Forms For Insurance Agents - KnowledgeStorm

Future-Proofing Your HP Business Critical Infrastructure: How Tukwila Might Just Force You ...

Forsythe Technology Solution — Mon, 23 Nov 2009 00:00:00 EST

Read this whitepaper to learn how truly future-proofing your environment involves a comprehensive approach and engagement with newer technologies and methods, aligning them with overall best practices —and strengthening your ability to innovate.

Business IP Telephony Cost Savings are Driving Unified Communications Beyond the Office Walls

Sprint — Fri, 13 Nov 2009 00:00:00 EST

Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.

Clinical Financial Services Uses i365 to Reduce Its DR Risk and Reassure Clients

i365, A Seagate Company — Fri, 13 Nov 2009 00:00:00 EST

When Clinical Financial Services, LLC needed to reduce its disaster recovery risk and reassure their clients, they turned to i365. Their solution was EVault SaaS plus Agent plug-ins for Microsoft Exchange and SQL Servers and Open Transaction Manager working in conjunction with EVault Remote Disaster Recovery service.

Hitachi IT Operations Analyzer Software

Hitachi Data Systems — Thu, 12 Nov 2009 00:00:00 EST

Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.

How to " MAP " Your Infrastructure for Windows 7 and Server 2008

Global Knowledge — Thu, 05 Nov 2009 00:00:00 EST

The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.

Security Event Monitoring for IBM System i/i-series/AS400 Systems

SecureWorks — Mon, 02 Nov 2009 00:00:00 EST

The purpose of this whitepaper is to describe best practices for securing IBM System i/i-Series/AS400 systems and detail the AS400 monitoring service provided by SecureWorks.

Optimize your VMware protection strategy Leveraging Quantum Technology in a VMware Environment

Quantum Corporation — Thu, 08 Oct 2009 00:00:00 EDT

Organizations are often challenged by the need for a “mixed” data protection strategy that includes VCB or esXpress, agent-based backups of VMs, and backups of non-VMware systems. Quantum provides a broad portfolio of highly scalable disk and tape solutions designed to meet the data protection needs of any VMware environment.

Overcoming the challenges of fax orders to drive customer satisfaction

Esker Inc. — Fri, 02 Oct 2009 00:00:00 EDT

This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to streamline to help eliminate the challenges associated with manual data entry and paper routing.

EVault Software rids East Coast law firm of tape “evils”

i365, A Seagate Company — Fri, 02 Oct 2009 00:00:00 EDT

Soon after installing EVault Software, Womble Carlyle, a top-100 law firm, realized significant reliability improvement both in its nightly backup jobs and its file and folder restores. EVault Software Agents, which are installed on the servers requiring backup, “wake up” at administrator-set times.

AppPoint’s Proxy for IBM-Rational Functional Tester to support Oracle Forms

IBM — Thu, 01 Oct 2009 00:00:00 EDT

Read this paper to learn about Rational® Functional Tester, an object-oriented automated testing tool that tests Windows®, .Net, Java™, HTML, Siebel and SAP applications, and lets you record reliable and robust scripts that can be played back to validate new builds of a test application.

Avatars Proven to Increase Advertising Effectiveness

Humanity Interactive — Wed, 30 Sep 2009 00:00:00 EDT

Blue Rain commissioned Humanity Online to create an avatar for their character "Marcus OneNote" that could act, react, and interact with visitors to the OneNote Ad and landing page of the community site for OneNote. Read on to learn how avatars are increasing advertising effectiveness.

Communications Skills for Remote Support

LogMeIn, Inc. — Wed, 16 Sep 2009 00:00:00 EDT

A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.

Reduce Risk & Save Money with Tokenless Two-Factor Authentication

PhoneFactor, Inc. — Thu, 10 Sep 2009 00:00:00 EDT

Threats continue to increase in frequency and many industry regulations require two-factor authentication. However, security tokens and other forms of authentication are inconvenient for employees and expensive. View this webcast to discover how phone-based authentication differs from security tokens and other methods of authentication.

Disaster Got You Down?

CDW Corporation — Tue, 08 Sep 2009 00:00:00 EDT

While trying to predict an outage is impossible, being prepared for one is not. Having the right tools in place to respond to a "disaster" is essential to sustaining a successful organization. A business-continuity / disaster-recovery plan can help you cut costs by avoiding downtime, lost revenue and dissatisfied customers.

Endpoint Security Platform

Trend Micro, Inc. — Wed, 26 Aug 2009 00:00:00 EDT

Check out this brief video to learn how Trend Micro is providing an integrated solution that addresses the complexity that results from companies that are more and more frequently combining security management and systems management teams.

Greenville Hospital System Selects Kofax Intelligent Capture & Exchange to Automate the ...

Kofax, Inc. — Tue, 25 Aug 2009 00:00:00 EDT

Learn how the Greenville Hospital System integrated Kofax Capture and Kofax Transformation Modules to reduce the time and resources needed to digitally scan detailed patient records into their system.

SearchDataBackup VMware Backup Tutorial

Quantum Corporation — Sat, 01 Aug 2009 00:00:00 EDT

Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more.

Sybase IQ: The Economics of Business Reporting

Sybase, Inc. — Sat, 01 Aug 2009 00:00:00 EDT

Reporting is recognized as a way for companies to improve service, ensure quality, control costs, and prevent losses by empowering decision-makers throughout the organization. This paper will explain why reporting is one form of business intelligence that has become business-critical.

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric ...

Sprint — Thu, 23 Jul 2009 00:00:00 EDT

The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.

Designing Artificial Intelligence for Games - Part 3

Intel — Tue, 21 Jul 2009 00:00:00 EDT

In this 3rd part of the Designing Artificial Intelligence for Games series, you'll learn how to give your agents higher orders of intelligence. The agents can already deal with the immediate situation they find themselves in; now you are working toward artificial intelligence (AI) that deals with broader goals and the bigger picture.

Sybase IQ Accelerates Business Reporting

Sybase, Inc. — Wed, 15 Jul 2009 00:00:00 EDT

Organizations want and need better access to information to make smarter, faster decisions in response to changing circumstances or events. Reporting is one form of business intelligence that has become business-critical. Sybase IQ infuses organizations with fast, flexible access to information.

Service Desk Consolidation Cuts Costs and Increases Service Quality

BMC Software, Inc — Mon, 15 Jun 2009 00:00:00 EDT

The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.

CRM and Social Networking: Engaging the Social Customer

Microsoft — Tue, 09 Jun 2009 00:00:00 EDT

As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.

Road Map for Delivering XMLP Documents from Oracle EBS

STR Software — Fri, 08 May 2009 00:00:00 EDT

A transparent, out-of-the-box solution, AventX Oracle Connector utilizes native Oracle E-Business Suite functionality (workflow, forms, and database technology) to automate fax and email delivery of any document that can be printed. The result: measurable savings, streamlined workflow, and enhanced productivity.

Faster, Cheaper, Safer: Improving Agility, TCO, and Security with Agentless Job Scheduling

BMC Software, Inc — Fri, 17 Apr 2009 00:00:00 EDT

Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling.

Enterprise Security Reporter Version 3.6.3

ScriptLogic Corporation — Fri, 10 Apr 2009 00:00:00 EDT

In large networks, the sheer number of permission settings makes it almost impossible to gain a clear overview of overall security, and checking that all those permission are in compliance with corporate and regulatory standards is a Herculean task.

Adoption of Mobile Devices in the Workplace: Striking the Right Balance

Lumension — Wed, 11 Mar 2009 00:00:00 EDT

Whether the economy is doing well or not, business leaders are always looking for the technological edge to bump up productivity and get more out of their workers. But new innovations always introduce new risks. The hallmark of a good C-level executive is the ability to balance the benefit of innovation with solid risk mitigation.

Lumension Vulnerability Scanner Offer

Lumension — Wed, 11 Mar 2009 00:00:00 EDT

This network-based scanning utility provides comprehensive visibility into the IT environment through in-depth scans and the automated discovery of all assets, both managed and unmanaged. Scan up to 25 nodes.

Virtually Effortless Backup for VMware Environments

FalconStor Software — Mon, 09 Mar 2009 00:00:00 EDT

VMware Consolidated Backup (VCB) improves virtual server backup, but there are a number of limitations. FalconStor Software has a solution that works with VCB while overcoming these limitations. Using this solution, you can quickly and efficiently back up virtual machines and retain transactional consistency, without management complexity.

Oracle eAM ' s Best Friend - Automated Work Order Attachment Printing

STR Software — Mon, 09 Mar 2009 00:00:00 EDT

Check out this paper to learn how Oracle Enterprise Asset Management (eAM) successfully automates the printing of Oracle eAM documents such as work orders and accompanying attachments into company business processes.

Client Relationship Management for Asset Managers

Pivotal CRM, a CDC Software solution — Fri, 20 Feb 2009 00:00:00 EST

This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.

Optimizing Backup and Data Protection in Virtualized Environments

ExaGrid Systems, Inc. — Fri, 30 Jan 2009 00:00:00 EST

Server virtualization increases storage utilization, as moving from physical to virtual servers and often results in a larger number of combined physical and virtual servers in the environment.

Best Practices in the Call Center: A Customer Touch & #45;Point Methodology

Oracle Corporation — Mon, 26 Jan 2009 00:00:00 EST

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

Getting Started with Master Data Management

DataFlux Corporation — Wed, 24 Dec 2008 00:00:00 EST

This paper focuses on what is master data, why it is needed, how to get started in managing it, and methodologies for implementing master data management.

Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity

CSSI — Mon, 15 Dec 2008 00:00:00 EST

Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.

Sun Storage and Archive Solution for HPC

Sun Microsystems, Inc. — Thu, 27 Nov 2008 00:00:00 EST

This article is intended for IT managers and storage architects familiar with HPC applications and data requirements in the organization.

Sharepoint E-zine Vol.3: Using SharePoint ' s InfoPath feature to generate forms

SearchWinIT — Thu, 23 Oct 2008 00:00:00 EDT

This guide explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.

Road Map for Delivering BI Publisher Documents from Oracle EBS: A Guide to the Automated ...

STR Software — Tue, 09 Sep 2008 00:00:00 EDT

This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution

Microsoft — Fri, 25 Jul 2008 00:00:00 EDT

After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

VUE Software: Enterprise Incentive Management

CSSI — Fri, 16 May 2008 00:00:00 EDT

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.

VUE Software: Insurance Commission & Incentive Compensation Management

CSSI — Fri, 16 May 2008 00:00:00 EDT

VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.

SEPATON Addresses Backup of Virtualized Servers

SEPATON — Thu, 17 Apr 2008 00:00:00 EDT

SEPATON is among the growing list of vendors to join the VMware Technical Alliance Partner (TAP) Program. SEPATON has its sights set on solving the backup challenges of virtual server implementations - in particular, VMware environments - with VTL.

Essential Guide: Streamline Your Storage Usage: 4 Straightforward Ways to True NAS Management

Northern Parklife — Thu, 20 Mar 2008 00:00:00 EDT

This White Paper will show how a NAS-based SRM solution can enable administrators to consolidate their NAS "holdings" with advanced quota management, automation in the form of "actionable reporting".

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations

AMD and VMware, Inc — Sat, 01 Mar 2008 00:00:00 EST

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

Assess Your Computer ' s Risks with Sophos

Sophos Inc. — Fri, 29 Feb 2008 00:00:00 EST

The Endpoint Assessment Test is a free tool that scans a computer and assesses whether it is a security risk to your organization. Download it and discover the risks that your company's endpoints are hiding.

Enterprise Performance Management & #45; Financial Excellence and Beyond

SAP America Inc — Fri, 01 Feb 2008 00:00:00 EST

Read why top CFOs are shifting from their traditional financial role dealing with standardized business processes and systems to that of change agent and strategic advisor to the CEO.

Still Struggling to Reduce Call Center Costs without Losing Customers & #63;

SAP America Inc — Fri, 01 Feb 2008 00:00:00 EST

Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.

How to Simplify .NET Testing

Hewlett-Packard Company — Sat, 01 Dec 2007 00:00:00 EST

HP QuickTest Professional software is a useful tool for regression test and function test automation. This paper will briefly review the challenges or testing Windows Forms applications and review the functionality of HP QuickTest Processional and its .NET add-in capabilities.

WebFOCUS Operational Enterprise Business Intelligence

Information Builders Inc. — Tue, 25 Sep 2001 00:00:00 EDT

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

FACTS & #174; WDS & #153;

Ebix Health, Inc. — Mon, 01 Jan 2001 00:00:00 EST

FACTS® WDS™ (Work Distribution System) module is an electronic claim workflow management system for your adjusters.