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	Contact CRM Budget  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[E-Book: Improve the Efficiency of Your Call Center - Leveraging VoIP and Session Initiation ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/101449?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=101449&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this E-Guide and explore how constructing your service organization around SIP and utilizing SIP-based contact center can make managing premium service channels more effective and interactively guide lower-value clients.]]>				
					</description>
					<author>
						<![CDATA[Genesys]]>				
					</author>
					<pubDate>
						Sat, 01 Nov 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Extreme Consolidation: Reduce Your IT Infrastructure Costs in the Most Demanding IT  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100984?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=100984&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies need enterprise class computing power with the flexibility to change computing capacity at a moment&apos;s notice. In this white paper learn more about a powerful and flexible solution for consolidating enterprise-class Unix deployments.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96863?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=96863&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today&apos;s global business environment.]]>				
					</description>
					<author>
						<![CDATA[CosmoCom, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100541?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=100541&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains how organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base, get insight into new areas of opportunity, and do more with less.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99798?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=99798&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper educates end-users and decision makers on Software-as-a-Service (SaaS). Learn how it differs from traditional software, and what the key benefits are when deploying SaaS applications. It also looks at Total Cost of Ownership (TCO).]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100542?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=100542&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[E-Book: Making Real-time Information a Reality in the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99889?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=99889&amp;c=CORE</link>
					<description>
						<![CDATA[ This E-book from SearchCRM.com explores best practices and strategies for using real-time information in the call center.]]>				
					</description>
					<author>
						<![CDATA[Genesys]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100095?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=100095&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions.]]>				
					</description>
					<author>
						<![CDATA[Portrait Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[eCity Ledger - General Ledger &amp; Financial Reporting for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96414?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=96414&amp;c=CORE</link>
					<description>
						<![CDATA[ The eCity Ledger application speeds the process of preparing and presenting accurate financial information.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT]]>				
					</author>
					<pubDate>
						Tue, 26 Aug 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99598?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=99598&amp;c=CORE</link>
					<description>
						<![CDATA[ The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.]]>				
					</description>
					<author>
						<![CDATA[Celio Corp / REDFLY Mobile Companion]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[From Cold to Hot: Lead Nurturing Programs That Generate Sales]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99329?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=99329&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains the importance of lead nurturing—in the lead management process. It takes a look at best practices for nurturing leads in today’s competitive business environment, and offers advice for implementing a lead-nurturing program.]]>				
					</description>
					<author>
						<![CDATA[Vtrenz, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Choosing the Best CRM for Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98729?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=98729&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company&apos;s needs today and support your business as it grows and evolves.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Thriving in an Economic Downturn]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99400?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=99400&amp;c=CORE</link>
					<description>
						<![CDATA[ This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets.]]>				
					</description>
					<author>
						<![CDATA[Avaya Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[A Buyer’s Guide for Software Companies Considering On-demand Financial Applications to Meet ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98582?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=98582&amp;c=CORE</link>
					<description>
						<![CDATA[ The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and leading independent Software Vendors to leverage on-demand financial applications.]]>				
					</description>
					<author>
						<![CDATA[Intacct]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[How to Calculate the ROI of Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98143?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=98143&amp;c=CORE</link>
					<description>
						<![CDATA[ Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online - GotoAssist]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Gartner &apos; s Magic Quadrant for Marketing Resource Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97821?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=97821&amp;c=CORE</link>
					<description>
						<![CDATA[ MRM is a set of processes and capabilities designed to enhance a company’s ability to orchestrate and optimize internal and external marketing resources.]]>				
					</description>
					<author>
						<![CDATA[Aprimo, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96999?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=96999&amp;c=CORE</link>
					<description>
						<![CDATA[ Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.]]>				
					</description>
					<author>
						<![CDATA[Avaya Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96957?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=96957&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Genesys]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView IT HelpDesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95023?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=95023&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Tue, 20 May 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Sales Order Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[10 Reasons to Get Your Support Software as a Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96618?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=96618&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model.]]>				
					</description>
					<author>
						<![CDATA[Parature, Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Success Story: Communications - AT &amp; T]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96885?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=96885&amp;c=CORE</link>
					<description>
						<![CDATA[ Cingular wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff.  After careful consideration, it chose Informiam to meet that goal.]]>				
					</description>
					<author>
						<![CDATA[Genesys]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Customer Information Team Delivers Reliable Customer Contact Information with Daimler  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96675?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=96675&amp;c=CORE</link>
					<description>
						<![CDATA[ DaimlerChrysler needed to consolidate their multiple operational databases into one set of data stores to join disparate data and achieve an accurate single customer view.]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Microsoft Dynamics CRM Online ® Offer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96931?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=96931&amp;c=CORE</link>
					<description>
						<![CDATA[ Download this free trial of Microsoft Dynamics CRM Online with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution &amp; find out what small business decision makers are buzzing about.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Using Real-Time Information to Improve Contact Center Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99188?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=99188&amp;c=CORE</link>
					<description>
						<![CDATA[ From this 15-minute podcast, you&apos;ll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.]]>				
					</description>
					<author>
						<![CDATA[Genesys]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CS-ENTERPRISE--Complete Enterprise Configuration Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96119?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=96119&amp;c=CORE</link>
					<description>
						<![CDATA[ Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Information Quality Protection and Assessment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96085?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=96085&amp;c=CORE</link>
					<description>
						<![CDATA[ A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.]]>				
					</description>
					<author>
						<![CDATA[Datanomic]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Genesys Global Consumer Survey - 2007]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95315?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=95315&amp;c=CORE</link>
					<description>
						<![CDATA[ This survey highlights the importance of the contact centre experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.]]>				
					</description>
					<author>
						<![CDATA[Genesys]]>				
					</author>
					<pubDate>
						Thu, 27 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95314?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=95314&amp;c=CORE</link>
					<description>
						<![CDATA[ Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers&apos; needs and allow them to control the interaction.]]>				
					</description>
					<author>
						<![CDATA[Genesys]]>				
					</author>
					<pubDate>
						Thu, 27 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ERP for Service Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=95262&amp;c=CORE</link>
					<description>
						<![CDATA[ Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations.  It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Epicor for Distribution - Enterprise and Mid-Market Distribution Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95263?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=95263&amp;c=CORE</link>
					<description>
						<![CDATA[ Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim Test Data Management Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94850?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=94850&amp;c=CORE</link>
					<description>
						<![CDATA[ The Optim Test Data Management Solution offers proven capabilities to optimize test data management processes. Now you can create &quot;right-sized&quot; test databases with minimal cost and effort. Optim helps companies improve application quality, speed time to market, and accelerate revenue generation.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expensewatch.com: T &amp; E Expense Reports, A/P Invoice Management &amp; Purchasing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94812?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=94812&amp;c=CORE</link>
					<description>
						<![CDATA[ Expensewatch.com offers best-of-breed modules for Travel &amp; Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.]]>				
					</description>
					<author>
						<![CDATA[ExpenseWatch.com]]>				
					</author>
					<pubDate>
						Fri, 14 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94587?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=94587&amp;c=CORE</link>
					<description>
						<![CDATA[ Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.]]>				
					</description>
					<author>
						<![CDATA[Infor]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IFS Enterprise Asset Management - EAM / CMMS]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93688?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=93688&amp;c=CORE</link>
					<description>
						<![CDATA[ IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Fri, 15 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[6 Steps To ERP Implementation Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93155?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=93155&amp;c=CORE</link>
					<description>
						<![CDATA[ Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Planning a Data Migration Road Map: From Pitfalls to Perfection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93042?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=93042&amp;c=CORE</link>
					<description>
						<![CDATA[ This E-Guide details some of the pitfalls of data migration-and offers new information about best practices and tools available to do data migration effectively, so projects can stay on schedule and under budget.]]>				
					</description>
					<author>
						<![CDATA[Business Objects]]>				
					</author>
					<pubDate>
						Tue, 01 Jan 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM: The Essential Guide - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92211?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=92211&amp;c=CORE</link>
					<description>
						<![CDATA[ This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Tue, 11 Dec 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HelpConnection.NET - .NET Help Desk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91493?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=91493&amp;c=CORE</link>
					<description>
						<![CDATA[ The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.]]>				
					</description>
					<author>
						<![CDATA[Expinion.net]]>				
					</author>
					<pubDate>
						Tue, 16 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Visual Grasp Accounting for Manufacturing &amp; Distribution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91429?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=91429&amp;c=CORE</link>
					<description>
						<![CDATA[ We take the time to be sure to qualify that our accounting products will solve your problems by working with you to develop a needs and features comparison list, training and conversion requirements and a guaranteed implementation plan.]]>				
					</description>
					<author>
						<![CDATA[Grasp Software Corporation]]>				
					</author>
					<pubDate>
						Fri, 12 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Outlander Outlook Plugin for Email and Calendar Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91123?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=91123&amp;c=CORE</link>
					<description>
						<![CDATA[ Outlander is an Outlook Add-In that integrates your contacts, tasks, calendar events, and emails with attachments with SugarCRM®. Use Outlander to add important tasks, meetings, and calls from SugarCRM to your Outlook calendar. Keep track of important conversations by filing emails and attachments in your collaborative SugarCRM suite.]]>				
					</description>
					<author>
						<![CDATA[HereWare LLC]]>				
					</author>
					<pubDate>
						Tue, 09 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HereWare On-Demand Sales, CRM, Project &amp; Document Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91121?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=91121&amp;c=CORE</link>
					<description>
						<![CDATA[ HereWare is an On-Demand and all-in-One sales, CRM, project, and document management system, integrated for your business. Now your team can work together, and you can manage their efforts, to increase sales and productivity. It doesn’t matter if they are spread around your office, or around the globe, HereWare brings them all together.]]>				
					</description>
					<author>
						<![CDATA[HereWare LLC]]>				
					</author>
					<pubDate>
						Tue, 09 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HelpConnection.NET Solution Trial Version .NET Help Desk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91491?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=91491&amp;c=CORE</link>
					<description>
						<![CDATA[ We&apos;re sure that you&apos;ll want to see and feel the HelpConnection.NET solution for yourself, even before you request a free trial version. So, we have prepared an online demo for you to try out. So go for it, test all you want!]]>				
					</description>
					<author>
						<![CDATA[Expinion.net]]>				
					</author>
					<pubDate>
						Mon, 01 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88610?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=88610&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM Budget/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
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					<![CDATA[KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/86977?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=86977&amp;c=CORE</link>
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						<![CDATA[ Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later &quot;pile on&quot; to more advanced, but also more competitive, leads.]]>				
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						<![CDATA[KnowledgeStorm, Inc]]>				
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						Thu, 01 Feb 2007 00:00:00 EST				
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					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
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					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
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					<![CDATA[Advanced Professional Services Automation / Project Portfolio Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/55724?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=55724&amp;c=CORE</link>
					<description>
						<![CDATA[ Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.]]>				
					</description>
					<author>
						<![CDATA[Unanet Technologies]]>				
					</author>
					<pubDate>
						Tue, 06 May 2003 00:00:00 EDT				
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					<title>
					<![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contact CRM Budget&amp;n=2763&amp;c=CORE</link>
					<description>
						<![CDATA[ Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers.  If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Tue, 14 May 2002 00:00:00 EDT				
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