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	KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[How to Achieve 100% Electronic AR Invoicing Realistic Steps to Quit Paper]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141312?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5141312&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers&apos; needs.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Tue, 24 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Eight Questions to Ask When Considering an All-in-One Data Protection Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140972?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5140972&amp;c=CORE</link>
					<description>
						<![CDATA[ Many administrators who oversee their organization’s backup and recovery are considering an all-in-one data protection (DP) solution.  There are eight things to consider before you make your decision on which solution to purchase and this white paper explains them.]]>				
					</description>
					<author>
						<![CDATA[i365, A Seagate Company]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[The 10 Worst Practices for Technical Support and How to Overcome Them]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140495?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5140495&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will explore 10 of the &quot;worst practices&quot; that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[DataDirect HIPAA/ICD Upgrade Toolkit 2009]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140265?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5140265&amp;c=CORE</link>
					<description>
						<![CDATA[ This toolkit will help you to fully understand the new rules that have been installed to United States Department of Health and Human Services (HHS) and how it is being used in conjunction with Health Insurance Portability and Accountability Act (HIPAA).]]>				
					</description>
					<author>
						<![CDATA[DataDirect Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Achieving HIPAA Compliance with Red Hat Enterprise Virtualization for Desktops]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139855?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5139855&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific HIPAA mandates, while at the same time increasing their overall efficiency and agility.]]>				
					</description>
					<author>
						<![CDATA[Red Hat]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Presentation Transcript: Getting There From Here: Delivering Unified Communications to Your ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139299?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5139299&amp;c=CORE</link>
					<description>
						<![CDATA[ This presentation explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5139077&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Grow Your Business with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138977?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5138977&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Presentation Transcript: SOX, GLBA and HIPAA: Multiple Regulations, One Compliance Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139123?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5139123&amp;c=CORE</link>
					<description>
						<![CDATA[ Many companies, even those that are not in a regulated industry, can benefit from current information about the three most common compliance regulations: SOX, GLBA and HIPAA. Read this presentation transcript to learn how these laws may affect your organization.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Fri, 04 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Application Whitelisting: The Must Have Technology for Security and Compliance Today]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138691?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5138691&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, learn ways to combat the malicious code of malware and trojans from McAfee&apos;s Stuart McClure. Gain insight into how application whitelisting, a means of providing security with less overhead without negative performance impact, can aid your compliance initiatives while not raising operational costs.]]>				
					</description>
					<author>
						<![CDATA[McAfee, Inc.]]>				
					</author>
					<pubDate>
						Thu, 03 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Case Study: Unified Communications and Indiana University Medical Group]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138844?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5138844&amp;c=CORE</link>
					<description>
						<![CDATA[ When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution.  This case study gives details on the benefits they gained.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[E-Guide: Essential Guide to HIPAA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139768?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5139768&amp;c=CORE</link>
					<description>
						<![CDATA[ Electronic health records are a cornerstone of President Obama&apos;s national healthcare reform. But in order to succeed, healthcare organizations need to ensure consumer privacy. As a result, changes to the Health Insurance Portability and Accountability Act were recently enacted. We&apos;ll explain the new requirements and how to prepare for an audit.]]>				
					</description>
					<author>
						<![CDATA[Information Security Magazine]]>				
					</author>
					<pubDate>
						Mon, 31 Aug 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137511?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5137511&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Data Breaches in the US]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139992?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5139992&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn the specifics of how, what and when data breaches occur in the United States by viewing this sales tool. Discover how much data was compromised by lost backup tapes, computer theft and lockbox theft from various organizations like health insurance companies, banks and federal departments.]]>				
					</description>
					<author>
						<![CDATA[Quantum Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Deliver Effective Governance for Identity and Access Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140421?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5140421&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations should consider a thorough approach to IAM governance that meets the requirements of discovering, documenting and analyzing user access; establishing a process for user access governance; ensuring that constraints help manage business conflict; enforcing policies; and continuous monitoring.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Thu, 11 Jun 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Good, Bad and Necessary: The Complete Guide to PCI 6.6 Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138114?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5138114&amp;c=CORE</link>
					<description>
						<![CDATA[ This resource provides IT security professionals with the information needed to understand PCI compliance and specifically, one of the standard&apos;s latest requirements, 6.6. In addition, the paper offer tips for successful PCI 6.6 compliance and highlights compliance successes from real-world companies.]]>				
					</description>
					<author>
						<![CDATA[Breach Security]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
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					<title>
					<![CDATA[MKS Toolkit for Developers v9.2p2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136354?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5136354&amp;c=CORE</link>
					<description>
						<![CDATA[ MKS Toolkit for Developers speeds the software development and administration process and reduces errors by eliminating the time spent on tedious manual tasks. MKS Toolkit dramatically improves the compatibility between Windows and UNIX environments.]]>				
					</description>
					<author>
						<![CDATA[MKS, Inc. &amp;#45; Interoperability Division]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
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					<title>
					<![CDATA[MKS Toolkit for Enterprise Developers v9.2p2 &amp; #45; Porting UNIX applications to Windows]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136361?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5136361&amp;c=CORE</link>
					<description>
						<![CDATA[ MKS Toolkit for Enterprise Developers is the ultimate in UNIX to Windows migration. Maintain a single course base across UNIX and Windows saving time and money for years to come, while cutting development time &amp;#45; 70%, 80%, even 90%.]]>				
					</description>
					<author>
						<![CDATA[MKS, Inc. &amp;#45; Interoperability Division]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
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					<title>
					<![CDATA[MKS X/Server v 8.5 &amp; #45; High-performance, transparent PC X server]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136364?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5136364&amp;c=CORE</link>
					<description>
						<![CDATA[ This world of PC/UNIX system integration demands a product available for the newest PC architectures and is easy to use and easy to manage. Applications normally available on expensive UNIX workstations can be readily accessed from enterprise desktops.]]>				
					</description>
					<author>
						<![CDATA[MKS, Inc. &amp;#45; Interoperability Division]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Data Quality: A Survival Guide For Marketing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136219?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5136219&amp;c=CORE</link>
					<description>
						<![CDATA[ Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Best Practices of the Best-Run Sales Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136333?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5136333&amp;c=CORE</link>
					<description>
						<![CDATA[ Leadership teams in today&apos;s strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Implementing Cisco &apos; s Web 2.0 Collaboration Technologies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136044?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5136044&amp;c=CORE</link>
					<description>
						<![CDATA[ As technology evolves, there is a never-ending question to designers and implementers: &quot;What is coming next?&quot; The answer is &quot;Collaboration.&quot; The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Tue, 26 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Find, Qualify, and Close More Business Faster With a Free Trial of ZoomInfo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135926?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5135926&amp;c=CORE</link>
					<description>
						<![CDATA[ In today&apos;s economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.]]>				
					</description>
					<author>
						<![CDATA[ZoomInfo]]>				
					</author>
					<pubDate>
						Tue, 19 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Backup and Recovery for Microsoft Exchange Server - Data Domain Deduplication Storage Best  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135633?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5135633&amp;c=CORE</link>
					<description>
						<![CDATA[ In many companies, Microsoft Exchange is now commonly viewed as a mission-critical application. Protecting Exchange information is critical and backup is still the primary method used. This paper focuses on the traditional backup and recovery practices for Microsoft Exchange Server along with solutions from Data Domain.]]>				
					</description>
					<author>
						<![CDATA[Data Domain]]>				
					</author>
					<pubDate>
						Fri, 08 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Recovery Manager for Exchange &amp; #45; Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134901?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5134901&amp;c=CORE</link>
					<description>
						<![CDATA[ Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates?]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ChangeAuditor for Exchange &amp; #45; Critical change Alert - &lt; i/ &gt; Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134902?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5134902&amp;c=CORE</link>
					<description>
						<![CDATA[ Exchange is part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor for Exchange is the answer.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[MessageStats Version 6.5.1 &amp; #45; Exchange Server Reporting and Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134909?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5134909&amp;c=CORE</link>
					<description>
						<![CDATA[ MessageStats simplifies management of Exchange helping IT administrators to improve performance, increase efficiencies and plan for capacity requirements.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Spotlight On Messaging &amp; #45; Optimize Exchange Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134923?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5134923&amp;c=CORE</link>
					<description>
						<![CDATA[ Do you have an accurate picture of your messaging environment? Do you have a comprehensive view across multiple messaging platforms? Now you can.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ActiveRoles Server &amp; #45; Active Directory Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134971?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5134971&amp;c=CORE</link>
					<description>
						<![CDATA[ Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ChangeAuditor for Active Directory - &lt; i/ &gt; Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134972?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5134972&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Active Directory, File Systems and Exchange are part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor is the answer.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Recovery Manager for Active Directory]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134973?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5134973&amp;c=CORE</link>
					<description>
						<![CDATA[ Human error and hardware or software failures can easily corrupt Active Directory. AD objects can often be modified or deleted by mistake and faulty scripts can overwrite attributes. The result is unplanned system downtime and lost user productivity.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SpotLight on Active Directory: Diagnostic Tool for Troubleshooting in AD Environments &amp; #45 ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134974?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5134974&amp;c=CORE</link>
					<description>
						<![CDATA[ How can you tell if your domain controller is experiencing problems with replication or performance? How do you identify resource bottlenecks? We can help.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Buyer’s Guide for Compliance Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133396?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5133396&amp;c=CORE</link>
					<description>
						<![CDATA[ This document presents an overview of the Sarbanes-Oxley Act (SOX), Gramm-Leach-Bliley Act (GLB), and Health Insurance Portability &amp; Accountability (HIPAA). It then translates these mandates into identity management requirements and challenges; defines and describes the reference model, and applies the reference model to the mandates.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 13 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Addressing Compliance Initiatives with Center for Internet Security Benchmarks]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134621?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5134621&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper details the background you need to build an effective compliance program by understanding benchmarks, the basic building blocks of compliance initiatives. You&apos;ll learn about the benchmarks specified by the Center for Internet Security (CIS), which are often used as a starting point for creating a compliance initiative.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Real &amp; #45;time Shop Floor Integration &amp; #44; Simplified: The Right ERP System Can Make It  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102555?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=102555&amp;c=CORE</link>
					<description>
						<![CDATA[ The key to achieving cost&amp;#45;effective savings in the supply chain is to exchange information accurately and quickly in real-time.]]>				
					</description>
					<author>
						<![CDATA[IQMS]]>				
					</author>
					<pubDate>
						Wed, 24 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102381?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=102381&amp;c=CORE</link>
					<description>
						<![CDATA[ Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.]]>				
					</description>
					<author>
						<![CDATA[CSSI]]>				
					</author>
					<pubDate>
						Mon, 15 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Addressing the challenges of implementing a customer-centric strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5137365&amp;c=CORE</link>
					<description>
						<![CDATA[ The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi&amp;#45;channel touchpoints.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138482?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5138482&amp;c=CORE</link>
					<description>
						<![CDATA[ Devine Capital had relied on Microsoft&amp;reg; Office Outlook&amp;reg; and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics&amp;trade; CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 15 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[For Everything You Need and Expect in a Health Claims Management System...GET THE FACTS]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95482?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=95482&amp;c=CORE</link>
					<description>
						<![CDATA[ FACTS&amp;#174; gives you the most comprehensive line of fully automated and integrated&amp;#44; advanced technologies for expert management of your business.]]>				
					</description>
					<author>
						<![CDATA[Ebix Health, Inc.]]>				
					</author>
					<pubDate>
						Wed, 02 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138224?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=5138224&amp;c=CORE</link>
					<description>
						<![CDATA[ Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics&amp;trade; CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 01 Jan 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86977?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=86977&amp;c=CORE</link>
					<description>
						<![CDATA[ Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later &quot;pile on&quot; to more advanced, but also more competitive, leads.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Thu, 01 Feb 2007 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[6 Steps to Enterprise Resource Planning Implementation Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93155?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=93155&amp;c=CORE</link>
					<description>
						<![CDATA[ Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/75375?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=75375&amp;c=CORE</link>
					<description>
						<![CDATA[ The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 May 2006 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Podcast - The Fine Art of Lead Follow-up]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/81031?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=81031&amp;c=CORE</link>
					<description>
						<![CDATA[ The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This podcast walks you through key strategies for implementing an effective lead follow-up and qualification process]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Mon, 27 Feb 2006 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[KnowledgeNote: What Research Tells Us About Lead Management and Follow-Up]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/75070?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=75070&amp;c=CORE</link>
					<description>
						<![CDATA[ The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This paper walks you through key strategies for implementing an effective lead follow-up and qualification process.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Mon, 23 May 2005 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20Health%20Insurance/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[FACTS ADMIN &amp; #45; Advanced Technologies for Expert Health Claims Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95479?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts Health Insurance&amp;n=95479&amp;c=CORE</link>
					<description>
						<![CDATA[ FACTS ADMIN is a fully automated&amp;#44; real&amp;#45;time policy administration system &amp;#45; with support for membership enrollment and eligibility management&amp;#44; premium administration&amp;#44; accounts payable&amp;#44; and administration of broker commissions.]]>				
					</description>
					<author>
						<![CDATA[Ebix Health, Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2004 00:00:00 EST				
					</pubDate>
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