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	Computer Telephony Integration service  - KnowledgeStorm
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	KnowledgeStorm
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			<item>					
					<title>
					<![CDATA[eGuide: Building a UC Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99722?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=99722&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this expert E-Guide- series of in-depth Expert Tips from SearchUnifiedCommunications.com to learn more about planning and building an effective unified communications strategy for your business.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Enterprise telephony: IP PBX vs. UC software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99696?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=99696&amp;c=CORE</link>
					<description>
						<![CDATA[ In this video interview, Burton Group Senior Consultant Ken Agress will examine how UC software is challenging the traditional IP-PBX and how telephony fits in the market evolution of unified communications.]]>				
					</description>
					<author>
						<![CDATA[SearchUnifiedCommunications.com]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[KEYNOTE: Successful UC integration: Picking the path to adoption]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99695?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=99695&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, expert Blair Pleasant will discuss four UC deployment models that will help companies realize UC&apos;s value proposition -- whether they&apos;re looking to do small pilot program or deeply integrate UC into business processes across the board.]]>				
					</description>
					<author>
						<![CDATA[SearchUnifiedCommunications.com]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[IT Briefing: Integrating Microsoft Unified Communications with Current Phone Systems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99656?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=99656&amp;c=CORE</link>
					<description>
						<![CDATA[ This document discusses how a company can integrate Microsoft’s Unified Communication (UC) services with their existing telephony system.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Magic Quadrant for Managed and Professional Network Service Providers, North America]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97258?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97258&amp;c=CORE</link>
					<description>
						<![CDATA[ This document is a guide for midsize businesses and large companies to identify and evaluate vendors that deliver IT services in support of connectivity and communications infrastructure.]]>				
					</description>
					<author>
						<![CDATA[Dimension Data.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[TEM for IP Readiness]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99554?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=99554&amp;c=CORE</link>
					<description>
						<![CDATA[ AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend – and apply the technologies and services that will yield the highest ROI.]]>				
					</description>
					<author>
						<![CDATA[AnchorPoint.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Meet the Experts in Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98952?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=98952&amp;c=CORE</link>
					<description>
						<![CDATA[ Hear from an impressive panel of presenters - featuring industry analysts, customers, and business partners - as they discuss how UC and integrating telephony solutions can positively impact your organization.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How to Approach IPTV Solution Integration - A Framework on Lessons Learned]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98888?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=98888&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper describes how to perform IPTV solution integration, blending end-to-end IPTV component technical knowledge with a strong business-focused approach to create closely integrated work packages.]]>				
					</description>
					<author>
						<![CDATA[Alcatel Lucent]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Enhance your phone system and Simplify IT with Dell and Microsoft Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98609?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=98609&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast learn about the identity and presence factors of Microsoft Unified Communications and how these factors control the future of communications and how to track them.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Simplifying Contact Center Technology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98730?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=98730&amp;c=CORE</link>
					<description>
						<![CDATA[ Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Realizing Faster Return through Unified Communications Agility]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98670?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=98670&amp;c=CORE</link>
					<description>
						<![CDATA[ Increased virtualization is driving the need for organizations to invest in tools to enable distributed workers to effectively communicate and collaborate. Unified Communications can increase revenue and employee productivity while reducing costs.]]>				
					</description>
					<author>
						<![CDATA[Dialcom]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Video Telephony: Completing the Picture of Unified Communications Effectiveness]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98335?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=98335&amp;c=CORE</link>
					<description>
						<![CDATA[ Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise.]]>				
					</description>
					<author>
						<![CDATA[TANDBERG.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How Should an Enterprise Move towards Unified Communications?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98037?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=98037&amp;c=CORE</link>
					<description>
						<![CDATA[ Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.]]>				
					</description>
					<author>
						<![CDATA[Avaya, Inc]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya’s Telephony Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98275?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=98275&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how Teleformix&apos;s ECHO™ digital recording solution integrates seamlessly with Avaya’s telephony systems, providing your company with a crucial customer service tool - quality assurance recording.]]>				
					</description>
					<author>
						<![CDATA[Teleformix.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco &apos; s CallManager]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98277?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=98277&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how ECHO&apos;s direct digital integration with Cisco&apos;s VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN.]]>				
					</description>
					<author>
						<![CDATA[Teleformix.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Intelligent Branch Office Communication Strategies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97886?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97886&amp;c=CORE</link>
					<description>
						<![CDATA[ Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions.]]>				
					</description>
					<author>
						<![CDATA[Avaya, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[SCOPIA Connector for IBM Lotus Sametime]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97691?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97691&amp;c=CORE</link>
					<description>
						<![CDATA[ RADVISION’s SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM’s next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.]]>				
					</description>
					<author>
						<![CDATA[RADVISION]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[IT Briefing: Rethink Conferencing Solutions: Dell and Microsoft Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97075?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97075&amp;c=CORE</link>
					<description>
						<![CDATA[ This document discusses the conferencing features that make up Microsoft Unified Communications.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Video: BlackBerry Primer - Getting Telephony Managers up to Speed on the Industry &apos; s  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97117?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97117&amp;c=CORE</link>
					<description>
						<![CDATA[ With BlackBerry® now offering a WLAN solution for the &quot;Corridor Warrior&quot;, telephony / network infrastructure managers are now having to play catch up.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
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			<item>					
					<title>
					<![CDATA[IP Telephony: Accurately Measuring the Total Cost of Ownership in the Branch Environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97154?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97154&amp;c=CORE</link>
					<description>
						<![CDATA[ As technical barriers are eliminated and more organizations begin to adopt Internet protocol–based telephony, companies are finding there are demonstrable, real-world total cost of ownership (TCO) advantages associated with implementing IPT solutions.]]>				
					</description>
					<author>
						<![CDATA[Avaya, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Making the most of OSS and service provider CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96970?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=96970&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Improving Application Performance with WAN Emulation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97732?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97732&amp;c=CORE</link>
					<description>
						<![CDATA[ Applications often perform poorly when run over a Wide Area Network (WAN). Few IT organizations focus enough attention on performance during application development or acquisition.]]>				
					</description>
					<author>
						<![CDATA[Shunra Software]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
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			<item>					
					<title>
					<![CDATA[Is Your Infrastructure Ready for Unified Communications?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97122?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97122&amp;c=CORE</link>
					<description>
						<![CDATA[ Join us for this informative Webcast and take a closer look at what&apos;s involved in making sure your infrastructure meets the basic requirements for Unified Communications.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Converged Communications Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97145?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97145&amp;c=CORE</link>
					<description>
						<![CDATA[ In this white paper learn how professional services skills, industry systems integration leadership, plus strategic partnerships with leading enterprise telecommunications system suppliers combine to enable what is commonly referred to as Unified Communicate.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Unified Communications: A Practical Approach]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97894?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97894&amp;c=CORE</link>
					<description>
						<![CDATA[ In this exclusive E-Guide, Gary Audin provides expert in-depth tips for making a smooth transition to unified communications]]>				
					</description>
					<author>
						<![CDATA[Avaya, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Extend the Value of IBM Lotus Applications with Avaya Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97130?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97130&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise’s who have based their collaboration application strategies on IBM collaboration applications can voice enable them with Avaya to create the seamless ability to “click-to-communicate”]]>				
					</description>
					<author>
						<![CDATA[Avaya, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Is your infrastructure ready for Unified Communications?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97243?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97243&amp;c=CORE</link>
					<description>
						<![CDATA[ Join us for this informative Podcast in which HP Unified Communications Portfolio Manager George Stiglich takes a closer look at what&apos;s involved in making sure your infrastructure meets the basic requirements.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Network and Voice Management Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97528?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97528&amp;c=CORE</link>
					<description>
						<![CDATA[ At least 60% of all network problems can be directly traced to implementing changes. In this white paper learn about strategy and solutions while implementing new technologies while maintaining live 24/7 operation.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Adaptive Network Architecture]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97142?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97142&amp;c=CORE</link>
					<description>
						<![CDATA[ Networks today need the capacity and flexibility to create rapid yet secure infrastructure access for partners, customers. Read this white paper and learn a new adaptive networking approach.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Total Economic Impact™ Of Avaya IP Telephony Solutions Within A Branch Environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97141?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97141&amp;c=CORE</link>
					<description>
						<![CDATA[ The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Avaya IP Telephony solutions specifically for the branch environment within their organizations.]]>				
					</description>
					<author>
						<![CDATA[Avaya, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Managing Application Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96402?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=96402&amp;c=CORE</link>
					<description>
						<![CDATA[ The goals of this white paper is to describe how IT organizations can use WAN emulation tools to improve the performance of applications, plan for change and improve the relationship between the application groups and the network group.]]>				
					</description>
					<author>
						<![CDATA[Shunra Software]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices for Planning, Deploying and Managing Enterprise VoIP]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96163?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=96163&amp;c=CORE</link>
					<description>
						<![CDATA[ The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[A Look at Business Transformation - Perception Vs. Reality]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95054?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=95054&amp;c=CORE</link>
					<description>
						<![CDATA[ Alcatel-Lucent has developed the Transformation Advantage™ Framework to guide operators in making the right large-scale changes.]]>				
					</description>
					<author>
						<![CDATA[Alcatel Lucent]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[WAN Optimization in MPLS Networks - The Transparency Challenge]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95124?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=95124&amp;c=CORE</link>
					<description>
						<![CDATA[ Today’s modern Wide Area Networks (WANs), such as MPLS networks, provide much more than just a framework for information transport.]]>				
					</description>
					<author>
						<![CDATA[Expand  Networks]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=94401&amp;c=CORE</link>
					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[True Mobilitie with Oracle Solutions: Integration, Domain Expertise, and Scalability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94944?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=94944&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study learn how Mobiliite is changing the telecom industry by leveraging technology to provide an entirely different financial model for deploying, upgrading, and owning wireless and networks and towers.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Voice over IP/Telephony - Out-of-Band Management Products by Avocent Help Vonage Manage  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94191?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=94191&amp;c=CORE</link>
					<description>
						<![CDATA[ Vonage is a pioneer in the broadband phone industry, helping to set the standard for pricing, features, call quality and reliability for the Voice over Internet Protocol (VoIP) category. To support its product offerings, read how out...]]>				
					</description>
					<author>
						<![CDATA[Avocent.]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Capitalizing on Unified Communications: A Business and Technical Strategy Overview]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94172?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=94172&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper presents Wipro’s point of view on the benefits of UC, and describes our unique ability to combine telephony planning and industry-specific expertise with comprehensive UC solutions.]]>				
					</description>
					<author>
						<![CDATA[WiPro]]>				
					</author>
					<pubDate>
						Wed, 27 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Lumber Company Cuts Customer Delays down to Size]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93941?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=93941&amp;c=CORE</link>
					<description>
						<![CDATA[ The Cisco Unified Communications system has eliminated the need for a separate intercom system, as well, employees can now send a page to any one of the three locations by using their Cisco Unified IP Phones to dial a special number.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 22 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Turning IP Communications into a Bankable Business Asset]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94000?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=94000&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study learn how a few attorneys decided to form a new Houston law. They saw it as an opportunity to build a practice using the latest technologies. Discover how they turned IP Communications into a bankable business asset.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Alcatel-Lucent &apos; s Managed IP PBX Enables KPN to Reposition Its Portfolio and Grow SMB  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93196?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=93196&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses the experiences of KPN, a company that integrated Alcatel-Lucent’s managed OmniPCX Office IP PBX into its service portfolio, branding it Flexible.]]>				
					</description>
					<author>
						<![CDATA[Alcatel Lucent]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Rethink conferencing solutions - Dell and Microsoft Unified Communications Simplify IT -  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94343?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=94343&amp;c=CORE</link>
					<description>
						<![CDATA[ Attend this free webinar and see how you can integrate voice and video conferencing into your existing email infrastructure with Microsoft Unified Communications solutions from Dell.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The SIP High Availability and Reliability Paradigm]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91866?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=91866&amp;c=CORE</link>
					<description>
						<![CDATA[ Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly and transparently over a common network. This paper discusses techniques of designing and building reliable SIP networks.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks]]>				
					</author>
					<pubDate>
						Thu, 01 Nov 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
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			<item>					
					<title>
					<![CDATA[IP Telephony Manager: Phone Extensions, Phone Calls &amp; Voice Quality]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/90484?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=90484&amp;c=CORE</link>
					<description>
						<![CDATA[ PROGNOSIS simplifies the task of managing large IP telephony deployments. It is ideally suited to global enterprises and large managed service providers. PROGNOSIS delivers real-time information about phone extensions, phone calls, voice quality, availability of the telephony service, and interconnections to telecommunications providers.]]>				
					</description>
					<author>
						<![CDATA[PROGNOSIS]]>				
					</author>
					<pubDate>
						Fri, 07 Sep 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[California Institute for Telecommunications and Information Technology (Calit2) Uses  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98583?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=98583&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study Calit2 and Cyberinfrastructure for Advanced Marine Microbial Ecology Research and Analysis (CAMERA) develop a cost-effective, high-performance environment where researchers have unlimited access to the existing genomics data.]]>				
					</description>
					<author>
						<![CDATA[Kognitio]]>				
					</author>
					<pubDate>
						Sun, 01 Jul 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Computer Telephony Integration service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Canadian Airport Reaps the Benefits of Truly Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97151?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=97151&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study learn how Halifax International Airport Authority, one of Canada&apos;s largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utilities.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Fri, 01 Jun 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Multi-Vendor IP Telephony Management: Challenges and Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/90483?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=90483&amp;c=CORE</link>
					<description>
						<![CDATA[ An increasing number of enterprises are faced with the challenge of supporting and maintaining IP telephony systems from multiple IP-PBX vendors. This paper examines the increasing occurrence of these environments and the present day challenges of using multiple tools to manage them.]]>				
					</description>
					<author>
						<![CDATA[PROGNOSIS]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Multi-Channel Call Center Agent - Reality or Myth? - an AberdeenGroup Report sponsored  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/89897?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=89897&amp;c=CORE</link>
					<description>
						<![CDATA[ Read how AberdeenGroup&apos;s research, which represents a strong cross-section of industry, clearly shows that Best-in-Class companies are moving to multiple channel agent support. To achieve this, companies should look at implementing the recommendations found in this white paper.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Unified Communications Merges With IP Telephony In 2007]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92042?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=92042&amp;c=CORE</link>
					<description>
						<![CDATA[ IP communications has evolved from a replacement technology for telephone systems into unified communication (UC) applications that improve worker productivity and reduce business delays in reaching key decision-makers.  Although the UC market is a developing one, learn how it enables companies to gain new value from investments in IP telephony.]]>				
					</description>
					<author>
						<![CDATA[Forrester Research]]>				
					</author>
					<pubDate>
						Thu, 01 Feb 2007 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[ePowerCenter - Customer Relationship Management and Interaction Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72594?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Computer Telephony Integration service&amp;n=72594&amp;c=CORE</link>
					<description>
						<![CDATA[ ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers.  It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Fri, 04 Feb 2005 00:00:00 EST				
					</pubDate>
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