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	Cost Justification Paper CRM  - KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Measuring Return on Investment of Real-time Feedback Analytics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141339?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5141339&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper demonstrates how even under conservative assumptions, Real-time Feedback Analytics (RFA) have very high ROIs, both in absolute terms and relative to the many productivity and infrastructure investments.]]>				
					</description>
					<author>
						<![CDATA[MarketTools, Inc.]]>				
					</author>
					<pubDate>
						Tue, 24 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[The Last Software You &apos; ll Ever Buy? The CRM Platform as Development Platform]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141117?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5141117&amp;c=CORE</link>
					<description>
						<![CDATA[ Can&apos;t decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Sun Systems for Oracle &apos; s Siebel CRM Enterprise: Transform Your Business for Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141037?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5141037&amp;c=CORE</link>
					<description>
						<![CDATA[ Consolidating and virtualizing application, web, and database tiers for enterprise Oracle&amp;reg; Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun&apos;s platform for the Oracle Siebel CRM software stack.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Mon, 16 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140917?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5140917&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140915?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5140915&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Presentation Transcript: Optimize Business and IT with New Generation Application Lifecycle]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140376?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5140376&amp;c=CORE</link>
					<description>
						<![CDATA[ This transcript provides a complete overview of application lifecycle management (ALM) and discusses how SAP&apos;s integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO.]]>				
					</description>
					<author>
						<![CDATA[SAP Community Network]]>				
					</author>
					<pubDate>
						Mon, 26 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Which Off-line CRM solution for Field Force?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140287?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5140287&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA&apos;s, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Presentation Transcript: Business Case for Data Protection Survey &amp; Results]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140464?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5140464&amp;c=CORE</link>
					<description>
						<![CDATA[ This presentation transcript presents the results of a survey conducted by Ponemon Institute and sponsored by Ounce Labs, an IBM Company. The survey determines what senior executives think about the value proposition of corporate data protection efforts. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[Ounce Labs, an IBM Company]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140210?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5140210&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Podcast: Optimize Business and IT With New Generation Application Lifecycle Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140062?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5140062&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast provides a complete overview of application lifecycle management (ALM) and discusses how SAP&apos;s integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO.]]>				
					</description>
					<author>
						<![CDATA[SAP Community Network]]>				
					</author>
					<pubDate>
						Mon, 12 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Make CRM Work the Way Salespeople Do]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139978?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5139978&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Optimize Business and IT With New Generation Application Lifecycle Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139201?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5139201&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast provides a complete overview of application lifecycle management (ALM) and discusses how SAP&apos;s integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO.]]>				
					</description>
					<author>
						<![CDATA[SAP Community Network]]>				
					</author>
					<pubDate>
						Wed, 30 Sep 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[New Ponemon Study Reveals Disconnects in Building the Business Case for Data Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139261?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5139261&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, newly released research reveals that C-level executives lack confidence in their organization&apos;s ability to safeguard sensitive data. This survey, conducted by Ponemon Institute and sponsored by Ounce Labs, an IBM Company, determines what senior executives think about the value proposition of corporate data protection efforts.]]>				
					</description>
					<author>
						<![CDATA[Ounce Labs, an IBM Company]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Don &apos; t Lose Your ROI with Antiquated Network Technology: Learn about New Technology from  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139748?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5139748&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn how the latest blade server modules from Sun Microsystems, based on the Intel® Xeon® processor 5500 series, deliver significant performance gains and energy savings, plus an innovative approach to networking that virtualizes each 10GbE port and provides high-bandwidth connectivity to each virtual server.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc. and Intel Corporation]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[CRM Strategy Guide: Leveraging your customers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139183?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5139183&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how innovative companies are turning CRM challenges into an opportunity for business advantage and cost reduction.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Tue, 15 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139171?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5139171&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5139077&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Taking Relationship Management to a New Level with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138984?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5138984&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Wealth Management Firms Choose CRM to Improve Productivity and Client Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138491?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5138491&amp;c=CORE</link>
					<description>
						<![CDATA[ To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 25 Aug 2009 00:00:00 EDT				
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					<title>
					<![CDATA[CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137567?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5137567&amp;c=CORE</link>
					<description>
						<![CDATA[ How can a company ensure that their marketing department&apos;s needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Thu, 23 Jul 2009 00:00:00 EDT				
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					<![CDATA[Making Interactions More Intelligent Across All Channels in the Retail Finance Industry]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137514?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5137514&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Case for Data Protection: Study of CEOs and other C-level Executives]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139334?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5139334&amp;c=CORE</link>
					<description>
						<![CDATA[ This study looks at what senior executives think about the value of corporate data protection efforts within their organizations. It is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information.]]>				
					</description>
					<author>
						<![CDATA[Ounce Labs, an IBM Company]]>				
					</author>
					<pubDate>
						Wed, 15 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Total Economic Impact &amp; trade; Of Esker DeliveryWare]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137214?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5137214&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of Esker to learn more about how beneficial going paperless can be for your company and how Esker DeliveryWare can help today.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Fri, 10 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Retaining Customers in Today &apos; s Economic Landscape: Improving SAP Order Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137213?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5137213&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Fri, 10 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Differentiate Your Company with Complete CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136443?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5136443&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Video White Paper: Seven Tips for Profiting from Lean Times with CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136508?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5136508&amp;c=CORE</link>
					<description>
						<![CDATA[ The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That&apos;s why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Connect and Empower Mobile Salespeople]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136503?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5136503&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Top 3 Reasons CRM Initiatives (Still) Fail &amp; #45; And How To Avoid Them]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136432?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5136432&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Tue, 09 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138913?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5138913&amp;c=CORE</link>
					<description>
						<![CDATA[ The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Sat, 02 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Relationship Management: The Winning Strategy in a Challenging Economy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139167?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5139167&amp;c=CORE</link>
					<description>
						<![CDATA[ In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 08 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Social CRM Comes of Age]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134695?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5134695&amp;c=CORE</link>
					<description>
						<![CDATA[ Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Retailers &apos; Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136502?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5136502&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will explore the global retail industry&apos;s movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 09 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Essentials of CRM for Wealth Management Empower Advisors with Client &amp; #45;centric Tools]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133576?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5133576&amp;c=CORE</link>
					<description>
						<![CDATA[ In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133573?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5133573&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133574?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5133574&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy.  This guide provides insight to help you take a more customer-centric view of your business.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Profit in a Downturn: 4 Customer &amp; #45;centric Strategies for Growth in a  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133577?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5133577&amp;c=CORE</link>
					<description>
						<![CDATA[ In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131900?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5131900&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores core principles companies can use to help them select a CRM system.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Ensure That Your Employees Will Want to Use CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133571?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5133571&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Integrating SAP Data in the Information System Using Open Source Data Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133233?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5133233&amp;c=CORE</link>
					<description>
						<![CDATA[ This Technical Note discusses Talend&amp;#39;s data integration capabilities for SAP and covers Talend&amp;#39;s SAP connectors&amp;#44; as well as additional SAP&amp;#45;dedicated tools.]]>				
					</description>
					<author>
						<![CDATA[Talend]]>				
					</author>
					<pubDate>
						Tue, 10 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Business Justification for Data Security]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141260?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5141260&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this report to learn about the business side of data security as we build a justification model to help you determine where, and how much, to invest in protecting your information assets.]]>				
					</description>
					<author>
						<![CDATA[McAfee, Inc.]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136247?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5136247&amp;c=CORE</link>
					<description>
						<![CDATA[ Midsized companies often feel challenged by their deep pocketed competitors.  However, being a midsized business actually makes you more agile in the market.  However, this agility is dependent on your ability to manage data, information, and develop processes.  This paper will outline how Oracle can help assist your data management solutions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 05 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Managing IT in a Downturn: Beyond Cost Cutting]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136323?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5136323&amp;c=CORE</link>
					<description>
						<![CDATA[ Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Nov 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Cost%20Justification%20Paper%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138488?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5138488&amp;c=CORE</link>
					<description>
						<![CDATA[ Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team&apos;s unique solution-selling process and drive adoption among sales staff. Working with Microsoft&amp;reg; IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics&amp;reg; CRM and integrated it with its legacy CRM system, providing the team with...]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 21 Oct 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Working the Way Salespeople Work]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100386?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=100386&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 19 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[CONSOLIDATING ORACLE &amp; reg; SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE &amp; reg; SERVER]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136267?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5136267&amp;c=CORE</link>
					<description>
						<![CDATA[ Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise&amp;reg; T5440 server, reducing the number of physical machines needed to effectively deploy applications.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Anatomy of a Siebel CRM Archiving Project]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138814?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5138814&amp;c=CORE</link>
					<description>
						<![CDATA[ The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[CRM Your Salespeople Will Love]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98728?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=98728&amp;c=CORE</link>
					<description>
						<![CDATA[ Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Choosing the Best CRM for Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98729?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=98729&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company&apos;s needs today and support your business as it grows and evolves.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Reducing Costs with Efficient Operations: A Fast Track to More Working Capital]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136328?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5136328&amp;c=CORE</link>
					<description>
						<![CDATA[ Untamed costs can deplete the precious working capital that&apos;s critical to your ongoing operations and new expansions. By instituting efficient automated
processes throughout your organization, you can reduce waste, unnecessary
overtime, and a host of other cost factors.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jul 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138489?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Cost Justification Paper CRM&amp;n=5138489&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows&amp;reg; operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 28 Jun 2007 00:00:00 EDT				
					</pubDate>
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