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					<title>
					<![CDATA[Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141118?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5141118&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[The Last Software You &apos; ll Ever Buy? The CRM Platform as Development Platform]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141117?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5141117&amp;c=CORE</link>
					<description>
						<![CDATA[ Can&apos;t decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Sun Systems for Oracle &apos; s Siebel CRM Enterprise: Transform Your Business for Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141037?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5141037&amp;c=CORE</link>
					<description>
						<![CDATA[ Consolidating and virtualizing application, web, and database tiers for enterprise Oracle&amp;reg; Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun&apos;s platform for the Oracle Siebel CRM software stack.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Mon, 16 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140915?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5140915&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140917?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5140917&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[&quot; up.time 5 &quot; by uptime software - &lt; i &gt; Free 30 Day Trial! &lt; /i &gt;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140516?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5140516&amp;c=CORE</link>
					<description>
						<![CDATA[ Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with &quot;up.time&quot;. Immediately cut costs and drive global performance and availability.]]>				
					</description>
					<author>
						<![CDATA[uptime software inc.]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Which Off-line CRM solution for Field Force?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140287?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5140287&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA&apos;s, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[How to Embrace CRM and Make it Succeed in Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140059?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5140059&amp;c=CORE</link>
					<description>
						<![CDATA[ This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.]]>				
					</description>
					<author>
						<![CDATA[SYSPRO]]>				
					</author>
					<pubDate>
						Mon, 12 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Make CRM Work the Way Salespeople Do]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139978?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5139978&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM Strategy Guide: Leveraging your customers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139183?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5139183&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how innovative companies are turning CRM challenges into an opportunity for business advantage and cost reduction.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Tue, 15 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139171?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5139171&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Spotfire for CRM: Supercharge Your Sales and Marketing Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139005?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5139005&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.]]>				
					</description>
					<author>
						<![CDATA[TIBCO Spotfire Division]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Podcast: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139032?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5139032&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.]]>				
					</description>
					<author>
						<![CDATA[TIBCO Spotfire Division]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138939?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138939&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Do Extraordinary Things Everyday with Microsoft Dynamics CRM!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138945?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138945&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138975?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138975&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Taking Relationship Management to a New Level with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138984?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138984&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138987?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138987&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn how you can start enhancing your organization&apos;s interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Drive Real-World Business Processes with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138989?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138989&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Introduction to Microsoft Dynamics CRM Online]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138997?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138997&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Wealth Management Firms Choose CRM to Improve Productivity and Client Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138491?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138491&amp;c=CORE</link>
					<description>
						<![CDATA[ To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 25 Aug 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Pivotal CRM: Built For Sales]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137564?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5137564&amp;c=CORE</link>
					<description>
						<![CDATA[ In this multimedia demo, learn how Pivotal CRM&apos;s flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Thu, 23 Jul 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137567?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5137567&amp;c=CORE</link>
					<description>
						<![CDATA[ How can a company ensure that their marketing department&apos;s needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Thu, 23 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Infor CRM Interaction Advisor]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137516?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5137516&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Video White Paper: Seven Tips for Profiting from Lean Times with CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136508?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5136508&amp;c=CORE</link>
					<description>
						<![CDATA[ The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That&apos;s why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Top 3 Reasons CRM Initiatives (Still) Fail &amp; #45; And How To Avoid Them]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136432?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5136432&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Tue, 09 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136263?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5136263&amp;c=CORE</link>
					<description>
						<![CDATA[ The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes &amp;#45; changes that will help them survive the downturn and flourish with the inevitable up...]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer case studies using HP Business Availability Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136896?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5136896&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to see how HP&apos;s Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138913?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138913&amp;c=CORE</link>
					<description>
						<![CDATA[ The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Sat, 02 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Social CRM Comes of Age]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134695?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5134695&amp;c=CORE</link>
					<description>
						<![CDATA[ Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Ensure That Your Employees Will Want to Use CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133571?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5133571&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131900?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5131900&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores core principles companies can use to help them select a CRM system.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133573?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5133573&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133574?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5133574&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy.  This guide provides insight to help you take a more customer-centric view of your business.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Warehouse Management Today: Balancing Financial Pressures and Growing Demands]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132076?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5132076&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains why a warehouse management system (WMS) is one of the key technologies required to create a successful adaptive supply chain network. This system enables the extended warehouse to sense and respond to a variety of business requirements and meet complex and changing customer needs.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 23 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102557?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=102557&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of.  By being cognizant of these aspects you&apos;ll ensure that you&apos;ll be able to select a solution that best fits your needs, both now and in the future.]]>				
					</description>
					<author>
						<![CDATA[IQMS]]>				
					</author>
					<pubDate>
						Wed, 24 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138488?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138488&amp;c=CORE</link>
					<description>
						<![CDATA[ Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team&apos;s unique solution-selling process and drive adoption among sales staff. Working with Microsoft&amp;reg; IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics&amp;reg; CRM and integrated it with its legacy CRM system, providing the team with...]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 21 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138484?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138484&amp;c=CORE</link>
					<description>
						<![CDATA[ When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 05 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[CONSOLIDATING ORACLE &amp; reg; SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE &amp; reg; SERVER]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136267?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5136267&amp;c=CORE</link>
					<description>
						<![CDATA[ Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise&amp;reg; T5440 server, reducing the number of physical machines needed to effectively deploy applications.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136892?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5136892&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138485?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138485&amp;c=CORE</link>
					<description>
						<![CDATA[ Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics&amp;trade; CRM Online as the company&apos;s CRM solution.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 18 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138490?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138490&amp;c=CORE</link>
					<description>
						<![CDATA[ Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics&amp;trade; CRM because it best met the firm&apos;s usability, user..]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 18 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Take a Holistic Approach to Business-Driven Security]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140456?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5140456&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper introduces actions that organizations can take to drive security efforts from a business and operational perspective and discusses how security leadership from IBM can help enable their success.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Thu, 06 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Crm%20Monitor/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Your Salespeople Will Love]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98728?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=98728&amp;c=CORE</link>
					<description>
						<![CDATA[ Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
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					<![CDATA[Choosing the Best CRM for Your Organization]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/98729?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=98729&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company&apos;s needs today and support your business as it grows and evolves.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
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					<![CDATA[Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running ...]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138489?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=5138489&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows&amp;reg; operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
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					<pubDate>
						Thu, 28 Jun 2007 00:00:00 EDT				
					</pubDate>
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					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
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					<![CDATA[Sales and Operations Planning: The Key to Continuous Demand Satisfaction]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95279?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=95279&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how leading companies are designing their sales and operations planning (S&amp;#38;OP) processes to continuously monitor and meet customer demand.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
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					<![CDATA[Performance Monitor: ERP at the Speed of Light]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94943?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Crm Monitor&amp;n=94943&amp;c=CORE</link>
					<description>
						<![CDATA[ Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
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