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	Customizable CRM Outsourcing  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[The Last Software You &apos; ll Ever Buy? The CRM Platform as Development Platform]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141117?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5141117&amp;c=CORE</link>
					<description>
						<![CDATA[ Can&apos;t decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[eGuide: 7 Security Questions to Ask Your SaaS Provider]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141078?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5141078&amp;c=CORE</link>
					<description>
						<![CDATA[ Outsourcing an application means your organization relinquishes some control. In this article Heather Clancy will offer seven questions that you should resolve with your provider before investing in SaaS.]]>				
					</description>
					<author>
						<![CDATA[Panda Security]]>				
					</author>
					<pubDate>
						Tue, 17 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Managing Operator Networks as an Outsourcing Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140979?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140979&amp;c=CORE</link>
					<description>
						<![CDATA[ Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140915?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140915&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140917?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140917&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Outsourcing backup: Questions to ask your vendor]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140761?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140761&amp;c=CORE</link>
					<description>
						<![CDATA[ How does outsourcing fit into your business strategy?  Outsourcing your backup data can be a convenient and reliable method of handling backups &amp;#151; if you select the right vendor and ask the right questions. This podcast covers some of the questions you should ask any potential vendor before you sign on the dotted line.]]>				
					</description>
					<author>
						<![CDATA[3X Systems]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Using Supply Chain Performance Management Strategically]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140719?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140719&amp;c=CORE</link>
					<description>
						<![CDATA[ Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Data Modeling Tools Compared: Embarcadero ER/Studio v. CA Erwin]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136917?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5136917&amp;c=CORE</link>
					<description>
						<![CDATA[ In this podcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.]]>				
					</description>
					<author>
						<![CDATA[Embarcadero Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Don &apos; t Fight Your Data Modeling Tool: Migrate from CA Erwin to Embarcadero ER/Studio]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136918?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5136918&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.]]>				
					</description>
					<author>
						<![CDATA[Embarcadero Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140523?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140523&amp;c=CORE</link>
					<description>
						<![CDATA[ The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues.]]>				
					</description>
					<author>
						<![CDATA[AT&amp;T Corp]]>				
					</author>
					<pubDate>
						Fri, 30 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140522?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140522&amp;c=CORE</link>
					<description>
						<![CDATA[ In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.]]>				
					</description>
					<author>
						<![CDATA[AT&amp;T Corp]]>				
					</author>
					<pubDate>
						Fri, 30 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140410?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140410&amp;c=CORE</link>
					<description>
						<![CDATA[ Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.]]>				
					</description>
					<author>
						<![CDATA[Micro Focus, Ltd]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Business Intelligence Solution for Web Infrastructure Open the Door to Better Decisions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140354?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140354&amp;c=CORE</link>
					<description>
						<![CDATA[ Composed of Sun hardware systems and commercial open-source solutions Pentaho for BI and data integration, and Infobright, built on MySQL, for data warehousing, this solution comes in two customizable recommended configurations to fit your data requirements and budget -- and ease deployment.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Thu, 22 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Which Off-line CRM solution for Field Force?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140287?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140287&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA&apos;s, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Business Network Transformation: Product and Service Leadership]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140280?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140280&amp;c=CORE</link>
					<description>
						<![CDATA[ For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Optimize Customer Experience to Achieve Competitive Advantage]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140288?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140288&amp;c=CORE</link>
					<description>
						<![CDATA[ Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[eBook &amp; #45; &lt; i &gt; Chapter 4 &lt; /i &gt; : Pay-Per-Use in the Cloud – Cutting Infrastructure Costs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139612?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5139612&amp;c=CORE</link>
					<description>
						<![CDATA[ Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT
departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge.]]>				
					</description>
					<author>
						<![CDATA[SearchCloudComputing.com]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[E-Guide: Compliance and Risk Management Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139354?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5139354&amp;c=CORE</link>
					<description>
						<![CDATA[ CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed.]]>				
					</description>
					<author>
						<![CDATA[Ounce Labs, an IBM Company]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Allied Solutions Moves IP Telephony System to CDW Data Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138829?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5138829&amp;c=CORE</link>
					<description>
						<![CDATA[ As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer.  To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real- ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138322?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5138322&amp;c=CORE</link>
					<description>
						<![CDATA[ This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Wed, 19 Aug 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Supply Chain Cost-Cutting Strategies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140401?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140401&amp;c=CORE</link>
					<description>
						<![CDATA[ Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Fri, 07 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Managing third-party compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137648?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5137648&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Tue, 28 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Panda GateDefender Performa – Maximum Detection in Perimeter Security]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139322?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5139322&amp;c=CORE</link>
					<description>
						<![CDATA[ Panda GateDefender Performa is a scalable and ultra-reliable dedicated perimeter security device offering maximum protection against content-based threats in the gateway. It blocks all types of malware, spam, undesirable content and other Internet threats before they enter the company.]]>				
					</description>
					<author>
						<![CDATA[Panda Security]]>				
					</author>
					<pubDate>
						Sat, 25 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137567?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5137567&amp;c=CORE</link>
					<description>
						<![CDATA[ How can a company ensure that their marketing department&apos;s needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Thu, 23 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Presentation Transcript: Don &amp; #39;t Fight Your Data Modeling Tool &amp; #45; Migrate from CA  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137450?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5137450&amp;c=CORE</link>
					<description>
						<![CDATA[ This presentation transcript compares two leading data modeling tools and demonstrates how advanced data modeling improves productivity, standards compliance and knowledge sharing.]]>				
					</description>
					<author>
						<![CDATA[Embarcadero Technologies, Inc.]]>				
					</author>
					<pubDate>
						Mon, 20 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Selecting a SAP Managed Hosting Provider: Trends and Myths]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136649?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5136649&amp;c=CORE</link>
					<description>
						<![CDATA[ Bill Martorelli, principal analyst for Forrester Research, discusses trends in the SAP managed hosting arena, myths about SAP managed hosting, and gives advice on creating RFPs and negotiating SLAs.]]>				
					</description>
					<author>
						<![CDATA[Freudenberg IT]]>				
					</author>
					<pubDate>
						Tue, 16 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Evaluating the Advantages and Pitfalls of SAP Managed Hosting]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136654?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5136654&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, you will learn what to look for in an SAP managed hosting provider &amp;#45;&amp;#45; including how to determine your organization&amp;#39;s requirements and how to evaluate potential providers.]]>				
					</description>
					<author>
						<![CDATA[Freudenberg IT]]>				
					</author>
					<pubDate>
						Tue, 16 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Secure Internet Single Sign-On (SSO) 101]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136315?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5136315&amp;c=CORE</link>
					<description>
						<![CDATA[ Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.]]>				
					</description>
					<author>
						<![CDATA[Ping Identity Corporation]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Five Steps to Secure Internet Single Sign-On (SSO)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136308?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5136308&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.]]>				
					</description>
					<author>
						<![CDATA[Ping Identity Corporation]]>				
					</author>
					<pubDate>
						Fri, 05 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How Outsourcing Drives Business Process Improvements]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136814?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5136814&amp;c=CORE</link>
					<description>
						<![CDATA[ More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.]]>				
					</description>
					<author>
						<![CDATA[CompuCom Systems, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SearchCIO.com eBook: Unlock Outsourcing Potential and Change]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140563?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140563&amp;c=CORE</link>
					<description>
						<![CDATA[ The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here&apos;s a step-by-step plan for optimizing savings.]]>				
					</description>
					<author>
						<![CDATA[SearchCIO.com]]>				
					</author>
					<pubDate>
						Mon, 04 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enterprise Security Reporter for SharePoint Version 3.6.3]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134954?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5134954&amp;c=CORE</link>
					<description>
						<![CDATA[ With more and more sensitive data moving from file servers to SharePoint sites, it&amp;#39;s important to keep a close eye on what users can access documents, what users have permissions to change the SharePoint sites, and what documents are getting modified.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enterprise Security Reporter Version 3.6.3]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134959?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5134959&amp;c=CORE</link>
					<description>
						<![CDATA[ In large networks, the sheer number of permission settings makes it almost impossible to gain a clear overview of overall security, and checking that all those permission are in compliance with corporate and regulatory standards is a Herculean task.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136136?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5136136&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house.]]>				
					</description>
					<author>
						<![CDATA[Dell and VMware]]>				
					</author>
					<pubDate>
						Mon, 02 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131900?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5131900&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores core principles companies can use to help them select a CRM system.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133573?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5133573&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133574?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5133574&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy.  This guide provides insight to help you take a more customer-centric view of your business.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Global Delivery: A Course to High Performance in a Multi &amp; #45;Polar World]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133456?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5133456&amp;c=CORE</link>
					<description>
						<![CDATA[ To fully exploit the opportunities offered by the multi&amp;#45;polar world&amp;#44; multinationals and public sector organizations must successfully create a global delivery strategy&amp;#44; and tap into specialized industry.]]>				
					</description>
					<author>
						<![CDATA[Accenture]]>				
					</author>
					<pubDate>
						Wed, 18 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Orion NetFlow Traffic Analyzer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133283?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5133283&amp;c=CORE</link>
					<description>
						<![CDATA[ Many networking managers cite lack of visibility into network issues and performance as a common problem. They need the ability to identify which users and applications are consuming the most network bandwidth and which IP addresses are top talkers. Check out this download to learn how the Orion NetFlow Traffic Analyzer provides this information.]]>				
					</description>
					<author>
						<![CDATA[SolarWinds, Inc.]]>				
					</author>
					<pubDate>
						Tue, 10 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Trends and Direction of Enterprise Architecture (EA)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140706?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5140706&amp;c=CORE</link>
					<description>
						<![CDATA[ Infosys&apos; Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility.]]>				
					</description>
					<author>
						<![CDATA[Infosys Technologies Limited]]>				
					</author>
					<pubDate>
						Sun, 01 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IBM Cognos 8 Business Intelligence for Professional Users]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139844?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5139844&amp;c=CORE</link>
					<description>
						<![CDATA[ Professional report authors need a single reporting solution that draws data from a variety of sources and enables wide collaboration yet delivers the resulting information at business speed. IBM Cognos&amp;reg; 8 Business Intelligence includes Web-based reporting tools that support collaboration and good decision making.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Mon, 05 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Future Carrier Network: Adopting New Outsourcing Business Models]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/101649?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=101649&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized
by flux.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Mon, 17 Nov 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Customizable%20CRM%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CIO Decisions Ezine Vol. 2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98971?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=98971&amp;c=CORE</link>
					<description>
						<![CDATA[ Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.]]>				
					</description>
					<author>
						<![CDATA[CIO Decisions]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[CONSOLIDATING ORACLE &amp; reg; SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE &amp; reg; SERVER]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136267?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=5136267&amp;c=CORE</link>
					<description>
						<![CDATA[ Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise&amp;reg; T5440 server, reducing the number of physical machines needed to effectively deploy applications.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Enable Project &amp; #45;Centric Manufacturing with Business Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98042?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=98042&amp;c=CORE</link>
					<description>
						<![CDATA[ Project&amp;#45;centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Service Delivery Innovation: Creating Client Value and Enhancing Profitability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98797?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=98797&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper reviews the forces that affect the professional services market today&amp;#44; defines and explains the main pillars of service delivery innovation&amp;#44; and reviews the benefits firms derive from service delivery innovation.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Supply Chain Collaboration: The Key to Success in a Global Economy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98798?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=98798&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how you can transform traditional supply chains from linear&amp;#44; sequential processes into adaptive supply chain networks.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Taking Control of Your Business: Growing Profitably in the Professional Services Market]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93299?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=93299&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility&amp;#44; maximizing resource utilization&amp;#44; improving operational efficiency&amp;#44; and successfully acquiring more customers.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jan 2006 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Back Office Outsourcing and Investment Reporting &amp; #45; A Guide for Investment Advisors]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98241?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=98241&amp;c=CORE</link>
					<description>
						<![CDATA[ In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jan 2006 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[WebFOCUS Operational Enterprise Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25808?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Customizable CRM Outsourcing&amp;n=25808&amp;c=CORE</link>
					<description>
						<![CDATA[ WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, &amp; operational – and make data available, accessible, and meaningful to every person or application that needs it.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Tue, 25 Sep 2001 00:00:00 EDT				
					</pubDate>
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