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	Contacts problems with  - KnowledgeStorm
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	KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Largest UK Network Solves BIG Problem with Small Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141271?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5141271&amp;c=CORE</link>
					<description>
						<![CDATA[ ITV.com’s IT management sought a future-proofed solution that would improve overall performance and future proof for High Definition editing without increasing the physical storage footprint requirements of their small datacenter. Nexsan was the only company that could deliver the solution they required.]]>				
					</description>
					<author>
						<![CDATA[Nexsan Technologies]]>				
					</author>
					<pubDate>
						Mon, 23 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[USPM Manages SharePoint Environments, Sites, Users &amp; Security - &lt; i/ &gt; Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140879?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5140879&amp;c=CORE</link>
					<description>
						<![CDATA[ SharePoint&apos;s limited out-of-the-box administration utilities make management complex and burdensome, creating problems with permissions management, eliminating dead accounts and identifying orphaned sites along with increased SharePoint staff time. See how administrators use web-based Metalogix Universal SharePoint Manager to manage SharePoint.]]>				
					</description>
					<author>
						<![CDATA[Metalogix]]>				
					</author>
					<pubDate>
						Tue, 10 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[The 10 Worst Practices for Technical Support and How to Overcome Them]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140495?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5140495&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will explore 10 of the &quot;worst practices&quot; that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Tactical Data Quality Projects Deliver Quick ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137750?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5137750&amp;c=CORE</link>
					<description>
						<![CDATA[ This expert podcast offers advice for deploying and completing tactical data quality projects from Forrester&apos;s Rob Karel.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[SAP Pitfalls: How Can You Avoid Them?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140179?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5140179&amp;c=CORE</link>
					<description>
						<![CDATA[ SAP ERP applications can help you increase productivity, reduce costs, and gain strategic advantage. However, they touch every business process across your company and the risk for problems with implementation, management, and upgrades can be high. This paper identifies the most common SAP pitfalls and explains the best ways to resolve them.]]>				
					</description>
					<author>
						<![CDATA[AT&amp;T Corp]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Starwood Hotels and Resorts Worldwide Enriches SAP Efficiency with ReadSoft]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140083?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5140083&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will give you an overview of how one company&apos;s business soared after applying AP processing to their company improved business.]]>				
					</description>
					<author>
						<![CDATA[ReadSoft]]>				
					</author>
					<pubDate>
						Tue, 13 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Drive Your Enterprise with Event-Driven Scheduling]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139271?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5139271&amp;c=CORE</link>
					<description>
						<![CDATA[ Use Event Monitors to create an event-driven schedule for your enterprise using system events on your Windows, UNIX, and Linux servers to launch reactive jobs through Robot/SCHEDULE.]]>				
					</description>
					<author>
						<![CDATA[Help/Systems]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5139077&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales— ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139050?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5139050&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm&apos;s information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Grow Your Business with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138977?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5138977&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Application Whitelisting: The Must Have Technology for Security and Compliance Today]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138691?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5138691&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, learn ways to combat the malicious code of malware and trojans from McAfee&apos;s Stuart McClure. Gain insight into how application whitelisting, a means of providing security with less overhead without negative performance impact, can aid your compliance initiatives while not raising operational costs.]]>				
					</description>
					<author>
						<![CDATA[McAfee, Inc.]]>				
					</author>
					<pubDate>
						Thu, 03 Sep 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Whose Fault is it Anyway? Using Compuware Abend-AID to Diagnose DB2 and WebSphere MQ Problems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138771?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5138771&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses how you can leverage existing Abend-AID capabilities to simplify problem resolution even in these increasingly complex systems. Read this paper to learn more about diagnosing DB2 and WebSphere MQ problems with Compuware Abend-AID.]]>				
					</description>
					<author>
						<![CDATA[Compuware Corporation]]>				
					</author>
					<pubDate>
						Thu, 03 Sep 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Overcoming problems with RAID]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138531?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5138531&amp;c=CORE</link>
					<description>
						<![CDATA[ In this expert webcast, learn how to recognize and deal with common RAID issues in storage arrays.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Thu, 27 Aug 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Portal Authentication: A Balancing Act Between Security, Usability &amp; Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138472?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5138472&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses the problems with current authentication systems and the drivers that should be motivating organizations of all sizes to improve their access controls.]]>				
					</description>
					<author>
						<![CDATA[PistolStar, Inc.]]>				
					</author>
					<pubDate>
						Tue, 25 Aug 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The AVG Web Threat Data Feed]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137771?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5137771&amp;c=CORE</link>
					<description>
						<![CDATA[ Forums, social networking sites, and content delivered by advertising networks are prime targets for malicious code. According to IDC, up to 30% of companies with over 500 employees have been infected through Web surfing. Try a free week-long trial of The Feed and see how it can help keep your company safe.]]>				
					</description>
					<author>
						<![CDATA[AVG Technologies USA, Inc.]]>				
					</author>
					<pubDate>
						Fri, 31 Jul 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137511?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5137511&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
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					<![CDATA[Performance Under Pressure: The State of Enterprise Web Application Quality and Availability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139327?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5139327&amp;c=CORE</link>
					<description>
						<![CDATA[ Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Driving Efficiency Within your Data Center: Reduce costs by reducing duplicate data]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137183?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5137183&amp;c=CORE</link>
					<description>
						<![CDATA[ This presentation transcript features Brian Babineau, senior analyst with the Enterprise Strategy Group. Today Badineau would like to talk to you a little bit about driving efficiency within your data center and how you can reduce cost by reducing the amount of duplicate data that maybe in your environment.]]>				
					</description>
					<author>
						<![CDATA[Data Domain]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
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					<title>
					<![CDATA[MKS Toolkit for Developers v9.2p2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136354?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5136354&amp;c=CORE</link>
					<description>
						<![CDATA[ MKS Toolkit for Developers speeds the software development and administration process and reduces errors by eliminating the time spent on tedious manual tasks. MKS Toolkit dramatically improves the compatibility between Windows and UNIX environments.]]>				
					</description>
					<author>
						<![CDATA[MKS, Inc. &amp;#45; Interoperability Division]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
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					<![CDATA[MKS Toolkit for Enterprise Developers v9.2p2 &amp; #45; Porting UNIX applications to Windows]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136361?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5136361&amp;c=CORE</link>
					<description>
						<![CDATA[ MKS Toolkit for Enterprise Developers is the ultimate in UNIX to Windows migration. Maintain a single course base across UNIX and Windows saving time and money for years to come, while cutting development time &amp;#45; 70%, 80%, even 90%.]]>				
					</description>
					<author>
						<![CDATA[MKS, Inc. &amp;#45; Interoperability Division]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
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					<![CDATA[MKS X/Server v 8.5 &amp; #45; High-performance, transparent PC X server]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136364?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5136364&amp;c=CORE</link>
					<description>
						<![CDATA[ This world of PC/UNIX system integration demands a product available for the newest PC architectures and is easy to use and easy to manage. Applications normally available on expensive UNIX workstations can be readily accessed from enterprise desktops.]]>				
					</description>
					<author>
						<![CDATA[MKS, Inc. &amp;#45; Interoperability Division]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Developing A Universal Approach To Cleansing Customer And Product Data]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136224?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5136224&amp;c=CORE</link>
					<description>
						<![CDATA[ Data quality has always been an important issue for companies, and this
is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Backup Optimization Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135980?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5135980&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Paul Kruschwitz, Director of Enterprise Solutions for Falconstor Software, as he discusses best practices for backup optimization. Learn about the benefits of a virtual tape library (VTL), common problems with backup environments, and the latest Falconstor VTL solutions.]]>				
					</description>
					<author>
						<![CDATA[FalconStor Software]]>				
					</author>
					<pubDate>
						Wed, 20 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Find, Qualify, and Close More Business Faster With a Free Trial of ZoomInfo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135926?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5135926&amp;c=CORE</link>
					<description>
						<![CDATA[ In today&apos;s economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.]]>				
					</description>
					<author>
						<![CDATA[ZoomInfo]]>				
					</author>
					<pubDate>
						Tue, 19 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Police Department Utilizes Analytics and Statistics to Identify Crime Areas]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135482?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5135482&amp;c=CORE</link>
					<description>
						<![CDATA[ CMPD experienced problems with two particular areas of crime. They needed community involvement to really make an impact in these areas. PASW Statistics allowed CMDP to gather data and present it as compelling evidence  of the need for community involvement.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CA/Microsoft Hyper-V Protection White Paper &quot; Adopting Server Virtualization for Business  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136078?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5136078&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will discuss how server virtualization technology helps significantly reduce overall IT capital expense and operational costs. Learn how Hyper-V&amp;trade; virtualization technology can be quickly deployed in any business environment so that you can build an IT infrastructure with disaster recovery capabilities.]]>				
					</description>
					<author>
						<![CDATA[CA]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Spotlight On Messaging &amp; #45; Optimize Exchange Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134923?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5134923&amp;c=CORE</link>
					<description>
						<![CDATA[ Do you have an accurate picture of your messaging environment? Do you have a comprehensive view across multiple messaging platforms? Now you can.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Recovery Manager for Exchange &amp; #45; Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134901?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5134901&amp;c=CORE</link>
					<description>
						<![CDATA[ Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates?]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ChangeAuditor for Exchange &amp; #45; Critical change Alert - &lt; i/ &gt; Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134902?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5134902&amp;c=CORE</link>
					<description>
						<![CDATA[ Exchange is part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor for Exchange is the answer.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ChangeAuditor for Active Directory - &lt; i/ &gt; Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134972?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5134972&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Active Directory, File Systems and Exchange are part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor is the answer.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Recovery Manager for Active Directory]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134973?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5134973&amp;c=CORE</link>
					<description>
						<![CDATA[ Human error and hardware or software failures can easily corrupt Active Directory. AD objects can often be modified or deleted by mistake and faulty scripts can overwrite attributes. The result is unplanned system downtime and lost user productivity.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ActiveRoles Server &amp; #45; Active Directory Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134971?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5134971&amp;c=CORE</link>
					<description>
						<![CDATA[ Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[MessageStats Version 6.5.1 &amp; #45; Exchange Server Reporting and Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134909?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5134909&amp;c=CORE</link>
					<description>
						<![CDATA[ MessageStats simplifies management of Exchange helping IT administrators to improve performance, increase efficiencies and plan for capacity requirements.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SpotLight on Active Directory: Diagnostic Tool for Troubleshooting in AD Environments &amp; #45 ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134974?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5134974&amp;c=CORE</link>
					<description>
						<![CDATA[ How can you tell if your domain controller is experiencing problems with replication or performance? How do you identify resource bottlenecks? We can help.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieving Service Excellence Across The Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135215?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5135215&amp;c=CORE</link>
					<description>
						<![CDATA[ Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Sun, 01 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Intelligence: Putting Information to Work]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132059?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5132059&amp;c=CORE</link>
					<description>
						<![CDATA[ Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 23 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Security Awareness: Is User Education of Any Use at All?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138792?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5138792&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines arguments for and against security awareness training and education, approaches to integrating social approaches to security, and user-friendly approaches to teaching computer hygiene to mixed audiences.]]>				
					</description>
					<author>
						<![CDATA[ESET]]>				
					</author>
					<pubDate>
						Mon, 08 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138482?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5138482&amp;c=CORE</link>
					<description>
						<![CDATA[ Devine Capital had relied on Microsoft&amp;reg; Office Outlook&amp;reg; and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics&amp;trade; CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 15 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138224?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=5138224&amp;c=CORE</link>
					<description>
						<![CDATA[ Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics&amp;trade; CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 01 Jan 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Contacts%20problems%20with/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[6 Steps to Enterprise Resource Planning Implementation Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93155?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=93155&amp;c=CORE</link>
					<description>
						<![CDATA[ Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
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					<![CDATA[Power and Cooling Capacity Management for Data Centers]]>				
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						<![CDATA[ This paper describes the principles for achieving power and cooling capacity management.]]>				
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						<![CDATA[APC]]>				
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						Mon, 01 Jan 2007 00:00:00 EST				
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					<![CDATA[Using Visual Analysis to Answer any Question]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/94331?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=94331&amp;c=CORE</link>
					<description>
						<![CDATA[ Tableau is Business Intelligence software that helps people visually query and interpret information in databases.  It enables users to transform raw data into smart decisions using a drag and drop process that creates vivid, interactive visualizations.]]>				
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					<author>
						<![CDATA[Tableau Software]]>				
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						Mon, 01 Jan 2007 00:00:00 EST				
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					<![CDATA[The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification ...]]>				
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						<![CDATA[ The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices.]]>				
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						<![CDATA[KnowledgeStorm, Inc]]>				
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					<pubDate>
						Mon, 01 May 2006 00:00:00 EDT				
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					<![CDATA[Podcast - Eight Rules for Creating Great White Papers]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/81030?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=81030&amp;c=CORE</link>
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						<![CDATA[ White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This podcast outlines eight key steps to take when writing a white paper and what you should do once the paper is written.]]>				
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						<![CDATA[KnowledgeStorm, Inc]]>				
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						Tue, 07 Mar 2006 00:00:00 EST				
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					<![CDATA[Podcast - The Fine Art of Lead Follow-up]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/81031?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=81031&amp;c=CORE</link>
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						<![CDATA[ The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This podcast walks you through key strategies for implementing an effective lead follow-up and qualification process]]>				
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					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
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						Mon, 27 Feb 2006 00:00:00 EST				
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					<![CDATA[KnowledgeNote: What Research Tells Us About Lead Management and Follow-Up]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/75070?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=75070&amp;c=CORE</link>
					<description>
						<![CDATA[ The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This paper walks you through key strategies for implementing an effective lead follow-up and qualification process.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Mon, 23 May 2005 00:00:00 EDT				
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					<title>
					<![CDATA[Eight Rules for Creating Great White Papers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/74728?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Contacts problems with&amp;n=74728&amp;c=CORE</link>
					<description>
						<![CDATA[ White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This paper outlines eight key steps to take when writing a white paper and what you should do once the paper is written.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Thu, 12 May 2005 00:00:00 EDT				
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