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Thu, 16 Oct 2008 00:00:00 EDT 60 <![CDATA[E-Book: Making Real-time Information a Reality in the Contact Center]]> http://www.knowledgestorm.com/search/index/sol_summary/99889?pos=14&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=99889&c=CORE Mon, 01 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions ...]]> http://www.knowledgestorm.com/search/index/sol_summary/100095?pos=8&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=100095&c=CORE Mon, 01 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[5 Ways to Improve Customer Service in a Down Economy]]> http://www.knowledgestorm.com/search/index/sol_summary/98724?pos=42&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=98724&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[The CMO Survival Guide: Four Steps to Marketing Optimization]]> http://www.knowledgestorm.com/search/index/sol_summary/98912?pos=33&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=98912&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Thriving in an Economic Downturn]]> http://www.knowledgestorm.com/search/index/sol_summary/99400?pos=29&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=99400&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO]]> http://www.knowledgestorm.com/search/index/sol_summary/99598?pos=23&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=99598&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[From Cold to Hot: Lead Nurturing Programs That Generate Sales]]> http://www.knowledgestorm.com/search/index/sol_summary/99329?pos=19&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=99329&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Bridging the Gap in CRM Application Support]]> http://www.knowledgestorm.com/search/index/sol_summary/98907?pos=11&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=98907&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Bowen & Groves Wins ContactCenterWorld.com 2008 Members’ Choice Award]]> http://www.knowledgestorm.com/search/index/sol_summary/98483?pos=44&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=98483&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Increase First Contact Resolution: The Key to Superior Support]]> http://www.knowledgestorm.com/search/index/sol_summary/98146?pos=40&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=98146&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Enterprise Benefits of Real-Time Contact Center Performance Management]]> http://www.knowledgestorm.com/search/index/sol_summary/98396?pos=39&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=98396&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience]]> http://www.knowledgestorm.com/search/index/sol_summary/93668?pos=34&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=93668&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[AMTdirect Real Estate Information Management for Service Providers]]> http://www.knowledgestorm.com/search/index/sol_summary/97779?pos=49&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=97779&c=CORE Fri, 20 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Implementing a Telecommuting Program]]> http://www.knowledgestorm.com/search/index/sol_summary/96998?pos=48&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=96998&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Extraordinary Customer Service]]> http://www.knowledgestorm.com/search/index/sol_summary/96996?pos=47&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=96996&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Essential Manager ' s Guide: Intelligent Communications]]> http://www.knowledgestorm.com/search/index/sol_summary/97138?pos=41&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=97138&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Go Green and Increase Profitability with Virtual Contact Centers]]> http://www.knowledgestorm.com/search/index/sol_summary/96997?pos=36&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=96997&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement?]]> http://www.knowledgestorm.com/search/index/sol_summary/96958?pos=35&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=96958&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service]]> http://www.knowledgestorm.com/search/index/sol_summary/96999?pos=31&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=96999&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive ...]]> http://www.knowledgestorm.com/search/index/sol_summary/96957?pos=16&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=96957&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Moving Beyond the Queue - Focusing on the Real-Time Customer]]> http://www.knowledgestorm.com/search/index/sol_summary/96883?pos=43&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=96883&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Roadmap for Implementing a Multi-Site IP Contact Center]]> http://www.knowledgestorm.com/search/index/sol_summary/96838?pos=37&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=96838&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Success Story: Communications - AT & T]]> http://www.knowledgestorm.com/search/index/sol_summary/96885?pos=27&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=96885&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer Information Team Delivers Reliable Customer Contact Information with Daimler ...]]> http://www.knowledgestorm.com/search/index/sol_summary/96675?pos=20&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=96675&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Using Real-Time Information to Improve Contact Center Performance]]> http://www.knowledgestorm.com/search/index/sol_summary/99188?pos=1&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=99188&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer Information Quality Protection and Assessment]]> http://www.knowledgestorm.com/search/index/sol_summary/96085?pos=12&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=96085&c=CORE Fri, 25 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Simplify the business of doing business: IBS Integrator]]> http://www.knowledgestorm.com/search/index/sol_summary/95522?pos=45&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=95522&c=CORE Thu, 03 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Developing a Spectacular Support Structure]]> http://www.knowledgestorm.com/search/index/sol_summary/95621?pos=50&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=95621&c=CORE Tue, 01 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Genesys Global Consumer Survey - 2007]]> http://www.knowledgestorm.com/search/index/sol_summary/95315?pos=15&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=95315&c=CORE Thu, 27 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer ...]]> http://www.knowledgestorm.com/search/index/sol_summary/95314?pos=13&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=95314&c=CORE Thu, 27 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer Support solution]]> http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=24&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=95018&c=CORE Wed, 19 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center]]> http://www.knowledgestorm.com/search/index/sol_summary/94587?pos=7&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=94587&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[6 Steps To ERP Implementation Success]]> http://www.knowledgestorm.com/search/index/sol_summary/93155?pos=28&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=93155&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Email Marketing Intelligence]]> http://www.knowledgestorm.com/search/index/sol_summary/92892?pos=30&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=92892&c=CORE Tue, 22 Jan 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[CRM: The Essential Guide - Five Principles for CRM Success]]> http://www.knowledgestorm.com/search/index/sol_summary/92211?pos=17&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=92211&c=CORE Tue, 11 Dec 2007 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[HelpConnection.NET - .NET Help Desk Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/91493?pos=10&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=91493&c=CORE Tue, 16 Oct 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Visual Grasp Accounting for Manufacturing & Distribution]]> http://www.knowledgestorm.com/search/index/sol_summary/91429?pos=21&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=91429&c=CORE Fri, 12 Oct 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Outlander Outlook Plugin for Email and Calendar Integration]]> http://www.knowledgestorm.com/search/index/sol_summary/91123?pos=9&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=91123&c=CORE Tue, 09 Oct 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[HereWare On-Demand Sales, CRM, Project & Document Management]]> http://www.knowledgestorm.com/search/index/sol_summary/91121?pos=3&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=91121&c=CORE Tue, 09 Oct 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[HelpConnection.NET Solution Trial Version .NET Help Desk]]> http://www.knowledgestorm.com/search/index/sol_summary/91491?pos=2&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=91491&c=CORE Mon, 01 Oct 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI]]> http://www.knowledgestorm.com/search/index/sol_summary/88610?pos=18&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=88610&c=CORE Tue, 01 May 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]> http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=25&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=86925&c=CORE Mon, 05 Feb 2007 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center ...]]> http://www.knowledgestorm.com/search/index/sol_summary/85731?pos=6&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=85731&c=CORE Wed, 01 Nov 2006 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[RealDialog - Knowledge Management, Web Self-Service and Search Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/84215?pos=5&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=84215&c=CORE Mon, 30 Oct 2006 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Astea Alliance Service Management Suite]]> http://www.knowledgestorm.com/search/index/sol_summary/77202?pos=38&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=77202&c=CORE Wed, 07 Sep 2005 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[ePowerCenter - Customer Relationship Management and Interaction Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/72594?pos=4&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=72594&c=CORE Fri, 04 Feb 2005 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer Support Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=22&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=72165&c=CORE Fri, 21 Jan 2005 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Service Lifecycle Management Goes Mobile: Taking Field Service Applications into the Field]]> http://www.knowledgestorm.com/search/index/sol_summary/63293?pos=32&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=63293&c=CORE Thu, 01 Jan 2004 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Astea Alliance - Service Lifecycle Management]]> http://www.knowledgestorm.com/search/index/sol_summary/25292?pos=26&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=25292&c=CORE Fri, 25 Oct 2002 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]> http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=46&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Contact CRM&n=2763&c=CORE Tue, 14 May 2002 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contact CRM/ds,CORE/oe,utf8/rss.xml