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	Impact Of SOA On CRM Vendors  - KnowledgeStorm
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					<title>
					<![CDATA[Simplifying Contact Center Technology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98730?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98730&amp;c=CORE</link>
					<description>
						<![CDATA[ Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<title>
					<![CDATA[CRM Best Practices to Optimize Salesforce Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99270?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=99270&amp;c=CORE</link>
					<description>
						<![CDATA[ CRM best practices on how to empower all of your sales force to achieve the same performance and results as your top salespeople.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<title>
					<![CDATA[A Manufacturing Imperative: Enterprise Service-Oriented Architecture]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98792?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98792&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes enterprise SOA and the business opportunities it creates for manufacturers.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Eight Showstopper Problems with BPEL Servers for Event-Driven SOA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98851?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98851&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper analyzes some critical implementation-level problems faced by current BPEL products in real-world implementations.]]>				
					</description>
					<author>
						<![CDATA[Fiorano Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[SOA and Web Services: The Performance Paradox]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99110?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=99110&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn why it is critical to consider the impact Web services have on the environment into which they are deployed in order to address performance. Find out how to ensure superior performance of service-enabled environments.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99019?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=99019&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Scaling Enterprise SOA Deployments: Benefits of a Message-Driven Approach Powering Next- ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98854?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98854&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper reviews modern enterprise service grids and how their brokered peer-to-peer architecture offer ease of use for a wide array of distributed computing projects including the SOA market.]]>				
					</description>
					<author>
						<![CDATA[Fiorano Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<title>
					<![CDATA[The Business Impact of SOA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98734?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98734&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, SOA can deliver enormous business benefits, flexibility and agility and also explains SOA as a catalyst for IT transformation.]]>				
					</description>
					<author>
						<![CDATA[Software AG.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Video: The Business Impact of SOA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99042?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=99042&amp;c=CORE</link>
					<description>
						<![CDATA[ In this expert Videocast, Anne Thomas Manes, vice president and research director at Burton Group, discusses the organizational impediments that SOA typically faces.]]>				
					</description>
					<author>
						<![CDATA[Software AG.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Roundtrip traceability: Enhancing quality in the software development lifecycle]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98238?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98238&amp;c=CORE</link>
					<description>
						<![CDATA[ Roundtrip Traceability enhances quality in the software development lifecycle (SDL). This provides stakeholders and their customers with the ability to assess the impact of a change and report and monitor development to ensure continuous improvement.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98274?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98274&amp;c=CORE</link>
					<description>
						<![CDATA[ ECHO™ provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations.]]>				
					</description>
					<author>
						<![CDATA[Teleformix.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98659?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98659&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses SOA as more than a technology. SOA is an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity and provide value to both providers and consumers of services.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Blue Coat and SAP: Network Infrastructure Enhancements for Successful Enterprise SOA  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98184?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98184&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper is based on the results of an SAP Enterprise Services Community program project, in which a number of leading network and test solution vendors and SAP teamed up to build a production-like enterprise SOA–based application landscape.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Bringing Together Data Integration and SOA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98566?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98566&amp;c=CORE</link>
					<description>
						<![CDATA[ Attend this expert Webcast to learn the impact of XML and capabilities needed for proper SOA data integration include data abstraction and metadata mapping.]]>				
					</description>
					<author>
						<![CDATA[DataDirect Technologies.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Presentation Transcript: The Strategy of Success: Best Practices in Building Your SAP  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98172?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98172&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper discusses best practices for building and running a successful SAP consulting
Business. It also explores the steps and skills necessary for succeeding as A SAP consultant.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[When On-demand Financials Make Sense: A Viable Alternative for Growing Midsize Companies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98585?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98585&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper discusses when on-demand financials should be implemented. Ventana
Research outlines a list of steps for the prospective user to conduct their own evaluation to determine if on-demand financials would be beneficial]]>				
					</description>
					<author>
						<![CDATA[Intacct]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Choose Your Next SOA Implementation Step Carefully]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97956?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=97956&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses the critical role of an Enterprise Service Bus and an open standards-based reference architecture in a successful SOA initiative.]]>				
					</description>
					<author>
						<![CDATA[Seros]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[IT Briefing: Making the Most of OSS and Service Provider CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97802?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=97802&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Smart SOA Brochure]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97006?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=97006&amp;c=CORE</link>
					<description>
						<![CDATA[ As a business-driven IT architectural approach, SOA supports integrating the business as linked, repeatable business tasks, or services.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How service-oriented architecture (SOA) impacts your IT infrastructure]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97325?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=97325&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses the significant impact an SOA can have on an IT infrastructure, and methods for overcoming new availability, performance, security and management challenges.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Sales Order Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[IBM pureXML for SOA: Unlocking the Business Value of Information]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96511?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=96511&amp;c=CORE</link>
					<description>
						<![CDATA[ XML has emerged as an important driver for SOA-enabled business agility and growth because it is not tied to any specific platform, language or system.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Decision Matrix: Selecting an Enterprise Content Management Vendor (Competitor Focus)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96802?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=96802&amp;c=CORE</link>
					<description>
						<![CDATA[ Due to demand from enterprises which want to invest in the most appropriate Content Management solution, Datamonitor has developed the ECM Decision Matrix and selection tool.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IBM Multiform Master Data Management: The Evolution of MDM Applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96509?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=96509&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM Multiform Master Data Management manages master data domains - customers, accounts, products - that have significant impact on the most important business processes and realize the promise of Service Oriented Architecture (SOA).]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IRMS Warehouse Management System Suite (SCM)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96216?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=96216&amp;c=CORE</link>
					<description>
						<![CDATA[ The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.]]>				
					</description>
					<author>
						<![CDATA[Integrated Warehouse Solutions.]]>				
					</author>
					<pubDate>
						Tue, 29 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cool Vendors in Data Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96296?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=96296&amp;c=CORE</link>
					<description>
						<![CDATA[ This research details five disk-based data protection solutions from emerging data protection vendors.]]>				
					</description>
					<author>
						<![CDATA[Diligent Technologies Corporation.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95928?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=95928&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ERP for Service Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=95262&amp;c=CORE</link>
					<description>
						<![CDATA[ Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations.  It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Epicor for Distribution - Enterprise and Mid-Market Distribution Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95263?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=95263&amp;c=CORE</link>
					<description>
						<![CDATA[ Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expensewatch.com: T &amp; E Expense Reports, A/P Invoice Management &amp; Purchasing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94812?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=94812&amp;c=CORE</link>
					<description>
						<![CDATA[ Expensewatch.com offers best-of-breed modules for Travel &amp; Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.]]>				
					</description>
					<author>
						<![CDATA[ExpenseWatch.com.]]>				
					</author>
					<pubDate>
						Fri, 14 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Captaris RightFax - Enterprise Fax and Document Delivery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94598?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=94598&amp;c=CORE</link>
					<description>
						<![CDATA[ RightFax is the clear leader in enterprise fax server and electronic document  delivery software. Integrates with email, CRM, ERP and related applications means  secure sending &amp; receiving of documents from applications in the enterprise via  fax, email, MFPs or the Internet.]]>				
					</description>
					<author>
						<![CDATA[Captaris]]>				
					</author>
					<pubDate>
						Tue, 11 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Accelerating the Delivery of On-Demand Applications to Meet Escalating Expectations of  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94477?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=94477&amp;c=CORE</link>
					<description>
						<![CDATA[ The purpose of this whitepaper is to examine the escalating service delivery requirements of the SaaS marketplace.]]>				
					</description>
					<author>
						<![CDATA[Akamai Technologies.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SOA TECHNOLOGY SOLUTIONS RED BOOK]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94170?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=94170&amp;c=CORE</link>
					<description>
						<![CDATA[ This article would serve as a starting point to consultants and architects in creating questionnaires to assess the SOA maturity of an organization, on both architecture and processes.]]>				
					</description>
					<author>
						<![CDATA[WiPro]]>				
					</author>
					<pubDate>
						Wed, 27 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Metastorm BPM - Bringing Business Value to SOAs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93827?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=93827&amp;c=CORE</link>
					<description>
						<![CDATA[ With Metastorm BPM, executives can directly and immediately impact all of their most critical business processes-spanning a wide range of business functions and organizational units.]]>				
					</description>
					<author>
						<![CDATA[Metastorm]]>				
					</author>
					<pubDate>
						Wed, 20 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, &amp; ERP]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92538?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=92538&amp;c=CORE</link>
					<description>
						<![CDATA[ BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks]]>				
					</author>
					<pubDate>
						Fri, 08 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Impact of Work Force Agility on Business]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98517?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=98517&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the qualities of business agility, the challenges that restrain agility and how leadership, technology, business-critical information and other organizational aspects can improve an organization&apos;s agile ability.]]>				
					</description>
					<author>
						<![CDATA[SkillSoft Corporation]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optimizing Multi-vendor Voice and Data Networks for Service Quality, Responsiveness and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94019?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=94019&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how with the CA Network &amp; Voice Management solution you get integrated, proactive fault and performance management for end-to-end service assurance of multi-vendor, multi-technology converged networks.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IMS Ready and Raring to Go: A New World of Voice, Video, and Data]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91851?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=91851&amp;c=CORE</link>
					<description>
						<![CDATA[ The allusions to the fact that IMS architecture, in design and implementation, is nearly identical to SOA within the enterprise application development market are not without merit. In fact, with the exception of the actual protocols used they have nearly the same goal and exactly the same issues; availability, performance, and security.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks]]>				
					</author>
					<pubDate>
						Thu, 01 Nov 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SOA Challenges and Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91861?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=91861&amp;c=CORE</link>
					<description>
						<![CDATA[ Many of the challenges associated with SOA deployments are the same challenges when deploying traditional web-based applications. The key to addressing SOA-related challenges is to identify them as early as possible and include the appropriate solution in the architecture, reducing the possibility of re-architecture being required.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks]]>				
					</author>
					<pubDate>
						Thu, 01 Nov 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88671?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=88671&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Business Solutions–AX is a customizable, scalable &amp; global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing &amp; e-business, &amp; provides functionality in wholesale distribution &amp; business services environments.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Vis.align]]>				
					</author>
					<pubDate>
						Wed, 09 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[OnDemand Professional - Documentation, Training, and Support for Rollouts]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86922?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=86922&amp;c=CORE</link>
					<description>
						<![CDATA[ OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Thu, 08 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86933?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=86933&amp;c=CORE</link>
					<description>
						<![CDATA[ Most CRM vendors claim their solution is customizable. Understanding what &quot;customizable&quot; really means, however, can make the difference between attaining your organization&apos;s goals and implementation disaster.  

CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Thu, 30 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84548?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=84548&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 08 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Impact Of SOA On CRM Vendors/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85204?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=85204&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
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					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84803?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=84803&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
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					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
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					<title>
					<![CDATA[Emerging Media Series: How Blogs &amp; Real Simple Syndication (RSS) Impact B2B Technology  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85214?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=85214&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Service-Oriented Architecture (SOA) - A New Alternative to Traditional Technology Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/81313?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=81313&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will examine the basic premises underlying a Service Oriented Architecture ( SOA ) and describe how universal technology and service adapters, such as those from iWay Software, can help organizations realize the benefits of SOAs.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Mar 2006 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Help Desk: Increased Productivity, Decreased Cost, Happier Employees: First American Meets  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/76846?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=76846&amp;c=CORE</link>
					<description>
						<![CDATA[ Executives at First American realized that they were spending an enormous amount of time &amp; money maintaining help desk software that didn&apos;t meet end-user or business reporting needs. Read how TechExcel HelpDesk helped First American address these concerns &amp; save over $2 million in upgrades &amp; hardware costs, &amp; $500,000 annually on maintenance costs.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Aug 2005 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Hosted CRM vs. In-House: Which Direction Should Your Company Take?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/71991?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=71991&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the most animated arguments over the last couple of years has centered on whether to deploy CRM technologies in-house or &quot;rent&quot; them, outsourcing their implementation to an application service provider. Whatever options customers choose, CRM deployments are moving beyond the less-than-stellar early years to deliver some real, provable ROI.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sat, 01 Jan 2005 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM from the Inside Out]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/69403?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Impact Of SOA On CRM Vendors&amp;n=69403&amp;c=CORE</link>
					<description>
						<![CDATA[ Before you impress your customers with the capabilities in new CRM apps, you better convince your employees.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sun, 01 Aug 2004 00:00:00 EDT				
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