<?xml version="1.0" encoding="UTF-8" ?>
			<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"
						xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
			<channel>
			<title>
	Hospital Call Centers Software  - KnowledgeStorm
			</title>
			<link>http://www.knowledgestorm.com</link>
			<description>
	KnowledgeStorm
			</description>
			<language>
	en-us			
			</language>
			<copyright>
	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
			</copyright>
	<generator><![CDATA[KnowledgeStorm proprietary,
serverName = 'rsssearch.knowledgestorm.com'
hostName = (appatl1)
classLoader.hashCode = (157925058)
]]></generator>		
			<lastBuildDate>
	Wed, 25 Nov 2009 00:00:00 EST				
			</lastBuildDate>
			<ttl>
	60				
			</ttl>
	
			<item>					
					<title>
					<![CDATA[Providing CFOs Unprecedented Views of Hospital-Wide Data Converged Financial, Clinical, and ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141167?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5141167&amp;c=CORE</link>
					<description>
						<![CDATA[ CFOs at large hospitals must process enormous amounts of information to make quick strategic decisions. This paper will explore the decision-making challenges faced by CFOs and examine the many benefits of solutions that accelerate insight.]]>				
					</description>
					<author>
						<![CDATA[SAP BusinessObjects]]>				
					</author>
					<pubDate>
						Thu, 19 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics:  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140689?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5140689&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.]]>				
					</description>
					<author>
						<![CDATA[myDIALS Inc.]]>				
					</author>
					<pubDate>
						Wed, 04 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[WebUI Studio Premier 2009 R1 SP1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140646?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5140646&amp;c=CORE</link>
					<description>
						<![CDATA[ WebUI Studio 2009 R1 Premier&amp;reg; edition is expertly designed to solve the most complex enterprise-level web development requirements. It offers the ultimate toolset for building dynamic and powerful next-generation Rich Internet Applications.]]>				
					</description>
					<author>
						<![CDATA[Intersoft Solutions]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Solutions for Small to Medium Data Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140331?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5140331&amp;c=CORE</link>
					<description>
						<![CDATA[ APC&amp;#174; by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure&amp;#174; HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.]]>				
					</description>
					<author>
						<![CDATA[APC]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[eBook: IT in the Electronic Hospital]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140212?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5140212&amp;c=CORE</link>
					<description>
						<![CDATA[ The federal government&apos;s push for electronic healthcare records has made data security even more pressing. This eBook takes a look at where healthcare IT leaders should begin and what they should watch out for as they move to embrace the HITECH Act and other initiatives. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[SearchCIO.com and SearchSecurity.com]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enterprise, Back-Office Applications Propel our Business: An order management system,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139757?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139757&amp;c=CORE</link>
					<description>
						<![CDATA[ With Oracle Applications Extension for Rational Performance you no longer have to jeopardize your business engine during an upgrade.  You’ll eliminate risk, increase testing productivity, speedy delivery, and ensure the quality and scalability of your  business systems.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Thu, 01 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Proven Strategies for Successfully Deploying An Electronic Health Records Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139468?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139468&amp;c=CORE</link>
					<description>
						<![CDATA[ This on-demand webcast shares proven strategies for getting started with electronic health records, a hot new way to slash labor costs and improve care.]]>				
					</description>
					<author>
						<![CDATA[Kofax, Inc.]]>				
					</author>
					<pubDate>
						Tue, 22 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT Automation: Going Beyond the Obvious to Find Real Cost Savings]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139406?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139406&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise Management Associates&amp;#174; (EMA&amp;#174;) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost &amp;#45; staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139224&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC&apos;s, Macs and smartphones.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139223?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139223&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Giving Nurses More Time to Care]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139225&amp;c=CORE</link>
					<description>
						<![CDATA[ The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Controlling the Cost of Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139011?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139011&amp;c=CORE</link>
					<description>
						<![CDATA[ This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they&apos;re doing to control it.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Get More Value from Audio Conferencing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139009?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139009&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this podcast to hear how all-new HiDef Corporate&amp;#153; leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Audio Conferencing 2.0: Control Costs &amp; Simplify Administration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139015?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139015&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, we&apos;re taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139077&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139075&amp;c=CORE</link>
					<description>
						<![CDATA[ Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139071&amp;c=CORE</link>
					<description>
						<![CDATA[ Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Remote Support Center Solution - &lt; b &gt; &lt; i &gt; 30 Day Free Trial! &lt; /i &gt; &lt; /b &gt;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138863?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5138863&amp;c=CORE</link>
					<description>
						<![CDATA[ Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as &quot;merely a trend&quot; has now become the norm.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: Unified Communications and Indiana University Medical Group]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138844?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5138844&amp;c=CORE</link>
					<description>
						<![CDATA[ When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution.  This case study gives details on the benefits they gained.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Green IT Matters at Wipro LTD]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140285?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5140285&amp;c=CORE</link>
					<description>
						<![CDATA[ In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro&apos;s quest to become a true ecologically sustainable company.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Greenville Hospital System Selects Kofax Intelligent Capture &amp; Exchange to Automate the  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138470?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5138470&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how the Greenville Hospital System integrated Kofax Capture and Kofax Transformation Modules to reduce the time and resources needed to digitally scan detailed patient records into their system.]]>				
					</description>
					<author>
						<![CDATA[Kofax, Inc.]]>				
					</author>
					<pubDate>
						Tue, 25 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Information Governance Imperative]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137879?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5137879&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how information governance is becoming more important in today&apos;s business world and learn why your organization needs to implement an information governance strategy today and how to go about implementing one.]]>				
					</description>
					<author>
						<![CDATA[RSD]]>				
					</author>
					<pubDate>
						Tue, 04 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: Panda Security Enables Gloucestershire NHS to Communicate Effectively and Safely]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139317?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139317&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how Gloucestershire NHS was able to help 1700 client computers send and receive vital information safely and efficiently by installing Panda&apos;s Managed Office Protection Antivirus solution.]]>				
					</description>
					<author>
						<![CDATA[Panda Security]]>				
					</author>
					<pubDate>
						Sat, 25 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Proactively Controlling Access to Patient Data]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137650?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5137650&amp;c=CORE</link>
					<description>
						<![CDATA[ In a typical healthcare organization, hundreds to thousands of medical and support staff need to access patient data to do their job. How do you effectively enforce access controls to hospital information systems without hampering medical care efficiency and effectiveness?  Read this paper and learn how.]]>				
					</description>
					<author>
						<![CDATA[FoxT]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SPSS’ Solution for Surveys saves publisher $20,000 annually without consultants]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135474?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5135474&amp;c=CORE</link>
					<description>
						<![CDATA[ Aspen Publishers Inc. was able to complete two benchmarking surveys more efficiently and save $20,000 per year without the help of outside consultants by using SPSS for Windows, SPSS Data Entry Builder, and SPSS Data Entry Station.  Read this case study and find out how they did it.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expand Your Reach: Mastering Multi-Modal Survey Research]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135523?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5135523&amp;c=CORE</link>
					<description>
						<![CDATA[ Whether it&apos;s in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Tue, 14 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Application Grid: Ideal Platform for IT Consolidation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139335?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139335&amp;c=CORE</link>
					<description>
						<![CDATA[ Application grid brings the same type of efficiency, scalability, and quality of service to the application layer that database clusters brings to the database layer.  With an application grid you get greater efficiency, exceptional agility, and superior quality of service. Download this free white paper now.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Ensuring Personally Identifiable Information (PII) Security Within U.S. Government Agencies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134548?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5134548&amp;c=CORE</link>
					<description>
						<![CDATA[ Safeguarding personally identifiable information (PII) and remaining in compliance with government regulations is a difficult challenge made easier with database tools from Embarcadero Technologies.]]>				
					</description>
					<author>
						<![CDATA[Embarcadero Technologies, Inc.]]>				
					</author>
					<pubDate>
						Fri, 27 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135216?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5135216&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is intended to help support center managers self-assess their center&apos;s primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Thu, 05 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Intelligence for the Health Care Industry: Actionable Insights for Business  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132056?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5132056&amp;c=CORE</link>
					<description>
						<![CDATA[ Hospitals from across the world are facing increased pressure to improve operations from multiple directions.  What is needed is a new generation of business intelligence (BI) tools and applications designed with the health care sector in mind&amp;#44; capable of integrating cross and inter&amp;#45;departmental processes and information.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 23 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieving Business Agility with Application Grid]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138877?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5138877&amp;c=CORE</link>
					<description>
						<![CDATA[ Application grid brings the same type of efficiency, scalability, and quality of service to the application layer. Discover how to get greater efficiency, exceptional agility, and superior quality of service with an application grid.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 19 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco Unified Communications: Unifying Communications Infrastructure]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102275?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=102275&amp;c=CORE</link>
					<description>
						<![CDATA[ Cisco&amp;#39;s unified communications vision combines individual systems with different communications capabilities into a cohesive&amp;#44; powerful communications ecosystem that allows a business to revolutionize itself overnight.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Online Training Case Study]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102178?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=102178&amp;c=CORE</link>
					<description>
						<![CDATA[ The operations division in a large multibillion&amp;#45;dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250&amp;#45;seat license.]]>				
					</description>
					<author>
						<![CDATA[SyberWorks, Inc.]]>				
					</author>
					<pubDate>
						Mon, 08 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Addressing the challenges of implementing a customer-centric strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5137365&amp;c=CORE</link>
					<description>
						<![CDATA[ The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi&amp;#45;channel touchpoints.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Data Deduplication Approaches: Solving Today &apos; s Most Common Backup Problems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136438?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5136438&amp;c=CORE</link>
					<description>
						<![CDATA[ This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum&apos;s DXi7500 enterprise disk backup and replication system]]>				
					</description>
					<author>
						<![CDATA[Quantum Corporation]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Working Smart in IT Operations: The Case for Consolidated Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136894?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5136894&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100297?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=100297&amp;c=CORE</link>
					<description>
						<![CDATA[ The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Wed, 17 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[North Shore Medical Center Provides Better Support with AMD Processor &amp; #45;based Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139200?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=5139200&amp;c=CORE</link>
					<description>
						<![CDATA[ Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.]]>				
					</description>
					<author>
						<![CDATA[HP, Vmware and AMD]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=94401&amp;c=CORE</link>
					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Empowerment as a Growth Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies are using technology and other tools to help employees deliver an organization&apos;s best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improved Manageability and Availability Spur Move to Virtualize Desktops]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94405?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=94405&amp;c=CORE</link>
					<description>
						<![CDATA[ Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Companies are now looking to apply the same technology to their desktop computers.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jul 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[FACTS Electronic Data Interchange System (FACTS EDI) &amp; #45; Advanced Technologies for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95481?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=95481&amp;c=CORE</link>
					<description>
						<![CDATA[ FACTS EDI (Electronic Data Interchange) is an industry compliant&amp;#44; electronic data interchange system that allows for the high&amp;#45;speed transaction processing of health information between the FACTS Systems and your trading partners.]]>				
					</description>
					<author>
						<![CDATA[Ebix Health, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[FACTS Defined Contribution System (FACTS DCS) &amp; #45; Advanced Technologies for Expert  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95480?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=95480&amp;c=CORE</link>
					<description>
						<![CDATA[ FACTS DCS is the technology solution that deliver consumer directed health plan administration seamlessly within your health claims processing operations.]]>				
					</description>
					<author>
						<![CDATA[Ebix Health, Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2004 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[FACTS ADMIN &amp; #45; Advanced Technologies for Expert Health Claims Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95479?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Hospital Call Centers Software&amp;n=95479&amp;c=CORE</link>
					<description>
						<![CDATA[ FACTS ADMIN is a fully automated&amp;#44; real&amp;#45;time policy administration system &amp;#45; with support for membership enrollment and eligibility management&amp;#44; premium administration&amp;#44; accounts payable&amp;#44; and administration of broker commissions.]]>				
					</description>
					<author>
						<![CDATA[Ebix Health, Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2004 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Hospital%20Call%20Centers%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
					
			</channel>
		</rss>
	