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	Demo Php Call Center  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<![CDATA[PHP on Microsoft IIS7]]>				
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					<description>
						<![CDATA[ This screencast will walk you through the process of getting an up-to-date development environment up and running with PHP 5.3, MySQL 5.1 and IIS 7.5, on Windows 7.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 24 Nov 2009 00:00:00 EST				
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					<![CDATA[Xiotech &apos; s Virtualization Interface - Animated Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141253?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5141253&amp;c=CORE</link>
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						<![CDATA[ Welcome to Virtual View, a feature of Xiotech’s Icon Manager that dramatically improves storage management for VMware. Virtual View reduces storage provisioning from dozens of steps to three, enables management from one console instead of three, provisions storage in minutes instead of hours, and reduces time, required expertise, and risk.]]>				
					</description>
					<author>
						<![CDATA[Xiotech Corporation]]>				
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						Mon, 23 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Virtualization Flash Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141154?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5141154&amp;c=CORE</link>
					<description>
						<![CDATA[ View this Flash demo on virtualization to understand how CA can help you accelerate your time to market, achieve operational excellence across physical and virtual environments and reduce risk associated with virtualization.]]>				
					</description>
					<author>
						<![CDATA[CA]]>				
					</author>
					<pubDate>
						Thu, 19 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[eToken PRO Anywhere Flash Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140855?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5140855&amp;c=CORE</link>
					<description>
						<![CDATA[ View this demo to learn why eToken PRO Anywhere is ideal for corporate and Internet security needs, enabling organizations to expand their range of online business services while providing end users with full roaming capabilities. For consumers, the convenience of a robust and yet simple “Plug and Play” solution is unbeatable.]]>				
					</description>
					<author>
						<![CDATA[SafeNet, Inc.]]>				
					</author>
					<pubDate>
						Tue, 10 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Demo: IBM Cognos TM1 MidMarket Edition Online Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140860?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5140860&amp;c=CORE</link>
					<description>
						<![CDATA[ Simplify your key financial processes with Cognos.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Tue, 10 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[FalconStor &amp; reg; Virtual Tape Library (VTL) - Tape Export with Tape Stacking Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140757?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5140757&amp;c=CORE</link>
					<description>
						<![CDATA[ Tape export is process of moving data from virtual tape to physical tape. Tape stacking allows multiple virtual tapes to be consolidated onto a single physical tape in order to save on tape media consumption. The concept is very simple and also very useful. Please watch this video for examples of how FalconStor VTL functions.]]>				
					</description>
					<author>
						<![CDATA[FalconStor Software]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[FalconStor &amp; reg; Virtual Tape Library Deduplication Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140760?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5140760&amp;c=CORE</link>
					<description>
						<![CDATA[ Because backup operations create multiple copies of the same data, FalconStor VTL provides data deduplication. As backup jobs are added to the data repository, the new data is compared to existing data and any blocks already in the repository are deleted to reduce disk space consumption. View this demo and learn more about FalconStor deduplication.]]>				
					</description>
					<author>
						<![CDATA[FalconStor Software]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Solutions for Small to Medium Data Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140331?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5140331&amp;c=CORE</link>
					<description>
						<![CDATA[ APC&amp;#174; by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure&amp;#174; HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.]]>				
					</description>
					<author>
						<![CDATA[APC]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[CA eHealth Performance Manager Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141208?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5141208&amp;c=CORE</link>
					<description>
						<![CDATA[ Download this demo to learn how you can proactively monitor performance of data and voice networks, physical and virtual systems, environmentals, databases and client/server applications across IT, all from one interface, before your business is negatively impacted.]]>				
					</description>
					<author>
						<![CDATA[CA]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Web Platform Installer 2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140246?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5140246&amp;c=CORE</link>
					<description>
						<![CDATA[ In one neat package, the Web Platform Installer gives you the frameworks, web server, database, tools and applications you need to quickly build and run Web applications and solutions on Windows.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 20 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[IBM Performance Manager online demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139929?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139929&amp;c=CORE</link>
					<description>
						<![CDATA[ See how plans, financial reports and scorecards can help you manage performance across all data sources in this flash demo.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Wed, 07 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[IBM WebSphere Cloudburst Appliance Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139882?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139882&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this demo to see how this new SOA appliance deploys and manages SOA in a private cloud.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Tue, 06 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Demo: Service lifecycle management in action]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139900?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139900&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations moving towards Service-Oriented Architecture must manage their services from development to deployment. This demo shows how Rational Team Concert, Rational Asset Manager, and WebSphere Service Registry and Repository provide a comprehensive, integrated solution for organizations looking to realize SOA.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Tue, 06 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[EVault Online Backup and Recovery Solutions Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139790?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139790&amp;c=CORE</link>
					<description>
						<![CDATA[ EVault online backup and recovery solutions make it easy to protect your data offsite, automatically. They’re easy to use, fast, and secure. And they make it simple to comply with regulations. View this demo to find out how you can sustain the life blood of your company today.]]>				
					</description>
					<author>
						<![CDATA[i365, A Seagate Company]]>				
					</author>
					<pubDate>
						Fri, 02 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[IBM Rational Functional Test Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139739?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139739&amp;c=CORE</link>
					<description>
						<![CDATA[ This demo shows how IBM Rational Functional Tester can be used to create test automation scripts to validate the functionality of an SAP system. The script generation capability of Functional Tester produces a re-usable test that can be run against all subsequent builds or releases of the SAP system.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Thu, 01 Oct 2009 00:00:00 EDT				
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					<![CDATA[Enterprise, Back-Office Applications Propel our Business: An order management system,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139757?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139757&amp;c=CORE</link>
					<description>
						<![CDATA[ With Oracle Applications Extension for Rational Performance you no longer have to jeopardize your business engine during an upgrade.  You’ll eliminate risk, increase testing productivity, speedy delivery, and ensure the quality and scalability of your  business systems.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Thu, 01 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Dell’s OpenManage Software Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139493?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139493&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this demo to get an overview  of the Dell OpenManage systems management solution.  This solution is focused on delivering open, flexible, and integrated solutions that reduce the complexity in the systems management space.]]>				
					</description>
					<author>
						<![CDATA[Dell and Symantec]]>				
					</author>
					<pubDate>
						Wed, 23 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[ThinPrint &amp; #174;: .print Product Overview with Free Demo Downloads]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139473?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139473&amp;c=CORE</link>
					<description>
						<![CDATA[ See the many ThinPrint central print management product solutions as well as FREE demo downloads for your printing environment.]]>				
					</description>
					<author>
						<![CDATA[ThinPrint]]>				
					</author>
					<pubDate>
						Tue, 22 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Panda Managed Office Protection FREE DEMO]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139339?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139339&amp;c=CORE</link>
					<description>
						<![CDATA[ Are the COMPUTERS IN YOUR COMPANY protected by a robust, reliable solution? Try the Demo of Panda Managed Office Protection, our SaaS solution which lets you focus on your business and forget about the antivirus.]]>				
					</description>
					<author>
						<![CDATA[Panda Security]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139224&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC&apos;s, Macs and smartphones.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Communications Skills for Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139215?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139215&amp;c=CORE</link>
					<description>
						<![CDATA[ A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you&apos;ll learn from an experienced communications skills expert,  4 specific steps to help supercharge your customer relationships in an era of remote support.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139223?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139223&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Giving Nurses More Time to Care]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139225&amp;c=CORE</link>
					<description>
						<![CDATA[ The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Controlling the Cost of Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139011?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139011&amp;c=CORE</link>
					<description>
						<![CDATA[ This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they&apos;re doing to control it.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Get More Value from Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139009?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139009&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this podcast to hear how all-new HiDef Corporate&amp;#153; leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Audio Conferencing 2.0: Control Costs &amp; Simplify Administration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139015?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139015&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, we&apos;re taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139077&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139075&amp;c=CORE</link>
					<description>
						<![CDATA[ Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5139071&amp;c=CORE</link>
					<description>
						<![CDATA[ Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CloudBurst Marketing Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138851?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5138851&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM CloudBurst is a quick-start to cloud computing. Simply roll it into your data center to quickly see the benefits of cloud computing.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Infor CRM Interaction Advisor]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137516?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5137516&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CA VPM Webcast - On Demand: Unleashing the Potential of Virtualization Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141161?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5141161&amp;c=CORE</link>
					<description>
						<![CDATA[ View this presentation for the latest information on virtualization management in the enterprise.]]>				
					</description>
					<author>
						<![CDATA[CA]]>				
					</author>
					<pubDate>
						Thu, 18 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[What is Virtualization?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136128?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5136128&amp;c=CORE</link>
					<description>
						<![CDATA[ In the traditional IT approach, every new software application required a new server. This added costs to every project and deployment took days to weeks. This also drove server sprawl. Watch this demo for an animated explanation of how virtualization addresses common data center challenges.]]>				
					</description>
					<author>
						<![CDATA[Dell and VMware]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expand Your Reach: Mastering Multi-Modal Survey Research]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135523?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5135523&amp;c=CORE</link>
					<description>
						<![CDATA[ Whether it&apos;s in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Tue, 14 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco Unified Communications: Unifying Communications Infrastructure]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102275?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=102275&amp;c=CORE</link>
					<description>
						<![CDATA[ Cisco&amp;#39;s unified communications vision combines individual systems with different communications capabilities into a cohesive&amp;#44; powerful communications ecosystem that allows a business to revolutionize itself overnight.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[3 Steps to Eliminate Unused Capacity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134030?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5134030&amp;c=CORE</link>
					<description>
						<![CDATA[ In this demo, Compellent technology professionals explain and demonstrate their dynamic capacity and thin provisioning techniqies, how they reduce TCO and energy costs, and dramatically eliminate unused storage space.]]>				
					</description>
					<author>
						<![CDATA[Compellent]]>				
					</author>
					<pubDate>
						Sat, 06 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increase Profits and Customer Satisfaction in the Communications Industry]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137368?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5137368&amp;c=CORE</link>
					<description>
						<![CDATA[ Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Addressing the challenges of implementing a customer-centric strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5137365&amp;c=CORE</link>
					<description>
						<![CDATA[ The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi&amp;#45;channel touchpoints.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Rational Build Forge Demo Series]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140668?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5140668&amp;c=CORE</link>
					<description>
						<![CDATA[ Access IBM Rational Build Forge demos to see how it can be used to create a software assembly line to automate and accelerate software delivery. Learn how Rational Build Forge can help development teams automate repetitive tasks, uncover development bottlenecks, determine trends for specific projects and manage compliance mandates.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Wed, 15 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Working Smart in IT Operations: The Case for Consolidated Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136894?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5136894&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Demo%20Php%20Call%20Center/ds,CORE/oe,utf8/rss.xml						
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					<![CDATA[Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability]]>				
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						<![CDATA[ The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.]]>				
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					<author>
						<![CDATA[SAP America Inc]]>				
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					<pubDate>
						Wed, 17 Sep 2008 00:00:00 EDT				
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					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=5138486&amp;c=CORE</link>
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						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
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						<![CDATA[Microsoft]]>				
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					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
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					<![CDATA[North Shore Medical Center Provides Better Support with AMD Processor &amp; #45;based Solutions]]>				
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					<description>
						<![CDATA[ Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.]]>				
					</description>
					<author>
						<![CDATA[HP, Vmware and AMD]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
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					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
					</title>
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					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
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					<author>
						<![CDATA[AMD and VMware, Inc]]>				
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					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
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					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
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					<title>
					<![CDATA[Empowerment as a Growth Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies are using technology and other tools to help employees deliver an organization&apos;s best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
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					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Demo Php Call Center&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
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