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	Customer Service For Healthcare Workers  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Reference Architecture: Scalable Virtual Desktops with EqualLogic and VMware]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141353?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5141353&amp;c=CORE</link>
					<description>
						<![CDATA[ This document describes the results of work done by VMware in conjunction with Dell to create a scalable server and storage architecture for VMware View environments.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc.]]>				
					</author>
					<pubDate>
						Wed, 25 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Routers are Dead; Long Live the Router]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141184?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5141184&amp;c=CORE</link>
					<description>
						<![CDATA[ Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Business IP Telephony Cost Savings are Driving Unified Communications Beyond the Office Walls]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140981?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5140981&amp;c=CORE</link>
					<description>
						<![CDATA[ Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.]]>				
					</description>
					<author>
						<![CDATA[Sprint]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[eGuide: Windows Mobile 6.5: Enabling Business Mobility, Today and Tomorrow]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140960?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5140960&amp;c=CORE</link>
					<description>
						<![CDATA[ In this e-Guide, we recap Windows Mobile OS&apos;s evolution and look at the wide array of Windows Mobile-powered devices available to untether today&apos;s workforces.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 12 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[So You Have VOIP, Now What? Video-enabling Your IP Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140955?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5140955&amp;c=CORE</link>
					<description>
						<![CDATA[ IT executives no longer need to justify their use of Voice over IP—the technology works. It saves companies money, and it enables communication across global boundaries.  As companies grow more global, and workers more virtual, employees must be able to communicate with co-workers, partners, customers and suppliers anytime, anywhere.]]>				
					</description>
					<author>
						<![CDATA[TANDBERG]]>				
					</author>
					<pubDate>
						Thu, 12 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Productive Programmer: On the Lam from the Furniture Police]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135780?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5135780&amp;c=CORE</link>
					<description>
						<![CDATA[ This keynote describes the frustrations of modern knowledge workers in their quest to actually get some work done, and solutions for how to guard yourself against all those distractions.]]>				
					</description>
					<author>
						<![CDATA[TheServerSide.com]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[What &apos; s New in Windows Server 2008 R2?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140092?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5140092&amp;c=CORE</link>
					<description>
						<![CDATA[ The new Windows Server&amp;reg; 2008 R2 operating system provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. Read this data sheet to learn more!]]>				
					</description>
					<author>
						<![CDATA[Dell and Microsoft]]>				
					</author>
					<pubDate>
						Tue, 13 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140001?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5140001&amp;c=CORE</link>
					<description>
						<![CDATA[ This free handbook explains why &quot;enabled compliance&quot; is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.]]>				
					</description>
					<author>
						<![CDATA[BoxTone]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond)  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139986?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5139986&amp;c=CORE</link>
					<description>
						<![CDATA[ In this Handbook, you&apos;ll learn how Mobile User Management has emerged as the
most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.]]>				
					</description>
					<author>
						<![CDATA[BoxTone]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Riverbed Steelhead Product Family]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139769?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5139769&amp;c=CORE</link>
					<description>
						<![CDATA[ What&apos;s the Riverbed difference? Speed. Scalability. And simplicity. Discover it for yourself and get the facts about the entire family of Steelhead solutions from Riverbed. Companies of all sizes depend on the Riverbed Steelhead product family to accelerate the performance of applications over the WAN.]]>				
					</description>
					<author>
						<![CDATA[Riverbed Technology, Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Oct 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Smart Move: Spend Less While Improving Data Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139712?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5139712&amp;c=CORE</link>
					<description>
						<![CDATA[ The data protection market has evolved with a number of alternatives that can save costs. One type of solution is a disk-based backup solution. Implementing a disk-based backup solution can save up to 40% when compared to traditional tape backups.]]>				
					</description>
					<author>
						<![CDATA[i365, A Seagate Company]]>				
					</author>
					<pubDate>
						Wed, 30 Sep 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Proven Strategies for Successfully Deploying An Electronic Health Records Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139468?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5139468&amp;c=CORE</link>
					<description>
						<![CDATA[ This on-demand webcast shares proven strategies for getting started with electronic health records, a hot new way to slash labor costs and improve care.]]>				
					</description>
					<author>
						<![CDATA[Kofax, Inc.]]>				
					</author>
					<pubDate>
						Tue, 22 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5139224&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC&apos;s, Macs and smartphones.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Legacy Tools: Not Built for Today &apos; s Helpdesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139216?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5139216&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139218?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5139218&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper features real-world examples from US enterprises on how the benefits
of keeping mobile devices functioning without interruption are felt on every
level of business.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Unlocking the Power of Microsoft Office and SharePoint Server]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139178?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5139178&amp;c=CORE</link>
					<description>
						<![CDATA[ Join us for this webcast to learn key strategies for reducing the cost of data management and collaboration projects by deploying software that you already own.  Also find out about secrets for saving time while empowering your information workers.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 15 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How Effective Email Management Helps Solve IT Challenges]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139124?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5139124&amp;c=CORE</link>
					<description>
						<![CDATA[ How long could your company survive if email suddenly stopped? This webcast presents how Iron Mountain&apos;s Total Email Management Suit can give you more control over corporate email, while cutting costs and complexity and reducing risks.]]>				
					</description>
					<author>
						<![CDATA[Iron Mountain Digital]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How To Ensure &quot; Always-on &quot; Blackberry High Availability &amp; Disaster Recovery with Marathon ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139067?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5139067&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will discuss why common practices for protecting the Blackberry environment are not the most effective, and how Marathon&apos;s everRun&amp;#174; software works as the better solution for achieving high availability for both physical and virtual environments.]]>				
					</description>
					<author>
						<![CDATA[Marathon Technologies]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Remote Support Center Solution - &lt; b &gt; &lt; i &gt; 30 Day Free Trial! &lt; /i &gt; &lt; /b &gt;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138863?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5138863&amp;c=CORE</link>
					<description>
						<![CDATA[ Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as &quot;merely a trend&quot; has now become the norm.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Networking and Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138818?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5138818&amp;c=CORE</link>
					<description>
						<![CDATA[ In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Geisinger Health System Selects Kofax Intelligent Capture &amp; Exchange to Automate Medical  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138468?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5138468&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study will take a look at how Geisinger Health System worked with Kofax Intelligent Capture and Exchange to manage a rapidly growing amount of data at multiple locations.  By upgrading to Kofax Capture 5, Geisinger Health System was able to scan high resolution copies of patient records into the workflow and access them at any location.]]>				
					</description>
					<author>
						<![CDATA[Kofax, Inc.]]>				
					</author>
					<pubDate>
						Tue, 25 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138166?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5138166&amp;c=CORE</link>
					<description>
						<![CDATA[ Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 14 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT Briefing: Managing the Mobile User -- Best Practices for Technology and People]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135236?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5135236&amp;c=CORE</link>
					<description>
						<![CDATA[ The purpose of this IT Briefing is to help you overcome some of the common hurdles of mobile management and implement a mobile strategy that will put your company where it needs to be, a mobile strategy that will follow all the issues that relate to IT going forward.]]>				
					</description>
					<author>
						<![CDATA[Orange Business Services]]>				
					</author>
					<pubDate>
						Wed, 22 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco Continuous Data Protection for Files]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134437?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5134437&amp;c=CORE</link>
					<description>
						<![CDATA[ Most analysts, including Enterprise Strategy Group, agree that performing only a periodic backup leaves data at risk, and they find that this is a major concern among the IT professionals they survey. The answer to this concern is Cisco Small Business Network Storage Systems (NSS) and Cisco Continuous Data Protection (CDP) for Files software.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 25 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Adoption of Mobile Devices in the Workplace: Striking the Right Balance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134013?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5134013&amp;c=CORE</link>
					<description>
						<![CDATA[ Whether the economy is doing well or not, business leaders are always looking for the technological edge to bump up productivity and get more out of their workers. But new innovations always introduce new risks. The hallmark of a good C-level executive is the ability to balance the benefit of innovation with solid risk mitigation.]]>				
					</description>
					<author>
						<![CDATA[Lumension]]>				
					</author>
					<pubDate>
						Wed, 11 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle eAM &apos; s Best Friend - Automated Work Order Attachment Printing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133965?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5133965&amp;c=CORE</link>
					<description>
						<![CDATA[ Check out this paper to learn how Oracle Enterprise Asset Management (eAM) successfully automates the printing of Oracle eAM documents such as work orders and accompanying attachments into company business processes.]]>				
					</description>
					<author>
						<![CDATA[STR Software]]>				
					</author>
					<pubDate>
						Mon, 09 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140908?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5140908&amp;c=CORE</link>
					<description>
						<![CDATA[ James C. Nolan Law Office wanted to reduce monthly server maintenance fees, eliminate concerns about server reliability, and simplify the process of connecting seasonal workers to company systems. The firm got rid of its servers and subscribed to the Microsoft&amp;reg; Business Productivity Online Standard Suite.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 06 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131900?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5131900&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores core principles companies can use to help them select a CRM system.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Profit in a Downturn: 4 Customer &amp; #45;centric Strategies for Growth in a  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133577?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5133577&amp;c=CORE</link>
					<description>
						<![CDATA[ In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Empowering the Mobile Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133575?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5133575&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality&amp;#44; with or without network connectivity.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Ensure That Your Employees Will Want to Use CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133571?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5133571&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieving Service Excellence Across The Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135215?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5135215&amp;c=CORE</link>
					<description>
						<![CDATA[ Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Sun, 01 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Addressing the challenges of implementing a customer-centric strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5137365&amp;c=CORE</link>
					<description>
						<![CDATA[ The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi&amp;#45;channel touchpoints.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enable Your Workforce with True Anytime, Anywhere Connectivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140968?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5140968&amp;c=CORE</link>
					<description>
						<![CDATA[ In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you&apos;ll hear what IT and telecom/network decision-makers had to say.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100297?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=100297&amp;c=CORE</link>
					<description>
						<![CDATA[ The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Wed, 17 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Hidden Dangers in the Mobile Worker Jungle]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94628?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=94628&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper&amp;#44; offers a number of scalable solutions that are easy for IT to install and maintain&amp;#44; while providing a reliable&amp;#44; faster&amp;#44; and more secure experience for all of the company&amp;#39;s mobile and remote workers.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Mon, 10 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94396?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=94396&amp;c=CORE</link>
					<description>
						<![CDATA[ VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems &amp; applications on an existing PC as you migrate to Vista.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Tue, 04 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Riverbed Raises the Ante Again in WDS with RiOS 5.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139760?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5139760&amp;c=CORE</link>
					<description>
						<![CDATA[ Do your remote workers have a desire for higher performance computing? In this paper by the Taneja Group, learn how Steelhead appliances from Riverbed, with its enhanced RiOS 5.0 operating system, provides a number of improvements across major areas of WAN optimization, delivering LAN-like functionality to your WAN.]]>				
					</description>
					<author>
						<![CDATA[Riverbed Technology, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Accelerate ITIL Initiatives]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94638?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=94638&amp;c=CORE</link>
					<description>
						<![CDATA[ In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.]]>				
					</description>
					<author>
						<![CDATA[Bomgar Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140394?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5140394&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines how you can gain reliable, accessible information
from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Mon, 17 Dec 2007 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Integrating Microsoft Office SharePoint Server 2007 and SAP]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141322?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5141322&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the innovations in Microsoft&amp;reg; Office SharePoint&amp;reg; Server 2007 that make interoperability with SAP easier than ever.]]>				
					</description>
					<author>
						<![CDATA[Microsoft Corporation India Pvt Ltd]]>				
					</author>
					<pubDate>
						Sat, 01 Dec 2007 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140909?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5140909&amp;c=CORE</link>
					<description>
						<![CDATA[ Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft&amp;reg; Office Live Meeting was adopted.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Mon, 01 Oct 2007 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Drive Business Processes: Achieving the &quot; Last Mile &quot; of Business Productivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137482?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5137482&amp;c=CORE</link>
					<description>
						<![CDATA[ Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Using Visual Analysis to Answer any Question]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94331?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=94331&amp;c=CORE</link>
					<description>
						<![CDATA[ Tableau is Business Intelligence software that helps people visually query and interpret information in databases.  It enables users to transform raw data into smart decisions using a drag and drop process that creates vivid, interactive visualizations.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Critical Success Factors for Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85800?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=85800&amp;c=CORE</link>
					<description>
						<![CDATA[ Join moderator Gary Beach, publisher of CIO Magazine, and Michael Corcoran, Information Builders CCO, for an informative panel discussion on operational business intelligence (BI) and the keys to a successful deployment. They&apos;ll speak with technology experts from Pershing LLC and Holland America Lines about their BI projects.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Nov 2006 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Creating Business Value Through Better Collaboration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141314?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=5141314&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft collaboration technologies can help companies provide workers with integrated communications, collaborative workspaces, access to information and people, and people-driven processes. Read this paper to learn more!]]>				
					</description>
					<author>
						<![CDATA[Microsoft Corporation India Pvt Ltd]]>				
					</author>
					<pubDate>
						Thu, 01 Dec 2005 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[FACTS Defined Contribution System (FACTS DCS) &amp; #45; Advanced Technologies for Expert  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95480?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service For Healthcare Workers&amp;n=95480&amp;c=CORE</link>
					<description>
						<![CDATA[ FACTS DCS is the technology solution that deliver consumer directed health plan administration seamlessly within your health claims processing operations.]]>				
					</description>
					<author>
						<![CDATA[Ebix Health, Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2004 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20For%20Healthcare%20Workers/ds,CORE/oe,utf8/rss.xml						
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