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	Crm In Telecommunications  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141118?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5141118&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140915?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5140915&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140917?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5140917&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Eco-sustainable wireless service: Opening new markets through cost-effective, alternative  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140517?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5140517&amp;c=CORE</link>
					<description>
						<![CDATA[ About a billion people worldwide do not have access to telecommunications services, mostly from lack of a power grid that can support network infrastructure. Traditional wireless networks for remote locations rely on costly generators that are hard on the environment. Read this whitepaper to learn about cost effective and eco-friendly alternatives.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Which Off-line CRM solution for Field Force?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140287?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5140287&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA&apos;s, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How to Embrace CRM and Make it Succeed in Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140059?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5140059&amp;c=CORE</link>
					<description>
						<![CDATA[ This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.]]>				
					</description>
					<author>
						<![CDATA[SYSPRO]]>				
					</author>
					<pubDate>
						Mon, 12 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Make CRM Work the Way Salespeople Do]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139978?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5139978&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139171?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5139171&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Spotfire for CRM: Supercharge Your Sales and Marketing Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139005?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5139005&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.]]>				
					</description>
					<author>
						<![CDATA[TIBCO Spotfire Division]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Podcast: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139032?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5139032&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.]]>				
					</description>
					<author>
						<![CDATA[TIBCO Spotfire Division]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138951?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138951&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization&apos;s return on investment.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Introduction to Microsoft Dynamics CRM Online]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138997?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138997&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138939?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138939&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Do Extraordinary Things Everyday with Microsoft Dynamics CRM!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138945?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138945&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138975?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138975&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Taking Relationship Management to a New Level with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138984?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138984&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138987?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138987&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn how you can start enhancing your organization&apos;s interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Drive Real-World Business Processes with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138989?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138989&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Converging Voice and IT Networks to Mobilize the Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139007?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5139007&amp;c=CORE</link>
					<description>
						<![CDATA[ Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications.  HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Overtaken by Events? -- The Quest for Operational Responsiveness]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140357?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5140357&amp;c=CORE</link>
					<description>
						<![CDATA[ Never has operational responsiveness, the pursuit of how continually and quickly to deliver maximum value to customers while deriving maximum profitability, been nearer the top of the business agenda. As this paper will demonstrate, harnessing business events, smart interpretation &amp; fast response are definite objectives, and the need is immediate.]]>				
					</description>
					<author>
						<![CDATA[Progress Software]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139222?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5139222&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses the role of user profile management. SPs’ efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel applications-led service initiatives.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Semantic Dialogues]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138587?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138587&amp;c=CORE</link>
					<description>
						<![CDATA[ The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.]]>				
					</description>
					<author>
						<![CDATA[Progress Software]]>				
					</author>
					<pubDate>
						Fri, 28 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Winning the Future: The Business Case for Rapid Transformation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138583?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138583&amp;c=CORE</link>
					<description>
						<![CDATA[ Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses.]]>				
					</description>
					<author>
						<![CDATA[Progress Software]]>				
					</author>
					<pubDate>
						Thu, 27 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Wealth Management Firms Choose CRM to Improve Productivity and Client Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138491?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138491&amp;c=CORE</link>
					<description>
						<![CDATA[ To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 25 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[American Recovery and Reinvestment Act - Broadband - Notice of Funds Availability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138376?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138376&amp;c=CORE</link>
					<description>
						<![CDATA[ The USDA Rural Utilities Service and NTIA jointly announced the availability of funding and application requirements for the broadband initiatives contained in the American Recovery and Reinvestment Act (ARRA) of 2009. Read on to learn about the RUS grant program, its requirements, and how Motorola can work with you toward an RUS approved grant.]]>				
					</description>
					<author>
						<![CDATA[Motorola, Inc.]]>				
					</author>
					<pubDate>
						Thu, 20 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Pivotal CRM: Built For Sales]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137564?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5137564&amp;c=CORE</link>
					<description>
						<![CDATA[ In this multimedia demo, learn how Pivotal CRM&apos;s flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Thu, 23 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137575?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5137575&amp;c=CORE</link>
					<description>
						<![CDATA[ The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers&apos; converged solutions emerges. We will conclude with a review of Sprint&apos;s approach to offering true convergence to business and government customers.]]>				
					</description>
					<author>
						<![CDATA[Sprint]]>				
					</author>
					<pubDate>
						Thu, 23 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Together with Microsoft: the unified communications and collaboration solution of  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137447?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5137447&amp;c=CORE</link>
					<description>
						<![CDATA[ With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[Orange Business Services]]>				
					</author>
					<pubDate>
						Mon, 20 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Video White Paper: Seven Tips for Profiting from Lean Times with CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136508?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5136508&amp;c=CORE</link>
					<description>
						<![CDATA[ The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That&apos;s why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Differentiate Your Company with Complete CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136443?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5136443&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices for Network Transformation for Carrier Ethernet Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139290?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5139290&amp;c=CORE</link>
					<description>
						<![CDATA[ ECI&apos;s 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI&apos;s converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more.]]>				
					</description>
					<author>
						<![CDATA[ECI Telecom]]>				
					</author>
					<pubDate>
						Sun, 17 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138913?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138913&amp;c=CORE</link>
					<description>
						<![CDATA[ The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Sat, 02 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[10 Hot Skills for 2009]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135476?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5135476&amp;c=CORE</link>
					<description>
						<![CDATA[ With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here&apos;s our top 10 hot skills that will take us from a down economy and beyond.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Social CRM Comes of Age]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134695?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5134695&amp;c=CORE</link>
					<description>
						<![CDATA[ Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136988?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5136988&amp;c=CORE</link>
					<description>
						<![CDATA[ As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies&apos; current systems are not equipped with the necessary tools to manage and control such transactions.]]>				
					</description>
					<author>
						<![CDATA[Progress Software, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Simplify Oracle CRM On Demand Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133581?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5133581&amp;c=CORE</link>
					<description>
						<![CDATA[ Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution.  Read this paper for more.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Mon, 23 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Ensure That Your Employees Will Want to Use CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133571?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5133571&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131900?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5131900&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores core principles companies can use to help them select a CRM system.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133573?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5133573&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133574?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5133574&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy.  This guide provides insight to help you take a more customer-centric view of your business.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133534?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5133534&amp;c=CORE</link>
					<description>
						<![CDATA[ This IDC Buyer Case Study describes the adoption&amp;#44; deployment&amp;#44; and utilization of business analytics software at the cable operator Cablecom.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Managing IT in a Downturn: Beyond Cost Cutting]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136323?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5136323&amp;c=CORE</link>
					<description>
						<![CDATA[ Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Nov 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20In%20Telecommunications/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139038?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5139038&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
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					<pubDate>
						Tue, 22 Jul 2008 00:00:00 EDT				
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					<![CDATA[Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138484?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138484&amp;c=CORE</link>
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						<![CDATA[ When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 05 Jun 2008 00:00:00 EDT				
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					<![CDATA[CONSOLIDATING ORACLE &amp; reg; SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE &amp; reg; SERVER]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136267?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5136267&amp;c=CORE</link>
					<description>
						<![CDATA[ Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise&amp;reg; T5440 server, reducing the number of physical machines needed to effectively deploy applications.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
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					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
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					<![CDATA[With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138485?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138485&amp;c=CORE</link>
					<description>
						<![CDATA[ Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics&amp;trade; CRM Online as the company&apos;s CRM solution.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 18 Apr 2008 00:00:00 EDT				
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					<![CDATA[Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138490?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138490&amp;c=CORE</link>
					<description>
						<![CDATA[ Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics&amp;trade; CRM because it best met the firm&apos;s usability, user..]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 18 Apr 2008 00:00:00 EDT				
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					<title>
					<![CDATA[CRM Your Salespeople Will Love]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98728?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=98728&amp;c=CORE</link>
					<description>
						<![CDATA[ Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138489?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm In Telecommunications&amp;n=5138489&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows&amp;reg; operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 28 Jun 2007 00:00:00 EDT				
					</pubDate>
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