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	Emergency Call Centers Hipaa Software  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[EtherScope Analyzer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140701?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5140701&amp;c=CORE</link>
					<description>
						<![CDATA[ First responders to network emergencies rely on the EtherScope Series II Network Assistant when it&apos;s time for action -- a handheld network analyzer combining essential tools that help network professionals quickly solve the wide range of problems they encounter. Take advantage of our free 5-day trial. Click “View Now” to request your free trial.]]>				
					</description>
					<author>
						<![CDATA[Fluke Networks]]>				
					</author>
					<pubDate>
						Wed, 04 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Healthcare solutions: Keeping your Data and Network Regulatory Compliant]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140687?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5140687&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how to expand your IT network and stay compliant. In this webcast see how you can improve network diagnostics, automate remediation, improve physician productivity and ER treatment times, streamline the HIPAA auditing process, boost clinician satisfaction, and much more -- all through one console.]]>				
					</description>
					<author>
						<![CDATA[Dorado Software]]>				
					</author>
					<pubDate>
						Wed, 04 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Solutions for Small to Medium Data Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140331?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5140331&amp;c=CORE</link>
					<description>
						<![CDATA[ APC&amp;#174; by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure&amp;#174; HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.]]>				
					</description>
					<author>
						<![CDATA[APC]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[DataDirect HIPAA/ICD Upgrade Toolkit 2009]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140265?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5140265&amp;c=CORE</link>
					<description>
						<![CDATA[ This toolkit will help you to fully understand the new rules that have been installed to United States Department of Health and Human Services (HHS) and how it is being used in conjunction with Health Insurance Portability and Accountability Act (HIPAA).]]>				
					</description>
					<author>
						<![CDATA[DataDirect Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Reduce the Cost to Achieving HIPAA Security Compliance with &lt; i &gt; Lumension &lt; /i &gt; &amp; #174;  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140206?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5140206&amp;c=CORE</link>
					<description>
						<![CDATA[ Healthcare organizations face a host of HIPAA Security Rule compliance challenges with the move to put patient medical records online. Lumension helps organizations address these compliance challenges by providing the proactive IT risk management and the required audit readiness to meet many aspects of the HIPAA Security Rule.]]>				
					</description>
					<author>
						<![CDATA[Lumension]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Achieving HIPAA Compliance with Red Hat Enterprise Virtualization for Desktops]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139855?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139855&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific HIPAA mandates, while at the same time increasing their overall efficiency and agility.]]>				
					</description>
					<author>
						<![CDATA[Red Hat]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Enterprise, Back-Office Applications Propel our Business: An order management system,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139757?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139757&amp;c=CORE</link>
					<description>
						<![CDATA[ With Oracle Applications Extension for Rational Performance you no longer have to jeopardize your business engine during an upgrade.  You’ll eliminate risk, increase testing productivity, speedy delivery, and ensure the quality and scalability of your  business systems.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Thu, 01 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[HIPAA Compliance: Addressing HITECH and HIPAA with Database Security and Log Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137349?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5137349&amp;c=CORE</link>
					<description>
						<![CDATA[ The HITECH Act, a new Federal mandate, is compelling many to rethink HIPAA compliance. View this webcast for an in-depth review of new mandates, top priorities in healthcare IT, and the application of data security and log management in healthcare.]]>				
					</description>
					<author>
						<![CDATA[LogLogic, Inc.]]>				
					</author>
					<pubDate>
						Wed, 23 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Communications Skills for Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139215?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139215&amp;c=CORE</link>
					<description>
						<![CDATA[ A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you&apos;ll learn from an experienced communications skills expert,  4 specific steps to help supercharge your customer relationships in an era of remote support.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139224&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC&apos;s, Macs and smartphones.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Communications Skills for Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139215?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139215&amp;c=CORE</link>
					<description>
						<![CDATA[ A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you&apos;ll learn from an experienced communications skills expert,  4 specific steps to help supercharge your customer relationships in an era of remote support.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139223?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139223&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Giving Nurses More Time to Care]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139225&amp;c=CORE</link>
					<description>
						<![CDATA[ The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Controlling the Cost of Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139011?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139011&amp;c=CORE</link>
					<description>
						<![CDATA[ This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they&apos;re doing to control it.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Get More Value from Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139009?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139009&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this podcast to hear how all-new HiDef Corporate&amp;#153; leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Audio Conferencing 2.0: Control Costs &amp; Simplify Administration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139015?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139015&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, we&apos;re taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139077&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139075&amp;c=CORE</link>
					<description>
						<![CDATA[ Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139071&amp;c=CORE</link>
					<description>
						<![CDATA[ Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Continuous Data Protection - Your Safety Net in a Disaster]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138840?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5138840&amp;c=CORE</link>
					<description>
						<![CDATA[ When you resume business after a disruption, you want to pick up where you left off. That means minutes, or even seconds, before the lights went out or the computer virus struck. If your business is aiming for zero data loss and zero downtime, there&apos;s only one choice - continuous data protection (CDP).]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Step Up Your Strategy – Fine-Tune Use of Storage Availability Processes as a Part of a  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138901?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5138901&amp;c=CORE</link>
					<description>
						<![CDATA[ Business continuity (BC) and disaster recovery (DR) should be major components of any risk-management strategy. After all, no business wants to be caught unprepared for unforeseen events such as floods, fires, terrorist attacks, power outages or other disturbances. That&apos;s why planning and regularly testing BC and DR programs is essential.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Presentation Transcript: SOX, GLBA and HIPAA: Multiple Regulations, One Compliance Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139123?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139123&amp;c=CORE</link>
					<description>
						<![CDATA[ Many companies, even those that are not in a regulated industry, can benefit from current information about the three most common compliance regulations: SOX, GLBA and HIPAA. Read this presentation transcript to learn how these laws may affect your organization.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Fri, 04 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Disaster Recovery: Plan for the Worst, Expect the Best]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138825?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5138825&amp;c=CORE</link>
					<description>
						<![CDATA[ These days, it is rare to find a company without a disaster recovery plan - a fact due in large part to a rash of high-profile disasters in recent years. The risks are too great to ignore. But many companies are still not doing enough to protect their businesses. This paper provides tips for how to protect your business.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Fri, 04 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: Manchester College Replaces a Failing Voicemail and Phone System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138849?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5138849&amp;c=CORE</link>
					<description>
						<![CDATA[ Manchester College had phone and voicemail systems that had outlived their life expectancy.  CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[E-Guide: Essential Guide to HIPAA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139768?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139768&amp;c=CORE</link>
					<description>
						<![CDATA[ Electronic health records are a cornerstone of President Obama&apos;s national healthcare reform. But in order to succeed, healthcare organizations need to ensure consumer privacy. As a result, changes to the Health Insurance Portability and Accountability Act were recently enacted. We&apos;ll explain the new requirements and how to prepare for an audit.]]>				
					</description>
					<author>
						<![CDATA[Information Security Magazine]]>				
					</author>
					<pubDate>
						Mon, 31 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SOX, GLBA and HIPAA: Multiple Regulations, One Compliance Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138406?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5138406&amp;c=CORE</link>
					<description>
						<![CDATA[ SOX, GLBA and HIPAA share a common regulatory compliance thread - the need to use automation to ensure continuous compliance with required IT controls. View this webcast for an overview of each regulation. Also, gain an understanding of the capabilities an organization must have in place to address these requirements.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Mon, 24 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Assuring User Identities During a Business Disruption: Applying a Consistent Strong  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/101243?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=101243&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines the importance of maintaining a consistent two-factor authentication policy during a business disruption. In addition, it provides insight into how to develop plans that enable cost-effective, rapid binding of users to their credentials in the event of an emergency. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Wed, 12 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Continuity of Operations Planning: Implement COOP Requirements For Storage with HP LeftHand ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138521?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5138521&amp;c=CORE</link>
					<description>
						<![CDATA[ Continuity of Operations Planning (COOP) is the disciplined planning needed to prepare for a natural or man-made emergency that affects service availability.  This data sheet presents an effective solution for COOP from HP.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Thu, 06 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Brown &amp; Brown Protector Plans: E-Discovery Results 5X Faster &amp; #45; Data Integrity Ensured ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137923?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5137923&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study, we&apos;ll see why Brown &amp; Brown Protector Plans turned to Mimecast&amp;#39;s SaaS&amp;#45;based, &quot;always available&quot; enterprise email management in the cloud for their archiving, discovery, continuity, security and policy needs.]]>				
					</description>
					<author>
						<![CDATA[Mimecast]]>				
					</author>
					<pubDate>
						Thu, 06 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Next Generation Backup for Remote Offices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140327?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5140327&amp;c=CORE</link>
					<description>
						<![CDATA[ Relying on tape backup for branch-office data protection is costly and risky. This white paper examines some of the strategies and technologies available for
backing up remote or branch offices.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software UK]]>				
					</author>
					<pubDate>
						Sat, 01 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expand Your Reach: Mastering Multi-Modal Survey Research]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135523?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5135523&amp;c=CORE</link>
					<description>
						<![CDATA[ Whether it&apos;s in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Tue, 14 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The HIPAA Solution: Meeting the Security Standards Set Forth in Section 164]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134609?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5134609&amp;c=CORE</link>
					<description>
						<![CDATA[ Meeting the requirements of HIPAA requires most businesses to set up strong process, methods and controls to assure auditors that security and integrity of Protected Health Information is assured. This whitepaper outlines solutions that support secure processes as dictated by HIPAA.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Addressing Compliance Initiatives with Center for Internet Security Benchmarks]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134621?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5134621&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper details the background you need to build an effective compliance program by understanding benchmarks, the basic building blocks of compliance initiatives. You&apos;ll learn about the benchmarks specified by the Center for Internet Security (CIS), which are often used as a starting point for creating a compliance initiative.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco Unified Communications: Unifying Communications Infrastructure]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102275?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=102275&amp;c=CORE</link>
					<description>
						<![CDATA[ Cisco&amp;#39;s unified communications vision combines individual systems with different communications capabilities into a cohesive&amp;#44; powerful communications ecosystem that allows a business to revolutionize itself overnight.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Addressing the challenges of implementing a customer-centric strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5137365&amp;c=CORE</link>
					<description>
						<![CDATA[ The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi&amp;#45;channel touchpoints.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Extracting Value from Enterprise Log Data]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/101447?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=101447&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper outlines the drivers for log management as well as their underlying challenges and drive towards a common set of requirements for evaluation of log management tools.]]>				
					</description>
					<author>
						<![CDATA[ArcSight, Inc.]]>				
					</author>
					<pubDate>
						Thu, 06 Nov 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139016?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139016&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 16 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Working Smart in IT Operations: The Case for Consolidated Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136894?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5136894&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100297?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=100297&amp;c=CORE</link>
					<description>
						<![CDATA[ The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Wed, 17 Sep 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[HIPAA and Beyond: How to Effectively Safeguard Electronic Protected Health Information]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99078?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=99078&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how to go beyond HIPAA by showing how to use HIPAA as the starting point for your security program, and then using best practices and Lumension solutions to improve your overall security posture.]]>				
					</description>
					<author>
						<![CDATA[Lumension]]>				
					</author>
					<pubDate>
						Fri, 15 Aug 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[North Shore Medical Center Provides Better Support with AMD Processor &amp; #45;based Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139200?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=5139200&amp;c=CORE</link>
					<description>
						<![CDATA[ Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.]]>				
					</description>
					<author>
						<![CDATA[HP, Vmware and AMD]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=94401&amp;c=CORE</link>
					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Empowerment as a Growth Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies are using technology and other tools to help employees deliver an organization&apos;s best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Emergency Call Centers Hipaa Software&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Emergency%20Call%20Centers%20Hipaa%20Software/ds,CORE/oe,utf8/rss.xml						
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