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Thu, 26 Nov 2009 00:00:00 EST 60 <![CDATA[Podcast: Server Virtualization: The Complete Story]]> http://www.knowledgestorm.com/search/index/sol_summary/5141133?pos=45&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5141133&c=CORE Thu, 19 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Sun Systems for Oracle ' s Siebel CRM Enterprise: Transform Your Business for Growth]]> http://www.knowledgestorm.com/search/index/sol_summary/5141037?pos=44&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5141037&c=CORE Mon, 16 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[E-book: Automate configuration changes and save your data center millions]]> http://www.knowledgestorm.com/search/index/sol_summary/5140630?pos=32&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5140630&c=CORE Tue, 03 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=49&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5140499&c=CORE Thu, 29 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[The 10 Worst Practices for Technical Support and How to Overcome Them]]> http://www.knowledgestorm.com/search/index/sol_summary/5140495?pos=40&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5140495&c=CORE Thu, 29 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Next Generation Customer Focus: Strategies and Business Activities Necessary for World- ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5140315?pos=27&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5140315&c=CORE Fri, 23 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Optimize Customer Experience to Achieve Competitive Advantage]]> http://www.knowledgestorm.com/search/index/sol_summary/5140288?pos=37&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5140288&c=CORE Wed, 21 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Performance that Adapts to Your Business Environment - Intel® Xeon® Processor 5500 Series ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5139907?pos=46&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5139907&c=CORE Tue, 06 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]> http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=9&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5139509&c=CORE Fri, 18 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[The Power of Automation: The EDS Story]]> http://www.knowledgestorm.com/search/index/sol_summary/5137643?pos=18&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5137643&c=CORE Thu, 17 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=29&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5139224&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]> http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=16&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5139071&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]> http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=7&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5139075&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]> http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=6&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5139077&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Dell Virtualization Consulting Services Video]]> http://www.knowledgestorm.com/search/index/sol_summary/5138800?pos=26&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5138800&c=CORE Thu, 03 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Introduction to CloudController]]> http://www.knowledgestorm.com/search/index/sol_summary/5138615?pos=19&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5138615&c=CORE Tue, 01 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Instantis Goes Green, Saves Green with Dell]]> http://www.knowledgestorm.com/search/index/sol_summary/5141288?pos=4&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5141288&c=CORE Mon, 24 Aug 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Dell Helps Customers Reduce Spending on Power, Hardware, and Software]]> http://www.knowledgestorm.com/search/index/sol_summary/5140090?pos=35&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5140090&c=CORE Sun, 09 Aug 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center]]> http://www.knowledgestorm.com/search/index/sol_summary/5137511?pos=8&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5137511&c=CORE Wed, 22 Jul 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5137436?pos=50&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5137436&c=CORE Mon, 20 Jul 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Securing the Flow of Information: Software as a Service and Your Confidential Data]]> http://www.knowledgestorm.com/search/index/sol_summary/5137390?pos=38&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5137390&c=CORE Fri, 17 Jul 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Driving Efficiency Within your Data Center: Reduce costs by reducing duplicate data]]> http://www.knowledgestorm.com/search/index/sol_summary/5137183?pos=43&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5137183&c=CORE Wed, 01 Jul 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Green Special Report Podcast Transcript]]> http://www.knowledgestorm.com/search/index/sol_summary/5137499?pos=41&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5137499&c=CORE Wed, 01 Jul 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer case studies using HP Business Availability Center]]> http://www.knowledgestorm.com/search/index/sol_summary/5136896?pos=1&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5136896&c=CORE Mon, 01 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Integrating Data Protection Manager 2007 with SPI with Iron Mountain’s Cloud Recovery Service]]> http://www.knowledgestorm.com/search/index/sol_summary/5141008?pos=36&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5141008&c=CORE Sun, 31 May 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Priceline.com Capitalizes on Lean Economic Times]]> http://www.knowledgestorm.com/search/index/sol_summary/5136050?pos=33&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5136050&c=CORE Wed, 27 May 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Business Ready Configurations for Virtualization with Dell™ Poweredge™ Blade Servers, Dell ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5141295?pos=47&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5141295&c=CORE Sun, 24 May 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Optimizing the Data Center for Cost and Efficiency]]> http://www.knowledgestorm.com/search/index/sol_summary/5139686?pos=39&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5139686&c=CORE Tue, 14 Apr 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Expand Your Reach: Mastering Multi-Modal Survey Research]]> http://www.knowledgestorm.com/search/index/sol_summary/5135523?pos=22&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5135523&c=CORE Tue, 14 Apr 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]> http://www.knowledgestorm.com/search/index/sol_summary/5135216?pos=10&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5135216&c=CORE Thu, 05 Mar 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Performance Center of Excellence]]> http://www.knowledgestorm.com/search/index/sol_summary/5133703?pos=34&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5133703&c=CORE Fri, 27 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Best Practices in the Call Center: A Customer Touch & #45;Point Methodology]]> http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=5&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5132112&c=CORE Mon, 26 Jan 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Three Must Haves for the Virtual Data Center]]> http://www.knowledgestorm.com/search/index/sol_summary/5133959?pos=42&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5133959&c=CORE Thu, 01 Jan 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Using enterprise architecture to develop a blueprint for improving your energy efficiency ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5136104?pos=11&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5136104&c=CORE Wed, 31 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[HotSchedules Customer Case Study]]> http://www.knowledgestorm.com/search/index/sol_summary/102359?pos=31&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=102359&c=CORE Fri, 12 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Increase Profits and Customer Satisfaction in the Communications Industry]]> http://www.knowledgestorm.com/search/index/sol_summary/5137368?pos=30&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5137368&c=CORE Fri, 05 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Addressing the challenges of implementing a customer-centric strategy]]> http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=17&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5137365&c=CORE Fri, 05 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[How Customers Are Cutting Costs and Building Value with Microsoft Virtualization]]> http://www.knowledgestorm.com/search/index/sol_summary/5134280?pos=28&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5134280&c=CORE Mon, 03 Nov 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[IBM Rear Door Heat Exchanger]]> http://www.knowledgestorm.com/search/index/sol_summary/101211?pos=48&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=101211&c=CORE Mon, 27 Oct 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability]]> http://www.knowledgestorm.com/search/index/sol_summary/100297?pos=23&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=100297&c=CORE Wed, 17 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=3&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5138486&c=CORE Fri, 25 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[North Shore Medical Center Provides Better Support with AMD Processor & #45;based Solutions]]> http://www.knowledgestorm.com/search/index/sol_summary/5139200?pos=25&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5139200&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[CONSOLIDATING ORACLE & reg; SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE & reg; SERVER]]> http://www.knowledgestorm.com/search/index/sol_summary/5136267?pos=12&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5136267&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Virtualization For Better, Faster, More Cost-Effective Quality Assurance]]> http://www.knowledgestorm.com/search/index/sol_summary/5140946?pos=21&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5140946&c=CORE Tue, 01 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Syberworks Learning Management System Product Suite]]> http://www.knowledgestorm.com/search/index/sol_summary/94867?pos=15&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=94867&c=CORE Mon, 17 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]> http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=13&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=94401&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers & #63;]]> http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=2&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=93294&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Empowerment as a Growth Strategy]]> http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=20&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=98731&c=CORE Sat, 01 Sep 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]> http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=14&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=93607&c=CORE Sun, 01 Apr 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Center%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Migrating Millions to IP: A Mission Impossible & #63; Not with a Migration Control Center]]> http://www.knowledgestorm.com/search/index/sol_summary/5136571?pos=24&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Customer Service Center Software&n=5136571&c=CORE Mon, 01 Jan 2007 00:00:00 EST 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