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	Knowledge Base Customer Service  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Enterprise Report Management: A Market Assessment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99659?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=99659&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper from AIIM International is based on findings from a recent survey conducted by AIIM on enterprise report management (ERM).]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Collaborative Efforts: Survey Revealse Clear Business Acceleration Using On-Demand  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99797?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=99797&amp;c=CORE</link>
					<description>
						<![CDATA[ In the new global economy, a company’s competitive edge is intrinsically tied to the ability to quickly collaborate with co-workers, partners and customers. This summary report explores different market trends with commentary from industry experts.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[2008 SAP Education Online Summit and Expo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100554?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=100554&amp;c=CORE</link>
					<description>
						<![CDATA[ Attend this Virtual Seminar and learn how to implement an effective enterprise learning strategy.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Leveraging BPM for a Greener and Efficient Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100505?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=100505&amp;c=CORE</link>
					<description>
						<![CDATA[ This Webcast looks at business process management (BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization&apos;s paper based processes.]]>				
					</description>
					<author>
						<![CDATA[Cognizant Technology Solutions.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[eCity Ledger - General Ledger &amp; Financial Reporting for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96414?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=96414&amp;c=CORE</link>
					<description>
						<![CDATA[ The eCity Ledger application speeds the process of preparing and presenting accurate financial information.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 26 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[eCity Receivables - Accounts Receivable &amp; Collections for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96415?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=96415&amp;c=CORE</link>
					<description>
						<![CDATA[ eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 26 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Paperless Office-Turning the Page on Paper Use]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98903?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=98903&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.]]>				
					</description>
					<author>
						<![CDATA[SpringCM]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Simplify Document Management: Software Documentation Tool]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98286?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=98286&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic DocExpress® is a software documentation tool that simplifies documentation management by enabling users to interactively collect, format, and publish project documentation and technical documentation from multiple Telelogic and popular third-party development tools.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[The Sitecore Solution for Web Content Management: Building an Interactive Presence for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98225?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=98225&amp;c=CORE</link>
					<description>
						<![CDATA[ As an industry leader in Web Content Management applications designed for the .NET environment, Sitecore’s Content Management System (CMS) delivers a compelling and economical solution for capturing, organizing, storing, and producing Web-based content.]]>				
					</description>
					<author>
						<![CDATA[SiteCore]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Network Infrastructure Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97912?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=97912&amp;c=CORE</link>
					<description>
						<![CDATA[ Accenture helps clients leverage next generation networks to achieve high performance. It has the experience, assets, wisdom and proven offerings to mitigate the risks associated with their roll out.]]>				
					</description>
					<author>
						<![CDATA[Accenture.]]>				
					</author>
					<pubDate>
						Fri, 27 Jun 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView IT HelpDesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95023?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=95023&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Tue, 20 May 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[ISYS: Desktop Search Engine - Enterprise Search Tool]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96399?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=96399&amp;c=CORE</link>
					<description>
						<![CDATA[ ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.]]>				
					</description>
					<author>
						<![CDATA[ISYS Search]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Detailed and Standardized Work Instructions Made Easy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96342?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=96342&amp;c=CORE</link>
					<description>
						<![CDATA[ Sequence now makes it easier than ever to create, manage and deploy Detailed and Standardized Work Instructions. Following streamlined knowledge capture, information can be exported to pre-formatted Standardized or Detailed Work Instruction Sheets, all with the click of the mouse!!]]>				
					</description>
					<author>
						<![CDATA[Sequence.]]>				
					</author>
					<pubDate>
						Mon, 05 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[IRMS Warehouse Management System Suite (SCM)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96216?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=96216&amp;c=CORE</link>
					<description>
						<![CDATA[ The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.]]>				
					</description>
					<author>
						<![CDATA[Integrated Warehouse Solutions.]]>				
					</author>
					<pubDate>
						Tue, 29 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Dialogue]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96153?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=96153&amp;c=CORE</link>
					<description>
						<![CDATA[ Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.]]>				
					</description>
					<author>
						<![CDATA[Exstream Software.]]>				
					</author>
					<pubDate>
						Sat, 26 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
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			<item>					
					<title>
					<![CDATA[Dialogue Live]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96152?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=96152&amp;c=CORE</link>
					<description>
						<![CDATA[ Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.]]>				
					</description>
					<author>
						<![CDATA[Exstream Software.]]>				
					</author>
					<pubDate>
						Sat, 26 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
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			<item>					
					<title>
					<![CDATA[Datanomic Data Migration and System Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96086?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=96086&amp;c=CORE</link>
					<description>
						<![CDATA[ Datanomic&apos;s Customer Data Migration solutions are designed for customers and partners to minimize the risk of their data migration projects failing or overrunning due to data issues.]]>				
					</description>
					<author>
						<![CDATA[Datanomic.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Aldon Community Manager - Requirements Management &amp; Incident]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96082?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=96082&amp;c=CORE</link>
					<description>
						<![CDATA[ Aldon Community Manager is a Web-based requirements and incident management solution. Aldon Community Manager monitors change requests, manages approvals, associates requirements and projects, and provides workflow templates and essential infrastructure.]]>				
					</description>
					<author>
						<![CDATA[Aldon.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
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			</item>
		
			<item>					
					<title>
					<![CDATA[CS-PPLM for Automotive Suppliers - Product Launch &amp; Engineering Change Mgmt]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96121?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=96121&amp;c=CORE</link>
					<description>
						<![CDATA[ CS-PPLM is a web enabled solution connecting technology and your business strategy to address the entire lifecycle of the quote to award/post-award business process.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[CS-ENTERPRISE--Complete Enterprise Configuration Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96119?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=96119&amp;c=CORE</link>
					<description>
						<![CDATA[ Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
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					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[OnDemand Professional]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95931?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=95931&amp;c=CORE</link>
					<description>
						<![CDATA[ OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Mon, 21 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
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			<item>					
					<title>
					<![CDATA[ROC Rhapsody™]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95297?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=95297&amp;c=CORE</link>
					<description>
						<![CDATA[ ROC Software provides a top solution that masters both print and digital output management: ROC Rhapsody™ Document Output Management.]]>				
					</description>
					<author>
						<![CDATA[ROC  Software]]>				
					</author>
					<pubDate>
						Wed, 26 Mar 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[ERP for Service Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=95262&amp;c=CORE</link>
					<description>
						<![CDATA[ Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations.  It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Epicor for Distribution - Enterprise and Mid-Market Distribution Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95263?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=95263&amp;c=CORE</link>
					<description>
						<![CDATA[ Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95030?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=95030&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView Bug Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95033?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=95033&amp;c=CORE</link>
					<description>
						<![CDATA[ The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95017?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=95017&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation&apos;s unique business processes and workflow requirements.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Syberworks Learning Management System Product Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94867?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=94867&amp;c=CORE</link>
					<description>
						<![CDATA[ This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.]]>				
					</description>
					<author>
						<![CDATA[SyberWorks, Inc.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Documentum - Digital Asset Manager]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94756?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=94756&amp;c=CORE</link>
					<description>
						<![CDATA[ EMC Documentum Digital Asset Manager exposes a set of powerful transformations and enhanced content previews, enabling you to fully leverage the value of your digital assets.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation.]]>				
					</author>
					<pubDate>
						Thu, 13 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Captaris® Alchemy®: Document Management Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94596?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=94596&amp;c=CORE</link>
					<description>
						<![CDATA[ Captaris Alchemy gives organizations the power to archive, index and retrieve 
images, faxes, email, PDFs, and several other file types with an integrated and 
scalable set of tools that are easy to use and deploy throughout the information 
lifecycle management (ILM) stages.]]>				
					</description>
					<author>
						<![CDATA[Captaris]]>				
					</author>
					<pubDate>
						Tue, 11 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco Catalyst 2950 Series Switches with Enhanced Image SW]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94251?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=94251&amp;c=CORE</link>
					<description>
						<![CDATA[ The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[WEALTH MANAGER &apos; S TAKE ON OUTSOURCING]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94169?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=94169&amp;c=CORE</link>
					<description>
						<![CDATA[ Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers’ processes, quality standards, cost efficiency and knowledge.]]>				
					</description>
					<author>
						<![CDATA[WiPro]]>				
					</author>
					<pubDate>
						Wed, 27 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IFS Applications - Supply Chain Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93539?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=93539&amp;c=CORE</link>
					<description>
						<![CDATA[ Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Tue, 12 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93111?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=93111&amp;c=CORE</link>
					<description>
						<![CDATA[ Providing quality helpdesk, desktop, and networking support and services is the heart of ABS&apos; business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.]]>				
					</description>
					<author>
						<![CDATA[ABS Associates Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Embracing the Paperless Office: Reduce Costs and Save Time]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94024?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=94024&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore the hidden costs of paper-based processes and the benefits of document automation. Eliminate the cost of printing paper documents and offer a more secure way to correspond with customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[Equisys Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HereWare On-Demand Sales, CRM, Project &amp; Document Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91121?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=91121&amp;c=CORE</link>
					<description>
						<![CDATA[ HereWare is an On-Demand and all-in-One sales, CRM, project, and document management system, integrated for your business. Now your team can work together, and you can manage their efforts, to increase sales and productivity. It doesn’t matter if they are spread around your office, or around the globe, HereWare brings them all together.]]>				
					</description>
					<author>
						<![CDATA[HereWare LLC]]>				
					</author>
					<pubDate>
						Tue, 09 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[OnDemand Professional - Documentation, Training, and Support for Rollouts]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86922?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=86922&amp;c=CORE</link>
					<description>
						<![CDATA[ OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Thu, 08 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[RealDialog - Knowledge Management, Web Self-Service and Search Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84215?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=84215&amp;c=CORE</link>
					<description>
						<![CDATA[ RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point.  It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Mon, 30 Oct 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Astea Alliance Service Management Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77202?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=77202&amp;c=CORE</link>
					<description>
						<![CDATA[ Astea Alliance service management suite integrates &amp; optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, &amp; Sales &amp; Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Wed, 07 Sep 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Astea Alliance Application Extensions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77214?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=77214&amp;c=CORE</link>
					<description>
						<![CDATA[ Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely &amp; accurate data about customer account or service orders; &amp; Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization &amp; customer retention.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Wed, 07 Sep 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ePowerCenter - Customer Relationship Management and Interaction Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72594?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=72594&amp;c=CORE</link>
					<description>
						<![CDATA[ ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers.  It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Fri, 04 Feb 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72163?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=72163&amp;c=CORE</link>
					<description>
						<![CDATA[ For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Bug Tracker Solution - Comprehensive Bug Tracking and Change Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72162?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=72162&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading Bug Tracking Solution for small companies to the world&apos;s largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Knowledge Base Customer Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView Enterprise - Business Process Management Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72167?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=72167&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
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					<![CDATA[IT HelpDesk Solution]]>				
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						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
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						<![CDATA[Extraview Corporation]]>				
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						Fri, 21 Jan 2005 00:00:00 EST				
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					<![CDATA[Prosperity Learning Management System (LMS)]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/60088?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=60088&amp;c=CORE</link>
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						<![CDATA[ Prosperity Learning Management System delivers, tracks, coordinates, and manages all training, education, and certification. Our month to month subscription makes a Learning Management System affordable for any organization. Prosperity can be delivered as a hosted or in house solution.]]>				
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					<author>
						<![CDATA[Ziiva]]>				
					</author>
					<pubDate>
						Thu, 16 Oct 2003 00:00:00 EDT				
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					<![CDATA[OASIS Professional Liability; Claims, Policy, and Financial Management]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/26044?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=26044&amp;c=CORE</link>
					<description>
						<![CDATA[ OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.]]>				
					</description>
					<author>
						<![CDATA[Delphi Technology, Inc.]]>				
					</author>
					<pubDate>
						Wed, 09 Oct 2002 00:00:00 EDT				
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					<title>
					<![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Knowledge Base Customer Service&amp;n=2763&amp;c=CORE</link>
					<description>
						<![CDATA[ Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers.  If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.]]>				
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					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
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					<pubDate>
						Tue, 14 May 2002 00:00:00 EDT				
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