes: Accelerating files, email and backup with fewer resources]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137164?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5137164&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast discusses the top five challenges in enterprise networks, data and server consolidation challenges, performance issues and solutions, best practices for network architecture management, and Blue Coat&apos;s vision for addressing these issues.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Thu, 09 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Gaining the Performance Edge Using a Column-Oriented Database Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137924?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5137924&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the data explosion phenomenon and why column-oriented database systems are able to provide the boost that is needed to gain the performance edge. The paper contrasts row-oriented systems with column-oriented systems, and then elaborates on the benefits of the columnar approach.]]>				
					</description>
					<author>
						<![CDATA[Sybase, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Seven Ways ITIL Can Help You in an Economic Downturn]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136633?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5136633&amp;c=CORE</link>
					<description>
						<![CDATA[ IT Infrastructure Library&amp;#174; (ITIL&amp;#174;) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Software Testing eZine Vol.2 &amp; #45; Testing Strategies for Complex Environments: Agile, SOA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135580?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5135580&amp;c=CORE</link>
					<description>
						<![CDATA[ In this issue of SearchSoftwareQuality.com&amp;#39;s Software Testing eZine, we&amp;#39;ll discuss a Service Oriented Architecture (SOA) as a new testing environment as well as an Agile software development (ASD) methodology.]]>				
					</description>
					<author>
						<![CDATA[SearchSoftwareQuality.com]]>				
					</author>
					<pubDate>
						Wed, 06 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[BMC Enhances its Performance Assurance for Mainframes solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135088?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5135088&amp;c=CORE</link>
					<description>
						<![CDATA[ This research brief examines the new release of the BMC Performance Assurance for Mainframes product. We assess its overall significance and describe the reaction of two early users.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 17 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expand Your Reach: Mastering Multi-Modal Survey Research]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135523?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5135523&amp;c=CORE</link>
					<description>
						<![CDATA[ Whether it&apos;s in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Tue, 14 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Password Self-Service Version 4.1.1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134890?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5134890&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop Authority&amp;#174; Password Self-Service&amp;#153; provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Emprise 5000 in Mixed Application Environments: Fast, Reliable, Low-Cost Storage for Email ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141141?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5141141&amp;c=CORE</link>
					<description>
						<![CDATA[ Xiotech’s Emprise 5000 system is a proven choice for direct-attached storage supporting a single, high-performance application. This document includes benchmark test results of a single Emprise 5000 system effectively supporting simultaneous email, database, and backup application loads -- with performance to spare.]]>				
					</description>
					<author>
						<![CDATA[Xiotech Corporation]]>				
					</author>
					<pubDate>
						Thu, 19 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SOFTWARE TESTING: New software testing technologies bring new challenges]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134173?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5134173&amp;c=CORE</link>
					<description>
						<![CDATA[ This first issue of SearchSoftwareQuality.com&apos;s Software Testing E-zine covers two new technology areas - virtualization and rich Internet applications (RIAs) - that are changing software testing approaches and presenting new challenges.]]>				
					</description>
					<author>
						<![CDATA[SearchSoftwareQuality.com]]>				
					</author>
					<pubDate>
						Mon, 16 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Initial Investment Payback Analysis: Dell PowerEdge R710 solution vs. HP ProLiant DL385  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139540?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5139540&amp;c=CORE</link>
					<description>
						<![CDATA[ In this report, we estimate both the number of older solutions each Dell PowerEdge R710 solution can replace and the payback period for replacing those older solutions.  One key finding discovered is that each Dell PowerEdge R710 solution can replace up to nine HP ProLiant DL385 solutions, and could yield a payback in under 9 months.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Sun, 01 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Managing Project and Portfolio Risk in the Oil and Gas Industry During an Economic Downturn]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140022?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5140022&amp;c=CORE</link>
					<description>
						<![CDATA[ Project portfolio management solutions, such as those from Oracle, enable project leaders to successfully manage risk, even in this volatile climate. They also enable companies to identify the best strategies for pursuing existing projects and to identify the most-promising future projects for investment.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sun, 01 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco IP Phone Features]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133219?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5133219&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains various features (Softkeys) available to the phone while in a call state.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Tue, 10 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sun Products Test Drive &amp; #45; Try and Buy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102250?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=102250&amp;c=CORE</link>
					<description>
						<![CDATA[ Sun&apos;s free product trials give you the opportunity to test the very latest Sun Open Storage products and solutions for your business: absolutely free for a full 60 days, with full technical support.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SEC Exam Survival Guide: Prepare in 12 Steps]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98821?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=98821&amp;c=CORE</link>
					<description>
						<![CDATA[ This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Journal of Management Excellence - Introducing Management Excellence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136291?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=5136291&amp;c=CORE</link>
					<description>
						<![CDATA[ A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 05 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Implementing Chargeback For The Virtual Data Center: A Step-By-Step Approach]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94949?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=94949&amp;c=CORE</link>
					<description>
						<![CDATA[ Many organizations recognize the need for Chargeback&amp;#44; but simply do not know where to start. The workshop will walk through an easy to understand step by step approach for implementing Chargeback.]]>				
					</description>
					<author>
						<![CDATA[VKernel]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Calls%20stress/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=94401&amp;c=CORE</link>
					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Tackling the Virtualization Chargeback Challenge]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94301?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=94301&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how VKernel&amp;#39;s Chargeback Virtual Appliance helps companies gain cost visibility and chargeback on resource utilization; recover costs of ESX Infrastructure; and measure resource consumption by applications, resource pools and clusters.]]>				
					</description>
					<author>
						<![CDATA[VKernel]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How to Implement Chargeback in a Virtualized Data Center Using the Resource Consumption Model]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94302?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=94302&amp;c=CORE</link>
					<description>
						<![CDATA[ When IT professionals make massive investments in the virtualized data center, financial controls to contain sprawl and maintain control are essential. This white paper shows you how to do so by implementing chargeback.]]>				
					</description>
					<author>
						<![CDATA[VKernel]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Power and Cooling Capacity Management for Data Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93178?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Calls stress&amp;n=93178&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper describes the principles for achieving power and cooling capacity management.]]>				
					</description>
					<author>
						<![CDATA[APC]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
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