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	Employee Scheduling Calls  - KnowledgeStorm
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	KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<![CDATA[BMC Helps Dell IT Automate]]>				
					</title>
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					<description>
						<![CDATA[ BMC helped the Dell IT group to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation. Watch the customer video.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
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					<![CDATA[Video Whitepaper: Managing Risk and Uncertainty - An Executive &apos; s Guide to Integrated  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140645?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5140645&amp;c=CORE</link>
					<description>
						<![CDATA[ A time of unprecedented market volatility and competition calls for a new business strategy. View this video white paper to learn how integrated business planning can help your company align strategic, operational, and financial plans.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
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					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Robot/ SCHEDULE Enterprise: Brings Cross-Platform Success to Key Energy Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140196?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5140196&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how Key Energy Services, Inc., the largest rig-based oil well services company in the industry, is using Robot/SCHEDULE &amp;#45; the automated, job scheduler and batch management software across multiple platforms.]]>				
					</description>
					<author>
						<![CDATA[Help/Systems]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Robot/ SCHEDULE Enterprise: Improves Quality of Life at Farm Credit Bank of Texas]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140178?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5140178&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to see how FCBT used Robot/ SCHEDULE to connect and coordinate their job scheduling needs across multiple systems.]]>				
					</description>
					<author>
						<![CDATA[Help/Systems]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Why Change Schedulers?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140019?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5140019&amp;c=CORE</link>
					<description>
						<![CDATA[ Job Scheduling tools are often perceived to reduce operational costs and increase IT efficiencies. Attend this webinar to find out how companies reduce their costs by switching to BMC CONTROL-M.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 09 Oct 2009 00:00:00 EDT				
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					<![CDATA[Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140001?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5140001&amp;c=CORE</link>
					<description>
						<![CDATA[ This free handbook explains why &quot;enabled compliance&quot; is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.]]>				
					</description>
					<author>
						<![CDATA[BoxTone]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
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					<![CDATA[Enterprise, Back-Office Applications Propel our Business: An order management system,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139757?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139757&amp;c=CORE</link>
					<description>
						<![CDATA[ With Oracle Applications Extension for Rational Performance you no longer have to jeopardize your business engine during an upgrade.  You’ll eliminate risk, increase testing productivity, speedy delivery, and ensure the quality and scalability of your  business systems.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Thu, 01 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Six Secrets to 24x7 Exchange Availability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139640?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139640&amp;c=CORE</link>
					<description>
						<![CDATA[ The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.]]>				
					</description>
					<author>
						<![CDATA[Marathon Technologies]]>				
					</author>
					<pubDate>
						Mon, 28 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Robot/SCHEDULE Enterprise Training: Triggering an Event Based on File Arrival]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139504?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139504&amp;c=CORE</link>
					<description>
						<![CDATA[ Robot/SCHEDULE Enterprise is a new software product that expands job scheduling and server management to your Windows, HP UX, Linux, and UNIX servers today. View this training session to learn how a file creation on a Windows server can become an event that triggers the launch of a Robot/Scheduled job.]]>				
					</description>
					<author>
						<![CDATA[Help/Systems]]>				
					</author>
					<pubDate>
						Wed, 23 Sep 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139404?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139404&amp;c=CORE</link>
					<description>
						<![CDATA[ VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.]]>				
					</description>
					<author>
						<![CDATA[Velocity Integrations Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[IT Automation: Going Beyond the Obvious to Find Real Cost Savings]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139406?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139406&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise Management Associates&amp;#174; (EMA&amp;#174;) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost &amp;#45; staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Discover How Easy it is to Troubleshoot Your Enterprise from One Central Scheduling Console]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139269?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139269&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how to create event-driven schedules based on system events across your enterprise with Robot/SCHEDULE Enterprise.]]>				
					</description>
					<author>
						<![CDATA[Help/Systems]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Robot/SCHEDULE Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139267?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139267&amp;c=CORE</link>
					<description>
						<![CDATA[ Are you prepared for your next audit? This webcast explores a new tool that expands job scheduling and server management to your server. Discover how this approach can help your organization pass its next audit with ease.]]>				
					</description>
					<author>
						<![CDATA[Help/Systems]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
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					<![CDATA[Drive Your Enterprise with Event-Driven Scheduling]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139271?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139271&amp;c=CORE</link>
					<description>
						<![CDATA[ Use Event Monitors to create an event-driven schedule for your enterprise using system events on your Windows, UNIX, and Linux servers to launch reactive jobs through Robot/SCHEDULE.]]>				
					</description>
					<author>
						<![CDATA[Help/Systems]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
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					<![CDATA[Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139273?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139273&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years.  You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs.]]>				
					</description>
					<author>
						<![CDATA[Help/Systems]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Case Study: Blount Overcomes Operational Efficiency Challenges]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139277?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139277&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study you will learn how Catalyst&apos;s expertise in SAP and process improvement was integral in helping Blount decrease order fulfillment time, increase pick process visibility, remove pack station bottleneck, eliminate pack station disorder, reduce packing and shipping errors, increase inventory accuracy and more.]]>				
					</description>
					<author>
						<![CDATA[CDC Global Services &amp;#45; Catalyst]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
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					<![CDATA[Legacy Tools: Not Built for Today &apos; s Helpdesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139216?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139216&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
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					<![CDATA[Audio Conferencing 2.0: Control Costs &amp; Simplify Administration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139015?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139015&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, we&apos;re taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5139071&amp;c=CORE</link>
					<description>
						<![CDATA[ Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Brown &amp; Brown Protector Plans: E-Discovery Results 5X Faster &amp; #45; Data Integrity Ensured ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137923?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5137923&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study, we&apos;ll see why Brown &amp; Brown Protector Plans turned to Mimecast&amp;#39;s SaaS&amp;#45;based, &quot;always available&quot; enterprise email management in the cloud for their archiving, discovery, continuity, security and policy needs.]]>				
					</description>
					<author>
						<![CDATA[Mimecast]]>				
					</author>
					<pubDate>
						Thu, 06 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Workload Automation in 2 Minutes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137693?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5137693&amp;c=CORE</link>
					<description>
						<![CDATA[ Running multiple, disparate job scheduling solutions can cost your company a lot of unneeded expense. See how BMC CONTROL-M gives you a single point of control for all your jobs, across all platforms and applications. Watch a 2-minute overview of BMC CONTROL-M and make the switch to enterprise workload automation.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Wed, 29 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ESG report, Iron Mountain Simplifies the New E-mail Archive Decision]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137510?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5137510&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations that have yet to implement an e-mail archiving solution have a new decision: use an on-premises or cloud-based (sometimes referred to as Software as a Service or SaaS) solution? The latter is more viable when the archive service is delivered by a reputable, well-established provider such as Iron Mountain.]]>				
					</description>
					<author>
						<![CDATA[Iron Mountain Digital]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Service Desk Consolidation Cuts Costs and Increases Service Quality]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136662?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5136662&amp;c=CORE</link>
					<description>
						<![CDATA[ The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Earned Value Lite: Making Earned Value Management Work for Every Project]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138006?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5138006&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SMART Steps Toward Consolidated Workload Automation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135094?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5135094&amp;c=CORE</link>
					<description>
						<![CDATA[ BMC CONTROL-M is a powerful WLA (Workload automation) solution that should be in consideration for any WLA consolidation project.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 17 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SMART, Modular, Cost-Effective Steps to Workload Automation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135102?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5135102&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper proposes a high-level methodology for implementation of Workload Automation (WLA) &amp;#45; a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 17 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Dell &amp; #39;s SMART Approach to Workload Automation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135113?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5135113&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses why Dell chose BMC&amp;#39;s CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 17 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Faster, Cheaper, Safer: Improving Agility, TCO, and Security with Agentless Job Scheduling]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135108?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5135108&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 17 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Password Self-Service Version 4.1.1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134890?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5134890&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop Authority&amp;#174; Password Self-Service&amp;#153; provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Image Center Version 3.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134893?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5134893&amp;c=CORE</link>
					<description>
						<![CDATA[ How many hours/days does it take to get new PC&amp;#39;s prepared for a new employee? What happens when 100 new PC&amp;#39;s arrive? Is your desktop management plan missing a key ingredient? Let us help.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Integrating IP Address Management for Real-time Data and Services Delivery with Central  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133750?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5133750&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.]]>				
					</description>
					<author>
						<![CDATA[Infoblox]]>				
					</author>
					<pubDate>
						Mon, 02 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco IP Phone Features]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133219?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5133219&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains various features (Softkeys) available to the phone while in a call state.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Tue, 10 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Online Training Case Study]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102178?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=102178&amp;c=CORE</link>
					<description>
						<![CDATA[ The operations division in a large multibillion&amp;#45;dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250&amp;#45;seat license.]]>				
					</description>
					<author>
						<![CDATA[SyberWorks, Inc.]]>				
					</author>
					<pubDate>
						Mon, 08 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Test Management Tools and Techniques]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98652?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=98652&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VUE Software: Enterprise Incentive Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96667?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=96667&amp;c=CORE</link>
					<description>
						<![CDATA[ VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.]]>				
					</description>
					<author>
						<![CDATA[CSSI]]>				
					</author>
					<pubDate>
						Fri, 16 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VUE Software: Insurance Commission &amp; Incentive Compensation Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96671?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=96671&amp;c=CORE</link>
					<description>
						<![CDATA[ VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.]]>				
					</description>
					<author>
						<![CDATA[CSSI]]>				
					</author>
					<pubDate>
						Fri, 16 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138483?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5138483&amp;c=CORE</link>
					<description>
						<![CDATA[ When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft&amp;reg; Office Outlook&amp;reg; and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics&amp;trade; CRM...]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 18 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Syberworks Learning Management System Product Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94867?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=94867&amp;c=CORE</link>
					<description>
						<![CDATA[ This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.]]>				
					</description>
					<author>
						<![CDATA[SyberWorks, Inc.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94396?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=94396&amp;c=CORE</link>
					<description>
						<![CDATA[ VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems &amp; applications on an existing PC as you migrate to Vista.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Tue, 04 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=94401&amp;c=CORE</link>
					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Business Intelligence: The Strategic Imperative for CIOs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/90774?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=90774&amp;c=CORE</link>
					<description>
						<![CDATA[ The CIO&apos;s role becomes more strategic as organizations use information to create a competitive advantage. This paper – using evidence from benchmarks created with IBM to test WebFOCUS&apos; performance on System z running z/OS and Linux – helps CIOs to balance demands for information accessibility and processing power.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Empowerment as a Growth Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies are using technology and other tools to help employees deliver an organization&apos;s best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Lean Scheduling and Execution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140395?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=5140395&amp;c=CORE</link>
					<description>
						<![CDATA[ This benchmark study showcases the operational performance benefits manufacturers are currently enjoying due to the adoption of Lean scheduling and execution principles.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Employee%20Scheduling%20Calls/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[WebFOCUS Operational Enterprise Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25808?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Employee Scheduling Calls&amp;n=25808&amp;c=CORE</link>
					<description>
						<![CDATA[ WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, &amp; operational – and make data available, accessible, and meaningful to every person or application that needs it.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Tue, 25 Sep 2001 00:00:00 EDT				
					</pubDate>
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