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	Function CRM  - KnowledgeStorm
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	KnowledgeStorm
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					<![CDATA[Shenzhen Telecom]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98025?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=98025&amp;c=CORE</link>
					<description>
						<![CDATA[ Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
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					<![CDATA[Datex Corporation &amp; Best Software MAS 500: MAS 500 Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98128?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=98128&amp;c=CORE</link>
					<description>
						<![CDATA[ The MAS 500 is a powerful solution for Enterprise Resource Planning.  If your company is experiencing increased transaction volume and disjointed business functions, implementing the MAS 500 can streamline efforts and help achieve customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[Datex Corporation.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Advent Portfolio Exchange Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98243?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=98243&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.]]>				
					</description>
					<author>
						<![CDATA[Advent Software,  Inc]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Maximize Your Mobile Investment -- Best Practices for Measuring Productivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96979?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=96979&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies must be able to measure productivity gains from mobile working. Productivity is notoriously difficult to measure accurately, let alone in the elusive area of enterprise mobility. How should companies go about it?]]>				
					</description>
					<author>
						<![CDATA[AT&amp;T Corp]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Proactive IT Management - Eliminating Mean Time To Surprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97335?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=97335&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn about two core competencies that can help your IT department cost-effectively improve its ability to meet internal customer expectations and support critical business functions.]]>				
					</description>
					<author>
						<![CDATA[Bez Systems]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Size DOES Matter – When Choosing the Right ERP Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97880?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=97880&amp;c=CORE</link>
					<description>
						<![CDATA[ Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.]]>				
					</description>
					<author>
						<![CDATA[Xperia]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[ExtraView IT HelpDesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95023?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=95023&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Tue, 20 May 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[eCity Sell - Sales Order Management for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Data Migration: A White Paper by Bloor Research]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92871?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=92871&amp;c=CORE</link>
					<description>
						<![CDATA[ Data migration has historically been under-valued, under-resourced and not treated with the attention it deserves.]]>				
					</description>
					<author>
						<![CDATA[Informatica Corp.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Oracle Siebel Integration into the Contact Center Technical Integration Brief]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96713?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=96713&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the Siebel CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Microsoft Dynamics™ CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96709?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=96709&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the Microsoft Dynamics CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software f…]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
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					<![CDATA[Oracle PeopleSoft CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96710?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=96710&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Salesforce.com™ CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96711?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=96711&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the Salesforce.com CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from…]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[SAP™ CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96712?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=96712&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the SAP CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[ACCTivate!: Distribution and Inventory Management for Small Business]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96272?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=96272&amp;c=CORE</link>
					<description>
						<![CDATA[ ACCTivate! lets you get control of your operations to help eliminate surprises that can disrupt your operations or cost you a customer. ACCTivate! is one of the most robust and powerful distribution and inventory management packages in its class.]]>				
					</description>
					<author>
						<![CDATA[ACCTivate! by Alterity]]>				
					</author>
					<pubDate>
						Wed, 30 Apr 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[dn:Director Data Quality and Customer Data Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96088?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=96088&amp;c=CORE</link>
					<description>
						<![CDATA[ dn:Director is designed to be easy to integrate, to provide a fast return on investment, and to enable the ongoing success of all types of data-centric projects and implementations.]]>				
					</description>
					<author>
						<![CDATA[Datanomic.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[CS-ENTERPRISE--Complete Enterprise Configuration Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96119?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=96119&amp;c=CORE</link>
					<description>
						<![CDATA[ Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Simplify the business of doing business: IBS Integrator]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95522?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=95522&amp;c=CORE</link>
					<description>
						<![CDATA[ IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.]]>				
					</description>
					<author>
						<![CDATA[IBS,  International Business Systems]]>				
					</author>
					<pubDate>
						Thu, 03 Apr 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Data Quality - The Foundation of Operational Effectiveness]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95468?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=95468&amp;c=CORE</link>
					<description>
						<![CDATA[ Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could&apos;ve been avoided. Learn about the benefits and importance of da...]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[ERP for Service Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=95262&amp;c=CORE</link>
					<description>
						<![CDATA[ Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations.  It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[ExtraView Bug Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95033?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=95033&amp;c=CORE</link>
					<description>
						<![CDATA[ The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
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					<![CDATA[Defect Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95030?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=95030&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
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					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
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					<![CDATA[Captaris RightFax - Enterprise Fax and Document Delivery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94598?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=94598&amp;c=CORE</link>
					<description>
						<![CDATA[ RightFax is the clear leader in enterprise fax server and electronic document  delivery software. Integrates with email, CRM, ERP and related applications means  secure sending &amp; receiving of documents from applications in the enterprise via  fax, email, MFPs or the Internet.]]>				
					</description>
					<author>
						<![CDATA[Captaris]]>				
					</author>
					<pubDate>
						Tue, 11 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Upgrading or Replacing the POS Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94934?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=94934&amp;c=CORE</link>
					<description>
						<![CDATA[ Competition, both in terms of price and of widespread product and assortment overlap, is forcing retailers to differentiate by improving the customer experience.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[WEALTH MANAGER &apos; S TAKE ON OUTSOURCING]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94169?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=94169&amp;c=CORE</link>
					<description>
						<![CDATA[ Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers’ processes, quality standards, cost efficiency and knowledge.]]>				
					</description>
					<author>
						<![CDATA[WiPro]]>				
					</author>
					<pubDate>
						Wed, 27 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cameleon Commerce Suite - E-commerce and Configurator Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93871?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=93871&amp;c=CORE</link>
					<description>
						<![CDATA[ Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog &amp; guided selling, product information management, product configuration, pricing &amp; promotions, quote &amp; proposal generation, &amp; order management.]]>				
					</description>
					<author>
						<![CDATA[Access  Commerce]]>				
					</author>
					<pubDate>
						Wed, 20 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Supply Chain Solutions Suite for Storage Manufacturers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92013?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=92013&amp;c=CORE</link>
					<description>
						<![CDATA[ ModusLink executes comprehensive supply chain solutions and services for the Storage industry that span the entire supply chain.  An outsourcing leader for more than 20 years, ModusLink has documented and standardized its best practices into customized options offered within a complete Storage Solutions Suite of services.]]>				
					</description>
					<author>
						<![CDATA[ModusLink]]>				
					</author>
					<pubDate>
						Wed, 12 Dec 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[TMOS: Redefining the Solution for Application Delivery Networking Appliances]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91825?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=91825&amp;c=CORE</link>
					<description>
						<![CDATA[ In this white paper, learn about F5&apos;s TMOS architecture, a collection of real-time features and functions, purpose-built and designed as a full-proxy solution with the power and performance required in today’s network infrastructure.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks]]>				
					</author>
					<pubDate>
						Thu, 01 Nov 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Mobile Field Services Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92074?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=92074&amp;c=CORE</link>
					<description>
						<![CDATA[ According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Nov 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HelpConnection.NET - .NET Help Desk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91493?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=91493&amp;c=CORE</link>
					<description>
						<![CDATA[ The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.]]>				
					</description>
					<author>
						<![CDATA[Expinion.net]]>				
					</author>
					<pubDate>
						Tue, 16 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Visual Grasp Accounting for Manufacturing &amp; Distribution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91429?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=91429&amp;c=CORE</link>
					<description>
						<![CDATA[ We take the time to be sure to qualify that our accounting products will solve your problems by working with you to develop a needs and features comparison list, training and conversion requirements and a guaranteed implementation plan.]]>				
					</description>
					<author>
						<![CDATA[Grasp Software Corporation]]>				
					</author>
					<pubDate>
						Fri, 12 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Host Intrusion Prevention: How HIPS Solutions Stop Zero-Day Attacks in Their Tracks]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/89103?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=89103&amp;c=CORE</link>
					<description>
						<![CDATA[ Firewalls and antivirus software remain an important line of defense against malicious code entering your computing environment. This paper discusses traditional security techniques, and how to stay ahead of hackers by patching known vulnerabilities, identifying signatures of known malware and rejecting applications of unknown origin or function.]]>				
					</description>
					<author>
						<![CDATA[CreekPointe]]>				
					</author>
					<pubDate>
						Fri, 01 Jun 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Guide To Complete Solutions: How Small and Midsized Businesses Use Integrated Business  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88717?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=88717&amp;c=CORE</link>
					<description>
						<![CDATA[ Recent trends in globalization, e-commerce, and automation have changed the business environment and increased competitive pressures. This paper describes how integrated business management solutions can help today’s small and midsized business leaders leverage better operational efficiency and deliver improved service.]]>				
					</description>
					<author>
						<![CDATA[Sage Software Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Advent Portfolio Exchange Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/80841?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=80841&amp;c=CORE</link>
					<description>
						<![CDATA[ Advent Portfolio Exchange represents Advent&apos;s next generation in portfolio management technology.  Advent Portfolio Exchange is the first solution to combine the front office CRM functions of client servicing and marketing with the back office operations of portfolio accounting and reporting into a single platform. View the product demonstration.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 01 Jun 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/82409?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=82409&amp;c=CORE</link>
					<description>
						<![CDATA[ Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses.  You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow.  With our full range of applications, you have the ability to streamline your entire enterprise.]]>				
					</description>
					<author>
						<![CDATA[Sage Software Inc.]]>				
					</author>
					<pubDate>
						Tue, 16 May 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increased Productivity, Decreased Cost, Happier Employees with HelpDesk Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/87185?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=87185&amp;c=CORE</link>
					<description>
						<![CDATA[ Replace existing help desk software because of poor performance and an unresponsive vendor. The new software needed to be easier to use, require less administration, and cut costs. Most importantly, the new software needed to support the informational needs of managers and support staff without requiring them to learn any new technical skills.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Apr 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[TechExcel DevTrack / Perforce Integration -- Integrate Two Essential Development Tools]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77107?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=77107&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will give a brief overview of both DevTrack and Perforce followed by an in-depth description of how to integrate the two systems. While no prior software usage experience is necessary, it is assumed the reader has a basic understanding of what issue-tracking software and SCM tools are.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Apr 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Role of Web-Based Self-Service in the Support Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/78954?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=78954&amp;c=CORE</link>
					<description>
						<![CDATA[ Web-based self-service has evolved as a way for customers to address their own problems and handle tasks that traditionally have been managed by a call center or help desk. Itâs not just a means for deflecting calls from live agents, but it is also viewed as a way for businesses to differentiate themselves and deepen relationships with customers.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sat, 01 Oct 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk: Increased Productivity, Decreased Cost, Happier Employees: First American Meets  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/76846?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=76846&amp;c=CORE</link>
					<description>
						<![CDATA[ Executives at First American realized that they were spending an enormous amount of time &amp; money maintaining help desk software that didn&apos;t meet end-user or business reporting needs. Read how TechExcel HelpDesk helped First American address these concerns &amp; save over $2 million in upgrades &amp; hardware costs, &amp; $500,000 annually on maintenance costs.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Aug 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Bug Tracker Solution - Comprehensive Bug Tracking and Change Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72162?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=72162&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading Bug Tracking Solution for small companies to the world&apos;s largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT HelpDesk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72166?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=72166&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72163?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=72163&amp;c=CORE</link>
					<description>
						<![CDATA[ For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Hosted CRM vs. In-House: Which Direction Should Your Company Take?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/71991?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=71991&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the most animated arguments over the last couple of years has centered on whether to deploy CRM technologies in-house or &quot;rent&quot; them, outsourcing their implementation to an application service provider. Whatever options customers choose, CRM deployments are moving beyond the less-than-stellar early years to deliver some real, provable ROI.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sat, 01 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Function CRM/ds,CORE/oe,utf8/rss.xml">
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					<![CDATA[Workforce Optimization: Combining People, Processes and Technologies]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/69404?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=69404&amp;c=CORE</link>
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						<![CDATA[ While delighting customers is of the highest priority for customer service-driven businesses, it&apos;s not the only one: in order to satisfy customers, management must also satisfy the individuals responsible for serving those customers.]]>				
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					<author>
						<![CDATA[CRMindustry.com]]>				
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						Sun, 01 Aug 2004 00:00:00 EDT				
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					<![CDATA[Service Lifecycle Management Goes Mobile: Taking Field Service Applications into the Field]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/63293?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=63293&amp;c=CORE</link>
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						<![CDATA[ The paper will discuss the direct value of the mobile applications, and also explore the ability for mobile technology to drive SLM changes into the business to get the highest value and satisfaction out of every customer interaction.]]>				
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					<author>
						<![CDATA[Astea International Inc.]]>				
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					<pubDate>
						Thu, 01 Jan 2004 00:00:00 EST				
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					<![CDATA[Leadership and Corporate Culture]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/70458?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=70458&amp;c=CORE</link>
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						<![CDATA[ A key function of support leadership is creating and maintaining a successful corporate culture - and the process is much more specific and practical than defining missions and visions. This white paper examines what drives the corporate cultures of successful support operations, and seven roles that leaders play in managing these cultures.]]>				
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					<author>
						<![CDATA[CRMindustry.com]]>				
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					<pubDate>
						Thu, 01 Jan 2004 00:00:00 EST				
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					<title>
					<![CDATA[Professional Services Automation (PSA) Software: Track Time &amp; Resources]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/24980?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Function CRM&amp;n=24980&amp;c=CORE</link>
					<description>
						<![CDATA[ Professional Services Automation (PSA) solution OpenAir, helps project management organizations increase profits because it gives them the tools that improve the way service organizations perform the most critical functions, including staffing resources, managing projects, time tracking and accounting for project expenses.]]>				
					</description>
					<author>
						<![CDATA[OpenAir]]>				
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					<pubDate>
						Fri, 04 May 2001 00:00:00 EDT				
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