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	KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Largest UK Network Solves BIG Problem with Small Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141271?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5141271&amp;c=CORE</link>
					<description>
						<![CDATA[ ITV.com’s IT management sought a future-proofed solution that would improve overall performance and future proof for High Definition editing without increasing the physical storage footprint requirements of their small datacenter. Nexsan was the only company that could deliver the solution they required.]]>				
					</description>
					<author>
						<![CDATA[Nexsan Technologies]]>				
					</author>
					<pubDate>
						Mon, 23 Nov 2009 00:00:00 EST				
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					<![CDATA[Countdown: Top Five Technology Challenges of Role and Entitlement Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141181?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5141181&amp;c=CORE</link>
					<description>
						<![CDATA[ When an organization commits to implementing the technologies and tools to support role and entitlement management, it faces a number of sizable challenges. In this podcast, expert Richard Mackey counts down these organizational, process, and technical challenges that block the successful deployment of role and entitlement management technology.]]>				
					</description>
					<author>
						<![CDATA[Guardium]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Eight Questions to Ask When Considering an All-in-One Data Protection Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140972?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5140972&amp;c=CORE</link>
					<description>
						<![CDATA[ Many administrators who oversee their organization’s backup and recovery are considering an all-in-one data protection (DP) solution.  There are eight things to consider before you make your decision on which solution to purchase and this white paper explains them.]]>				
					</description>
					<author>
						<![CDATA[i365, A Seagate Company]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Webcast: Business-Driven Virtualization: Optimizing Insight and Efficiency in the Dynamic  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140977?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5140977&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, discover how to achieve greater virtualization maturity, from clearer visibility to higher service levels in your VMware environment. Learn how to identify where your company fits in the virtualization maturity model and find virtualization tools that enable optimal IT performance.]]>				
					</description>
					<author>
						<![CDATA[Hyper9, Inc.]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Business Process Lifecycle Management (BPLM) Enabled SAP Implementation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140675?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5140675&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper a 20 year veteran in the chemical manufacturing sector provides Best Practices for BPLM enabled SAP implementations.]]>				
					</description>
					<author>
						<![CDATA[Atos Origin]]>				
					</author>
					<pubDate>
						Wed, 04 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[A Guide to the Value of Reliable Data in Manufacturing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140604?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5140604&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the impact of unreliable data on manufacturing companies. It then defines the requirements needed to guarantee data reliability in manufacturing and offers a practical approach to creating and governing that data.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Mon, 02 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Commodity Coding: Code It or Buy (Too Much of) It]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140611?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5140611&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will present you with all the information needed to make an educated decision on whether to commodity coding is right for your organization and it will help with choosing the commodity coding that fits your company.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Mon, 02 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The 10 Worst Practices for Technical Support and How to Overcome Them]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140495?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5140495&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will explore 10 of the &quot;worst practices&quot; that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Symantec Workspace Profiles]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140506?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5140506&amp;c=CORE</link>
					<description>
						<![CDATA[ SWP is a new software product from Symantec&apos;s Endpoint Virtualization group.  SWP separates (virtualizes) the user&apos;s profile (user data, settings and personality) from the underlying operating system allowing users to easily roam from device to device, work on two sessions simultaneously, or access their profile in the context...]]>				
					</description>
					<author>
						<![CDATA[Symantec]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Taking an In-Depth Look into the Citrix XenDesktop User Experience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139918?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5139918&amp;c=CORE</link>
					<description>
						<![CDATA[ When it comes to desktop virtualization, Citrix XenDesktop offers the best user experience available, over any network on any device. The following video will take you on a guided tour through XenDesktop&apos;s user experience, sharing highlights and answering your most pertinent questions.]]>				
					</description>
					<author>
						<![CDATA[Citrix]]>				
					</author>
					<pubDate>
						Tue, 06 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Storage Explained: Cloud Storage Defined]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140071?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5140071&amp;c=CORE</link>
					<description>
						<![CDATA[ Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings.]]>				
					</description>
					<author>
						<![CDATA[3PAR]]>				
					</author>
					<pubDate>
						Tue, 06 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Tips for tracing enterprise transactions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139385?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5139385&amp;c=CORE</link>
					<description>
						<![CDATA[ SOA governance is comprised of the strategies and technologies that ensure a SOA is developed to meet company standards and expectations.]]>				
					</description>
					<author>
						<![CDATA[Forum Systems]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Rational Requirements Composer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139113?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5139113&amp;c=CORE</link>
					<description>
						<![CDATA[ Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Optimizing Citrix XenApp High Availability - A New Approach]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139057?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5139057&amp;c=CORE</link>
					<description>
						<![CDATA[ Many businesses today are delivering applications to users as an on-demand
service. This reduces the cost of application management and can improve
application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines.]]>				
					</description>
					<author>
						<![CDATA[Marathon Technologies]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Optimizing Exchange High Availability - A New Approach]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139063?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5139063&amp;c=CORE</link>
					<description>
						<![CDATA[ Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments.]]>				
					</description>
					<author>
						<![CDATA[Marathon Technologies]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5139077&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Grow Your Business with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138977?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5138977&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Application Whitelisting: The Must Have Technology for Security and Compliance Today]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138691?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5138691&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, learn ways to combat the malicious code of malware and trojans from McAfee&apos;s Stuart McClure. Gain insight into how application whitelisting, a means of providing security with less overhead without negative performance impact, can aid your compliance initiatives while not raising operational costs.]]>				
					</description>
					<author>
						<![CDATA[McAfee, Inc.]]>				
					</author>
					<pubDate>
						Thu, 03 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Case Study: Unified Communications and Indiana University Medical Group]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138844?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5138844&amp;c=CORE</link>
					<description>
						<![CDATA[ When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution.  This case study gives details on the benefits they gained.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[ITIL &amp; #174;,the CMS and You]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138370?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5138370&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 20 Aug 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Increase Your Returns Using Event-Based Marketing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137509?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5137509&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137511?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5137511&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[MKS Toolkit for Developers v9.2p2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136354?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5136354&amp;c=CORE</link>
					<description>
						<![CDATA[ MKS Toolkit for Developers speeds the software development and administration process and reduces errors by eliminating the time spent on tedious manual tasks. MKS Toolkit dramatically improves the compatibility between Windows and UNIX environments.]]>				
					</description>
					<author>
						<![CDATA[MKS, Inc. &amp;#45; Interoperability Division]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[MKS Toolkit for Enterprise Developers v9.2p2 &amp; #45; Porting UNIX applications to Windows]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136361?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5136361&amp;c=CORE</link>
					<description>
						<![CDATA[ MKS Toolkit for Enterprise Developers is the ultimate in UNIX to Windows migration. Maintain a single course base across UNIX and Windows saving time and money for years to come, while cutting development time &amp;#45; 70%, 80%, even 90%.]]>				
					</description>
					<author>
						<![CDATA[MKS, Inc. &amp;#45; Interoperability Division]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[MKS X/Server v 8.5 &amp; #45; High-performance, transparent PC X server]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136364?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5136364&amp;c=CORE</link>
					<description>
						<![CDATA[ This world of PC/UNIX system integration demands a product available for the newest PC architectures and is easy to use and easy to manage. Applications normally available on expensive UNIX workstations can be readily accessed from enterprise desktops.]]>				
					</description>
					<author>
						<![CDATA[MKS, Inc. &amp;#45; Interoperability Division]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices of the Best-Run Sales Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136333?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5136333&amp;c=CORE</link>
					<description>
						<![CDATA[ Leadership teams in today&apos;s strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Implementing Cisco &apos; s Web 2.0 Collaboration Technologies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136044?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5136044&amp;c=CORE</link>
					<description>
						<![CDATA[ As technology evolves, there is a never-ending question to designers and implementers: &quot;What is coming next?&quot; The answer is &quot;Collaboration.&quot; The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Tue, 26 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Getting your requirements right: Collaborate with Stakeholders to Work Smarter]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136036?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5136036&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper considers the changing focus of the requirements space and how requirements definition differs from requirements management. A business analyst&apos;s struggles with defining requirements using common office software and tools are related. Finally, a requirements definition solution is introduced and discussed.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Tue, 26 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Find, Qualify, and Close More Business Faster With a Free Trial of ZoomInfo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135926?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5135926&amp;c=CORE</link>
					<description>
						<![CDATA[ In today&apos;s economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.]]>				
					</description>
					<author>
						<![CDATA[ZoomInfo]]>				
					</author>
					<pubDate>
						Tue, 19 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Backup and Recovery for Microsoft Exchange Server - Data Domain Deduplication Storage Best  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135633?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5135633&amp;c=CORE</link>
					<description>
						<![CDATA[ In many companies, Microsoft Exchange is now commonly viewed as a mission-critical application. Protecting Exchange information is critical and backup is still the primary method used. This paper focuses on the traditional backup and recovery practices for Microsoft Exchange Server along with solutions from Data Domain.]]>				
					</description>
					<author>
						<![CDATA[Data Domain]]>				
					</author>
					<pubDate>
						Fri, 08 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Network Boost: control all data in your network and accelerate your data exchanges]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134833?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5134833&amp;c=CORE</link>
					<description>
						<![CDATA[ This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives.]]>				
					</description>
					<author>
						<![CDATA[Orange Business Services]]>				
					</author>
					<pubDate>
						Tue, 07 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT Governance in an IBM Lotus Software Environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131739?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5131739&amp;c=CORE</link>
					<description>
						<![CDATA[ This document describes concepts and definitions for governance&amp;#44; elements of governance&amp;#44; distinguishing myth from reality&amp;#44; approaches that go beyond &amp;#34;just good enough&amp;#34;&amp;#44; control frameworks etc.]]>				
					</description>
					<author>
						<![CDATA[Sherpa Software]]>				
					</author>
					<pubDate>
						Fri, 16 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Continuity Planning IT Survival Guide]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136079?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5136079&amp;c=CORE</link>
					<description>
						<![CDATA[ This survival guide will help you and your company start to plan an effective business continuity plan. The end result should be a reduction in risk factors and to minimize the impact of disasters that are out of your control.]]>				
					</description>
					<author>
						<![CDATA[CA]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Ten steps to better requirements management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136100?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5136100&amp;c=CORE</link>
					<description>
						<![CDATA[ Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99595?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=99595&amp;c=CORE</link>
					<description>
						<![CDATA[ In studying the best practices in strategic meeting management&amp;#44; there&amp;#39;s proven evidence that a &amp;#34;managed&amp;#34; meetings program can generate significant and immediate cost savings for corporations of all sizes.]]>				
					</description>
					<author>
						<![CDATA[StarCite]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138482?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5138482&amp;c=CORE</link>
					<description>
						<![CDATA[ Devine Capital had relied on Microsoft&amp;reg; Office Outlook&amp;reg; and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics&amp;trade; CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 15 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Storage Virtualisation and the HP StorageWorks Enterprise Virtual Array]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139656?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5139656&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper presents an overview of storage virtualisation at the controller level of a storage system.  It describes how HP defines virtualisation technology and how it applies to the HP StorageWorks Enterprise Virtual Array (EVA) storage system.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Thu, 14 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138224?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5138224&amp;c=CORE</link>
					<description>
						<![CDATA[ Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics&amp;trade; CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 01 Jan 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Assess Your Enterprise Agility]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136321?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5136321&amp;c=CORE</link>
					<description>
						<![CDATA[ Forrester reports that CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Mon, 12 Nov 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Business Value of Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134514?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5134514&amp;c=CORE</link>
					<description>
						<![CDATA[ This document provides you with the knowledge to gain a complete understanding of all the issues you&apos;ll face when implementing a BI solution. In this paper, you&apos;ll find numerous examples of current Business Objects customers who are using BI in a variety of creative ways to make their organizations more responsive, productive, and profitable.]]>				
					</description>
					<author>
						<![CDATA[SAP BusinessObjects]]>				
					</author>
					<pubDate>
						Mon, 01 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Buying Criteria for Disk-to-Disk Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139675?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=5139675&amp;c=CORE</link>
					<description>
						<![CDATA[ Disk-to-Disk (D2D) backup has emerged in recent years to become a critical storage component of an enterprises’ data protection environment. Taneja Group has identified a locus of buying criteria that we believe compose the overall simplicity of operation of a D2D solution.]]>				
					</description>
					<author>
						<![CDATA[Data Domain]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86977?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=86977&amp;c=CORE</link>
					<description>
						<![CDATA[ Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later &quot;pile on&quot; to more advanced, but also more competitive, leads.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Thu, 01 Feb 2007 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[6 Steps to Enterprise Resource Planning Implementation Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93155?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=93155&amp;c=CORE</link>
					<description>
						<![CDATA[ Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/75375?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=75375&amp;c=CORE</link>
					<description>
						<![CDATA[ The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 May 2006 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Podcast - The Fine Art of Lead Follow-up]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/81031?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=81031&amp;c=CORE</link>
					<description>
						<![CDATA[ The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This podcast walks you through key strategies for implementing an effective lead follow-up and qualification process]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Mon, 27 Feb 2006 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Definition%20Contact/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[KnowledgeNote: What Research Tells Us About Lead Management and Follow-Up]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/75070?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Definition Contact&amp;n=75070&amp;c=CORE</link>
					<description>
						<![CDATA[ The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This paper walks you through key strategies for implementing an effective lead follow-up and qualification process.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Mon, 23 May 2005 00:00:00 EDT				
					</pubDate>
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