Intelligent Agent Software - KnowledgeStorm

On Demand Webcast: Improving Service Delivery with Intelligent Document Capture

EMC Corporation — Mon, 23 Nov 2009 00:00:00 EST

This EMC webcast series will show how you can deliver these benefits by digitizing, securing, and automating operational processes to create a Connected Government. Download this webcast series to discover technologies that can transform your agency's operations.

Virtualization with Xiotech ' s Intelligent Storage Element (ISE) - Animated Demo

Xiotech Corporation — Mon, 23 Nov 2009 00:00:00 EST

There are three primary issues that must be addressed to create a reliable storage environment. View this video to find out how Xiotech's Intelligent Storage Element (ISE) addresses these issues.

E-Guide: WAN Optimization – The multi-layered, intelligent approach

Peer Software — Fri, 20 Nov 2009 00:00:00 EST

In a series of three articles, this E-Guide introduces technology from Peer Software – designed to optimize file availability and collaboration across the WAN.

The New Foundation of Storage: Intelligent Storage Element Technology

Xiotech Corporation — Thu, 19 Nov 2009 00:00:00 EST

Xiotech offers a fresh approach to data storage—disk drives, drive enclosures, and controllers with its Intelligent Storage Element technology: A storage foundation that sets new standards for reliability, performance, scalability, and value.

Hitachi IT Operations Analyzer Software

Hitachi Data Systems — Thu, 12 Nov 2009 00:00:00 EST

Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.

How to " MAP " Your Infrastructure for Windows 7 and Server 2008

Global Knowledge — Thu, 05 Nov 2009 00:00:00 EST

The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.

Security Event Monitoring for IBM System i/i-series/AS400 Systems

SecureWorks — Mon, 02 Nov 2009 00:00:00 EST

The purpose of this whitepaper is to describe best practices for securing IBM System i/i-Series/AS400 systems and detail the AS400 monitoring service provided by SecureWorks.

Adaptec Intelligent Power Management: Reducing IT Costs and Storage Power Consumption by Up ...

Adaptec, Inc. — Tue, 27 Oct 2009 00:00:00 EDT

The challenge of saving power while maintaining server performance has become a primary concern within the IT environment. But, the latest generation of Adaptec RAID controllers provides Intelligent Power Management software and supports a variety of techniques that, together, enable significant savings without compromising performance.

Optimize your VMware protection strategy Leveraging Quantum Technology in a VMware Environment

Quantum Corporation — Thu, 08 Oct 2009 00:00:00 EDT

Organizations are often challenged by the need for a “mixed” data protection strategy that includes VCB or esXpress, agent-based backups of VMs, and backups of non-VMware systems. Quantum provides a broad portfolio of highly scalable disk and tape solutions designed to meet the data protection needs of any VMware environment.

Intel® Workstation Platforms: For intelligent performance, automated energy efficiency, and ...

Insight & Intel — Tue, 06 Oct 2009 00:00:00 EDT

Intel’s family of workstation platforms provides you with a range of options to meet your needs. They give you the tools to multi-task more productively, iterate through alternatives faster and innovate more.

Intelligent Performance Enhances Business Agility and Expands Insight

Insight & Intel — Tue, 06 Oct 2009 00:00:00 EDT

Microsoft Windows Server® and SQL Server® 2008, together with intelligent server platforms based on the Intel® Xeon® processor 5500 series, deliver breakthrough performance and scalability within the same energy and space footprint as prior-generation processors.

Automated Energy Efficiency for the Intelligent Business - Intel® Xeon® Processor 5500 ...

Insight & Intel — Tue, 06 Oct 2009 00:00:00 EDT

The Intel Xeon processor 5500 series with Intel® Intelligent Power Technology, delivers up to 50 percent lower idle power. By replacing aging single-core processor-based servers with new, more energy-efficient servers, you can gain capacity to grow and to increase IT performance using fewer servers.

Intel® Xeon® Processor 5500 Series - An Intelligent Approach to IT Challenges

Insight & Intel — Tue, 06 Oct 2009 00:00:00 EDT

The Intel® Xeon® processor 5500 series provides a foundation for IT management to refresh existing or design new data centers to achieve greater performance while using less energy and space, and dramatically reducing operating costs.

Top 6 Reasons to Choose IBM for Collaboration

IBM — Mon, 05 Oct 2009 00:00:00 EDT

IBM has been leading the charge for smarter collaboration solutions for the past 20 years. Learn about the expereince and expertise IBM can bring to your busniess.

Unified communications and collaboration in action

IBM — Mon, 05 Oct 2009 00:00:00 EDT

Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications.

Overcoming the challenges of fax orders to drive customer satisfaction

Esker Inc. — Fri, 02 Oct 2009 00:00:00 EDT

This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to streamline to help eliminate the challenges associated with manual data entry and paper routing.

EVault Software rids East Coast law firm of tape “evils”

i365, A Seagate Company — Fri, 02 Oct 2009 00:00:00 EDT

Soon after installing EVault Software, Womble Carlyle, a top-100 law firm, realized significant reliability improvement both in its nightly backup jobs and its file and folder restores. EVault Software Agents, which are installed on the servers requiring backup, “wake up” at administrator-set times.

Avatars Proven to Increase Advertising Effectiveness

Humanity Interactive — Wed, 30 Sep 2009 00:00:00 EDT

Blue Rain commissioned Humanity Online to create an avatar for their character "Marcus OneNote" that could act, react, and interact with visitors to the OneNote Ad and landing page of the community site for OneNote. Read on to learn how avatars are increasing advertising effectiveness.

Communications Skills for Remote Support

LogMeIn, Inc. — Wed, 16 Sep 2009 00:00:00 EDT

A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.

Microsoft Office SharePoint Server 2007

Microsoft — Tue, 15 Sep 2009 00:00:00 EDT

Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight.

Rational Agile Development Solutions eKit

IBM — Fri, 11 Sep 2009 00:00:00 EDT

Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs.

Optimizing Open Source Citrix Xen* Code Base for Intelligent Performance (Video)

Intel Corporation — Thu, 03 Sep 2009 00:00:00 EDT

As the number one contributor to the Open Source Citrix Xen* code base, Intel collaborated with Citrix to optimize their software to take full advantage of the intelligent performance, virtualization, and energy efficiency built into Intel® Xeon® processor 5500 series.

Geisinger Health System Selects Kofax Intelligent Capture & Exchange to Automate Medical ...

Kofax, Inc. — Tue, 25 Aug 2009 00:00:00 EDT

This case study will take a look at how Geisinger Health System worked with Kofax Intelligent Capture and Exchange to manage a rapidly growing amount of data at multiple locations. By upgrading to Kofax Capture 5, Geisinger Health System was able to scan high resolution copies of patient records into the workflow and access them at any location.

SearchDataBackup VMware Backup Tutorial

Quantum Corporation — Sat, 01 Aug 2009 00:00:00 EDT

Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more.

Designing Artificial Intelligence for Games - Part 3

Intel — Tue, 21 Jul 2009 00:00:00 EDT

In this 3rd part of the Designing Artificial Intelligence for Games series, you'll learn how to give your agents higher orders of intelligence. The agents can already deal with the immediate situation they find themselves in; now you are working toward artificial intelligence (AI) that deals with broader goals and the bigger picture.

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge

Dell, Inc. — Wed, 01 Jul 2009 00:00:00 EDT

This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.

Red Hat and Intel: Moving Intelligence Forward

Red Hat — Mon, 01 Jun 2009 00:00:00 EDT

Put state-of-the-art intelligence to work on the challenges of tomorrow by running Red Hat Enterprise Linux on the latest Intel® Xeon® processors. Red Hat's open source, commercial-strength innovation delivers optimized results for performance, energy efficiency, and advanced virtualization on Intel platforms, all at an affordable price.

SharePoint: Practical IT Strategies for Enterprise Collaboration

Mimosa Systems UK — Fri, 15 May 2009 00:00:00 EDT

Read this e-zine for practical advice on quantifying the success of a SharePoint governance policy, how to monitor your SharePoint Environment, and integrating document management systems into MOSS 2007.

Faster, Cheaper, Safer: Improving Agility, TCO, and Security with Agentless Job Scheduling

BMC Software, Inc — Fri, 17 Apr 2009 00:00:00 EDT

Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling.

File System Auditor Version 2.0.8

ScriptLogic Corporation — Fri, 10 Apr 2009 00:00:00 EDT

It sounds simple, but just try to figure out who accessed your confidential data yesterday. IT management standards insist on it, compliance standards require it, but can you deliver?

Business Analytics and Optimization for the Intelligent Enterprise

IBM — Wed, 08 Apr 2009 00:00:00 EDT

Executives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.

Virtually Effortless Backup for VMware Environments

FalconStor Software — Mon, 09 Mar 2009 00:00:00 EDT

VMware Consolidated Backup (VCB) improves virtual server backup, but there are a number of limitations. FalconStor Software has a solution that works with VCB while overcoming these limitations. Using this solution, you can quickly and efficiently back up virtual machines and retain transactional consistency, without management complexity.

Intelligent Decisions: Enhancing Processes with Business Rules and Predictive Models

SPSS Inc. Worldwide Headquarters — Thu, 05 Mar 2009 00:00:00 EST

Learn how your organization can integrate analytics with business processes to become a Predictive Enterprise that employs insights to make intelligent decisions. This webinar will show you the fundamentals of combining industry knowledge and business rules with powerful analytics to improve revenue generation and business performance.

Optimizing Backup and Data Protection in Virtualized Environments

ExaGrid Systems, Inc. — Fri, 30 Jan 2009 00:00:00 EST

Server virtualization increases storage utilization, as moving from physical to virtual servers and often results in a larger number of combined physical and virtual servers in the environment.

Best Practices in the Call Center: A Customer Touch & #45;Point Methodology

Oracle Corporation — Mon, 26 Jan 2009 00:00:00 EST

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity

CSSI — Mon, 15 Dec 2008 00:00:00 EST

Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.

Intelligent Tiered Storage: Focus on Hitachi Data Systems

Hitachi Data Systems — Thu, 23 Oct 2008 00:00:00 EDT

Implementing different tiers of storage is very common. But mplementing an Intelligent Tiered Storage environment is still the exception than the rule. Hitachi Data Systems provides best-in-class Intelligent Tiered Storage through its storage management software, storage virtualization solutions, digital archiving, NAS, and VTL offerings.

ESG White Paper: Intelligent Tiered Storage: BlueArc ' s Implementation

BlueArc Corp. — Wed, 01 Oct 2008 00:00:00 EDT

This ESG White Paper discusses the importance of tiered storage, examines BlueArc's approach to intelligent tiering, and shows how it creates operational value for users' data storage infrastructures.

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution

Microsoft — Fri, 25 Jul 2008 00:00:00 EDT

After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

VUE Software: Insurance Commission & Incentive Compensation Management

CSSI — Fri, 16 May 2008 00:00:00 EDT

VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.

VUE Software: Enterprise Incentive Management

CSSI — Fri, 16 May 2008 00:00:00 EDT

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.

SEPATON Addresses Backup of Virtualized Servers

SEPATON — Thu, 17 Apr 2008 00:00:00 EDT

SEPATON is among the growing list of vendors to join the VMware Technical Alliance Partner (TAP) Program. SEPATON has its sights set on solving the backup challenges of virtual server implementations - in particular, VMware environments - with VTL.

Tableau Data Visualization Software Center

Tableau Software — Mon, 10 Mar 2008 00:00:00 EDT

The next generation of business intelligent software can be found in this software center from Tableau. The resources compiled here explore ways your organization can get answers from the next generation of business intelligent software. Read more about how you can achieve fast analytics and visualization for everyone from Tableau.

Creating Exponential Value Through Intelligent, Enterprise-Wide Web Conferencing Deployments

Microsoft Corporation India Pvt Ltd — Sat, 01 Mar 2008 00:00:00 EST

This paper makes that case that, just like email and telephony, web conferencing should be deployed as part of a regular enterprise-wide toolset.

Assess Your Computer ' s Risks with Sophos

Sophos Inc. — Fri, 29 Feb 2008 00:00:00 EST

The Endpoint Assessment Test is a free tool that scans a computer and assesses whether it is a security risk to your organization. Download it and discover the risks that your company's endpoints are hiding.

Enterprise Performance Management & #45; Financial Excellence and Beyond

SAP America Inc — Fri, 01 Feb 2008 00:00:00 EST

Read why top CFOs are shifting from their traditional financial role dealing with standardized business processes and systems to that of change agent and strategic advisor to the CEO.

Still Struggling to Reduce Call Center Costs without Losing Customers & #63;

SAP America Inc — Fri, 01 Feb 2008 00:00:00 EST

Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.

Strategies for Distributing Your Online Content: Why, Where and How

KnowledgeStorm Webinars — Thu, 20 Jul 2006 00:00:00 EDT

In this one hour Webcast, presented by Jeff Ramminger, EVP KnowledgeStorm, learn how you can develop more effective content, make it available more efficiently and influence the most important decision makers at the right stages of the buying process.

Podcast - Improve Results with an Intelligent Content Strategy

KnowledgeStorm, Inc — Tue, 07 Mar 2006 00:00:00 EST

The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. This podcast describes how marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.

How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy

KnowledgeStorm, Inc — Sat, 01 Oct 2005 00:00:00 EDT

The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.