Electric Utilities Customer Service Strategies

Electric Utilities Customer Service Strategies - KnowledgeStorm http://www.knowledgestorm.com KnowledgeStorm en-us Copyright © 2008KnowledgeStorm, Inc. All rights reserved. Sat, 30 Aug 2008 00:00:00 EDT 60 <![CDATA[Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive]]> http://www.knowledgestorm.com/search/index/sol_summary/98889?pos=48&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98889&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer Relationship Management Sales Enablement: User Acceptance Means More Sales]]> http://www.knowledgestorm.com/search/index/sol_summary/99022?pos=37&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=99022&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[HP Key Strategies for Successful Customer CMDB Implementations]]> http://www.knowledgestorm.com/search/index/sol_summary/99268?pos=36&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=99268&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Forrester White Paper: Assess Your Enterprise Agility (SAP6264)]]> http://www.knowledgestorm.com/search/index/sol_summary/98795?pos=33&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98795&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[That Was Then This Is Now: The New Rules of Email Marketing]]> http://www.knowledgestorm.com/search/index/sol_summary/98863?pos=26&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98863&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[The Enterprise Data Management Solution for Successful Mergers and Acquisitions]]> http://www.knowledgestorm.com/search/index/sol_summary/98348?pos=20&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98348&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[How Empowering Customer-facing Employees Leads to Extraordinary Results: Empowerment as a ...]]> http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=19&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98731&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[On Demand CRM Goes Strategic]]> http://www.knowledgestorm.com/search/index/sol_summary/98747?pos=16&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98747&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[IBM Security Webcast - " The Danger Inside - The Top 5 Strategies for Addressing Insider Risk]]> http://www.knowledgestorm.com/search/index/sol_summary/98969?pos=15&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98969&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[The Technology Strategies for Integrated Business Planning Benchmark Report]]> http://www.knowledgestorm.com/search/index/sol_summary/98794?pos=10&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98794&c=CORE Fri, 01 Aug 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Q & A: A New Approach to Comprehensive Endpoint Security]]> http://www.knowledgestorm.com/search/index/sol_summary/98559?pos=50&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98559&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Six Secrets for Effectively Managing a Customer Support Organization]]> http://www.knowledgestorm.com/search/index/sol_summary/98219?pos=38&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98219&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[IT Leadership Strategy: How to Provide World-Class Help Desk Support]]> http://www.knowledgestorm.com/search/index/sol_summary/98149?pos=28&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98149&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Strategies for Improving Sales Management Processes by EnterpriseWizard Inc.]]> http://www.knowledgestorm.com/search/index/sol_summary/98307?pos=6&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98307&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Risk Data Suite for Communications Providers and Electric Utilities]]> http://www.knowledgestorm.com/search/index/sol_summary/98031?pos=1&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=98031&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Business Intelligence Services and Solutions]]> http://www.knowledgestorm.com/search/index/sol_summary/97926?pos=27&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=97926&c=CORE Fri, 27 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Improving Product Data Quality and Spend Analysis through Commodity Coding]]> http://www.knowledgestorm.com/search/index/sol_summary/97485?pos=49&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=97485&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[From Concept to Customer: Winning Web Strategies for Small Business]]> http://www.knowledgestorm.com/search/index/sol_summary/97226?pos=30&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=97226&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Mobility XE Increases Utility Worker Efficiency]]> http://www.knowledgestorm.com/search/index/sol_summary/97935?pos=2&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=97935&c=CORE Sun, 01 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[NEMA Electrical Enclosures & Industrial Cabinets]]> http://www.knowledgestorm.com/search/index/sol_summary/96432?pos=3&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=96432&c=CORE Wed, 07 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[The 2007 ERP in Manufacturing Benchmark Report]]> http://www.knowledgestorm.com/search/index/sol_summary/96929?pos=44&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=96929&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[A Quick ROI and Low TCO Approach to Mobilizing Enterprise Applications]]> http://www.knowledgestorm.com/search/index/sol_summary/96501?pos=29&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=96501&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Using Real-Time Information to Improve Contact Center Performance]]> http://www.knowledgestorm.com/search/index/sol_summary/99188?pos=17&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=99188&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought]]> http://www.knowledgestorm.com/search/index/sol_summary/96781?pos=9&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=96781&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Is there any Strategy in Your Strategic Plan?]]> http://www.knowledgestorm.com/search/index/sol_summary/96778?pos=7&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=96778&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Enterprise Personalization for the Insurance Industry]]> http://www.knowledgestorm.com/search/index/sol_summary/96125?pos=11&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=96125&c=CORE Tue, 01 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Optim™ Data Growth Solution for Oracle ' s Siebel® CRM]]> http://www.knowledgestorm.com/search/index/sol_summary/94851?pos=41&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=94851&c=CORE Mon, 17 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Data Protection Strategies Leveraging Replication: An In-depth Look]]> http://www.knowledgestorm.com/search/index/sol_summary/95139?pos=35&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=95139&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Transforming Branch Banking: Real-Time Advice in the 21st Century]]> http://www.knowledgestorm.com/search/index/sol_summary/94836?pos=21&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=94836&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[The One-to-One Marketing Future: Are We There Yet? Three Strategies for Accelerating the ...]]> http://www.knowledgestorm.com/search/index/sol_summary/94588?pos=5&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=94588&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Winning Strategies for Customer Responsiveness - An Article from IQ Magazine]]> http://www.knowledgestorm.com/search/index/sol_summary/94228?pos=18&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=94228&c=CORE Thu, 28 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Think beyond Software Performance Monitoring: A Perspective on Your Service-Level ...]]> http://www.knowledgestorm.com/search/index/sol_summary/93965?pos=32&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=93965&c=CORE Mon, 25 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[How to Foster Innovation in Your Company, Part Two]]> http://www.knowledgestorm.com/search/index/sol_summary/93928?pos=47&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=93928&c=CORE Fri, 22 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Eight Strategies for First Rate Customer Service]]> http://www.knowledgestorm.com/search/index/sol_summary/93920?pos=22&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=93920&c=CORE Fri, 22 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions]]> http://www.knowledgestorm.com/search/index/sol_summary/93881?pos=45&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=93881&c=CORE Thu, 21 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[The Visible Supply Chain: Ensuring End-to-End Optimization]]> http://www.knowledgestorm.com/search/index/sol_summary/93892?pos=31&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=93892&c=CORE Thu, 21 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Cameleon Commerce Suite - E-commerce and Configurator Software]]> http://www.knowledgestorm.com/search/index/sol_summary/93871?pos=12&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=93871&c=CORE Wed, 20 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[IFS Applications - Supply Chain Management]]> http://www.knowledgestorm.com/search/index/sol_summary/93539?pos=40&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=93539&c=CORE Tue, 12 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Resource Center: Tips for Driving the Sales Pipeline]]> http://www.knowledgestorm.com/search/index/sol_summary/93982?pos=46&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=93982&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Effective Field Service Outsourcing and Channel Management Strategies]]> http://www.knowledgestorm.com/search/index/sol_summary/94216?pos=43&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=94216&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]> http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=39&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=93607&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Strategies for Profitable Growth - Aerospace & Defense Manufacturing]]> http://www.knowledgestorm.com/search/index/sol_summary/94131?pos=34&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=94131&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Protect Your Customer Data for Peace of Mind]]> http://www.knowledgestorm.com/search/index/sol_summary/93978?pos=14&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=93978&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy?]]> http://www.knowledgestorm.com/search/index/sol_summary/93565?pos=13&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=93565&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Auditing: What You Need to Know]]> http://www.knowledgestorm.com/search/index/sol_summary/86155?pos=4&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=86155&c=CORE Tue, 05 Dec 2006 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center ...]]> http://www.knowledgestorm.com/search/index/sol_summary/85731?pos=42&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=85731&c=CORE Wed, 01 Nov 2006 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Billing Strategies for Innovative Business Models: How Boring Old Billing Could Be the ...]]> http://www.knowledgestorm.com/search/index/sol_summary/81314?pos=8&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=81314&c=CORE Thu, 02 Mar 2006 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[2005 Service and Support Metrics Survey]]> http://www.knowledgestorm.com/search/index/sol_summary/74058?pos=23&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=74058&c=CORE Tue, 01 Mar 2005 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Workforce Optimization: Combining People, Processes and Technologies]]> http://www.knowledgestorm.com/search/index/sol_summary/69404?pos=25&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=69404&c=CORE Sun, 01 Aug 2004 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml <![CDATA[Workforce Management: Optimizing Performance for Superior Customer Service]]> http://www.knowledgestorm.com/search/index/sol_summary/70906?pos=24&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Electric Utilities Customer Service Strategies&n=70906&c=CORE Mon, 01 Mar 2004 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Electric Utilities Customer Service Strategies/ds,CORE/oe,utf8/rss.xml