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	KnowledgeStorm
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					<![CDATA[Largest UK Network Solves BIG Problem with Small Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141271?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5141271&amp;c=CORE</link>
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						<![CDATA[ ITV.com’s IT management sought a future-proofed solution that would improve overall performance and future proof for High Definition editing without increasing the physical storage footprint requirements of their small datacenter. Nexsan was the only company that could deliver the solution they required.]]>				
					</description>
					<author>
						<![CDATA[Nexsan Technologies]]>				
					</author>
					<pubDate>
						Mon, 23 Nov 2009 00:00:00 EST				
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					<![CDATA[Storage Decisions UK Virtual Seminar: Backing Up Virtual Machines]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140241?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140241&amp;c=CORE</link>
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						<![CDATA[ The Storage Decisions Virtual Seminar, &quot;Backing Up Virtual Machines&quot; addresses the challenges in backing up and recovering virtual machines residing in a virtual infrastructure]]>				
					</description>
					<author>
						<![CDATA[Storage Decisions]]>				
					</author>
					<pubDate>
						Thu, 12 Nov 2009 00:00:00 EST				
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					<![CDATA[This Month in the Threat Webscape for October 2009]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141198?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5141198&amp;c=CORE</link>
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						<![CDATA[ The Websense Security Labs Threatscape delivers information about breaking security research topics and today&apos;s advanced Internet threats. This Month&apos;s &apos;In the Threatscape&apos; is a review of October&apos;s Web threat activity. Watch the video to learn more.]]>				
					</description>
					<author>
						<![CDATA[Websense, Inc.]]>				
					</author>
					<pubDate>
						Tue, 10 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Service Catalog Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140947?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140947&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, Sharon Taylor, Chief Architect of ITIL V3, shares her tips for building a Service Catalog. Sharon gives practical advice on setting up a Service Catalog as well as the associated challenges and benefits.]]>				
					</description>
					<author>
						<![CDATA[Axios Systems]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[WorkplaceControl for Notes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140745?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140745&amp;c=CORE</link>
					<description>
						<![CDATA[ Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client.]]>				
					</description>
					<author>
						<![CDATA[AedifiComm]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Essential Guide to Storage Virtualisation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140615?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140615&amp;c=CORE</link>
					<description>
						<![CDATA[ Virtual server technology has made one key task a lot harder: backup. In this SearchStorageUK essential guide, you&apos;ll learn everything you need to know about protecting virtual servers.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software UK]]>				
					</author>
					<pubDate>
						Mon, 02 Nov 2009 00:00:00 EST				
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					<![CDATA[Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140497?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140497&amp;c=CORE</link>
					<description>
						<![CDATA[ Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
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					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Case Study: DaimlerChrysler South Africa - Migrating Mission Critical Application Achieving ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140406?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140406&amp;c=CORE</link>
					<description>
						<![CDATA[ In October 2003, DaimlerChrysler South Africa decided that significant cost savings could be achieved by migrating its mission critical systems onto a contemporary low cost platform and in the process remove the mainframe. This case study presents the challenges the company faced as well as the solution and benefits achieved.]]>				
					</description>
					<author>
						<![CDATA[Micro Focus, Ltd]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
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					<![CDATA[Scandinavian Airlines Modernize Business Intelligence Capabilities While Lowering Costs by  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140416?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140416&amp;c=CORE</link>
					<description>
						<![CDATA[ Headquartered in Stockholm, Sweden, Scandinavian Airlines (SAS) is the largest airline in Scandinavia. SAS need to provide better business intelligence reporting and improved adhoc analysis capabilities by providing real time data access while reducing costs.]]>				
					</description>
					<author>
						<![CDATA[Micro Focus, Ltd]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140410?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140410&amp;c=CORE</link>
					<description>
						<![CDATA[ Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.]]>				
					</description>
					<author>
						<![CDATA[Micro Focus, Ltd]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Marin County Upgrades Tax System While Reducing the Costs of the Mainframe]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140412?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140412&amp;c=CORE</link>
					<description>
						<![CDATA[ The property tax system for Marin County, California, was increasingly expensive to maintain; furthermore, it was not possible to integrate it with newer modern technologies. Read this case study to learn how they updated and modernized this critical application without losing valuable IT assets embedded in the current system.]]>				
					</description>
					<author>
						<![CDATA[Micro Focus, Ltd]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Tesco Migrates Crucial Mainframe Applications to Create a Common Operating Model that can  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140422?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140422&amp;c=CORE</link>
					<description>
						<![CDATA[ The retail giant Tesco has aggressive plans for global growth and has expanded its international presence significantly, including penetration of the huge US market. A key element in its expansion plan is its common operating model, which called for crucial mainframe applications to be modernized to run on standardized platforms worldwide.]]>				
					</description>
					<author>
						<![CDATA[Micro Focus, Ltd]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Are You Ready for Economic Bounce Back?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140423?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140423&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the concept that preparing for economic recovery is not something that can wait; it is something that businesses should plan for now. It will introduce enterprise application migration strategies that can be considered within any organization and also emphasize the importance of forward thinking and planning in down economy.]]>				
					</description>
					<author>
						<![CDATA[Micro Focus, Ltd]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Valero Revamps Applications to Reduce Risk and Increase Business Agility]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140380?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140380&amp;c=CORE</link>
					<description>
						<![CDATA[ Valero Energy Corporation (NYSE: VLO) is one of the top U.S. refining companies. Read this case study to learn how Valero worked with Micro Focus to  reduce risk and costs while increasing competitive advantage in the complex delivery of energy services at both the retail and wholesale level.]]>				
					</description>
					<author>
						<![CDATA[Micro Focus, Ltd]]>				
					</author>
					<pubDate>
						Mon, 26 Oct 2009 00:00:00 EDT				
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					<![CDATA[Real-Time Data Protection for Microsoft Hyper-V]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140325?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140325&amp;c=CORE</link>
					<description>
						<![CDATA[ To provide disaster recovery for virtual machines running on a Hyper-V host, look to Double-Take for Hyper-V from Double-Take Software to protect your workloads with real-time replication and automated failover for virtualized workloads. Read this white paper for more details.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software UK]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
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					<![CDATA[Case Study: Rouse Partners with Double-Take Software to Develop a Robust Business  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140329?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140329&amp;c=CORE</link>
					<description>
						<![CDATA[ As a highly respected leading global intellectual property (IP) consultancy and
law firm, Rouse needed to be confident in its level of client service, even in the event of a IT system failure. Read this case study to learn how Rouse partnered with Double-Take Software to develop and implement a full business continuity plan.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software UK]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Double-Take Software Workload Optimisation Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140308?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140308&amp;c=CORE</link>
					<description>
						<![CDATA[ Double-Take&amp;reg; Software workload optimisation software products help reduce the cost of managing, provisioning and maintaining server and workstation workloads while simultaneously increasing the efficiency, availability and flexibility of your existing infrastructure.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software UK]]>				
					</author>
					<pubDate>
						Thu, 22 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Double-Take Software Case Study: Matrix Group]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140309?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140309&amp;c=CORE</link>
					<description>
						<![CDATA[ Matrix Group, a privately owned financial services business, was looking to implement a full disaster recovery and continuity strategy. Read this case study to learn how Matrix Group worked with Double-Take Software to create a highly resilient, reliable and predictable IT system.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software UK]]>				
					</author>
					<pubDate>
						Thu, 22 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Customer Experience IQ Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140236?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140236&amp;c=CORE</link>
					<description>
						<![CDATA[ The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.]]>				
					</description>
					<author>
						<![CDATA[Vovici]]>				
					</author>
					<pubDate>
						Tue, 20 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Presentation Transcript: File Virtualization Explained]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140749?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140749&amp;c=CORE</link>
					<description>
						<![CDATA[ At its most basic, file virtualization is about separating file data from restrictions in how it is accessed and manipulated. It can also ease things when it comes to migrating those storage systems. Read this presentation transcript to find out more about file virtualization.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks UK]]>				
					</author>
					<pubDate>
						Fri, 16 Oct 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to avoid encryption chaos: The art of key management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139964?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5139964&amp;c=CORE</link>
					<description>
						<![CDATA[ Review common frustrations that organisations experience when implementing and managing encryption technology. Nigel Stanley of Bloor Research reveals top tips for avoiding encryption chaos and references recent headlines to emphasize the need for encrypted data.]]>				
					</description>
					<author>
						<![CDATA[PGP Corporation]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Backup and Recovery Challenges with SharePoint]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140883?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140883&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper will discuss the challenges you can have to backup and protect using native tools and how you can successfully protect your SharePoint environment using Mimosa NearPoint&amp;trade; for SharePoint.]]>				
					</description>
					<author>
						<![CDATA[Mimosa Systems UK]]>				
					</author>
					<pubDate>
						Thu, 01 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[10 Step Guide to Easy Data Loss Prevention]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140427?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140427&amp;c=CORE</link>
					<description>
						<![CDATA[ With increasingly strict regulations, organizations must secure confidential information against accidental or intentional loss. Beyond the financial risk and legal exposure, there&apos;s also the serious threat to your organization&apos;s public reputation to consider. Discover how to plug your data leaks by downloading the 10 step guide to Easy DLP.]]>				
					</description>
					<author>
						<![CDATA[M86 Security UK]]>				
					</author>
					<pubDate>
						Tue, 29 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[An Expert Guide to SharePoint as an Email Archiving Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139517?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5139517&amp;c=CORE</link>
					<description>
						<![CDATA[ In this E-Guide, explore the benefits and drawbacks associated with using SharePoint as an archiving solution, and examine the overlap between SharePoint and Exchange to ensure your business selects the right platform to meet its needs.]]>				
					</description>
					<author>
						<![CDATA[Mimosa Systems UK]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139404?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5139404&amp;c=CORE</link>
					<description>
						<![CDATA[ VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.]]>				
					</description>
					<author>
						<![CDATA[Velocity Integrations Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[F5 Storage Cost Savings Calculator]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140750?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140750&amp;c=CORE</link>
					<description>
						<![CDATA[ Use this calculator to determine the potential storage cost savings your company could realize by implementing the F5 ARX solution. Just answer a few simple questions about your environment to get a three-year savings analysis. Make sure you review the Case Studies to learn how other companies have reduced their storage costs by 50% or more.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks UK]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Storage Decisions Advanced Backup School Virtual Seminar: 2010 UK Planning Edition! Dashboard]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137943?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5137943&amp;c=CORE</link>
					<description>
						<![CDATA[ Join noted backup expert W. Curtis Preston LIVE online on September 17, 2009 for a 3-part presentation on backup planning for 2010. Get expert tips on where to add efficiency to your backup operations now -- and gain valuable information on the biggest backup trends being deployed in IT shops as we move towards year end.]]>				
					</description>
					<author>
						<![CDATA[Storage Decisions]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Giving Nurses More Time to Care]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5139225&amp;c=CORE</link>
					<description>
						<![CDATA[ The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5139224&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC&apos;s, Macs and smartphones.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Legacy Tools: Not Built for Today &apos; s Helpdesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139216?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5139216&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Download F5 Data Manager Trial Version]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140747?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140747&amp;c=CORE</link>
					<description>
						<![CDATA[ F5 Data Manager helps you understand your file storage environment. This trial version will perform an inventory of your environment and enable you to run detailed reports that analyze which file types are being created, who is creating them, how quickly they age, and which resources they consume.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks UK]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Learning to Reduce Storage Costs through Automated Storage Tiering]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140744?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140744&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how you can reduce your storage costs by 50% or more using intelligent file virtualization to optimize storage tiering.  The basic idea of storage tiering is to match the business value of each chunk of data with the cost of storing that data. Watch Renny Shen of F5 Networks explain how virtualizing storage management can save up to 70%.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks UK]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Building a Smarter Storage Infrastructure]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140746?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140746&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks UK]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: File Virtualization FAQ with Jeff Boles]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140742?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140742&amp;c=CORE</link>
					<description>
						<![CDATA[ In this FAQ with Jeff Boles, Jeff discusses the ins and outs of file virtualization. He tells users the benefits and drawbacks of file virtualization, which file virtualization products are on the market and how they might work in specific IT shops, as well as how file virtualization affects replication or migration of files.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks UK]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Mimosa NearPoint for SharePoint: A Better Approach to SharePoint Recovery, Retention, and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139355?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5139355&amp;c=CORE</link>
					<description>
						<![CDATA[ The benefits SharePoint delivers are undeniable —better and more efficient team collaboration, version control for documents edited by multiple team members, and faster access to information via search; SharePoint brings a new level of control to high-volume, user-generated content.]]>				
					</description>
					<author>
						<![CDATA[Mimosa Systems UK]]>				
					</author>
					<pubDate>
						Wed, 02 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Today &apos; s Blended Threats: Identifying and stopping the growing problem of Web-based attacks]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140426?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140426&amp;c=CORE</link>
					<description>
						<![CDATA[ Blended threats are spam stealth attacks, moving undetected through your mail servers—blending in with all the other email—until they strike. They can compromise personal or corporate data, &quot;recruit&quot; computers into a network of bots, or initiate keystroke recording that collects passwords and other information.]]>				
					</description>
					<author>
						<![CDATA[M86 Security UK]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Next Generation Backup for Remote Offices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140327?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140327&amp;c=CORE</link>
					<description>
						<![CDATA[ Relying on tape backup for branch-office data protection is costly and risky. This white paper examines some of the strategies and technologies available for
backing up remote or branch offices.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software UK]]>				
					</author>
					<pubDate>
						Sat, 01 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[2009 Annual Study: UK Enterprise Encryption Trends]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139559?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5139559&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn the results of a study that analyzes survey results from 615 UK businesses and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection.]]>				
					</description>
					<author>
						<![CDATA[PGP Corporation]]>				
					</author>
					<pubDate>
						Sat, 25 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Is Your Data at Risk?: Why Physical Security is Insufficient for Laptop Computers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137995?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5137995&amp;c=CORE</link>
					<description>
						<![CDATA[ Evaluating the various data security options to protect your PCs can be challenging. This paper examines the options, discusses why passwords alone are not sufficient and makes the case for strong data encryption.]]>				
					</description>
					<author>
						<![CDATA[Sophos Inc.]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Closing the Gaps in Enterprise Data Security: A Model for 360 degree Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137996?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5137996&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the primary data threats that currently concern chief security officers (CSOs) and IT security management within enterprises, and recommends best-practice techniques to minimize and overcome risks to data security. These best practices have been successfully implemented and deployed in organizations.]]>				
					</description>
					<author>
						<![CDATA[Sophos Inc.]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Numara Track It! &amp; #45; Change Management Webinar]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136371?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5136371&amp;c=CORE</link>
					<description>
						<![CDATA[ The Numara Track It! helpdesk/ asset management solution offers a fully integrated &amp;#147;Change Management&amp;#148; module that provides flexibility for seamless upgrades of services &amp;#45; hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Helpdesk%20Software%20Uk/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SharePoint: Practical IT Strategies for Enterprise Collaboration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139519?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5139519&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this e-zine for practical advice on quantifying the success of a SharePoint governance policy, how to monitor your SharePoint Environment, and integrating document management systems into MOSS 2007.]]>				
					</description>
					<author>
						<![CDATA[Mimosa Systems UK]]>				
					</author>
					<pubDate>
						Fri, 15 May 2009 00:00:00 EDT				
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					<![CDATA[Buyer’s Guide for Enterprise Single Sign-On]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139585?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5139585&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Essential Guide to Threat Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140703?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140703&amp;c=CORE</link>
					<description>
						<![CDATA[ Check out this expert eBook and get expert advice that can help your company successfully improve its threat management posture.]]>				
					</description>
					<author>
						<![CDATA[M86 Security UK]]>				
					</author>
					<pubDate>
						Thu, 19 Mar 2009 00:00:00 EDT				
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					<title>
					<![CDATA[SharePoint Customization Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102258?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=102258&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional &amp;#34;out of the box&amp;#34; customization elements are available.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[BT Embraces Web 2.0 with Blue Coat Systems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136912?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5136912&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to learn how BT selected Blue Coat ProxySG for its flexibility in combining user and application visibility, with extremely granular levels of security and control, to enforce rules that allowed undisruptive use of recreational applications and safe access to sites previously considered off-limits, such as MySpace.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Tue, 02 Dec 2008 00:00:00 EST				
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					<title>
					<![CDATA[File Storage Usage for a Mid-sized Technology Company]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140748?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140748&amp;c=CORE</link>
					<description>
						<![CDATA[ &quot;Company ABC&quot; is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks UK]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136301?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5136301&amp;c=CORE</link>
					<description>
						<![CDATA[ In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[A Practical Guide to Disaster Recovery Planning: The Basics to Getting Started]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140326?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Helpdesk Software Uk&amp;n=5140326&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper is intended to help simplify the process of starting a disaster recovery plan so as not to be so overwhelming. Through some basic steps, businesses can better protect themselves against data loss while working toward a more complete business continuity plan.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software UK]]>				
					</author>
					<pubDate>
						Fri, 01 Dec 2006 00:00:00 EST				
					</pubDate>
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