<?xml version="1.0" encoding="UTF-8" ?>
			<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"
						xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
			<channel>
			<title>
	Help Desk Time Billing Software  - KnowledgeStorm
			</title>
			<link>http://www.knowledgestorm.com</link>
			<description>
	KnowledgeStorm
			</description>
			<language>
	en-us			
			</language>
			<copyright>
	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
			</copyright>
	<generator><![CDATA[KnowledgeStorm proprietary,
serverName = 'rsssearch.knowledgestorm.com'
hostName = (appatl4)
classLoader.hashCode = (157721450)
]]></generator>		
			<lastBuildDate>
	Thu, 26 Nov 2009 00:00:00 EST				
			</lastBuildDate>
			<ttl>
	60				
			</ttl>
	
			<item>					
					<title>
					<![CDATA[Presentation Transcript: Insider Threats -- an Interview with Bill Crowell -- Former Deputy ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140956?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5140956&amp;c=CORE</link>
					<description>
						<![CDATA[ Bill Crowell, former Deputy Director of the NSA, is interviewed in this presentation transcript. He talks extensively about insider threats, shares some stories from the trenches, and discusses the nature of cybercrime. Bill also covers the importance of sensitive data protection – especially around mission-critical applications and databases.]]>				
					</description>
					<author>
						<![CDATA[Imperva]]>				
					</author>
					<pubDate>
						Thu, 12 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How Dallas Cowboys Merchandising Scored Big with Rapid-fire BI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140775?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5140775&amp;c=CORE</link>
					<description>
						<![CDATA[ In this videocast, discover how the Dallas Cowboys adopted BI strategies that optimized their tracking of manufacturing, distribution and sales. Hear from Bill Priakos, Cowboys&apos; COO, as he explains the steps that the team took in being able to get a real-time look into the distribution chain and see trends over time.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[PODCAST: How Dallas Cowboys Merchandising Scored Big with Rapid-fire BI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140779?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5140779&amp;c=CORE</link>
					<description>
						<![CDATA[ In this podcast, discover how the Dallas Cowboys adopted BI strategies that optimized their tracking of manufacturing, distribution and sales. Hear from Bill Priakos, Cowboys&apos; COO, as he explains the steps that the team took in being able to get a real-time look into the distribution chain and see trends over time.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Managing the Amazon Elastic Compute Cloud with CA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141186?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5141186&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.]]>				
					</description>
					<author>
						<![CDATA[CA]]>				
					</author>
					<pubDate>
						Fri, 30 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139410?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5139410&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optimizing the Order-to-Cash Process: Managing Documents throughout the Process]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140268?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5140268&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.]]>				
					</description>
					<author>
						<![CDATA[Dolphin Corporation]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Quest Connect 2009]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139373?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5139373&amp;c=CORE</link>
					<description>
						<![CDATA[ Interact and learn, virtually, at Quest Connect &apos;09. With 67 webcasts in three session halls, we&apos;re bringing content that directly benefits the way you do business - right to your desk.]]>				
					</description>
					<author>
						<![CDATA[Quest Software]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond)  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139986?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5139986&amp;c=CORE</link>
					<description>
						<![CDATA[ In this Handbook, you&apos;ll learn how Mobile User Management has emerged as the
most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.]]>				
					</description>
					<author>
						<![CDATA[BoxTone]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139863?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5139863&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enterprise Single Sign-On The Holy Grail of Computing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139785?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5139785&amp;c=CORE</link>
					<description>
						<![CDATA[ In today&apos;s enterprise, IT managers are faced with the growing challenge of keeping track of multiple passwords and system identities.
In this document, we&apos;ll discuss how Quest approaches enterprise single sign-on and a unique solution that addresses nearly all facets of the challenges.]]>				
					</description>
					<author>
						<![CDATA[Quest Software]]>				
					</author>
					<pubDate>
						Fri, 02 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[actiTIME 2.0 - Time-Tracking Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139697?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5139697&amp;c=CORE</link>
					<description>
						<![CDATA[ actiTIME is a time-tracking application for small and medium size teams. It helps improve business process, analyze performance and reduce costs. It provides an easy way to track time, manage job assignments, generate reports and prepare billing data.]]>				
					</description>
					<author>
						<![CDATA[Actimind, Inc.]]>				
					</author>
					<pubDate>
						Wed, 30 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Delivering Identity Management Results in 30 Days]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139654?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5139654&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Tue, 29 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139404?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5139404&amp;c=CORE</link>
					<description>
						<![CDATA[ VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.]]>				
					</description>
					<author>
						<![CDATA[Velocity Integrations Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139218?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5139218&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper features real-world examples from US enterprises on how the benefits
of keeping mobile devices functioning without interruption are felt on every
level of business.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Communications Skills for Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139215?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5139215&amp;c=CORE</link>
					<description>
						<![CDATA[ A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you&apos;ll learn from an experienced communications skills expert,  4 specific steps to help supercharge your customer relationships in an era of remote support.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Remote Support Center Solution - &lt; b &gt; &lt; i &gt; 30 Day Free Trial! &lt; /i &gt; &lt; /b &gt;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138863?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5138863&amp;c=CORE</link>
					<description>
						<![CDATA[ Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as &quot;merely a trend&quot; has now become the norm.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk Authority Professional Edition &amp; #45; &lt; i/ &gt; 30 Day Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138861?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5138861&amp;c=CORE</link>
					<description>
						<![CDATA[ How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Meeting the Growing Need for Real-Time Data Movement in the Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138797?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5138797&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn the latest demands for data movement and replication within the enterprise. Sybase will also feature the new release of Replication Server, designed to address the growing needs of guaranteed data movement, with unprecedented performance for real-time data delivery even within heterogeneous data environments.]]>				
					</description>
					<author>
						<![CDATA[Sybase, Inc.]]>				
					</author>
					<pubDate>
						Thu, 03 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Using Microsoft Windows 7, Dell Reduces Support Costs by 25 Percent and Time to Complete  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140304?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5140304&amp;c=CORE</link>
					<description>
						<![CDATA[ Dell is planning to upgrade its 100,000 desktop and portable computers to the Microsoft Windows 7 operating system to help reduce desktop management costs and enhance data security. Read this case study to learn how upgrading to Microsoft Windows 7 helps Dell reduce desktop management costs and enhance data security.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Semantic Dialogues]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138587?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5138587&amp;c=CORE</link>
					<description>
						<![CDATA[ The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.]]>				
					</description>
					<author>
						<![CDATA[Progress Software]]>				
					</author>
					<pubDate>
						Fri, 28 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances &amp; #153;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138517?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5138517&amp;c=CORE</link>
					<description>
						<![CDATA[ PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.]]>				
					</description>
					<author>
						<![CDATA[PistolStar, Inc.]]>				
					</author>
					<pubDate>
						Wed, 26 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Bridging the Gap Between Change Activity and Change Management: Real Time Accountability  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138184?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5138184&amp;c=CORE</link>
					<description>
						<![CDATA[ Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.]]>				
					</description>
					<author>
						<![CDATA[McAfee, Inc.]]>				
					</author>
					<pubDate>
						Mon, 17 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Presentation Transcript: Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137881?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5137881&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this presentation transcript to learn the business value of PLM in an uncertain economy as well as significant trends in the PLM market. Explore SAP&apos;s approach to a new generation of product lifecycle management solutions that will help you remain or become a product and services leader.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 04 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Gaining a Competitive Edge: Streamlining AP and Business Process Automation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137310?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5137310&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper is designed to assist CEOs, CFOs, CIOs, Accounts Payable managers and ERP system administrators in learning, planning and evaluating automation of accounts payable processes to gain added efficiency in today&apos;s competitive business environment.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Mon, 13 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[PharmaCorr: Filling the Bill for High-Volume Order Processing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137311?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5137311&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to learn how PharmaCorr turned to Esker DeliveryWare to transition to a less paper-centric process and read all the benefits PharmaCorr reaped from implementing Esker DeliveryWare, including better accessibility, visibility, lower costs and higher ROI.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Mon, 13 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137313?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5137313&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Mon, 13 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Going Lean and Green: SaaS Document Process Automation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137212?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5137212&amp;c=CORE</link>
					<description>
						<![CDATA[ Most companies today recognize the operational efficiencies and benefits to be gained by removing paper from business processes that rely on documents. Read this whitepaper to learn about a document management solution that can automate many of your business processes, removing the need for paper forms, saving you time, and saving you money.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Fri, 10 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Crossing the Chasm Between the Service Desk and Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136624?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5136624&amp;c=CORE</link>
					<description>
						<![CDATA[ IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Why You Should Take a Holistic Approach to ITIL and Service Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136712?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5136712&amp;c=CORE</link>
					<description>
						<![CDATA[ In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality?  Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach.  This paper discusses the importance of taking a unified approach to service support management and...]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Service Desk Consolidation Cuts Costs and Increases Service Quality]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136662?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5136662&amp;c=CORE</link>
					<description>
						<![CDATA[ The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Three Tactics for Winning the LTE Game]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136415?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5136415&amp;c=CORE</link>
					<description>
						<![CDATA[ This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators&apos; common questions and helps address planning and implementation concerns including migrating away from existing legacy systems.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Tue, 09 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Numara Track It! &amp; #45; Change Management Webinar]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136371?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5136371&amp;c=CORE</link>
					<description>
						<![CDATA[ The Numara Track It! helpdesk/ asset management solution offers a fully integrated &amp;#147;Change Management&amp;#148; module that provides flexibility for seamless upgrades of services &amp;#45; hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Numara Software Webinar &amp; #45; Track It!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136368?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5136368&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webinar to get an overview of Numara&amp;#39;s Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Migrate from a Proprietary Server Architecture? - Open Systems Provide Way to Exit Money Pit]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138676?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5138676&amp;c=CORE</link>
					<description>
						<![CDATA[ In this down economy, now is the time to examine the total cost of ownership (TCO) of your proprietary server infrastructure and migrate to a more cost-effective open systems platform designed for tomorrow. If this hits home for you, please read on.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Wed, 27 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Credit Card Company Improves Risk Management to Boost Bottom Line using Predictive Analytics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135485?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5135485&amp;c=CORE</link>
					<description>
						<![CDATA[ A successful credit card company must be able to accurately assess its credit risk at any given time. Having an up-to-date picture of which clients may default on payments is critical to this process, not only amongst new applicants, but existing customers too.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Mon, 04 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Password Self-Service Version 4.1.1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134890?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5134890&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop Authority&amp;#174; Password Self-Service&amp;#153; provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Analyzing the Total Cost of a Global Service Desk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136809?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5136809&amp;c=CORE</link>
					<description>
						<![CDATA[ Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom&apos;s Service Desk solution.]]>				
					</description>
					<author>
						<![CDATA[CompuCom Systems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140908?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5140908&amp;c=CORE</link>
					<description>
						<![CDATA[ James C. Nolan Law Office wanted to reduce monthly server maintenance fees, eliminate concerns about server reliability, and simplify the process of connecting seasonal workers to company systems. The firm got rid of its servers and subscribed to the Microsoft&amp;reg; Business Productivity Online Standard Suite.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 06 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135216?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5135216&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is intended to help support center managers self-assess their center&apos;s primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Thu, 05 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Practical and Flexible IT Service Management for the Real World]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131453?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5131453&amp;c=CORE</link>
					<description>
						<![CDATA[ This webinar will show you why Numara&amp;#174; FootPrints&amp;#174; 9&amp;#44; a highly flexible and practical service desk solution&amp;#44; is the best value in the service desk market today.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Tue, 06 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Using Configuration Audit &amp; Control to Meet Compliance and Improve Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100510?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=100510&amp;c=CORE</link>
					<description>
						<![CDATA[ CAPITAL Card Services wanted a solution that could help automate compliance&amp;#44; improve best practices and reduce unplanned work to meet this requirement it turned on to Tripwire as a result Capital was able to reduced unplanned work by 75%.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Fri, 19 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Build Trust by Connecting Security Operations and Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100508?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=100508&amp;c=CORE</link>
					<description>
						<![CDATA[ Check out this case study to learn how Vesta implemented Tripwire&amp;#174; Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known&amp;#44; trusted&amp;#44; and compliant system environments and ensure audit requirements are met.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Fri, 19 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[North Shore Medical Center Provides Better Support with AMD Processor &amp; #45;based Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139200?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5139200&amp;c=CORE</link>
					<description>
						<![CDATA[ Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.]]>				
					</description>
					<author>
						<![CDATA[HP, Vmware and AMD]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieve Fuel Distribution Excellence - Drive Efficiency And Growth With Integrated Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136312?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5136312&amp;c=CORE</link>
					<description>
						<![CDATA[ The SAP for Oil &amp; Gas solution portfolio provides functionality that gives fuel marketers and distributors visibility into their distribution network, integrates customer information, and automates processes to improve efficiency, forecast accuracy, and adaptability.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Numara &amp; #174; FootPrints Change Management: Solutions for Automating and Managing Change]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95365?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=95365&amp;c=CORE</link>
					<description>
						<![CDATA[ View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Accelerate ITIL Initiatives]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94638?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=94638&amp;c=CORE</link>
					<description>
						<![CDATA[ In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.]]>				
					</description>
					<author>
						<![CDATA[Bomgar Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Drive Business Processes: Achieving the &quot; Last Mile &quot; of Business Productivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137482?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=5137482&amp;c=CORE</link>
					<description>
						<![CDATA[ Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[FACTS &amp; #174; Web &amp; #153;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95483?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=95483&amp;c=CORE</link>
					<description>
						<![CDATA[ FACTS&amp;#174;Web&amp;#153; facilitates the sharing of real&amp;#45;time information directly from your FACTS&amp;#174; system to insureds&amp;#44; employees&amp;#44; and provider&amp;#39;s web browsers through the Internet.]]>				
					</description>
					<author>
						<![CDATA[Ebix Health, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2001 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[FACTS &amp; #174; MANAGED CARE SUITE &amp; #153;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95484?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Help Desk Time Billing Software&amp;n=95484&amp;c=CORE</link>
					<description>
						<![CDATA[ The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization&amp;#44; design plan requirements&amp;#44; and control and monitor costs.]]>				
					</description>
					<author>
						<![CDATA[Ebix Health, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2001 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Help%20Desk%20Time%20Billing%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
					
			</channel>
		</rss>
	