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	In The Beginning As The Force CRM  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Presentation Transcript: Drive Sales Performance: Keys to Preparing Your Reps for Today &apos; s ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100689?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=100689&amp;c=CORE</link>
					<description>
						<![CDATA[ This transcript is from the webcast entitled by the same name.  It focuses on how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep.]]>				
					</description>
					<author>
						<![CDATA[SAVO Group]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM Built for Sales :The Executive Guide to Selecting CRM that Meets Sales Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100868?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=100868&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Leveraging Real-Time Web Collaboration to Improve Your Sales Process]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99804?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=99804&amp;c=CORE</link>
					<description>
						<![CDATA[ Top sales organizations have embraced real-time Web collaboration solutions and use them every day to improve their interactions with customers, partners, and within their internal sales teams. Learn how it can improve performance in your organization.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Fast Track to Service Management Success: Software as a Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99808?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=99808&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100383?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=100383&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines how Sales and Marketing professionals are beginning to see they can use social media applications such as LinkedIn, Facebook, Myspace, Twitter and Jigsaw to do a better job of selling and marketing to their customers.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Why CRM? The Business Case for Customer Relationship Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100380?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=100380&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper makes the case that companies that understand the strategic value of CRM technology to achieve dramatic increases in revenue, productivity, and customer satisfaction will have a significant lead on those who lag in the adoption of CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[It’s All about the Salesperson: Taking Advantage of Web 2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100382?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=100382&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Sales Performance Optimization: 2007 Survey Results and Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99805?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=99805&amp;c=CORE</link>
					<description>
						<![CDATA[ This report represents input from professionals directly involved in the management of their organizations sales forces.  Professionals were questioned regarding their sales teams performance across 100+ different metrics. Read now to learn more.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Magic Quadrant for Sourcing Application Suites, 2008]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100334?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=100334&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper learn how best-of-breed providers with suites delivered via software as a service, dominate the strategic sourcing application market, while ERP companies with integrated offerings are gaining traction by providing tactical sourcing support.]]>				
					</description>
					<author>
						<![CDATA[Emptoris]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Joined up Thinking: Integrating Information across the Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100223?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=100223&amp;c=CORE</link>
					<description>
						<![CDATA[ The following paper begins by examining the strategic drivers that are forcing companies to reconsider how they manage their activities and the implications this has for the design of their information systems.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Impact of AJAX on the Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99734?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=99734&amp;c=CORE</link>
					<description>
						<![CDATA[ Though AJAX has a unique impact on the client, server, and the network, these challenges are addressed by existing, proven application delivery methods that address similar challenges arising from other technologies.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98862?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=98862&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.]]>				
					</description>
					<author>
						<![CDATA[Silverpop Systems Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
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			<item>					
					<title>
					<![CDATA[Marketing Transformation- How to Lead the Revolution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98910?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=98910&amp;c=CORE</link>
					<description>
						<![CDATA[ This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[A Manufacturing Imperative: Enterprise Service-Oriented Architecture]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98792?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=98792&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes enterprise SOA and the business opportunities it creates for manufacturers.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Software as a Service Dramatically Improves CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97042?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=97042&amp;c=CORE</link>
					<description>
						<![CDATA[ This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Extraprise Siebel CRM Support Case Study]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98909?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=98909&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study Extraprise Siebel On Shore Services provided management structure, experienced resources, extended production support and competitive pricing to Cumis Mutual Group which provides a high level of support and service to the end-user.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Customer Relationship Management Sales Enablement: User Acceptance Means More Sales]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99022?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=99022&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will outline how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[PeopleSoft Enterprise: Ensure Upgrade Success with Strategies and Best Practices for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97222?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=97222&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how to improve the success of your upgrade project and help your organization better meet the needs of your business users by leveraging data management and database archiving best practices while upgrading PeopleSoft.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Life after QuickBooks: Graduating from from QuickBooks to On-demand Financial Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98584?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=98584&amp;c=CORE</link>
					<description>
						<![CDATA[ Until recently, moving from QuickBooks to a more robust system meant acquiring a costly and complex on-premise application.  This paper examined how on-demand financial management solutions are responding to the escalating needs of growing companies.]]>				
					</description>
					<author>
						<![CDATA[Intacct]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[When On-demand Financials Make Sense: A Viable Alternative for Growing Midsize Companies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98585?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=98585&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper by Ventana Research examines the challenges many growing companies face with their current Financial Management software applications, and how many are turning towards SaaS, on-demand software as an affordable, low-risk alternative.]]>				
					</description>
					<author>
						<![CDATA[Intacct]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Gartner Research: Early Efforts at Web 2.0 Brokerage Will Challenge Existing Providers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98448?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=98448&amp;c=CORE</link>
					<description>
						<![CDATA[ The development of Web 2.0 technologies enhance the functionality and flexibility of the Web as a content and delivery mechanism, that enable the emergence of the &quot;community&quot; as a market, collaborative and creative force.]]>				
					</description>
					<author>
						<![CDATA[Actuate Corporation.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Going Mobile: Developing an Application Mobilization Plan for your Business]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97652?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=97652&amp;c=CORE</link>
					<description>
						<![CDATA[ The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organizations needs to mobilize enterprise applications and systems.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[When Hot’s Not: Lead Scoring for Better Results]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97915?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=97915&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper reveals the power that a comprehensive lead-scoring model can deliver, and help you understand the key considerations necessary to arrive at an accurate and reliable lead score.]]>				
					</description>
					<author>
						<![CDATA[Vtrenz, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98004?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=98004&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enterprise Marketing Management (EMM): Effectively Strategize and Execute Marketing Activities]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97797?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=97797&amp;c=CORE</link>
					<description>
						<![CDATA[ An EMM application can lead marketers through a process of translating a creative/business strategy into a concrete set of marketing outputs.]]>				
					</description>
					<author>
						<![CDATA[Aprimo, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97044?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=97044&amp;c=CORE</link>
					<description>
						<![CDATA[ This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT Infrastructure Library (ITIL) version 3 -- Driving business growth through IT]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97200?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=97200&amp;c=CORE</link>
					<description>
						<![CDATA[ Over the last few decades ITIL has established itself as the leading framework for effectively managing IT infrastructures and technology-related services cost-efficiently and reliably.]]>				
					</description>
					<author>
						<![CDATA[Accenture.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CS-PPLM for Automotive Suppliers - Product Launch &amp; Engineering Change Mgmt]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96121?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=96121&amp;c=CORE</link>
					<description>
						<![CDATA[ CS-PPLM is a web enabled solution connecting technology and your business strategy to address the entire lifecycle of the quote to award/post-award business process.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CS-ENTERPRISE--Complete Enterprise Configuration Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96119?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=96119&amp;c=CORE</link>
					<description>
						<![CDATA[ Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Emergency Response Warehouse Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96214?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=96214&amp;c=CORE</link>
					<description>
						<![CDATA[ Effective emergency response planning should be based on the premise that all assumptions of the plan have failed, &amp; that infrastructure has been compromised. Read how Integrated Warehousing Solutions (IWS) supplies all the elements event plann...]]>				
					</description>
					<author>
						<![CDATA[Integrated Warehouse Solutions.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim™ Data Privacy Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94854?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=94854&amp;c=CORE</link>
					<description>
						<![CDATA[ The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim Test Data Management Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94850?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=94850&amp;c=CORE</link>
					<description>
						<![CDATA[ The Optim Test Data Management Solution offers proven capabilities to optimize test data management processes. Now you can create &quot;right-sized&quot; test databases with minimal cost and effort. Optim helps companies improve application quality, speed time to market, and accelerate revenue generation.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim™ Data Growth Solution for Oracle &apos; s Siebel® CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94851?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=94851&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM&apos;s Optim™ Data Growth Management Solution for Oracle&apos;s Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Accelerating the Delivery of On-Demand Applications to Meet Escalating Expectations of  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94477?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=94477&amp;c=CORE</link>
					<description>
						<![CDATA[ The purpose of this whitepaper is to examine the escalating service delivery requirements of the SaaS marketplace.]]>				
					</description>
					<author>
						<![CDATA[Akamai Technologies.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: adidas America Equips Sales Teams with Powerful Wireless Sales Tool]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95081?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=95081&amp;c=CORE</link>
					<description>
						<![CDATA[ adidas America built their own sales force and CRM application using the BlackBerry Enterprise Solution™.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM for the Professional on the Go]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94688?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=94688&amp;c=CORE</link>
					<description>
						<![CDATA[ Mobile CRM is something that needs to be considered now. As a business leader, you might
have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ServicePower - Strengthening the Service Chain]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94219?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=94219&amp;c=CORE</link>
					<description>
						<![CDATA[ ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.]]>				
					</description>
					<author>
						<![CDATA[SERVICEPower.]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[NI TestStand: Ready-To-Run Test Management Environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93884?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=93884&amp;c=CORE</link>
					<description>
						<![CDATA[ NI TestStand is a ready-to-run test management environment and framework designed to simplify the automation of your test and validation systems. NI TestStand is used to develop, manage and execute test sequences.]]>				
					</description>
					<author>
						<![CDATA[National  Instruments]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Mobile Field Services Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92074?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=92074&amp;c=CORE</link>
					<description>
						<![CDATA[ According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Nov 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88671?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=88671&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Business Solutions–AX is a customizable, scalable &amp; global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing &amp; e-business, &amp; provides functionality in wholesale distribution &amp; business services environments.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Vis.align]]>				
					</author>
					<pubDate>
						Wed, 09 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[OnDemand Professional - Documentation, Training, and Support for Rollouts]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86922?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=86922&amp;c=CORE</link>
					<description>
						<![CDATA[ OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Thu, 08 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86977?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=86977&amp;c=CORE</link>
					<description>
						<![CDATA[ Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later &quot;pile on&quot; to more advanced, but also more competitive, leads.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Thu, 01 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86933?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=86933&amp;c=CORE</link>
					<description>
						<![CDATA[ Most CRM vendors claim their solution is customizable. Understanding what &quot;customizable&quot; really means, however, can make the difference between attaining your organization&apos;s goals and implementation disaster.  

CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Thu, 30 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85731?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=85731&amp;c=CORE</link>
					<description>
						<![CDATA[ This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Wed, 01 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[RealDialog - Knowledge Management, Web Self-Service and Search Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84215?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=84215&amp;c=CORE</link>
					<description>
						<![CDATA[ RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point.  It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Mon, 30 Oct 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ePowerCenter - Customer Relationship Management and Interaction Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72594?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=72594&amp;c=CORE</link>
					<description>
						<![CDATA[ ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers.  It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Fri, 04 Feb 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Service Lifecycle Management Goes Mobile: Taking Field Service Applications into the Field]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/63293?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=63293&amp;c=CORE</link>
					<description>
						<![CDATA[ The paper will discuss the direct value of the mobile applications, and also explore the ability for mobile technology to drive SLM changes into the business to get the highest value and satisfaction out of every customer interaction.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2004 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Embracing Technology for Moves Management Success: Every nonprofit wants to turn prospects  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/60261?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=60261&amp;c=CORE</link>
					<description>
						<![CDATA[ Do you visit prospects, create gift proposals, solicit individuals or organizations for donations, and cultivate donors? The actions you take to bring in donors, forge relationships and keep contributions coming are known as Moves, and Moves Management, simply put, is the system of policies, procedures and practices that directs these actions.]]>				
					</description>
					<author>
						<![CDATA[Blackbaud, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Jan 2003 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Astea Alliance - Service Lifecycle Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25292?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=In The Beginning As The Force CRM&amp;n=25292&amp;c=CORE</link>
					<description>
						<![CDATA[ Astea Alliance -supports the complete service lifecycle, and enables you to manage staff 
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions &amp; gives you a wealth of decision support tools to continuously refine the quality of your service process.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Fri, 25 Oct 2002 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,In The Beginning As The Force CRM/ds,CORE/oe,utf8/rss.xml						
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