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	Help Desk Software Comparison  - KnowledgeStorm
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	KnowledgeStorm
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					<title>
					<![CDATA[The Value of Good Database Development Software: Expert Evaluation of SQL Developer and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141035?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5141035&amp;c=CORE</link>
					<description>
						<![CDATA[ In this technical brief, John Weathington, President and CEO of Excellent Management Systems, Inc.,explores Toad&amp;#174; Development Suite and Oracle&apos;s SQL Developer.  He provides an honest look at both solutions, and helps you see how a simple side-by-side comparison isn&apos;t enough when choosing the right tool.]]>				
					</description>
					<author>
						<![CDATA[Quest Software]]>				
					</author>
					<pubDate>
						Mon, 16 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Top 10 Most Overlooked Causes of Trouble in a Cisco Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140735?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5140735&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Gartner &apos; s Magic Quadrant for IT Event Correlation and Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140629?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5140629&amp;c=CORE</link>
					<description>
						<![CDATA[ Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[2009 ERP Report: Hospitality and Entertainment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140625?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5140625&amp;c=CORE</link>
					<description>
						<![CDATA[ This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables.]]>				
					</description>
					<author>
						<![CDATA[Panorama Consulting Group]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Managing the Amazon Elastic Compute Cloud with CA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141186?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5141186&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.]]>				
					</description>
					<author>
						<![CDATA[CA]]>				
					</author>
					<pubDate>
						Fri, 30 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139410?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139410&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[The IT Management Software Megavendors]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140408?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5140408&amp;c=CORE</link>
					<description>
						<![CDATA[ The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. This SWOT Analyst report for Q3 2009 regroups the market contenders by categories for an easier evaluation to enable vendor strategy professionals to substantiate decisions about their partnership and go-to-market strategies.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Fight the Spam Explosion with Software as a Service (SaaS)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140167?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5140167&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this expert e-guide for information about the benefits of SaaS security, including cooling and high availability considerations as well as comparisons of appliance vs. services and SaaS vs. on-premise solutions.]]>				
					</description>
					<author>
						<![CDATA[Webroot Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 16 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond)  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139986?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139986&amp;c=CORE</link>
					<description>
						<![CDATA[ In this Handbook, you&apos;ll learn how Mobile User Management has emerged as the
most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.]]>				
					</description>
					<author>
						<![CDATA[BoxTone]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Five Building Blocks of Attack Coverage: Assessing the Quality of your Intrusion  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138416?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5138416&amp;c=CORE</link>
					<description>
						<![CDATA[ What makes one intrusion prevention system (IPS) better than another? The best way to answer that question is to assess each vendor&apos;s solution on the five building blocks of attack coverage: Knowledge of applications, threat engine performance, breadth and depth of coverage, accuracy, and timeliness.]]>				
					</description>
					<author>
						<![CDATA[TippingPoint]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Enterprise Single Sign-On The Holy Grail of Computing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139785?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139785&amp;c=CORE</link>
					<description>
						<![CDATA[ In today&apos;s enterprise, IT managers are faced with the growing challenge of keeping track of multiple passwords and system identities.
In this document, we&apos;ll discuss how Quest approaches enterprise single sign-on and a unique solution that addresses nearly all facets of the challenges.]]>				
					</description>
					<author>
						<![CDATA[Quest Software]]>				
					</author>
					<pubDate>
						Fri, 02 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Disk Backup versus Tape Backup]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139720?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139720&amp;c=CORE</link>
					<description>
						<![CDATA[ Review the comparisons in this paper and learn the various ways that moving to disk-based backup and data protection solutions – as onsite software, SaaS or managed service – can be the smart move for your company.]]>				
					</description>
					<author>
						<![CDATA[i365, A Seagate Company]]>				
					</author>
					<pubDate>
						Wed, 30 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Simple Deduplication Podcast]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139703?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139703&amp;c=CORE</link>
					<description>
						<![CDATA[ Data deduplication is rapidly becoming a core fundamental of any storage system, and the implications go far beyond backup applications. Take this opportunity to learn the key differences between deduplication technologies available today.]]>				
					</description>
					<author>
						<![CDATA[Data Domain]]>				
					</author>
					<pubDate>
						Tue, 29 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Delivering Identity Management Results in 30 Days]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139654?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139654&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Tue, 29 Sep 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Project Comparisons: AS/400 WebSphere vs. HP/Oracle/INFINITE]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139628?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139628&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper for a detail comparison of AS/400 WebSphere and HP/Oracle/INFINITE.  Points of contrast include initial cost, ease of upgrade, return on investment, duration and intensity of training, and total cost of investment.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Mon, 28 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139404?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139404&amp;c=CORE</link>
					<description>
						<![CDATA[ VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.]]>				
					</description>
					<author>
						<![CDATA[Velocity Integrations Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139224&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC&apos;s, Macs and smartphones.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Legacy Tools: Not Built for Today &apos; s Helpdesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139216?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139216&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139218?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139218&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper features real-world examples from US enterprises on how the benefits
of keeping mobile devices functioning without interruption are felt on every
level of business.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Communications Skills for Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139215?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139215&amp;c=CORE</link>
					<description>
						<![CDATA[ A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you&apos;ll learn from an experienced communications skills expert,  4 specific steps to help supercharge your customer relationships in an era of remote support.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Information Security Magazine - September 2009: Readers’ Choice Awards]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139190?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139190&amp;c=CORE</link>
					<description>
						<![CDATA[ This issue of Security Information Magazine features the 2009 Readers’ Choice Awards. For the fourth consecutive year, our readers voted to determine the best security products. A record 1,721 voters participated this year, rating products in 17 different categories. There’s also a great article on the facts and myths about encryption and more.]]>				
					</description>
					<author>
						<![CDATA[Information Security Magazine]]>				
					</author>
					<pubDate>
						Tue, 15 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VDI Comparison Kit]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139095?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139095&amp;c=CORE</link>
					<description>
						<![CDATA[ Are you looking for the right Virtual Desktop Infrastructure (VDI) product for your organization? Check out this Citrix e-kit for current information about desktop virtualization products.]]>				
					</description>
					<author>
						<![CDATA[Citrix]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139071&amp;c=CORE</link>
					<description>
						<![CDATA[ Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Remote Support Center Solution - &lt; b &gt; &lt; i &gt; 30 Day Free Trial! &lt; /i &gt; &lt; /b &gt;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138863?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5138863&amp;c=CORE</link>
					<description>
						<![CDATA[ Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as &quot;merely a trend&quot; has now become the norm.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk Authority Professional Edition &amp; #45; &lt; i/ &gt; 30 Day Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138861?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5138861&amp;c=CORE</link>
					<description>
						<![CDATA[ How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Adding Application Control to Your Security Toolbox]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139730?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139730&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this solution guide for suggestions on how to get the most out of implementing application control in your network. After discussing the
expanding applications frontier and its impact on an enterprise, the paper defines application control and reviews the requirements it must
meet.]]>				
					</description>
					<author>
						<![CDATA[Fortinet, Inc. / Alternative Technology Group of Arrow ECS]]>				
					</author>
					<pubDate>
						Mon, 07 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Using Microsoft Windows 7, Dell Reduces Support Costs by 25 Percent and Time to Complete  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140304?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5140304&amp;c=CORE</link>
					<description>
						<![CDATA[ Dell is planning to upgrade its 100,000 desktop and portable computers to the Microsoft Windows 7 operating system to help reduce desktop management costs and enhance data security. Read this case study to learn how upgrading to Microsoft Windows 7 helps Dell reduce desktop management costs and enhance data security.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Essential Guide to Storage Virtualization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138998?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5138998&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this guide for expert advice on updating your storage system with virtualization.  Covered here are the pros and cons of three architectures, a buying guide and vendor comparisons, a breakdown on how storage virtualization relates to disaster recovery, and a list of vendor resources.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances &amp; #153;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138517?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5138517&amp;c=CORE</link>
					<description>
						<![CDATA[ PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.]]>				
					</description>
					<author>
						<![CDATA[PistolStar, Inc.]]>				
					</author>
					<pubDate>
						Wed, 26 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Why You Should Take a Holistic Approach to ITIL and Service Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136712?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5136712&amp;c=CORE</link>
					<description>
						<![CDATA[ In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality?  Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach.  This paper discusses the importance of taking a unified approach to service support management and...]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Crossing the Chasm Between the Service Desk and Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136624?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5136624&amp;c=CORE</link>
					<description>
						<![CDATA[ IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Service Desk Consolidation Cuts Costs and Increases Service Quality]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136662?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5136662&amp;c=CORE</link>
					<description>
						<![CDATA[ The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Numara Track It! &amp; #45; Change Management Webinar]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136371?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5136371&amp;c=CORE</link>
					<description>
						<![CDATA[ The Numara Track It! helpdesk/ asset management solution offers a fully integrated &amp;#147;Change Management&amp;#148; module that provides flexibility for seamless upgrades of services &amp;#45; hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Numara Software Webinar &amp; #45; Track It!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136368?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5136368&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webinar to get an overview of Numara&amp;#39;s Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Password Self-Service Version 4.1.1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134890?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5134890&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop Authority&amp;#174; Password Self-Service&amp;#153; provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Smarter system development: a systems engineering trade study to support green initiatives  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136097?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5136097&amp;c=CORE</link>
					<description>
						<![CDATA[ Trade study analysis is an effective method of comparing potential solutions to a given problem. Using a model-driven approach allows you to perform trade studies before development or implementation begins and saves time, money, and development headaches. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Analyzing the Total Cost of a Global Service Desk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136809?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5136809&amp;c=CORE</link>
					<description>
						<![CDATA[ Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom&apos;s Service Desk solution.]]>				
					</description>
					<author>
						<![CDATA[CompuCom Systems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Storage Value: Key strategies for measuring the true value of storage solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141150?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5141150&amp;c=CORE</link>
					<description>
						<![CDATA[ To help you make an informed decision when considering various storage solutions, the Storage Value Index takes into account not only purchase price, but capacity, efficiency, and operating expenses as well. This paper explains how the Storage Value Index was designed and offers suggestions for finding the best storage value for your needs.]]>				
					</description>
					<author>
						<![CDATA[Xiotech Corporation]]>				
					</author>
					<pubDate>
						Thu, 19 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135216?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5135216&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is intended to help support center managers self-assess their center&apos;s primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Thu, 05 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Virtualized OLTP workload performance comparison of end-to-end solutions: Dell vs. HP]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139538?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139538&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the key findings discovered in this series of tests is that the Dell PowerEdge R710 server and Dell EqualLogic storage supported 22.2% more virtual machines than did the HP ProLiant DL385 G5 server and HP StorageWorks EVA 4400.  Read this test report to learn more.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Sun, 01 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[WAS Comparison Paper: Application Server Choices: Important Considerations in Selecting an  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133314?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5133314&amp;c=CORE</link>
					<description>
						<![CDATA[ This competitive snapshot compares and reviews some prominent open source application server offerings&amp;#44; particularly those from BEA&amp;#44; Oracle and IBM&amp;#174;.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Wed, 11 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Becoming Proactive In Application Performance Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136532?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5136532&amp;c=CORE</link>
					<description>
						<![CDATA[ Poor application performance results in significant financial losses for most companies. Find out why, and more importantly how to avoid these losses by moving toward proactive application performance management, in this research from Forrester Consulting commissioned by Compuware.]]>				
					</description>
					<author>
						<![CDATA[Compuware Corporation]]>				
					</author>
					<pubDate>
						Fri, 09 Jan 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Practical and Flexible IT Service Management for the Real World]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131453?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5131453&amp;c=CORE</link>
					<description>
						<![CDATA[ This webinar will show you why Numara&amp;#174; FootPrints&amp;#174; 9&amp;#44; a highly flexible and practical service desk solution&amp;#44; is the best value in the service desk market today.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Tue, 06 Jan 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[E &amp; #45;Learning Benefits and ROI Comparison of E &amp; #45;Learning vs. Traditional Training]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102177?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=102177&amp;c=CORE</link>
					<description>
						<![CDATA[ The focus of this white paper will outline the benefits of web&amp;#45;based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e&amp;#45;Learning.]]>				
					</description>
					<author>
						<![CDATA[SyberWorks, Inc.]]>				
					</author>
					<pubDate>
						Mon, 08 Dec 2008 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[North Shore Medical Center Provides Better Support with AMD Processor &amp; #45;based Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139200?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139200&amp;c=CORE</link>
					<description>
						<![CDATA[ Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.]]>				
					</description>
					<author>
						<![CDATA[HP, Vmware and AMD]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Accelerate ITIL Initiatives]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94638?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=94638&amp;c=CORE</link>
					<description>
						<![CDATA[ In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.]]>				
					</description>
					<author>
						<![CDATA[Bomgar Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Numara &amp; #174; FootPrints Change Management: Solutions for Automating and Managing Change]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95365?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=95365&amp;c=CORE</link>
					<description>
						<![CDATA[ View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Drive Business Processes: Achieving the &quot; Last Mile &quot; of Business Productivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137482?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5137482&amp;c=CORE</link>
					<description>
						<![CDATA[ Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Office Pro Suite Comparison]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139304?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Software Comparison&amp;n=5139304&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper will discuss the primary differences between Microsoft Office Professional Plus 2007, Microsoft Office Professional Enterprise Edition 2003, Microsoft Office XP, and Microsoft Office 2000 Professional.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 08 Jun 2006 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Software%20Comparison/ds,CORE/oe,utf8/rss.xml						
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