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	Customer Service Policies Software  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Business-Ready Security: Identity and Access Management Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141224?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5141224&amp;c=CORE</link>
					<description>
						<![CDATA[ The Identity and Access Management (IAM) solution is part of Microsoft&apos;s Business Ready Security approach. The Identity and Access Management solution enables more secure, identity-based access to applications both on-premises and in-the-cloud from virtually any location or device. Read this data sheet to learn more!]]>				
					</description>
					<author>
						<![CDATA[Microsoft Corporation India Pvt Ltd]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[SQL Server 2008 Upgrade Series: Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141210?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5141210&amp;c=CORE</link>
					<description>
						<![CDATA[ This article explores ways in which small and mid-sized businesses can improve the performance of their databases — and their businesses — by upgrading to SQL Server 2008.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[State of Internet Security: Protecting the Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140525?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5140525&amp;c=CORE</link>
					<description>
						<![CDATA[ Spyware, viruses and other malware transported via Web sites represent the most serious data security threat to companies today. Companies need to proactively leverage technology and appropriate business policies to protect themselves, their customers and their employees from the threats presented via the Web.  Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[Webroot Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 30 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Presentation Transcript: Business Case for Data Protection Survey &amp; Results]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140464?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5140464&amp;c=CORE</link>
					<description>
						<![CDATA[ This presentation transcript presents the results of a survey conducted by Ponemon Institute and sponsored by Ounce Labs, an IBM Company. The survey determines what senior executives think about the value proposition of corporate data protection efforts. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[Ounce Labs, an IBM Company]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Optimizing the Order-to-Cash Process: Managing Documents throughout the Process]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140268?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5140268&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.]]>				
					</description>
					<author>
						<![CDATA[Dolphin Corporation]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Pocket E-Guide: Data Breach Dangers -- Learn to How to Protect Data and Lower Security Spending]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139963?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139963&amp;c=CORE</link>
					<description>
						<![CDATA[ Information security is important, but justifying increased security spending isn&apos;t. Even though important factors such as stock performance and customer loyalty are directly affected by security breaches. This E-Guide outlines three specific actions for your company to take in order to protect and promote brand trust by preventing data breaches.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Black Duck Software Customer Success Story]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139925?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139925&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to see how Intel reduced software rework and mitigated business risk by using Black Duck&amp;#153; Protex to validate that open source, 3rd party and internal software usage strictly adhered to Intel&apos;s software licensing policies.]]>				
					</description>
					<author>
						<![CDATA[Black Duck Software]]>				
					</author>
					<pubDate>
						Wed, 07 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139863?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139863&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Managing to Secure: Evaluating the Manageability of your IPS Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138496?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5138496&amp;c=CORE</link>
					<description>
						<![CDATA[ The last thing network security managers need is more complicated management systems to learn. There are four management keys to an IPS solution: Speed of initial set-up; Ease of ongoing management; Flexible management interfaces; and IPS management scalability. This paper will take a good hard look at each of these manageability components.]]>				
					</description>
					<author>
						<![CDATA[TippingPoint]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Managing the IT Infrastructure: Ensure Security and Improve Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139836?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139836&amp;c=CORE</link>
					<description>
						<![CDATA[ Tune into this webcast to discover why Tripwire should be your go-to solution for managing the configurations of your physical and virtual IT infrastructures.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Massachusetts Privacy Law: The Language, the Impact, and Recommendations for Proving Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139835?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139835&amp;c=CORE</link>
					<description>
						<![CDATA[ Register for this webcast, and then tune in to learn how to get started preparing for this Massachusetts law that may well be indicative of a legislative trend in other states.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[High Availability with Oracle Database 11g Release 2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139575?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139575&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper reviews the common causes of application downtime and discusses Oracle&apos;s Maximum Availability Architecture framework that provides clear and concise guidance on implementing best practices using Oracle&apos;s proven high availability technologies.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 25 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Oracle Data Guard with Oracle Database 11g Release 2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139573?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139573&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn about a unique data protection and recovery solution that provides the management, monitoring, and automation software to create synchronized standby databases that protect data from failures and other disasters.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 25 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[New Ponemon Study Reveals Disconnects in Building the Business Case for Data Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139261?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139261&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, newly released research reveals that C-level executives lack confidence in their organization&apos;s ability to safeguard sensitive data. This survey, conducted by Ponemon Institute and sponsored by Ounce Labs, an IBM Company, determines what senior executives think about the value proposition of corporate data protection efforts.]]>				
					</description>
					<author>
						<![CDATA[Ounce Labs, an IBM Company]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Vyatta vRouter &amp; vFirewall for XenServer &amp; VMware]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139470?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139470&amp;c=CORE</link>
					<description>
						<![CDATA[ Vyatta&apos;s vRouter &amp; vFirewall technology is optimized to run in virtual environments to manage traffic and enforce policies in the same way that a physical router, firewall, VPN or intrusion prevention device does in a traditional infrastructure. Try out this open source software today.]]>				
					</description>
					<author>
						<![CDATA[Vyatta Inc.]]>				
					</author>
					<pubDate>
						Tue, 22 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Email Archiving: Planning, Policies and Product Selection &amp; #45; Chapter 3]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139149?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139149&amp;c=CORE</link>
					<description>
						<![CDATA[ It&apos;s critical to identify the key features when selecting an email-archiving system for risk reduction. The most important part of the process is defining the company&apos;s email-retention goals and policies. This chapter will discuss several tips for choosing the proper email-archiving product features for your organization.]]>				
					</description>
					<author>
						<![CDATA[SearchExchange]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Gone in 30 Days: Exchange, Retention, and Regulatory Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139042?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139042&amp;c=CORE</link>
					<description>
						<![CDATA[ In this white paper, we will discuss how to discover, manage, and archive information within your Exchange enterprise to successfully limit your legal exposure and protect your corporate information.]]>				
					</description>
					<author>
						<![CDATA[Sherpa Software]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Over 800 Health Data Breaches in California This Year]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138776?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5138776&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this episode of &quot;The Malware Report&quot; to find out how California is responding to the 800 data breaches that occurred in the first five months of 2009.]]>				
					</description>
					<author>
						<![CDATA[ESET]]>				
					</author>
					<pubDate>
						Thu, 03 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Unified Email and Web Security for Small Businesses: Reduce Management Complexities and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139766?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139766&amp;c=CORE</link>
					<description>
						<![CDATA[ The head of IT for Sunco Cabinets, a small business, felt the new Web Security service might be the answer to simplify enforcement of Sunco&apos;s Internet use policy and protect against emerging web-based threats. Read this case study to learn how this Webroot solution gave Sunco the protection they needed.]]>				
					</description>
					<author>
						<![CDATA[Webroot Software, Inc.]]>				
					</author>
					<pubDate>
						Thu, 03 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Bad Actors-- The 3FN Takedown]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138657?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5138657&amp;c=CORE</link>
					<description>
						<![CDATA[ Hear some of the facts behind 3FN, one of the most high profile rogue ISP takedowns. FireEye&apos;s global malware analysis &amp; exchange network distributed and shared FireEye auto-generated security intelligence about Web malware and its unauthorized outbound destinations to help the FTC track them down.]]>				
					</description>
					<author>
						<![CDATA[FireEye]]>				
					</author>
					<pubDate>
						Wed, 02 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Introduction to CloudController]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138615?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5138615&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security.]]>				
					</description>
					<author>
						<![CDATA[InContinuum Software]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[E-Guide: Essential Guide to HIPAA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139768?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139768&amp;c=CORE</link>
					<description>
						<![CDATA[ Electronic health records are a cornerstone of President Obama&apos;s national healthcare reform. But in order to succeed, healthcare organizations need to ensure consumer privacy. As a result, changes to the Health Insurance Portability and Accountability Act were recently enacted. We&apos;ll explain the new requirements and how to prepare for an audit.]]>				
					</description>
					<author>
						<![CDATA[Information Security Magazine]]>				
					</author>
					<pubDate>
						Mon, 31 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137511?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5137511&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Innovative Marketing Strategies for Individual and Personal Lines Insurers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137513?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5137513&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increasing Business Efficiency and End-User Productivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137935?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5137935&amp;c=CORE</link>
					<description>
						<![CDATA[ The following report features Michael Fauscette, group vice president of IDC&apos;s Software Business Solutions research, answering questions posed by Oracle&apos;s customers regarding business efficiency and end-user productivity.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Energizing Utilities For The Economic Stimulus Plan: Strategies For Greater Energy  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136254?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5136254&amp;c=CORE</link>
					<description>
						<![CDATA[ This SAP Executive Insight examines specific concerns that confront utility executives in today&amp;#39;s economy. Further, it describes how gaining greater business visibility and transparency can enable organizations to execute decisively and effectively in this challenging climate.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Password Self-Service Version 4.1.1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134890?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5134890&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop Authority&amp;#174; Password Self-Service&amp;#153; provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Network Boost: control all data in your network and accelerate your data exchanges]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134833?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5134833&amp;c=CORE</link>
					<description>
						<![CDATA[ This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives.]]>				
					</description>
					<author>
						<![CDATA[Orange Business Services]]>				
					</author>
					<pubDate>
						Tue, 07 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Avoiding 7 Common Mistakes of IT Security Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140271?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5140271&amp;c=CORE</link>
					<description>
						<![CDATA[ This guide describes seven typical mistakes of IT security compliance and how you can use these lessons to help your organization achieve its compliance goals.]]>				
					</description>
					<author>
						<![CDATA[Qualys, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco Continuous Data Protection for Files]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134437?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5134437&amp;c=CORE</link>
					<description>
						<![CDATA[ Most analysts, including Enterprise Strategy Group, agree that performing only a periodic backup leaves data at risk, and they find that this is a major concern among the IT professionals they survey. The answer to this concern is Cisco Small Business Network Storage Systems (NSS) and Cisco Continuous Data Protection (CDP) for Files software.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 25 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Setting Policy: Network Security Policies Speak to Types and Levels of Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138850?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5138850&amp;c=CORE</link>
					<description>
						<![CDATA[ A well-run business needs a written IT security policy setting forth the use and administration of IT assets. Read this paper to learn the essentials of defining and implementing a security policy for your organization.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Mon, 16 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: Aligning Network Security with Business Goals]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138824?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5138824&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to learn how IT can make a difference in a firm&apos;s effectiveness and productivity by aligning security with business strategy.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Fri, 06 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IPControl - automated IP Address Management &amp; DNS/DHCP server configuration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95086?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=95086&amp;c=CORE</link>
					<description>
						<![CDATA[ IPControl is a next-generation software system that enables service providers and enterprises to dramatically improve their IT infrastructure operational efficiency and service levels by automating IPAM and DNS/DHCP server configuration.]]>				
					</description>
					<author>
						<![CDATA[BT Diamond IP]]>				
					</author>
					<pubDate>
						Wed, 18 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Manage Oracle Database Users and Roles Centrally in Active Directory or Sun Directory]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133401?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5133401&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper illustrates how you can now centrally administer database users and role memberships leveraging your existing LDAP directories.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 13 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133361?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5133361&amp;c=CORE</link>
					<description>
						<![CDATA[ The accelerated pace of doing business in today&apos;s world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored.]]>				
					</description>
					<author>
						<![CDATA[Northern Parklife]]>				
					</author>
					<pubDate>
						Thu, 12 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enterprise Data Services in SOA using ODI Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139732?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139732&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex,
business data is for the businesses that rely on it.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sun, 01 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102381?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=102381&amp;c=CORE</link>
					<description>
						<![CDATA[ Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.]]>				
					</description>
					<author>
						<![CDATA[CSSI]]>				
					</author>
					<pubDate>
						Mon, 15 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Windows Server 2008 and New Group Policy Settings]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102278?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=102278&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper takes an introductory look at the new categories of Group Policy&amp;#44; but anyone moving to Windows Server 2008 technologies would do well to consider the changes and additions to the existing policy categories&amp;#44; too.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Voice Architectures and Deployment Models]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102279?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=102279&amp;c=CORE</link>
					<description>
						<![CDATA[ Telephony design requires a solid understanding of the drivers for Voice over IP&amp;#44; corporate policies for infrastructure design&amp;#44; and telephone components.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Windows Server 2008 &amp; #34;Starter &amp; #34; GPOs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102276?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=102276&amp;c=CORE</link>
					<description>
						<![CDATA[ An old Chinese proverb advises us to &quot;preserve the old, but know the new.&quot; Microsoft&apos;s old template concept has been preserved in the Windows Server 2008 operating system, in the form of what Microsoft calls the starter GPO (Group Policy Object).]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Qos: What Is It &amp; #63; Why Do We Need It &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102257?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=102257&amp;c=CORE</link>
					<description>
						<![CDATA[ QoS can be used in converged networks to provide voice packets priority access to resources&amp;#44; or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Risk Management: Bridging Policies and Procedures &amp; #45; Fundamental Security Concepts]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100930?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=100930&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses risk management as a key process in designing security architectures&amp;#44; including a better way for security managers to approach the security ROI issue.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Sat, 11 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Securing the Organization: Creating a Partnership between HR and Information Security]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99921?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=99921&amp;c=CORE</link>
					<description>
						<![CDATA[ The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization.]]>				
					</description>
					<author>
						<![CDATA[ISC2]]>				
					</author>
					<pubDate>
						Tue, 09 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99595?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=99595&amp;c=CORE</link>
					<description>
						<![CDATA[ In studying the best practices in strategic meeting management&amp;#44; there&amp;#39;s proven evidence that a &amp;#34;managed&amp;#34; meetings program can generate significant and immediate cost savings for corporations of all sizes.]]>				
					</description>
					<author>
						<![CDATA[StarCite]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[VUE Software: Enterprise Incentive Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96667?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=96667&amp;c=CORE</link>
					<description>
						<![CDATA[ VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.]]>				
					</description>
					<author>
						<![CDATA[CSSI]]>				
					</author>
					<pubDate>
						Fri, 16 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[VUE Software: Insurance Commission &amp; Incentive Compensation Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96671?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=96671&amp;c=CORE</link>
					<description>
						<![CDATA[ VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.]]>				
					</description>
					<author>
						<![CDATA[CSSI]]>				
					</author>
					<pubDate>
						Fri, 16 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Virtualization For Better, Faster, More Cost-Effective Quality Assurance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140946?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5140946&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how adding Surgient VQMS to HP Quality Center
helps you centrally manage and allocate test lab resources from HP Quality Center across multiple and distributed teams according to business policies and quotas, and more.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
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			<item>					
					<title>
					<![CDATA[VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94396?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=94396&amp;c=CORE</link>
					<description>
						<![CDATA[ VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems &amp; applications on an existing PC as you migrate to Vista.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Tue, 04 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
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			<item>					
					<title>
					<![CDATA[Securing Laptops with Full Disk Encryption]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139295?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=5139295&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn about the driving factors behind the increasing use of laptops in business activities, the data and information security issues associated with laptop systems, the overall benefits and challenges of encryption, the overall benefits of full disk encryption, and PGP Corporation&apos;s highly effective approach.]]>				
					</description>
					<author>
						<![CDATA[PGP Corporation]]>				
					</author>
					<pubDate>
						Sat, 16 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customer%20Service%20Policies%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Lumension Sanctuary Device Control]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92635?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customer Service Policies Software&amp;n=92635&amp;c=CORE</link>
					<description>
						<![CDATA[ Lumension&amp;#39;s Sanctuary Device Control minimizes the risk of data theft from removable devices through its policy-based enforcement of device use that controls the flow of inbound and outbound data from your endpoints.]]>				
					</description>
					<author>
						<![CDATA[Lumension]]>				
					</author>
					<pubDate>
						Fri, 26 Oct 2007 00:00:00 EDT				
					</pubDate>
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