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	Implementing customer  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Case Study: Brown-Forman Implements a Warehouse Automation Solution with RF Capabilities]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140967?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140967&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to learn how by leveraging Catalyst&apos;s expertise in SAP R/3 systems integration and remote data collection using SAP console, Brown-Forman was able to increase shipping throughput, improve space utilization, decrease shipping errors, improve inventory accuracy and stock rotation, and more.]]>				
					</description>
					<author>
						<![CDATA[CDC Global Services &amp;#45; Catalyst]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140917?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140917&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Extend SAP Warehouse Management Capabilities: Kubota Tractors Implements SAP &amp; reg; Console]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140555?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140555&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study explains how  Kubota turned to Catalyst to implement SAP® Console Technology and extend SAP warehouse management capabilities.  Read on to learn how Catalyst was able to deliver this inside four months, ensuring no loss of business and driving significant benefits throughout the business.]]>				
					</description>
					<author>
						<![CDATA[CDC Global Services &amp;#45; Catalyst]]>				
					</author>
					<pubDate>
						Mon, 02 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[A Guide to the Value of Reliable Data in Retail Banking]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140606?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140606&amp;c=CORE</link>
					<description>
						<![CDATA[ Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Mon, 02 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Next Generation Customer Focus: Strategies and Business Activities Necessary for World- ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140315?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140315&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to  learn how ways to effectively identify and satisfy customer demand.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Which Off-line CRM solution for Field Force?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140287?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140287&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA&apos;s, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How to ensure data privacy compliance in the application testing environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140223?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140223&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.]]>				
					</description>
					<author>
						<![CDATA[Compuware Corporation]]>				
					</author>
					<pubDate>
						Tue, 20 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Customer Experience IQ Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140236?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140236&amp;c=CORE</link>
					<description>
						<![CDATA[ The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.]]>				
					</description>
					<author>
						<![CDATA[Vovici]]>				
					</author>
					<pubDate>
						Tue, 20 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140237?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140237&amp;c=CORE</link>
					<description>
						<![CDATA[ In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.]]>				
					</description>
					<author>
						<![CDATA[Vovici]]>				
					</author>
					<pubDate>
						Tue, 20 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Presentation Transcript: The Power of Universal Patterns and Models for Master Data Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140209?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140209&amp;c=CORE</link>
					<description>
						<![CDATA[ In this presentation transcript featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization&apos;s needs. Discover how to improve quality and reduce management costs by re-using patterns.]]>				
					</description>
					<author>
						<![CDATA[Embarcadero Technologies, Inc.]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140210?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140210&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[To Green or Not to Green. That is the Question.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140123?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140123&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to learn how green IT is successfully being implemented in enterprises today and to gain understanding of green IT from cost, compliance, investment, and customer perspectives.]]>				
					</description>
					<author>
						<![CDATA[Symantec Corporation]]>				
					</author>
					<pubDate>
						Thu, 15 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Three Pillars of Effective Returns Management: Visibility, Automation and Reconciliation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140116?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140116&amp;c=CORE</link>
					<description>
						<![CDATA[ Returns management is an area that poses incredible challenges and opportunities for businesses. This paper will act as a guide to help you implement more effective returns management. Read on to learn more about the three pillars of effective returns management and how they can be used to drive significant costs out of returns lifecycle.]]>				
					</description>
					<author>
						<![CDATA[TAKE Supply Chain]]>				
					</author>
					<pubDate>
						Wed, 14 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139800?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5139800&amp;c=CORE</link>
					<description>
						<![CDATA[ According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they&apos;re only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers &amp; Rogers Group and Oracle.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 02 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Making Strategy Real]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139614?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5139614&amp;c=CORE</link>
					<description>
						<![CDATA[ How can management communicate business strategy effectively and assure that the entire organization has bought in to the strategy and is aligned behind it? Business performance optimization systems are an important tool for success.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 25 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Power of Universal Patterns and Models for Master Data Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139121?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5139121&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization&apos;s needs. Discover how to improve quality and reduce management costs by re-using patterns.]]>				
					</description>
					<author>
						<![CDATA[Embarcadero Technologies, Inc.]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Managing Third-Party Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139122?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5139122&amp;c=CORE</link>
					<description>
						<![CDATA[ In this podcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to meet changing information compliance regulations. Gain insight into various modeling options to meet your organization&apos;s needs. Discover how to improve quality and reduce management costs by re-using patterns.]]>				
					</description>
					<author>
						<![CDATA[Embarcadero Technologies, Inc.]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Confidence in Commerce: Enabling e-banking and online services with two-factor authentication]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140618?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140618&amp;c=CORE</link>
					<description>
						<![CDATA[ Many financial organizations are looking to implement proactive security measures to combat identity theft. Strong authentication – a security method which employs the use of more than one factor to identify users accessing private networks and applications – is among today’s leading choices.]]>				
					</description>
					<author>
						<![CDATA[SafeNet, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Lean Manufacturing: Five Tips for Reducing Waste in the Supply Chain]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138011?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5138011&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn about the five tips your company can implement to reduce waste in the supply chain and create a successful lean manufacturing program.]]>				
					</description>
					<author>
						<![CDATA[Infor]]>				
					</author>
					<pubDate>
						Mon, 10 Aug 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[7 Ways to Make Your Data Center Infrastructure More Efficient]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138421?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5138421&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper outlines some of the top ways that organizations can achieve great efficiencies in their environments and drive benefits ranging from steep capital savings to streamlined operations. It also illustrates how Datalink customers have implemented these methods in their architectures.]]>				
					</description>
					<author>
						<![CDATA[Datalink and NetApp]]>				
					</author>
					<pubDate>
						Sat, 01 Aug 2009 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137436?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5137436&amp;c=CORE</link>
					<description>
						<![CDATA[ As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.]]>				
					</description>
					<author>
						<![CDATA[Shavlik Technologies]]>				
					</author>
					<pubDate>
						Mon, 20 Jul 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[MEDRAD: Automating the Flow of Inbound Sales Orders into SAP Applications, while  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137251?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5137251&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study explains how MEDRAD implemented Esker DeliveryWare for their SAP solution and documents the benefits they reaped from it. Read this case study to learn how your company can experience the same benefits as MEDRAD with Esker DeliveryWare.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Fri, 10 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[NIBCO, INC: Integrating Inbound Sales Order Automation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137250?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5137250&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Fri, 10 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Retaining Customers in Today &apos; s Economic Landscape: Improving SAP Order Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137213?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5137213&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Fri, 10 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enterprise Cloud Computing: Transforming IT]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140345?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140345&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines the evolution of private clouds and discusses how many organizations that have implemented grid or virtual machines are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with cloud management software.]]>				
					</description>
					<author>
						<![CDATA[Platform Computing Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How the Fastest Growing Companies Use Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136797?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5136797&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper investigates various levels of business intelligence, discusses the challenges organizations face with today&apos;s typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Information Builders]]>				
					</author>
					<pubDate>
						Fri, 19 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: Quantum Data Deduplication Solution Provides IFB with Complete Return on  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136436?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5136436&amp;c=CORE</link>
					<description>
						<![CDATA[ How does a dynamic U.K. business get its large customers to entrust it with their data? The answer is to deploy a Quantum data deduplication solution. By implementing a comprehensive disk-to-disk-to-tape (D2D2T) backup and restore infrastructure based on the Quantum DXi-Series..]]>				
					</description>
					<author>
						<![CDATA[Quantum Corporation]]>				
					</author>
					<pubDate>
						Tue, 09 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Forrester Total Economic Impact Study on IPS]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138652?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5138652&amp;c=CORE</link>
					<description>
						<![CDATA[ Network--Stop threats before they happen. This June 2009 study examines the financial impact and potential return on investment (ROI) for McAfee Network Security Platform intrusion prevention system (formerly McAfee IntruShield®), using Adena Health System as a case study.]]>				
					</description>
					<author>
						<![CDATA[McAfee, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Analyzing the Total Cost of a Global Service Desk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136809?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5136809&amp;c=CORE</link>
					<description>
						<![CDATA[ Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom&apos;s Service Desk solution.]]>				
					</description>
					<author>
						<![CDATA[CompuCom Systems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Ensure That Your Employees Will Want to Use CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133571?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5133571&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Who Are My Best Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133540?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5133540&amp;c=CORE</link>
					<description>
						<![CDATA[ Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That&apos;s because implementing successful strategies for every customer segment is critical to increasing business profits.  This paper describes just a few of the ways that you can use analytics to better understand your customers.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Advanced Consulting Enterprises - Mapping Database Solutions to Your Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132917?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5132917&amp;c=CORE</link>
					<description>
						<![CDATA[ Guardianship Program is involved in all decisions like paying bills&amp;#44; medical treatments&amp;#44; rent for each person in its system and to manage this they implemented an Oracle Database and Oracle Developer Tool.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 28 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Implementing a Data Quality Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131456?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5131456&amp;c=CORE</link>
					<description>
						<![CDATA[ In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Tue, 06 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135593?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5135593&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper makes the case for using predictive analytics as a catalyst for a company&apos;s growth.  It includes best practices from several global companies including: Cablecom, Royal &amp; Sun  Alliance, and T. Rowe Price. Ultimately, it is
about maximizing the level of understanding that can be achieved with customer data.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Wed, 31 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Using SLAs to Gain a Competitive Advantage]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136926?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5136926&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Sun, 28 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Getting Started with Master Data Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102608?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=102608&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper focuses on what is master data&amp;#44; why it is needed&amp;#44; how to get started in managing it&amp;#44; and methodologies for implementing master data management.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Wed, 24 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Addressing the challenges of implementing a customer-centric strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5137365&amp;c=CORE</link>
					<description>
						<![CDATA[ The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi&amp;#45;channel touchpoints.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138899?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5138899&amp;c=CORE</link>
					<description>
						<![CDATA[ GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Wed, 24 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Build Trust by Connecting Security Operations and Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100508?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=100508&amp;c=CORE</link>
					<description>
						<![CDATA[ Check out this case study to learn how Vesta implemented Tripwire&amp;#174; Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known&amp;#44; trusted&amp;#44; and compliant system environments and ensure audit requirements are met.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Fri, 19 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139319?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5139319&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 22 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139038?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5139038&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 22 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139049?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5139049&amp;c=CORE</link>
					<description>
						<![CDATA[ Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Mon, 21 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139039?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5139039&amp;c=CORE</link>
					<description>
						<![CDATA[ After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics&amp;trade; CRM Online.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 15 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138482?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5138482&amp;c=CORE</link>
					<description>
						<![CDATA[ Devine Capital had relied on Microsoft&amp;reg; Office Outlook&amp;reg; and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics&amp;trade; CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 15 Apr 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[SAP &amp; reg; Business All-in-One Fast-Start Program: Creating Affordable, Flexible Solutions  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140398?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140398&amp;c=CORE</link>
					<description>
						<![CDATA[ The SAP® Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Fri, 08 Feb 2008 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
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					<title>
					<![CDATA[A Better Bottom Line - Implementing Efficient Business Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140529?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5140529&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient operations help you better control costs and enable you to offer
more competitive pricing and terms to your customers. SAP Business One, a single, affordable application designed for small businesses, lets you streamline operations, access accurate information quickly, and get a 360-degree view of key business areas.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138224?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5138224&amp;c=CORE</link>
					<description>
						<![CDATA[ Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics&amp;trade; CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 01 Jan 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Total Economic Impact™ Of Dell’s Server Consolidation And Virtualization Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139705?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5139705&amp;c=CORE</link>
					<description>
						<![CDATA[ The purpose of this Forrester study is to provide readers with a framework to evaluate the potential financial impact of the Dell Solution. Read this study to better understand and evaluate Dell&apos;s server consolidation and virtualization solutions.]]>				
					</description>
					<author>
						<![CDATA[Dell India]]>				
					</author>
					<pubDate>
						Sat, 11 Aug 2007 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Solutions Provider Improves Productivity with Flexible Implementation Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138487?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=5138487&amp;c=CORE</link>
					<description>
						<![CDATA[ Stanley Stuart Yoffee &amp; Hendrix, Inc. (SSYH), a Microsoft&amp;reg; Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics&amp;trade; Sure Step Methodology to help communicate with customers...]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 29 Jun 2007 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[6 Steps to Enterprise Resource Planning Implementation Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93155?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Implementing customer&amp;n=93155&amp;c=CORE</link>
					<description>
						<![CDATA[ Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Implementing%20customer/ds,CORE/oe,utf8/rss.xml						
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